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your destination manager Vesna A Destination Management Company

Vesna Brochure 2011 US

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Vesna Tours has been established with a vision to create more partners in the field of Global Education & business association. Our dedicated team of professionals bring along their enriched experience of working with the Global Institutes for more than a decade.

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Page 1: Vesna Brochure 2011 US

yourdestinationmanager

VesnaA Destination Management

Company

Page 2: Vesna Brochure 2011 US
Page 3: Vesna Brochure 2011 US

Vesna Tours invites you to the history of our long association with esteemed Education Organizations & Global Institutes which has played a vital role in enhancing our specialization in logistical handling of travel business over the years.

At Vesna, we treat each of our clients as part of our family. So Welcome Home!

We also thank and appreciate the support and patronage conferred by each of our distinguished guests from all parts of the world.

We look forward for continuous support and an everlasting association.

With best wishes,

Mishkat AhmadDirector

welcome

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Kathy Pattison has joined the Vesna team after a long career as an admission professional. She began her career in graduate admissions at the New York University Stern School of Business and has served as Assistant Dean of Admissions and Financial Aid at Fordham University’ MBA program as well as Director of Admission at The Mason School of Business at The College of William and Mary. She has experienced first-hand the exceptional services of Mishkat Ahmad and his team in her role leading MBA admission directors to recruit students in East Asia and India for The MBA Tour.

Vesna Services in the Indian Subcontinent l EMBA, MBA and Undergraduate Study Tours l Conferences, Meetings and Exhibitions l Custom Travel Packages

Kathy Williams PattisonWilliamsburg, VirginiaVesna Tours Pvt. Ltd.UG #1, Thapar House Commercial Complex, Yusuf SaraiNew Delhi – 110 049 (India)

Skype - k.pattisonM: +1-757-880-4863E: [email protected]: www.vesnatours.com

US Representation

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about usVesna Tours is a dedicated and enthusiastic

group of individuals who bring a high degree of expertise, professionalism developed over a decade of working with international organizations visiting the Indian subcontinent and the UAE. We plan and execute innovative itineraries and arrange for exceptional accommodation to satisfy the needs of our clients. As our valued customers can attest, our unique understanding of the regional travel market and business education industry ensures that participants will derive the maximum benefit from their travel experiences with us. By working closely with clients and being responsive to their particular needs, the Vesna team aims to make their experience smooth and anxiety free from the moment they step off the plane.

Team at Vesna is truly customer oriented and the services extended are exemplary !.

If you are planning an Asian tour, I would suggest to contact Vesna before looking in to any other Travel Management Organization. As a logistics partner, I highly recommend Mishkat and his team & wish them all the luck for their future endeavors.

Preety Bansal Country Manager (India) Newcastle University, U.K.

I have used the services provided by Vesna team many times and have always been impressed by their speed of response, accuracy, efficiency and attention to detail. They are very reliable and provide peace of mind and value for money.

Kathryn Shaw Acting Head International Office University of Hertfordshire, U.K.

wethepeople.

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missionVesna Tours is an organization that strives to create

a new niche in the travel industry. Customer satisfaction is our ultimate motivation and goal. We offer comprehensive event services and all-inclusive travel arrangements for individuals and groups traveling in India, Sri Lanka, Nepal and UAE. Reliability and professionalism are critical features in all of our unique services. Led by a committed group of experienced professionals, after experiencing the Vesna approach, you will never need to look for another travel service manager!

With our experience in both the developed as well as emerging markets, we do our utmost to provide the best quality business study trips. With our extensive experience combined with our associate & network partners, we always focus to provide a customized program that will ensure to offer a specialized package in consistency to client’s requirements.

focus

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Vesna is committed to upholding the highest ethical standards. Our honesty and positive approach to honoring our commitments to you will change the way you view travel!

Reliability Our team understands the customer’s requirements and is proactive in fulfilling these expectations.

Teamwork We foster an environment which recognizes and utilizes all of the team’s expertise to achieve the best possible outcome for our customer. We work on the premise that the whole is greater than the sum of its parts.

Passion for Winning Vesna has a “can do” attitude and believes that nothing is impossible, thus allowing us to work relentlessly to honor our commitments and achieve our goals. Our “never say never” attitude has made our guests return to us again and again.

We specialize in organizing international conferences and exhibitions, educational road shows, EMBA international residencies, and undergraduate international study tours.

Our Expertise

core values

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Our efforts are always aimed at providing a consistent & quality product with competitive pricing while operating within recognized industry standards.

Upon identifying the customer requirements, our team enforces Quality Assurance techniques, thus creating a comprehensive & a rigorous Quality Management plan. This ensures a higher degree of confidence to the customer that we will produce a solution to meet their needs & succeed in our delivery of services.

QM is a philosophy of our service standards at Vesna, hereby embracing principles such as complete employee involvement, continuous improvement at all levels, and customer focus, as well as being a collection of related techniques aimed at improving quality, clear goal-setting, and performance measurement from the customer perspective.

Vesna Tours is all about developing relationships. They offer their clients customised services and make each one of them feel special. Having known Mishkat and having worked with him for a long time we are sure that Vesna Tours will continue to offer efficient and dedicated services to any organisation.

Padmini Parameswaran Operations Manager, Northumbria University UK, India Liaison Office

I have known Mishkat, the Founder Director of Vesna Tours, I was actively involved with University of Abertay Dundee’s [UAD] student recruitment and academic link activities in South Asia. From the very first introduction Mishkat impressed me with his passion, pride and zeal in endeavouring to provide us with every logistical support for my team, and also for the British Council fairs and exhibitions in the subcontinent. With all these excellent experiences have been dealt with by a totally honest, diligent and sincere group of people now being led by Mishkat, I unreservedly commend ‘Vesna Tours’ to anyone or group/s requiring all-round support services while touring in the sub-continent. I wish every success to this new and youthful enterprise.

Prof. Susanta SARKAREmeritus Professor of Civil Engineering Ex-Director of Overseas Affairs South Asia University of Abertay Dundee Scotland, UK

quality management

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With over over 15 years organizing international conferences and exhibitions, the Vesna team provides complete travel management and logistical services for conferences and meetings.

Institutional SeminarsThe goal of these seminars is to examine the changing nature of Executives’ expectations in the contemporary environment, and appropriate management responses to those expectations.

The Seminars aim to provide institutions with a range of information on the effects of the emergence of “executives as consumers” on programmes, teaching and learning, as well as on the management arrangements and services which support needed changes. Special attention is provided to the implications of this trend for staff development, marketing, customer relations and new orientations in planning services.

International ConferencesWith our experience and attention to detail in every aspect of the conference field, we ensure to avoid all the pitfalls in the organizational process. We provide a uniformly high level of service and the same business concept and service level is provided at each and every destination.

Vesna provides professional design and organization counsel, including detailed budgeting for every meeting and incentive program. Our rich network of relations and expert destination know-how is the source of attractive solutions.

Conferences and Exhibitionsservices

We strive to establish a long lasting partnership with international conference organizers as their global Professional Conference Organizer.

The services we offer are as under:• Venue search • Budget planning• Meeting Space – Coordination and mapping

of all Meeting Specifications• Co-ordinate support services of Audio-

Visuals, Signage’s, On-site Venue Management and On-site Registration Management

• Hotel Allocation Management• Ground and Air Travel Management• Optional Tours - Accompanying persons

program, Excursions, Pre and Post Conference Tours

• Manage Hospitality Desk at the Venue and at the Airport

• Social Dinners & Entertainment

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Vesna approach to designing and managing the study tour logistics will free the faculty and students to fully focus on the learning experience. Services include:• Facilitation and coordination of industry

visits• Organization of seminars and special

sessions• Accommodation in first class and deluxe

hotels• Coordinated air and ground travel

arrangements• Visits to cultural venues • Accompanied by experienced relationship

manager who provides on-site management and is available 24x7.

Tours typically include business cities such as New Delhi, Mumbai, Bangalore, Pune, Chennai and Hyderabad. Study tours range from 10 – 50 participants and lasts from 1 ½ weeks to three weeks.

Educational ToursVesna Tours is one of the leading teams providing Executive MBA, MBA and undergraduate schools with travel and logistical support for recruiting and study tours in the Indian sub-continent and the UAE.

Educational Road Shows

Education road shows provide exceptional opportunities for university representatives to meet students from India, Sri Lanka, Nepal and UAE who are interested in an education overseas. Vesna offers a wide range of event and management services to colleges and universities interested in attracting students from these regions.

The Vesna team excels in providing the logistics services to help you achieve your recruiting goals:• Planning Calendar • Venue recommendations • Budget preparation • Complete travel logistics including travel and hotel

arrangements and event set-up, liaison for arranging institutional visits and cultural activities

• On-site staff support for event and traveler needs

Study Tours

The Indian culture, one of the oldest in the world, has grown and modernized to also become one of the world’s largest, rapidly growing economies. This ancient land has compiled many layers of architecture and symbolism over the centuries. For students interested in studying non-western art, architecture and music, India is a prime study abroad location. Today, with an average growth of 9%, India is an ideal laboratory for undergraduate and graduate students interested in business to explore the economy along with domestic and global Indian industries.

servicesEducational Tours

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Business Meetings

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services

India as a country with endless variety, offers a stupendous range of colors, styles, customs, languages, history, architecture and geography, in addition to spectacular music, dance and folklore show almost every single day of the year. Visiting India is like visiting several countries rolled into one.

India offers to experience religious fervor, and witness the enthusiasm and amazing feats accomplished by ardent devotees. You may also experience wildlife tours where you get to see endless species of birds & mammals in 441 wildlife sanctuaries & 80 national parks. Various jungle safaris, tiger safari or wildlife photography expeditions are available for you to choose from.

The largest Railway network in the world offers you to experience the most luxurious travel on Indian train with numerous choices viz. Royal Rajasthan on Wheels, Palace on Wheels, Deccan Odyssey, A Spiritual Journey, The Golden Chariot & The Indian Maharaja – Luxury Tours by Indian railways covering regions of India in the most fashionable and luxurious way.

Leisure and Special Interest Journeys

We plan and arrange customized tailor-made holidays for individual and group travelers: • Art and Literature Tours• Heritage Tours• Religious & Spiritual Journeys• Fairs & Festivals • Wildlife Safaris• Luxury Holidays

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Attention to details We at Vesna believe that attention to smallest detail is essential to make any trip or tour a success which makes a huge difference in the overall experience.

Organized and knowledgeable The difference between success and failure of a particular tour is the in-depth knowledge of the region. The vast experience of our team ensures that we are able to plan all aspects of your travel and are able to offer a well organized travel itinerary.

Crisis Management Our years of experience has ensured that we are geared to handle a wide range of situations with relative ease. Our Team has the capability to deliver under pressure.

Vendor Relationships Vesna scores over most others as we have exceptional vendor relationships that ensure that we are able to offer the best possible price and deliver the most efficient service.

Quality Control We strive to exceed customer expectations due to our continuous focus on quality, while our Professional Relationship Managers’ liaisons with various hotels and vendors ensures that you get what has been promised.

Availability Vesna team is available round the clock to serve its customer’s needs. Our positive approach of adhering to the commitments made, upholds highest business ethical standards.

We have travelled extensively with the Vesna team in recent years and are truly grateful for the support and resources they are able to provide for travel in India. Their professionalism and attention to detail on every aspect makes for problem-free travel each and every time. I look forward to continuing our relationship with the Vesna team.

Kerri Regan, Manager, Recruitment & Admissions Queen’s University, Canada

We have worked with Mishkat and his team since 2004. Since then, we have used their impeccable services for International Recruiting tours as well as short term study abroad planning. I personally would recommend Mishkat and Vesna, to anyone, anywhere in the world. If you are planning anything in India, I would advise you to contact Vesna before looking in to any other destination management company.

Ryan Lemon Program Specialist, Office of International Education and Programs SUNY Oswego, U.S.

why vesna?

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India is undoubtedly a destination that combines the exotic and mystical with exceptional conference and convention venues. Vesna partners with such luxury and business hotel chains such as Taj Hotels, The Oberoi and Trident Hotels, The Lalit Hotels and Starwood Hotels. Here we can offer unique pre and post tour opportunities at cultural and heritage sites as well as exceptional beach and adventure holidays to compliment your conference plans. Examples of some of these locations include Agra (The Taj Mahal), Shimla, Goa, Pondicherry, and Kerala. Attending a conference in India brings fresh meaning to the concept of combining business with pleasure.

destinationINDIA

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Dubai has emerged as a global business hub with the potential to be one of the most significant cities in the 21st century. Although its economy was built on the oil industry, its main revenues are now derived from tourism, real estate and financial services. Its rich cultural environment includes art museums, performing arts centres and festivals such as the Dubai Film Festival, the Desert Rock Festival, Dubai Shopping Festival and the Dubai Summer Surprises. The sporting facilities are exceptional with a wide variety of leisure activities that includes skiing, paragliding, golf, tennis and horseracing.

The outstanding exhibition and convention venues offered in Dubai include the Dubai Convention and Exhibition Centre with a capacity of 42,000 square meters, the Airport Expo Dubai with a total floor capacity of more than 33,000 square meters. There are 80 four and five star hotels to choose from with more than 400 meeting rooms.

destinationUAE

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Nepal, tucked away in the serenity of the Himalaya Mountains and bordered to the north by China and by the south, east and west by India, is one of the most happening incentive travel destinations in the world. Mountaineering and other types of adventure tourism and ecotourism are important attractions for visitors. Famed for its Annapurna Trekking Circuit, it is also becoming one of the popular yoga destinations. The world heritage Lumbini, birth place of Gautama Buddha, is located in southern Nepal, and there are other important religious pilgrimage sites throughout the country. It has world-class convention facilities, dining, accommodation, shopping and more.

destinationNEPAL

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Separated from the Indian continent by the narrow Palk Strait, this tear-shaped island is popularly referred to as the “pearl” of the Indian Ocean.

Sri Lanka is one of the top emerging education markets. Colombo, the capital of Sri Lanka is the ideal place to host education road shows and seminars as well as large corporate exhibitions and fairs.

Sri Lanka has splendid beaches for water lovers. Swimming apart, there are great spots for scuba diving, snorkeling and surfing on the Negombo, Unawatuna, Hikkaduwa, Mirissa and Arugam Bay beaches. The Bentota River is a favorite amongst sailors, windsurfers and water skiers.

destinationSRI LANKA

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preferred partnersLuxury & Business Hotels & ResortsThe luxury and business hotels and resorts in India are available in many region of the country depending upon your preferences. These venues combine warm tradition with the highest standards of international service and state-of- the-art facilities in to exceed your expectations.

Taj HotelsThe Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and are recognized as one of Asia’s largest and finest hotel company. Taj Hotels Resorts and Palaces comprises 66 hotels in 42 locations across India and additional 16 international hotels.http://www.tajhotels.com

The Oberoi Group (Oberoi & Trident hotels)The Oberoi Group was founded in 1934 and now operates 28 hotels and three cruisers in five countries under the luxury ‘Oberoi’ and five-star ‘Trident’ brands. Their immaculate service, quiet efficiency and high end luxury have won them many awards and accoladeshttp://www.oberoihotels.comhttp://www.tridenthotels.com

Starwood HotelsStarwood is one of the world’s largest hotel and leisure companies. The hotel chains like Westin hotels, Le Meridien hotel & Resorts, Sheraton hotels, Four Points hotels offer quite a few number of hotels in India. They are distinguished by magnificent decor, spectacular settings and impeccable servicehttp://www.starwoodhotels.com

The Lalit HotelsLargest privately owned hospitality group in India - Bharat Hotels Limited has currently under its aegis 8 operational hotels, apart from the 9 upcoming hotels. The luxurious group will enchant you with their limitless hospitality and will leave an indelible impression for years to come. http://www.thelalit.com

Airline Partners

Jet AirwaysWith its first flight in 1993, Jet Airways has come a long way to becoming the fastest growing airlines in the world. Connecting 24 international destinations and operating flights to and from 51 destinations in India, Jet Airways has won several national and international awards. http://www.jetairways.com

Kingfisher AirlinesKingfisher aims at providing world class flying experience to its passengers. Kingfisher aircraft meets the global standards that are set in terms of safety and performance and incorporates the latest technology and each aircraft is fitted with a personalized in-flight entertainment system. http://www.flykingfisher.com

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testimonialsCongratulations to Mishkat and his team on their new venture. We have worked with Mishkat for many years, and have always been pleased with his exemplary and professional service. We look forward to continuing and strengthening our relationship with Mishkat and Vesna Tours.

Kathy HarringtonExecutive Director, Linden Educational Services, US

We have known Mishkat for more than a decade. Their dynamic & honest team offers highest level of personalized attention at all times, in addition to their professional handling. I personally would recommend Mishkat and Vesna team, to every globe trotter, without a doubt.

Sidharth Gupta Director, Global Opportunities, India

I have worked with Mishkat for the past 5 years leading Executive MBA field seminars to India. He is truly customer oriented, 100% reliable, honest, trustworthy, and can give you local insights which turn into highlights on a study trip. As a logistics partner, I highly recommend him and his team.

Nick Barniville Director, MBA Programs, European School of Management and Technology (ESMT), Germany

The staff at Vesna Tours has managed The MBA Tour’s travel for years. They are very organized and very knowledgeable of the region and our clients feel most comfortable traveling with them. The MBA Tour will have Vesna Tours manage our travel.

Peter von Loesecke CEO The MBA Tour, US

We have worked with Mishkat and the team for over 10 years and have consistently received a superb level of service – we have a team of university staff who travel to India and everyone has been delighted with all the arrangements made – first time visitors to a new country can sometimes be a little apprehensive so it is fantastic to have a friendly, reliable and professional local contact in all the cities we visit.

Gill Stephen, Senior International Officer – India De Montfort University, UK

My work requires frequent travel around the globe, but I am always happy to return to India due to the hassle-free logistic services offered by Mishkat and team at Vesna Tours. Their on-time, reliable and friendly services make travel in India a pleasure, whether you are a first time visitor or returning for the sixteenth time. More importantly, their value proposition for accommodation and domestic travel will be hard to beat.

Rick Rudolph MBA Head Marketing & Recruitment Duisenberg School of Finance, The Netherlands

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Write to us

Vesna Tours Pvt. Ltd.UG - 1, Thapar House, Commercial Complex, Yusuf Sarai, New Delhi 110 049 INDIAP: +91 11 410 40600 E: [email protected] W: www.vesnatours.com

Vesna Tour’s evolution has been led by the vision and the spirit of each of its employees. The team is consistently implementing innovation and technology

to ensure that we will meet the changing demands of the rapidly changing travel market. By combining our experience in collaboration, professionalism, creativity and travel industry knowledge we ensure that you will have an unforgettable experience with us.

team