Organisational Development Essentials

Programme

2015-16

Information Pack

Delivered in partnership with

Contents

About the ProgrammeAims, objectives, programme design and programme facilitation team Pages 3-8

Who is it for? Page 8

Advice from our Alumni Page 9

Programme Dates and Commitment Page 10

What Happens Next? Page 10

Further Information and Enquiries Page 11

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About the Programme

The East Midlands Leadership Academy is pleased to announce the Organisational Development (OD) Essentials Programme 2015/16 and we are excited to build on the success of the last cohort with our partner provider Berkshire Consultancy.

Given the well documented and significant challenges facing the Health and Social Care system, organisations need to develop new and different ways of doing things to sustain their success and this includes tapping into the potential of its staff to develop creative, innovative and technologically advanced ways of working and caring for patients and service users.

Organisational Development is about:

• Taking a systemic approach to improving and enabling sustained organisational performance/success• Identifying, designing, implementing and embedding different ways of working and thinking• Getting to the root of a challenge to understand how best to tackle it and using this understanding to

communicate, influence and work with others across teams and organisations to bring about and sustain improvement and the benefits gained

• Sharing learning and continuing to build on success.

The Organisational Development (OD) Essentials programme has been designed to support people in doing formal OD work as well as bringing in OD thinking and approaches to existing professional capabilities i.e. clinical practice or leadership practice.

The programme will blend theory, practice and application within and between the formal elements of the programme, ensuring that learning is applied to real OD challenges and issues to build individual and organisational confidence and capability in OD practice.

Programme Outcomes

By the end of the programme, participants will:

Develop skills and deepen understanding of the role of OD practice within an ever changing NHS Enhance confidence and personal effectiveness to enable effective OD practice Explore concepts and practice techniques on how to use personal effectiveness and influence to engage

others for greater organisational performance and patient outcomes Enhance skills to formulate effective OD strategies to support organisational transformation Be equipped with the knowledge and skills to be able to confidently champion OD within your organisation as

a mechanism to support strategic business change.

The programme also aims further to:

Develop OD capacity in the region by building a sustainable and growing community of skilled OD practitioners

Create a safe environment for you to practice OD tools, techniques and approaches that can be applied back at work.

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Programme Design in Detail

The OD Essentials programme is held over a 6 month period and is delivered across 6 2-day modules (the first of which is residential). The programme will incorporate a blend of theory, tools and techniques. Furthermore, 3 of the modules incorporate a half day OD Practice Session, taking the form of project-based action learning.

Participants will also be required to undertake a series of short ’21 day’ challenges between modules to help further embed learning.

An overview of the programme structure is provided below.

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The 6 Modules

Module 1 focuses on the development of self as an OD practitioner, development of self-awareness and understanding of our presence, credibility and impact to be able to successfully engage others and make OD interventions.

Across Modules 1 and 2 participants will be introduced to a number of underpinning frameworks for OD (which includes both values and theoretical frameworks) as this provides the fundamental foundations of OD.

Modules 3, 4 and 5 are highly focused on innovative, experiential activity and practical application which is supported by simulated activity i.e. peer consultancy, live projects and Action Learning (OD practice sessions). Learners will be provided with practical tools and opportunities for skills practise in the modules to build confidence to apply these back in the workplace through ’21 day challenges’ and project work, as well as in the day-to-day role.

The group is our base unit of work in all organisational systems. Module 4 will specifically focus upon introducing participants to large group interventions so that they are equipped to work with varying numbers in innovative ways in the OD space. The module will also look at helping participants to understand power and politics in an organisational setting.

Module 5 will focus on appreciating the true nature of an organisation as a complex and dynamic organism taking a systems perspective and providing the opportunity for participants to do ‘systems thinking’. We will also draw on ideas and tools for leading and managing complex change.

A celebratory closing event will form part of Module 6. Participants will have the opportunity to present back on their project outcomes and their learning journey. There will also be action planning and closing activity to ensure learning is sustained and participants continue to build upon and develop their OD capability.

The content outlined is an indicative framework, our design approach is intended to be relevant and meaningful to the group and will be tailored based on their input and key learning requirements.

OD Practice Sessions (Project-based Action Learning)

3 half day OD Practice Sessions will take place on the afternoon of day 2 of modules 3, 4 and 5 to support participants on their OD project work. Participants will have the opportunity to discuss progress on their project; successes to date, challenges faced and will agree actions to take forward.

The sessions will further help participants to develop their own facilitation, coaching and action focused outcome skills and techniques.

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OD Project Work

The OD project element will provide participants with the opportunity to apply their learning to a real-time OD challenge within the healthcare system. Participants will each source and work on an OD project individually. The work based project element of the programme takes place outside the formal module space. However, the OD Practice Sessions are designed to provide practical and reflective space for participants to come together to consolidate their learning and progress their project scope. Participants will be supported by the EMLA and facilitators in sourcing a relevant project and ideas from participants will be sought and discussed at application stage and in modules 1 and 2.

OD Project Work Timeline

Introduction to Projects Project Check-in

Exploration of Project Outcomes and Learning

Project-Based Action Learning (OD Practice Session)

Project-Based Action Learning (OD Practice Session)

Project-Based Action Learning (OD Practice Session)

Module 1 Module 2 Module 3 Module 4 Module 5 Module 6

All projects should have a senior sponsor to help build engagement and sustainability. The project may be relatively big or small in terms of its scope or focus but most importantly it will be an issue or challenge that will provide meaningful benefits to an area of the healthcare system and the patients and/or community it serves.

Participants will also be tasked to measure/evaluate the impact of their intervention and to capture evidence of this impact as part of their Personal Portfolio of Evidence. Participants will have the opportunity in module 6 to present back on their learning.

’21 day’ Challenges

The ’21 day’ challenges are short tasks given to participants at the end of each module for them to go away and do something differently in the workplace based on learning from that module. Each participant is tasked with the same challenge and individuals will bring their learning back to the next module where they will have the opportunity to share their experiences with their peers and learn from others.

Personal Portfolios of Evidence

Programme participants will be tasked to take responsibility for building a ‘Personal Portfolio of Evidence’ of progress during the OD programme to build individual confidence and evidence learning and impact on service delivery / patient outcomes for the organisation. For example, this could capture informal and formal feedback received on OD practice/skills, an ‘open’ learning journal/reflective diary, case studies illustrating the impact of the application of learning, outcomes/ impact of their OD intervention as part of the project work etc.

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Programme Facilitators

Shelly Hossain BA PGdip MBA NTL

Shelly is an Organisational Development consultant and educator. She has spent over twenty years supporting organisations in leadership and change work. She is a part time academic and supports the education and development of leaders and organisation development practitioners.

Shelly is an Associate with leading development specialists who operate across the globe. Her work includes running Masters level programmes, coaching senior leaders and providing consultancy interventions.

Shelly is active in bringing an OD mindset to organisations and raising the value of OD work in the UK. She is one of the few NTL (founding body of OD) members based in the UK.

Shelly works with the Strategic /Top Teams in organisations focusing on individual, team and organisation wide development, supporting and guiding top teams on change projects and working with organisations on broader issues such as Creating a World Class Organisation and International Leadership. She brings a strong academic grounding and experienced base to her work. All her work has a strong thread of Diversity and Inclusion.

Andrew Constable MA (Cantab), Chartered MCIPD

Andrew focuses on the provision of leadership development, organisational development and change management consultancy. He does this through working with Boards and other top teams, Executive Coaching, facilitating learning sets and developing groups of senior managers, particularly in the university and health sectors.

Particular areas of expertise are leadership and strategy, managing change at a personal and organisational level, organisational development, managing people, personal development and mentoring. Andrew acts as Executive Coach to a number of individuals in different organisations.

Andrew has contributed chapters to the Financial Times Handbook of Management (1995) and the Gower Handbook of Management Skills (1998) and has written many published articles. He was a regular contributor to The Guardian’s weekly column, If I were boss, and has also spoken frequently at high-profile, international conferences. He has been Course Director of, and acted as a Set Adviser on, an MBA programme.

Andrew has substantial experience of designing and delivering support and development programmes for multidisciplinary teams working in healthcare, including working with The Health Foundation. His skills include co-designing and co-facilitating workshops with service-user representatives and healthcare professionals.

Ali Herdman MBA CIPD MBTI

Ali is an Organisation Development Consultant and Executive Coach specialising in organisation, leadership & team development and managing change in complex systems. She is passionate about enabling individuals, teams and organisations to unlock their energy and reach their full potential.

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Ali’s last corporate role was to lead the Organisation Development function for a global FTSE 100 financial services provider. Her expertise in organisational behaviour and leading and managing change within often complex and turbulent systems has led to many successful assignments in private and public sector organisations and partnerships. A seasoned OD practitioner with a particular interest in developing collaborative leadership cultures and aligning strategy, structures and people with values and purpose; Ali’s focus is on developing organisations built on collective ownership and sustainable actions.

Ali has an MBA from LUMS and is an alumnus of the world-class Advanced OD/HRM programme at Columbia University, New York. She is a member of the CIPD and of the International Organisational Development Association. She is an accredited user of MBTI, FIRO-B, TKI and TMS profiling tools.

Ajay Bundy BA Hons, MSc

Ajay’s focus is on working with organisations to achieve tangible business results, through their managers and teams. From an OD perspective, her expertise lies in facilitating teams and individuals to realise their potential in times of change and disruption, for the benefit of their organisation, through consultancy interventions and learning events. Areas of interest and specialism are clarifying communication and dealing with difficult situations; resilience and

managing ambiguity/ change, both at a personal as well as an organisational level; and developing our authentic selves, in both a management context and as an individual. She works both in the UK and internationally and speaks Italian. Ajay has considerable experience both in the Public and Private sectors and over the last eight years, she has worked extensively with various NHS trusts. This work has included designing and delivering a pan-London mentoring scheme, senior HRBP Development Centres, coaching and Action Learning Set facilitation for executives, and OD practice and management development for managers with a clinical role.

Who is it for?

There are many professionals who ‘do OD’ but don’t use OD language around it or even realise the interventions they are making are OD focused. This programme aims to help provide the theoretical underpinning and understanding of OD, introducing different interventions for different purposes alongside practical opportunities for application to real-time OD challenges.

The OD Essentials programme is aimed at individuals:• Who are passionate about making a real difference to organisational success and who want to build

their confidence, capability and understanding of OD practice• With diverse backgrounds• From different areas within the health and social care system• Who have strong organisational and sponsor/line manager support to enable development during and

after the programme

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“My advice would be to totally immerse yourself in the programme as much as you can. It was a great programme, great positive networking, make the most of having the experts in the room, use the skills and knowledge of them as well as those around you, gain the confidence and be your best self”.

Anne LinsellHead of Organisational Development, Northamptonshire Healthcare NHS Trust

“You don’t have to be in an organisational development role to support your organisation to achieve improvement. You just need to know the principles, tools and techniques of how to engage others and deliver improvement initiatives”.

Claire FallonHR & OD Project Manager

“Attend the programme with an open mind, be curious even if a particular activity isn’t your learning style; think about the purpose of the activity and what it is trying to achieve i.e. the process rather than get bogged down with the content if it’s not to your style; continuously reflect upon applicability of the programme to your role and organisation. Use the knowledge and expertise of the facilitators and use the ALS – spend time reflecting on these to make them most effective. Attend this programme if the word OD brings you out in a cold sweat as you’ll discover how to make it your best friend!”

Jane McLean,Head of Leadership, Lincolnshire Partnership NHS Foundation Trust

“Be prepared to challenge yourself and internally reflect. Fully immerse yourself in all of the activities even if some make you cringe! Remember they may suit others learning styles and could be used to gain fantastic results within your Organisations. Network with your fellow group members as so much learning can take place through conversations with them and also the expertise of the facilitators”.

Laura Clifford,Leadership Development Manager, Lincolnshire Partnership NHS Foundation Trust

Advice from our Alumni:

Programme Dates and Venue

All programme dates will be held at the DoubleTree by Hilton, Nottingham.

What When

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Module 1– Self and OD (Residential) 15th – 16th February 2016Module 2 – Diagnosis and Consulting 21st – 22nd March 2016Module 3 – Interventions/Tools and Techniques 21st – 22nd April 2016Module 4 – Working with Groups 25th – 26th May 2016Module 5 – Holding Systems Approach 27th – 28th June 2016Module 6 – Celebrating Success*attendance required from Line Manager/Sponsor at this event. (22nd only)

21st – 22nd July 2016

*Module 1 will be a residential, participants for this cohort will be expected to stay overnight on the 15 th

February. Accommodation will be provided by the East Midlands Leadership Academy for this residential at no extra cost to your organisation. All other modules are non-residential.

Your commitment, commitment from your Line Manager/Sponsor

If you are accepted onto the programme you will be required to attend all of the programme dates.

You will need to identify a sponsor. This could be your Line Manager but doesn’t need to be. Your sponsor is responsible for supporting you through the programme and mentoring you in relation to the project that you will undertake throughout the programme. You may wish to have a discussion at this point about what your project could be.

Line Managers / sponsors will be required to support your application by completing the specified questions, attend the Celebration day and will be required to sign this application to show that they give authorisation for you to be released from your role on all of these dates.

The application process

Completed application forms must be returned to eastmidlands.leadershipacademy@nottshc.nhs.uk by 5pm Friday 20th November 2015. An e-mail to confirm receipt of the form will be sent to you within 48 hours.

Programme Candidate Recruitment Dates Summary

Applications open Monday 19th October 2015Applications close Friday 20th November 2015Candidates notified of outcome w/c 14th December 2015Final Joining Instructions/Enrolment Pack Sent to Candidate(s) w/c 11th January 2015

Course Fees and Cancellation

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There is no cost to attend if you are a fully subscribed EMLA member. For Pay As You Go members the cost per place is £2,500.

Where a programme requires full attendance over a series of workshops, attendance at all elements of these programmes is expected. Failure to attend all sessions will have an impact on both personal development and programme delivery and will impact on the individual’s opportunity to access any future development offers.

Our full cancellation policy and terms and conditions can be found here:

More Information

If you would like more information or have any enquiries about the programme, please contact:

Amy Foster, OD Programme Lead on tel: 0115 748 4277 email: amy.foster@nottshc.nhs.uk or Lucy Titterton at lucy.titterton@nottshc.nhs.uk

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