VicRoads Transformation

Why we need to change:

We are setting VicRoads up to meet the challenges Victoria’s road network is facing and to deliver as a modern, innovative and responsive organisation.

VicRoads transformation began in 2018 with the:

• Creation of Regional Roads Victoria to uplift the safety, quality & engagement on regional roads • Transfer of major projects to the Major Road Projects Victoria• Combining R&L and IM&T into Customer and Technology division ensures the collaboration

required from both teams to deliver for their customers• Establishment of a Corporation Secretary to improve capability in governance and compliance• Establishment of an Enterprise Portfolio Management Office (EPMO) to ensure alignment

between business objectives and the way projects and programs are delivered.

VicRoads transformation in 2019 will focus on the following areas:

• Realigning our structure and setting up several new essential functions• Refining our operating model• Reviewing our financial needs and sustainability• Establishing a stronger focus on asset management and statutory planning• Centralising major decisions about the road network that relate to the Big Build, growth corridors

and significant policies• Improving the performance of our metro and greater Melbourne roads, and keep up with the

suburban population growth• Improving network performance and our management of planned and unplanned disruptions.

Operating model and structure

Operating model

VicRoads Structure RealignmentEffective on 4 February

Engineering and Road Management

Engineering and Road Management

Engineering and Road Management Division will be led by the Chief Engineering and Road Management Officer. Andrew Wall will be acting in this role.

This division is established to:• Centralise major decisions on all aspects of the road system including infrastructure, growth corridors

and policies in relation to access, vehicle safety and standards, and road user requirements to ensure that we are making the right decisions for the greatest positive impact

• Statutory planning on major matters, uplift capability and have a consistent and coordinated approach to statutory planning

• Better respond to the challenges presented by the “Big Build” including setting of requirements for asset standards and performance, assurance, and integration with current assets

• Centralise integration and assurance function for major infrastructure projects impacting the network• Significantly uplift asset management capability and function.• All teams currently under Investment & Design Services plus Road User and Vehicle Access and

Smart Journey Services (renamed as Intelligent Transport Services) will form the new Engineering and Road Management division.

Chief Engineer function• Represent VicRoads on key external governance committees requiring VicRoads technical and

decision-making input• Strengthen technical capability development across the organisation• Provide services internally and externally where there are gaps in industry or it is in VicRoads

interests to do so• Lead Research and Development.

Metropolitan Operations

A new focus on metropolitan roads with the creation of a Chief Metropolitan Roads Officer, mirroring the design of Regional Roads Victoria. Robyn Seymour (DCE) will be acting in this role.

The creation of a third metropolitan region (Central) is designed to focus on the needs of inner Melbourne, with a tie into disruption coordination, big build interface, become the metro lead for public transport and active travel, working closely with Network Operations and Engineering & Road Management.

This change frees up Metro North West and Metro South East to focus, plan, respond, manage the issues in the established suburbs and growth areas.

Emergency Management will report to the Chief Metropolitan Roads Officer and will continue to provide state wide services.

Network Operations Network Operations will look after the operation of the road network day to day. In partnership with Regions it will progressively improve network performance to meet customer needs, support the growing demand for travel, and manage planned and unplanned impacts on the network.

The growth and change in peak travel has meant that we need to rethink real time operations covering morning and afternoon peak, construction activity and events.

Anita Curnow leads Network Operations as Executive Director Network Operations and will be part of Metropolitan Operations division.

Corporation Secretary

The Corporation Secretary division has been established to drive significant improvements in governance and compliance capability. The Corporation Secretary:

• Provides advice and implement good governance practices across the organisation in a proactive manner

• Promotes the compliance framework to safeguard the integrity of the organisation

• Ensures regulatory obligations are met• Develops, implements, communicates and maintains

compliance policies, processes and procedures.

• The following functions and teams now report to the Corporation Secretary:

• Legal Services • Procurement • Procurement Strategy (will report to Procurement)• Risk and Compliance• Governance team • Records Management team

Public Engagement and Commercial

Two key functions will join Public Engagement as part of the realignment.

Commercial Enterprises and Sprayline Road Services join Public Engagement under the leadership of the General Manager, Commercial and EPMO

Public Engagement has significant expertise in external stakeholder management and marketing, both of which will bring significant benefits to our commercial functions.

A new Enterprise Portfolio Management Office (EPMO) function has been established. The EPMO is designed to ensure strategic alignment between business objectives and projects executed.

Finance

Strong financial management is a hallmark of every organisation. This is a critical area that heavily influences our reputation with Government and enables us to plan more effectively.

With the creation of the Corporation Secretary division, Finance is now positioned to better focus on the following:• Financial sustainability of VicRoads• Financial reporting and forecasting• Funds management• TEC and contract financial management• Managing financial risk• Building financial capability within the organisation• Improving business operations management.

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What we need from you….

Change is needed from all of us. We need you on board.

We need to work together to identify how we can be more focussed, innovative and dynamic in our work to ensure the success of our new operating model.

Please reach out to me, your mangers or directly to the transformation team on TransformationTeam@roads.vic.gov.au if you have any questions.