Video intro

driveReducing Costs and Improving Service with SmartDBA™ for Oracle

Scott SloanBusiness Unit Field ManagerEnterprise Data ManagementEMEA – Southern Europe

Agenda

› Background on BMC Software and Oracle

› Market Overview

› Corporate and Data Management Challenges

› BMC Software’s SmartDBA Solutions for Databases

› Summary

Strategic Alliance

Leading provider of enterprise management

Market-leading ISV for database tools and utilities

First ISV to supply 3rd party tools & utilities for Oracle

Major presence in Fortune 500

Global market coverage Sponsor of

www.dbazine.com

Market-leading ISV for database platforms

Leading provider of software for e-business

Second largest software company

Major presence in Fortune 500Global market coverageCo-sponsor of

www.dbazine.com

›Increase Performance and Reduce costs by… Eliminating unplanned downtime Reducing planned downtime Faster diagnosis and resolution of issues Increasing productivity of staff

›Costs increase without help… downtime cost greater databases more complex more staff needed to handle load more data, more disk and maintenance needed

›Performance suffers without help… more data, longer retrieval time databases become more complex more staff needed to handle load

What are we hearing…

Customers, suppliers and internal staff expect faster, immediate access to data and the expectation is that these demands be met while reducing costs to the business.

Data Management Challenges

Manage Data Growth

“Global 2000 companies double the amount of data they

own every year.”

Mike Ruettgers, CEO

EMC Corporation

Key points: Complexity, data growth and pace of change, Reduced IT budgets

Optimising Data Management

“Technology budgets might be flat, but demands for business agility and faster innovation persist. That's the dilemma for IT executives: How do they manage company expectations while faced with budget restrictions?”

Budget Constraints Call For More Collaboration

InformationWeek

Reduce Costs andImprove Service Delivery

Top CIO Challenges

Improving Service Delivery

› The majority of service level breaches are database related

› The data embodies the intellectual property of any complex organization

› Loss of business data can lead to business failure

Reducing Cost

› Need to meet the demands of data availability and accuracy while reducing cost to the business

› Need to leverage investments and personnel…Do more with less

Business Service Management

IT Services and Application Management

Service Impact Management

Business Services

IT Operations and Infrastructure Management

IT Operations and Infrastructure Management

DB2 UDB os/390 and z/OSOptimizePERFORMANCE

SimplifyADMINISTRATION

AssureRECOVERY

OracleOracle

IMSIMS

SybaseSybase

SQL ServerSQL Server

DB2 UDB Unix and Windows

Linking Business and Technology

DB2 UDB os/390 and z/OS

So what is SmartDBA?

SmartDBA is the Data Management in BSM

Data is the cornerstone for all business

transactions, and managing it effectively

is key to successful Business Service

Management.

“SmartDBA enables customers to manage their data effectively - ensuring quality of

service, maximizing availability and reducing costs”

Better Service at Lower Cost

Avoid Downtime Unplanned

Database Recovery Proactive Problem Diagnosis

Planned Database Backup Space Management Schema Change Management

Optimize Performance

"Over 90 percent of organizations who own relational database management systems are utilizing more than one type of database. And due to budget cutbacks, organizations are confronted with managing more data with limited resources."

Ray Paquet, Vice President, Research Director, Gartner

Managing Diverse Environments Managing Diverse Environments for Optimal Performance and for Optimal Performance and AvailabilityAvailability

Operating System

Unix Windows OS/390 Linux

Database

Oracle DB2 MF IMS Sybase DB2 DSMS SQL Server

Application

CRM… ERP… Billing… Finance…

Data Management Challenges…

The Database Race is On…

•DB2 Version 8 – “self managing”

•Oracle 10g – “are you ready for the grid?”

•Microsoft SQL Server 2000 – “scalability and reliability for the agile enterprise”

•Sybase 12.5.1 – “truly scalable, self managing”

Average large corporation owns

3-4 different database brands

Critical Success Factors…

“… due to budget cutbacks, organizations are confronted with managing more data with limited resources," said Ray Paquet, vice

president, research director for Gartner. "Whether running Oracle, DB2 or SQL Server, or all three, the ability to cross-train the staff to manage all flavors will greatly enhance worker versatility and

productivity…

BMC’s Solution Strategy

DBA focused environment to optimize performance, automate administration, and assure recovery across the enterprise

› Provide a single enterprise-wide integrated Web data management environment

› Management of all major platforms: DB2, IMS, Oracle, MS SQL Server, & Sybase

› Built-in Intelligent Advisors

Integrated Solution Set

IMS DB2 S/390

• Fully integrated solution sets• Shared data increases value of solution with each

added product• Common tools and processes across RDBMS types

Performance

Administration

Recovery

MainView

Performance

Administration

Recovery

PATROL

Better Service with SmartDBA

SmartDBAPerformance Management

• SmartDBA Cockpit• DBXray• PATROL for Database• SQL-Explorer**• Space Expert**

SmartDBA Administration

• SmartDBA Cockpit• DBA workbench for daily database and user administration

• Change Manager**• Advance Schema Management

SmartDBABackup & Recovery

• SmartDBA Cockpit• SQL-BackTrack

** Oracle and UDB Only

BMC’s Product Heritage

› Heterogeneous support with a common experience across major platforms

› Deeper functionality than native tools

› Real life production capability and knowledge

› Market proven - #1 tools and utilities vendor

› Intelligent automated solutions

Database Monitoring and Diagnostics

The Smart DBA Solution

Overall view of database healthAutomated alerts and notification--Anywhere,

anytime access Database Monitor Integrated to SmartDBA™

Expert solutionsIntegration to focus on “fixing” the problem

DBXray or SmartDBA for Patrol (Database KM)

How we compliment PATROL

OS

DATABASE

DB2 UDB, Oracle, MS SQL Server, Sybase

MS Windows, UNIX

PATROL®

Systems Management ViewSmartDBA™

Database Management View

Monitors:

ERP, Finance, Billing, CRM, etc.

APPLICATION Optimizes Performance

Simplifies Administratio

n

Assures Recovery

Network

Systems

Database

Applications

Service Levels

PATROL for Database

› …works while you sleep

› …takes standard corrective actions

› …manages production databases

SmartDBA Performance

› …drills into database specific issues

› …focuses on database performance

› …fixes the problems that PATROL finds!

Space Management


Automatically identifies objects that require maintenance Best Reorg = No Reorg

Intelligently adjusts storage parameters to minimize repetitive maintenance activity

Automates and validates task is necessary and that it will complete successfully

Fastest and most reliable reorganization engineNew update/insert reorganization capability

Space Expert**

Are you running SAP on Oracle?

How can I make better use of my Oracle database? How can I contain growth and avoid disk purchases?

Problem› SAP has thousands of objects› SAP is usually business critical (no downtime allowed)› Hard to know what objects need to be reorganized› Not reorganizing leads to poor performance, which affects the business

Solution› Space Expert for Oracle

Finds space problems Fixes without downtime

–Online Reorg Can do things that even Oracle cannot do

–Online reorg of Long and Raw Data types

Result – better performance, reclaim disk space (costs )

The normal cost of disk storage (EMC, Hitachi, etc) is 40-100 Euros per GB. Many customers have justified the

purchase of Space Expert just on the savings associated with disk usage

alone.

SQL Tuning


Automatically tune SQL – rewrites for faster accessHigh Speed Data collector adds no overhead Simulation facility permits non-intrusive tuning that

emulates the production environment Recommend index changes based on application

activityOnly way to tune vendor supplied applications

SQL Explorer**

SmartDBA Performance Solutions

› Scalable, Web Based DBA products tightly integrated to provide: Complete, Proactive Performance Management

Enterprise Database Monitoring & AlertingDiagnostics Information on the ProblemSQL Analysis and TuningSpace and Object Management

What is SmartDBA Performance Management?

Enterprise Database

Monitoring & Alerting

Diagnostics Information on

the Problem

SQL Analysis and Tuning

Space and Object Management

Problem Identification

Diagnose Cause

Solution Validation

Recommend Action

Find It, Fix It, Avoid It

Integration Speeds Resolution

The SmartDBA Difference

Recovery


Many features designed to automate and reduce the time it takes to run back-ups

Assure recoveries are fast and accurate – Guided Recovery

Easier to Set Up, Use and MaintainSingle solution for multiple platformsIntegrated with File System Back-up utilitiesHigh availability solution for Oracle-Enterprise

Snapshot

SQL Backtrack

People are talking about Recovery

Gartner Group Analysts recommend:› Best practice #1: Standardize on products

Across the enterprise – DB2, IMS, MS SQL Server, UDB, Sybase

› Best practice #2: Focus on Recovery Backup is only as good as the recovery it provides!

Source: Ten best practices for enterprise backup & recovery April 17, 2002 Tech Republic

Bottom lineRecovery is a critical service delivered by IS organizations. Following these top 10 best practices will help enterprises lower their backup and storage total cost of ownership and deliver higher-quality recovery services.

Bottom lineRecovery is a critical service delivered by IS organizations. Following these top 10 best practices will help enterprises lower their backup and storage total cost of ownership and deliver higher-quality recovery services.

The SmartDBA Solution Strategy

• Provide Commonality among database management tools regardless of platform

› Multi-platform, consistent, integrated interface• Provide tools that are intuitive, easy to use

and deploy• Provide scalable solutions for the Enterprise• Automate most common DBA tasks• Build Expertise into products - Intelligence• Provide necessary information to enable DBAs

to perform analysis to make informed decisions

• Enable teamwork through sharable knowledge base

SmartDBA CockpitSmartDBA CockpitSmartDBA CockpitSmartDBA Cockpit

SmartDBA Solutions

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DB2 s/390, DB2 Unix & NT, DB2 s/390, DB2 Unix & NT, Oracle, SQL Server, Oracle, SQL Server,

SybaseSybase

DB2 s/390, DB2 Unix & NT, DB2 s/390, DB2 Unix & NT, Oracle, SQL Server, Oracle, SQL Server,

SybaseSybase

BMC Software, Inc. 30

Database-Aware Compression Provides 3:1 compression “on-the-fly”

at backup time Automated Script Generation

easily integrate SQL-BackTrack advanced backup and recovery features within your environment

Automated Log ManagementIdentifies and retains required logs Identifies and retains required logs

automaticallyautomaticallyProvides user defined log expirationProvides user defined log expiration

Reducing Resource Costs for Recovery


Reduce Costs of Downtime

Guided Recovery walks user through optimal recovery scenario to reduce recovery time Physical recoveries of full, incremental, and

delta backups Table Level Extraction to recover logical

objects directly from physical backup while your database is online or direct extracted data to a file!


Reduce Costs of Downtime

Dry-Run Recovery verifies recovery scenario before execution to ensure successful recovery without impacting production

Restartibility allows complex recoveries to be restarted near point of interruption

Striping increases backup and recovery speed by moving data to/from multiple devices simultaneously

Automated Redirected Restore easily restore backups to different database containers


Seamless Integration with

Tivoli Storage Manager

Legato

Veritas

Recovery to Alternate Database, Instance, or Host provides powerful recovery options for your disaster recovery and migration strategies.

Backup Cloning sends copies of database and/or log backups to multiple locations at backup time (will automatically switch to cloned backup if primary is unavailable!)

Additional Costs Savings


Automated Proactive Problem Determination Eliminating the need to write and maintain complex scripts for monitoring and problem diagnosis

Multiple database versions and typesMultiple operating systems versions and types Monitoring all critical componentsProactive alert notification

Email, pager, or visual

Cost Reductions in Script Management


Optimizing Performance of Application Using low overhead collection technology Finding and tuning problematic SQL statements

Optimizing Performance of Database Using low overhead collection technology

Automatically identifies performance problems Understands application specific trends

Recommends changes to reduce need for future maintenance Automates the database reorganization processReclaim costly disk space

Hardware Cost Avoidance

Enterprise Data Management

60%16%

8%

7%9%

BMCCA

IBMQuest

Other

Source: IDC

• Data Management – Anytime, Anywhere• Performance, Administration and Recovery of complex database

environments• Highly Intelligent, Automated and Integrated Solutions

IDC Says:

BMC Software’s Market share grewfrom 60% to 70% 2000 - 2001

Visit www.dbazine.com

Customer Benefits

Improved service levels› Ensure highest availability at lower cost› Faster identification and resolution of IT problems

Process improvement› Improved visibility of Quality of Service (QoS) and Quality of

Response (QoR) to the Business OwnersReduced costs› Standardizing on an interoperable solution drives down

training and support costs› Lower administration, development and maintenance costs› Lower problem resolution costs

Stronger ROI› Eliminate requirement for manual script generation to free up

DBA for other strategic tasks › Enable DBA’s to quickly support new applications regardless

of RDBMS platform

drive

Questions??

http://www.bmc.com/database

Documents

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