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Curriculum Vitae PERSONAL INFORMATION

First and Last Name: Vesna Babić-Hodović

Date of birth: 23.02.1968. godine Visoko

Private address: Zagrebačka 24/V

Telephone: Home: ++387 033/ 812-473 Business: ++387 033/ 275-975

Fax: ++387 033/ 812-473 Fax ++387 033/ 275-974 GSM: 061/ 139-010

E-mail: vesna.babic-hodovic@efsa.unsa.ba

Personal Web page:

Fields of interest: Services marketing, Services marketing management, Marketing, Marketing management, Tourismmarketing, Marketing financial institution, Quality management, Quality measurement models

EDUCATION

Name of institution Dates attended Qualification achieved School of Economics and Business 2001. Ph.D. in Marketing,

School of Economics and Business 1995. Mr. Sc., Marketing Specialization

School of Economics and Business 1986 – 1990. Graduate level Working Knowledge of Foreign Languages [from 1 to 5 (1 = weak, 5 = excellent)]

Language Reading Speaking Writing English 5 4 4

Russian 4 3 4

ADDITIONALSKILLS/ABILITIES (eg. computer software knowledge, driving license...)

SKILLS/ABILITIES Description Computer programs MS Office (Word, Excel, Power point)

Driving license „B“ PRESENT POSITION:

Institution: School of Economics and Business

Position: Professor

Business Address: Trg oslobođenja Alije Izetbegovića 1

Phone: ++387/ 033 275-975 Fax:++387/ 033 275-994

E-mail: vesna.babic-hodovic@efsa.unsa.ba

Website: www.efsa.unsa.ba

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EMPLOYMENT HISTORY Previous full-time positions: Institutions Dates Position held School of Economics and Business 2014 – Professor and

Head of Department of Marketing

School of Economics and Business 2012 –2014 Professor

School of Economics and Business 2007 – 202 Associate Professor

School of Economics and Business 2004 – 2006 Assistant Professor School of Economics and Business 2002 – 2004 Assistant Professor and Vice

Dean School of Economics and Business 2002 – 2002 Assistant Professor School of Economics and Business 1995 – 2002 Senior Teaching Assistant School of Economics and Business 1994 – 1995 Teaching Assistant

JKP „Gradska groblja“ Visoko 1992 – 1994 Internal Control

School of Economics and Business 1991 – 1992 Teaching Assistant

PP „Samotex“ Visoko 1990- 1991 (may) Head of Commercial Department Previous and current part-time or visiting positions: Institutions Dates Position held External Associate of Faculty of Science, University of Sarajevo, Department of Geography

2012 - Professor

External Associate of Faculty of Science, University of Sarajevo, Department of Geography

2008– 2012 Associate Professor

Part-time position in Sarajevo Graduate School of Business

2005 – 2008 Professor

External Associate of University of Dzemal Bijedic Mostar, School of Business Management

2007 – 2008 Associate Professor

External Associate of University of Dzemal Bijedic Mostar, School of Business Management

2005 – 2007 Assistant Professor

KEY QUALIFICATIONS

1. Services marketing management 2. Services marketing 3. Services quality management 4. Strategic marketing management 5. Brand management 6. Tourism marketing

SPECIFIC PROFESSIONAL EXPERIENCE 1. Consulting in banking marketing 2. Consulting in tourism marketing area 3. Consulting in different USAID projects (tourism, wood industry)

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4. Consulting in cultural tourism development 5. Consulting in area of privatization 6. Consulting in area of local development 7. Leading of research and business projects in different economic areas OTHER POSITIONS

A) ACADEMIC NATURE 1. Member of Committee for Economic Science of Academy of science and arts of Bosnia and

Herzegovina 2. Member of Editorial Advisory Board of International Journal of Management and

Marketingsince 2013 3. Member of Editorial Board of Journal of Management and Marketing, SciPub Scientific

Publishing,since 2013 4. Member of Editorial Board of SEE Journal,since2013 – 5. Member of Editorial Council of Acta Geographica Bosnia et Herzegovina from 2014 – 6. Member of Board of Directors SGSB, MBA study 2004 7. Expert of Agency for High Education Accreditation 2010 – 8. Member of Committee of Economic Science, Department of Social Science, Academy of

science and arts B&H 2008 –

B) EDUCATIONAL NATURE

1. Team Leader for Quality system building at University in Sarajevo, 2006. 2. Member of ECTS Commission Faculty of Economics Sarajevo 2005 3. Member of ECTS Commission of University of Sarajevo 2004-2005 4. Member of Commission for self-evaluation of University of Sarajevo 2003-2004

C) BUSINESS NATURE

1. Member of Supervisory Board of ASA Aleasing 2011 – 2013. 2. Member of Auditing Board of PostBank Sarajevo 2009-2010. 3. Member of Board of Directors Lok-Mikro Sarajevo 2007 – 2008.

D) PUBLIC NATURE

1. Member of Commission for Concession of Sarajevo Canton 2004-2007

Awards (Special Engagement and Recognition)

1. Award for the best book published in 2010. by Society of publisher and editors in B&H– “Marketing usluga” (Services Marketing)

2. Gold Medal of University „Hasan Brkić“, for the best student in generation 1986-1990.

INTERNATIONAL TEACHING EXPERIENCES

1. 2018. Visiting professorUniversity of Zagreb Faculty of Economics & Business, Croatia, MBA study

2. 2005 - 2008 Professor Sarajevo Graduate School of Business (SGSB – American accredited MBA) – University of Delaware and School of Economics and Business joint program

3. 2006. Visiting professor University of Delaware, Delaware, USA

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4. 2003 Visiting professor, Uni-Adrion, Virtual University of the Adriatic-Ionian Basin, Bologna, Programs: “The Adriatic-Ionian Multicity of Hospitality and Mobility”, “Regional Cooperation – Answer to the Challenges of Globalization.”

5. 2002 Visiting professor, MA Program “Tourism and Cultural Industry”, University of North London, London, UK and University of Bologna, Bologna, Italy

STUDY VISITS

1. 2006, July/August University of Delaware, Alfred Learning College of Business and AdministrationDelaware, USA

2. 2004, July University of Turin, SAA, Italy

3. 2002, June University of Bologna and Centro for Balcanica, Italy

4. 2001, November University of North London, London, Great Britain

5. 2001, May/June University of Bologna and Centro for Balcanica, Italy

6. 2000, May Warsaw School of Economics, Warsaw, Poland

7. 1999, October Aalborg University Aalborg, Denmark

BIBLIOGRAPHY

UNIVERSITY TEXTBOOKS AND PUBLICATIONS, AND CHPATERS IN THE TEXTBOOKS

UNIVERSITY TEXTBOOKS

1. Babić-Hodović, V. i Arslanagić, M. 2014. Case Study in Marketing, School of Economics and Business Sarajevo,978-9958-25-088-0

2. Babić-Hodović, V., Domazet, A. and Kurtović, E. (editors) 2012. Principles ofMarketing – 4th

updated and revised edition. Sarajevo: School of Economics and Business, 209-211, ISBN 978-9958-25-067-5

3. Babić-Hodović, V. 2012.Banking Marketing, School of Economics and Business Sarajevo, ISBN 978-9958-25-066-8

4. Babić-Hodović, V. 2012. “Products and Services” in Babić-Hodović, V., Domazet, A. and Kurtović, E. (editors) 2012. Principles ofMarketinga – 4thupdated and revised edition. Sarajevo: School of Economics and Business, 173-208., ISBN 978-9958-25-067-5

5. Babić-Hodović, V. 2010.Marketing Services – concept, strategies and implementation, School of Economics and Business, Sarajevo

6. Babić-Hodović, V. and Šestić-Serdarević, M. 2006.Marketing management, School of Economics and Business, Sarajevo

7. Babić-Hodović, V. “Product and Services Strategies” and “New Product Strategies” in Boris

Tihi (ed) Marketing, School of Economics and Business, Sarajevo, 2006

8. Babić-Hodović, V. andBrkić, 2002. N.Guidebook for Marketing”, 2nd ed. School of Economics and Business, Sarajevo

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9. Babić-Hodović, V. andBrkić, N. 2001. Guidebook for Marketing, School of Economics and Business, Sarajevo

10. Babić-Hodović, V. 1999. “Services Marketing”, in Tihi, B. ed. Basic Marketing, 2nd ed. School

of Economics and Business, Sarajevo

11. Babić-Hodović, V. 1996. “Services Marketing”, in Tihi, B. ed. Basic Marketing, School of Economics and Business, Sarajevo

BOOKS AND CHAPTERS IN BOOKS

1. Babić-Hodović, V., Mehić, E. and Kramo, A. „Corporate Social Responsibility – Bosnia and Herzegovina case“ in edition Knowledge and Competitiveness (editor Marija Bušetić and others) Pula 2007, ISBN 978-953-7498-06-1, str. 556-576.

2. Translation of the book “Marketing Strategy” written by Steven Schnärs together with Senada Bahto, 1995, edited by School of Economic and Business Sarajevo.

MONOGRAPHS

1. Babić-Hodović, V. 2002.Strategy and Implementation of Services Marketing, Faculty of

Economics, Sarajevo

2. Babić-Hodović, V. (editor) 2002.Faculty of Economics University of Sarajevo – 50 years from foundation, Faculty of Economics, Sarajevo

PUBLICATIONS

1. ECTS Informational package (catalog of subjects), co-author of paper „ECTS based concept of study“ 2006. School of Economics and Business, Sarajevo, Bosnian and English version

2. Curriculum and Syllabus – ECTS – credit system, editor 2003. School of Economics and

Business, Sarajevo, Bosnian and English version

3. Curriculum of Undergraduate study 1990/91 and 1995/96, editor, 2003. School of Economics and Business, Sarajevo

4. Curriculum of Undergraduate study 1973/74 and 1980/81 and 1988/89, editor 2003. School of Economics and Business, Sarajevo

ARTICLES PUBLISHED IN REFEREED JOURNALS

1. Ganić, E., Babić-Hodović, V. & Arslanagić-Kalajdžić, M. (2018). Effects of Servperf

Dimensions on Students' Loyalty -Do You Know what is Behind the Scene? International Journal of Business and Social Science. 9(2), 215-224. ISSN 2219-1933 (Print), 2219-6021 (Online), DOI: 10.30845/ijbss

2. Babić-Hodović, V., Arslanagić-Kalajdžić, M. and Imširpašić, A. (2017). Perceived quality and corporate image in mobile service: The role of technical and functional quality. South East European Journal of Economics and Business Volume, 12 (1), 109-120. DOI: 10.1515/jeb-2017-0011

3. Ganić, E., Babić-Hodovicć, V. and Arslanagić-Kalajdžić, M. (2017). Internal versus external service quality: Reflection of employees and customers in the mirror. Millenium, 2(4), 23-30.

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4. Mehić, E., Silajdžić, S. and Babić-Hodović, V., (2013). The Impact of FDI on Economic Growth - Some Evidence from Southeast Europe. Emerging Markets Finance & Trade, Journal of the Society for the Study of Emerging Markets, 49(19, 5-20. ISSN 1558-0938

5. Babić-Hodović, V., Arslanagić, M. and Mehić, E. (2013). Importance of Internal Marketing for Service Companies Corporate Reputation and Customer Satisfaction. Journal of Business Administration Research, 2(1), 49-57. ISSN 1927-9507 E-ISSN 1927-9515, www.sciedu.ca/jbar

6. Mehić, E., Babić-Hodović, V. and Arslanagić, M. (2012). The Effects of Corruption on FDI Inflows: Some Evidences from South-East European Countries. GSTF Business Review Vol. 1, No. 3, Print ISSN: 2010-4804, E-periodical: 2251-2888

7. Babić-Hodović V., Mehić E. and Arslanagić M. (2011). The influence of Quality Practices on BH Companies' Business Performance. International Journal of Management Cases, 14(1), Access Press UK, Darven, Lancashire, United Kingdom, ISSN 1741-6264

8. Babić-Hodović, V., Mehić, E. and Arslanagić, M. (2011) Influence of Banks' Corporate

reputation on Organizational Buyers Perceived Value. Procedia Social and Behavioral Sciences. 24(2011), 351-360, ISSN 1877-0428. Indexed by the Conference Proceedings Citation Index (CPCI) of Thomson Reuters. http://www.sciencedirect.com/science/journal/18770428.

9. Babić-Hodović, V., Mehić, E., Agić, E. (2010)Do FDI patterns differ between manufacturing

and service sector in CEE countries, Journal of US-China Public Administration, Volume 7, Number 3, March 2010, pp. 11-25, ISSN1548-6591; DOI CBSN337B0103 (Indexed in EBSCO, PROQUEST/CSA Science Collection, Ulrichs Periodicals Directory, Chinese Database of CEPS, Chinese Scientific Journals Database, Hein Online Database)

10. Babić-Hodović, V. and Činjarević, M. (2008)Measuring of Service Quality Perception Using SERVQUAL Model – Example of Education Services of School of Economics and Business.Collection of Papers of Faculty of Economics, Sarajevo, October 2008. pp. 28-46. ISSN 0581-7439

11. Imširpašić, A., Babić-Hodović, V. and Somun-Kapetanović, R. (2008)The Role of Image in

Perception of Mobile ServicesCollection of Papers of School of Economics and Business, Sarajevo, October 2008, pp. 214-235. ISSN 0581-7439

12. Kramo, A. and Babić-Hodović, V. (2007)Corporate Social Responsibility – Concept and Implementation Problems, Collection of Papers of School of Economics and Business, Sarajevo, October 2007.

13. Babić-Hodović, V. and Mehić, E. (2004)Quality Dimensional Analysis: A Basis for Marketing Strategy of Higher Educational Institutions, Zagreb International review of Economics & Business, Special Conference Issue, December 2004.

SCIENTIFIC PAPERS PUBLISHED IN JOURNALS WITH ACCEPTED REFEREES

1. Babić-Hodović, V., Arslanagić-Kalajdžić, M., Sivac, A. and Banda, A. (2016). Assessing sustainability and eco-tourism consciousnesses among students and tourism services provider. Acta Geografica Bosniae et Herzegovinae, 4(5), GEO in B&H, pp. 31-48.

2. Babić-Hodović,V., Arslanagić-Kalajdžić, M., Sivac A. and Banda, A. (2016). Importance performance analysis for measurement of health tourism services quality. Geographical Review. 37, 123-144. ISSN: 2303-8950.

3. Babić-Hodović, V., Arslanagić-Kalajdžić, M. and Banda, M. (2015). Hotel services quality in developing countries measured by SERVQUAL model. Actageographica Bosniae et Herzegovinae 2(4), 5-24. ISSN: 2303-7288.

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4. Babić-Hodović,V. (2014)Influence of Globalization Trends and Social Changes on the

Structure of Tourist Demand and Supply, Acta Geographica, GEOuBiH, Vol. 1., No.2, 2014. pp. 107-120. Online ISSN 2303-5951; Print ISSN 2303-5935

5. Babić-Hodović,V. (2014) Tourism Destination Branding – challenges of branding Bosnia and Herzegovina as tourism destination, Acta Geographica, GEOuBiH, Vol.1, No.1, 2014. pp. 53-71. Online ISSN 2303-5951; Print ISSN 2303-5935

6. Arslanagić-Kalajdžić, M., Babić-Hodović, V. and Mehić, E. (2013). Customer perceived value as a mediator between corporate reputation and word of mouth in business markets, International Journal of Multidisciplinary in business and science, Vol. 1, No. 1, 2013. pp. 6-11.

7. Babić-Hodović, V., Mehic, E. and Kramo, A. (2010). Corporate responsibility– Marketing or Legal issues for Transitional countries–case of Bosnia and Herzegovina– Journal of Studies in Economics and Society, 1 (2), 7-18.

8. Babić-Hodović, V. and Mehić, M. (2009)Policies and Strategies for the Promotion and Attraction of FDI In Services, JGSM – Journal of Global Strategic Management, 01-04_JGSM_VOLUME 3 Number. 2, December 2009, ISSN 1307-6205, http://www.isma.info/isma/icerik6-13/ARCHIVES.html, http://www.isma.info/dosyalar/3774106-120_POLICIES_AND_STRATEGIES_FOR_THE_PROMOTION_AND_ATTRACTION_OF_FDI_IN_SERVICES_(Vesna_Babić-HODOVIC,_Eldin_MEHIC).pdf

9. Babić-Hodović, V. and Mehić, E. (2007)Effects of Mergers & Acquisitions on B&H Banking

Sector Development, JGSM – Journal of Global Strategic Management, No.1 http://sima.info/index.asp?sayfa=aciklama&page=264

10. Babić-Hodović, V. (2004) Services Company Management – Corporative, Business and

Functional Strategy, Journal for Strategic Management and Support Systems for Strategic Management, Year 7, No. 4, March 2004. Yugoslavia

11. Babić-Hodović,V. (2002)Marketing Services.Marketing, Quarterly Marketing Journal, Vol. 33,

Issue1, Spring 2002, Yugoslavia PAPERS PUBLISHED IN REFEREED PROCEEDINGS (CONGRESES, CONFERENCES, ECT)

1. Ganić, E., Babić-Hodovicć, V. and Arslanagić-Kalajdžić, M. (2017). Internal versus external

service quality: Reflection of employees and customers in the mirror. 6th M-Sphere Conference 2017 Multidisciplinarity in Business & Science, 19th-22nd September Viseu, Portugal.

2. Babic-Hodovic, V. and Arslanagic-Kalajdzic, M. (2017). Quality Conceptualizations In The Hotel Industry And Tourists’ Satisfaction.European Marketing Academy 46th EMAC Conference – Leaving Footprints, Groningen, May 23-26, 2017.

3. Babic-Hodovic, V., Imsirpasic, A. and Arslanagic-Kalajdzic, M. (2016). Impact of Technical and Functional Service Quality on Perceived Corporate Image in Telecommunication Industry. Book of Abstract8th International Conference of the School of Economics and Business, October 14, 2016, Sarajevo B&H

4. Babic-Hodovic, V. and Arslanagic-Kalajdzic, M. (2016). Employees’ Perceptions of Corporate Reputation in Services: A Guide to Job Satisfaction? European Marketing Academy 7th EMAC Regional Conference, Sarajevo, September 14-16, 2016.

5. Arslanagić-Kalajdžić, M., Babić-Hodović, V. and Mehić, E. (2014). Service Companies Corporate Reputation Employees Perspective.7th International Conference of the School of Economics and Business, October 14, 2014, Sarajevo B&H

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6. Mehić, E, Babić-Hodović, V., Arslanagić, M. and Alić, A. (2012). Impact of environmental

regulation on export in transition countries. Trade perspectives 2012, Trade in the context of sustainable development, Proceedings ofthe International Conference, Zagreb, Croatia November 21-22, 2012, p. 14. ISBN: 978-953-6025-62-6.

7. Babić-Hodović, V., Arslanagić, M. and Mehić, E. (2012). Importance of internal marketing for

service companies corporate reputation and customer satisfaction. Conference Proceedings ICES 2012, Sarajevo, Bosnia and Herezegovina pp. 996-1013., ISBN 978-9958-25-077-4.

8. Babić-Hodović, V., Arslanagić, M. and Mehić, E. (2012). Importance of Internal Marketing for

Service Companies Corporate Reputation and Customer Satisfaction. 6th International Conference of the School of Economics and Business Sarajevo, “Beyond the Economics Crisis: Lessons Learned and Challenges Ahead”. Proceedings, Book of Extended Abstracts and USB, 12 - 13 October 2012, Sarajevo, B&H

9. Arslanagić, M., Babić-Hodović, V. and Mehić, E. (2012). Customer perceived value as a

mediator between corporate reputation and word of mouth in business markets. 1st International M-Sphere Conference for Multidisciplinarity in Business and Science. Dubrovnik, Croatia, October 4-6, 2012. Book of Abstracts, p. 36, ISBN 978-953-99762-9-1.

10. Babić-Hodović, V., Arslanagić, M. and Mehić, E. (2012). Word of Mouth Stimuli in Commercial

Banking Services: Importance of Customer Perceived Value and Reputation. 3rd EMAC Regional Conference ‘’Marketing Theory and Challenges in Emerging Societies”, September 12-14. 2012, Belgrade, Serbia

11. Mehić, E., Babić-Hodović, V. and Arslanagić, M. (2012). Governance Infrastructure and

Foreign Direct Investment in Southeast Europe. EuroConference 2012: “Global Economic and Financial Systems: Crisis or Change?”, pp. July, 12-14, 2012, Portorož, Slovenia.

12. Babić-Hodović, V., Arslanagić, M. and Mehić, E. (2012) How Intangible Aspects of Banks’ B2B

Relationships Influence Creation of Customer Value. Eurasia Business and Economics Society Conference EBES Istanbul. Istanbul: Eurasia Business and Economics Society, CD, May 24-26, 2012, Istanbul, Turkey. ISBN: 978-605-61069-5-8

13. Mehić, E., Babić-Hodović, V. and Arslanagić, M. (2012). Foreign Investment Location and

Governance Infrastructure in Southeast Europe. Eurasia Business and Economics Society Conference EBES Istanbul. Istanbul: Eurasia Business and Economics Society, CD, May 24-26, 2012, Istanbul, Turkey. ISBN: 978-605-61069-5-8

14. Mehić, E. and Babić-Hodović, V. (2011). The Impact of FDI on Export: An Analysis for the

Transition Countires of Southeast Europe, In: Conference Proceedings 3th International Conference „Economies of Central and Eastern Europe: Convergence, Opportunities and Challenge“, June 12-14. 2011, Tallin, Estonia (T5)

15. Babić-Hodović, V., Kramo Čaluk, A. and Arslanagić, M. (2011). Corporate Responsibility -

Role and Influences of Media in Creating Responsible Customers(developed vs. developing countries). Eurasia Business and Economics Society Conference EBES Istanbul. Istanbul: Eurasia Business and Economics Society, pp. 105, June 1-3, 2011, Istanbul, Turkey.

16. Mehić, E. and Babić-Hodović, V. (2011) Foreign Direct Investment and Trade in SEE

Countries.Scientific Conference Trade as the incentive of South and Eastern Europe Development (Znanstveni skup Trgovina kao pokretač razvoja Srednje i Jugoistočne Europe), Faculty of Economics University of Zagrebu, 16.11. 2011.

17. Mehić, E. and Babić-Hodović, V.(2011) The Impact of FDI on Economic Growth in Southeast

Europe. In: Eurasia Business and Economics Society Conference EBES Istanbul. June 1-3. 2011; Istanbul: Eurasia Business and Economics Society, 2011. str. 39. ISBN 978-605-61069-2-6; URL: http://www.ebesweb.org/Conferences/index.asp

18. Babić-Hodović, V., Mehić, E. and Arslanagić, M. (2011) Influence Of Banks’ Corporate

Reputation On Organizational Buyers Perceived Value; on 7th INTERNATIONAL STRATEGIC

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MANAGEMENT CONFERENCE Investigating Strategies of Recovery from the Recession, pp. 357-365, June 30-July2, 2011, Paris-France, ISBN 978-605-60771-3-5

19. Babić-Hodović, V., Kramo Čaluk, A. and Arslanagić, M. (2011) Corporate Responsibility - Role

and Influences of Media in Creating Responsible Customers (developed vs. developing countries). In: Eurasia Business and Economics Society Conference EBES Istanbul. June 1-3. 2011; Istanbul: Eurasia Business and Economics Society, 2011. str. 105. ISBN 978-605-61069-2-6; URL: http://www.ebesweb.org/Conferences/index.asp

20. Babić-Hodović, V., Mehić, E. and Arslanagić, M. (2011) Influence Of Banks’ Corporate Reputation On Organizational Buyers Perceived Value; on 7th INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE Investigating Strategies of Recovery from the Recession, pp. 357-365, June 30-July2, 2011, Paris-France, ISBN 978-605-60771-3-5

21. Babić-Hodović V., Mehić E. and Arslanagić M. (2011). The influence of Quality Practices on

BH Companies' Business Performance. 8th International Conference for Marketing, Management, Finance, Consumer Behavior, Tourism and Retailing Research, CIRCLE Dubrovnik. April 27-29, Dubrovnik: Hosted University of Dubrovnik, Organized by: Faculty of Economics and Business University of Zagreb, Croatia. ISBN 978-953-6025-40-4

22. Babić-Hodović V., Bašić, M. (2010) Clients’ Strategy and the Process of External and Internal Auditing (Strategija za klijente i proces eksterne i interne revizije), In: Collection of Paper Accounting Profession in B&H XIII International Symposium Society Accountants and Auditors in FB&H (Zbornik radova Računovodstvena profesija u BiH - stanje, potrebe i perspektive,) XIII Međunarodni simpozij Udruženja-udruge računovođa i revizora Federacije BiH, Neum, Septembar 2010., str. 319-333, (T5)

23. Bašić, M. and Babić-Hodović, V. (2010) The Needs to Harmonize Accounting Profession with EU Requirements – The Aspect of the Valorization of Employees in Accounting Services (Potrebe usklađivanja računovodstvene profesije sa zahtjevima EU - poseban osvrt na aspekt valorizacije osoblja u računovodstvenim uslugama), InCollection of Paper Accounting Profession in B&H XIII International Symposium Society Accountants and Auditors in FB&H(Zbornik radova Računovodstvena profesija u BiH - stanje, potrebe i perspektive, XIII Međunarodni simpozij Udruženja-udruge računovođa i revizora Federacije BiH), Neum, Septembar 2010., str. 23-49, (T5)

24. Babić-Hodović, V., Mehić, E. and Arslanagić, M. (2010) The Role of Employees on the Service

Companies’ Business Performance; In: Economic Development Perspectives of SEE Region in Global Recession Context: Conference Proceedings from Fifth International Conference of the School of Economics and Business Sarajevo ICES 2010. October 14-15. 2010; Sarajevo: School of Economics and Business, 2010. URL: http://www.efsa.unsa.ba/ices2010 (september 15, 2010), (Indeksiran u EBSCO)

25. Babić-Hodović, V., Mehić, E., Agić, E. and Jašić, A. (2010)Market Orientation and Business

Performance of BH Enterprises in Domestic and Foreign-owned, Proceedings from 6th International Strategic Management Conference, International University of Beykent University, Gebze Institute of Technology, Canakkale 18 Mart University, July 9-10, 2010; http://ismc.beykent.edu.tr/index.html

26. Babić-Hodović, V. and Mehić, E. (2010) Country Risk and Service FDI,YIRCoBS '10, Yeditepe

International Research Conference on Business Strategies, June 9-10, 2010, Istanbul, Turkey; Book of Extended Absrracts

27. Mehić, E. andBabić-Hodović, V. (2010) Labour Cost and Service FDIIn Book of Abstracts EBES 2010 Conference, Istanbul, May 2010. Book of abstracts; ISBN: 978-605-61069-0-3

28. Babić-Hodović, V. (2009). Mergers and Aquisition as the Form of Banking Sector Integration.

Case of Bosnia and Herzegovina. International symposium „Labor, money, banks, culture and politics (18th century – 2009). Oradea, Romania, 30 October – 1 November.

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29. Babić-Hodović, V. and Mehić, E. (2009)Policies and strategies for the promotion and attraction FDI in services. in: 5th International Strategic management conference, Stellenbosch-South Africa 2-4. July. 2009

30. Babić-Hodović, V. and Mehić, E.(2009) Economic Performance and the Role of the

Development in the Banking Sector in South-East European Countries. In: Book of Abstracts from EBES 2009Conference, Istanbul June 2009.

31. Babić-Hodović, V., Mehić, E. and Agić, E. (2009)Influence of Quantitative and Qualitative

Factors of Banking Sector Development on Economic Growth in South East European Countries. In: Interdisciplinary Management Research V – Conference Proceedings: Faculty of Economics in Osijek 2009. pp. 683-694. ISSN 1847-0408; Full papers on CD ISBN 978-953-253-061-2 (Indexed in: Thomson ISI, Repec, EconPapers)

32. Babić-Hodović, V. and Bašić, M. (2009)Using of Business Performances for Banks’ Decision

Making in Periods of Crisis and Recession (Korištenje poslovnih performansi za donošenje odluka u bankama u periodu krize i recesije). In: Financial and Accounting Profession as a Function for Overcoming Economic Crisis, Collection of Papers from XII International Symposium Society of Accountants and Auditors FB&H (Finansijska i računovodstvena profesija u funkciji prevazilaženja ekonomske krize, Zbornik XII Međunarodnog simpozija Udruženja-udruge računovođa i revizora Federacije BiH), Neum 24-26. Septembar 2009. str. 343-367, (T9)

33. Babić-Hodović, V. and Činjarević, M.(2009) Influence of the Perception of Educational Services Quality on the Clients’ Loyalty, 6th Research/Expert Conference with International Participation Quality, June 2009.

34. Babić-Hodović, V., Mehić,E., Agić, E. andResić, E.(2008) Influence of Quantitative and

Qualitative Factors of Banking Sectors Development on Economic Growth in CEE Countries, Proceedings of Abstracts ICES 2008 Sarajevo, „Transitional Challenges of EU Integration and Globalization“, ISBN 978-9958-25-015-6, October 2008., pp. 164-165., COBISS BH-ID 16892422; CD with full papers ISBN 978-9958-25-015-6.

35. Babić-Hodović, V., Mehić, E., Resić, E. andKramo, A. (2008)Attitudes Research of Corporate

Social Responsibility Concept in BH companies, Proceedings of Abstracts ICES 2008 Sarajevo, „Transitional Challenges of EU Integration and Globalization“, ISBN 978-9958-25-015-6, October 2008., pp. 150-151., COBISS BH-ID 16892422; CD with full papers ISBN 978-9958-25-015-6.

36. Babić-Hodović, V. Mehić, E., Resić, E. and Kramo, A.(2008) Corporate Governance and Social Responsibility – Attitudes of Managers and Customers in Bosnia and Herzegovina, Proceedings of 4th International Strategic Management Conference, Organized by International University of Beykent, Gebze Institute of Technology, Canakkale, International University of SarajevoUniversity, International University of Sarajevo, June 19-21, 2008 Sarajevo, Bosnia and Herzegovina; ISBN 978-975-01397-0-3, pp. 253-260.

37. Babić-Hodović, V., Mehić, E., Resić, E. and Kramo, A.(2008) Corporate Social Responsibility

– How to Communicate Responsible Behavior to the Stakeholders. Book of Extended AbstractsYIRCoBS '08, Yeditepe International Research Conference on Business Strategies, June 13-15, 2008, Istanbul, Turkey

38. Babić-Hodović, V., Mehić, E., Agić, E. and Kramo, A.(2008) Banking Sector's Efficiency

Influence on Economic Growth in CEE Countries.Book of Extended Abstracts pp. 31-33. YIRCoBS '08, Yeditepe International Research Conference on Business Strategies, June 13-15, 2008, Istanbul, Turkey

39. Babić-Hodović, V., Mehić, E., Resić, E. andKramo, A. (2008)Tourists' Percpetion of Atributes

of Destination – The Case of Bosnia and Herzegovina, 4thInternational Conference „An Enterprise Odyssey: Tourism – Governance and Entrepreneurship“ June 11-14, 2008 Cavtat, Hrvatska, Proceedings, ISBN 10: 953-6025-23-X (Faculty of Economics), pp 246-247; ISBN 13: 978-953-6025-23-7 (Ekonomski fakultet); This book is accompanied with the CD-ROM; Indexing/abstracting: EconLit, ProQuest

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40. Babić-Hodović,V.,Mehić, E. and Kramo, A.(2008) Perception of Service Quality Between

Marketing Managers in the Bosnian and Herzegovinian Hotels, 19th Biennial International Congress Tourism & Hospitality Industry 2008 “New Trends in Tourism and Hospitality Management” Opatija Croatia 7-9 May 2008; Proceedings of Abstracts, pp. 22; UDK 33.48:640.4>(063)(048);ISBN 978-953-6109-63-4.

41. Babić-Hodović, V.,Mehić, E. and Kramo, A.(2007) Corporate Social Responsibility and

Marketing in Transitional Countries – Bosnia and Herzegovina CaseMarketing Theory Challenges in Transitional Countries, Maribor, Slovenia, 20-21 September, 2007. ISBN 978-961-6354-67-7, pp 7-19

42. Babić-Hodović, V., Mehić, E.and Resić, E.(2007) Effects of M&A in BH banking sector to the service quality, 5thResearch/Expert Conference, with International Participation, Quality 2007, Proceedings ISSN 1512-9168, pp 55-62, June 06-09, 2007, Neum, Bosnia and Herzegovina

43. Babić-Hodović, V., Mehić, E. andResić,E.(2007) Marketing Strategy Orientation to the

Customer Retention and Banks Business Performances in Bosnia and Herzegovina, 3rdInternational Strategic Management Conference, „Advances in Crafting Business Strategies for National and International Markets“, Proceedings of the Conference, ISBN 978-975-01397-03, pp 313-323, June 21-23 2007, Antalya, Turkey

44. Mehić E., Babić-Hodović, V. and Selimović J.(2006) XML – The Base for Integrating and Defining Long-Term Relationships between Participants in Electronic Documentary Credit Business, Proceedings ICES 2006 Sarajevo, From Transition to Sustainable Development: The Path to European Integration, 2006. Sarajevo, Bosnia and Herzegovina, ISBN 9958-605-89-9, pp. 376-379 and ISBN 9958-605-90-2, (CD) pp – full papers.

45. Babić-Hodović,V. and Tesche, J.(2006) FDI and the Banking Sector in B&H and the Region, International Management Development Research Yearbook; Technology, Structure, Environment and Strategy Interfaces in a Changing Global Business Arena; Advances in Global Management Development, Volume XV 2006, IMDA and SGSB 2006, pp 498-507.

46. Zaimović, A., Babić-Hodović, V. and Arnaut-Berilo, A. (2006) Investors' Attitude Toward Risk in Bosnia and Herzegovina, Proceedings of Abstracts from 3rd International Conference An Enterprise Odyssey: Integration or Disintegration, University of Zagreb, Zagreb-Croatia, 2006, ISBN 953-6025-18-3, 122-124 and CD of full papers ISBN 953-6025-17-5, str. 861-876

47. Babić-Hodović, V. and Mehić, E. (2006)Effects of Mergers and Acquisitions on B&H Banking Sector Development, Proceedings of 2ndInternational Strategic Management Conference, Istanbul, Turkey, 2006., pp 625-638, ISSN 975-8316-12-15

48. Babić-Hodović, V.(2005) Internal marketing and internal marketing orientation, inCollection of Papers of School of Economics and Business, Sarajevo, 2005., pp. 115-141, ISSN 0581-7439

49. Babić-Hodović, V. and Mehić, E.(2005) Influence of Buyers’ Expectations Towards Perceived Quality of Services – example of Banking Services in Bosnia and Herzegovina, 4th Research/Expert Conference with International Participation, November 9th – 12th 2005, Fojnica Bosnia and Herzegovina, ISSN 1512-9268; str. 179-187

50. Babić-Hodović, V., Mehić, E. and Resić, E. (2005) Influence of Service dimensions on the

Customer Building Relationship, CROMAR – XIX Congress of Cromar, Zagreb, October 21-22, 2005. Zagreb, Croatia

51. Babić-Hodović, V., Mehić, E. and Kramo, A.(2005) Virtual Networks – preconditions for

successful implementation eJOP and development of long term relations between participants in letter of credit operations, 2nd International Conference on Economics and Management of Networks (EMNET 2005), Budapest, Hungary, September 15-18, 2005. http://www.univie.ac.at/EMNET/2005/index2005htm

52. Babić-Hodović, V. and Burić, M.(2005) The Impact of Direct Foreign Investment on Quality of Services and the Development of Banking Sector of Transitional Economies – Bosnia and

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Herzegovina case, 6th International Conference “Enterprise in Transition” Split, Bol, Croatia, May 26-18th, 2005

53. Babić-Hodović, V. and Mehić, E. (2004)Quality dimension analysis as the base for marketing strategy of high education institution, 2nd International Conference “An Enterprise Odyssey: Building Competitive Advantage” Zagreb, Croatia, June 17-19th, 2004.

54. Babić-Hodović, V., Mehić,E. andKraljević, M. (2003) Quality Dimension of Service Process in Function of Service Offer Differentiation – Example High Education Services, Conference Proceedings from the 3rd Research/Expert Conference with International Participation “QUALITY 2003”, Zenica, novembar 2003.

55. Babić-Hodović, V.(2003) Marketing Strategy Orientation to the Customer Retention and its Influences to the Business Success of Banks in Bosnia and Herzegovina, Conference Proceedings ICES 2003, “From Transition to Development: Globalization and Political Economy of Development in Transition Economies”, October 9-11, 2003. Sarajevo, Bosnia and Herzegovina, ISBN 9958-605-58-9; str. 687- 704

56. Babić-Hodović, V.(2003)Effects of FDI in Banking Sector of Transitional Countries”, Collection of Papers of School of Economics and Business Sarajevo, Sarajevo 2003., ISSN 0581-7439, str. 149-182

57. Babić-Hodović, V.(2002) Service Quality In High Education – Gap Model Analysis in Economic Faculty, Proceedings from International Conference ICES 2002, Sarajevo, October 2002., pp. 9-15

58. Babić-Hodović, V.(2002) Quality Management in Education – the Answer to the Challenges of New Economy, Jubilary Collection of Papers of the School of Economy and Business in Sarajevo “Economic Science Before the Challenges of the XXI Century”, October 2002., Sarajevo, pp. 205-224

PAPERS PUBLISHED IN PROFESSIONAL PROCEEDINGS 1. Babić-Hodović, V.(2004) Quality Dimensions from the Viewpoint of Tourism Destination in Sustainable Tourism &Transport Development in Adrion Alinea Editrice, February 2004, Firenze, Italy

ARTICLES PUBLISHED IN PROFESSIONAL MAGAZINES

1. Babić-Hodović, V. Customer Orientation, Customer Focus or Customer-Centricity. Banke u BiH (Banks in B&H), No. 179, Year XVIII, September 2016. pp. 18-21.

2. Babić-Hodović, V. Response to the Recession or the Prerequisite for Long-term Development.Poslovne novine (Business News), No. 1203, Year XXXVII Sarajevo, June 2010, pp. 14-15.

3. Babić-Hodović, V.The Agreement with the IMF– To Be or Not to Be? The Question is

now.Banksin B&H, No. 107, June 2009. pp. 26-30

4. Babić-Hodović, V. Tourism as Domestic Product.Poslovne Novine (Business News), No. 1191, June 2009., str. 55-57.

5. Babić-Hodović, V.Irresponsibility of the Responsible Ones.Banks in B&H, March, 2009.

6. Babić-Hodović, V. Miss/use of Marketing and Public Relations or...? – Who Pays forIgnoring

Markets?Banks in B&H, No. 97, June 2008., pp. 32-34

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7. Babić-Hodović, V. Creating of Competitive Advantage – Is it Possible to Teach the Clients not to Make Mistakes and How? Banks in B&H, No. 96, May 2008., pp. 34-37

8. Babić-Hodović, V. Corporate Brands afterMergers and Acquisitions.Banks in B&H, No. 94, March 2008.

9. Babić-Hodović, V., Mehić, E. and Kramo, A. Corporate Responsibility in Banking Sector.Banks in B&H, No. 91-92, December 2007. – January 2008, pp 58-61

10. Babić-Hodović, V. Post-acquisitionProblems.Banks in B&H No. 87. October 2007. pp. 11. Babić-Hodović, V. Expansion Strategy in the Context of Profitability.Banks in B&H, No. 85,

June 2007. str. 20-21 12. Babić-Hodović, V. Banks between Promises Made toClients and Rising Interest Rates.Banks

in B&H, No. 84, May 2007., str. 24-26 13. Babić-Hodović, V. Trust – Base for SuccessfulInteraction.Banks in B&H, No. 83, April 2007.,

pp. 46-48 14. Babić-Hodović, V.Situation and Perspectives of BH Banking Sector – Contest for Membership

in “The Top Four”.Banks in B&H, No. 79/80, December 2006/January 2007., pp. 40-43.

15. Babić-Hodović, V. and Bašić, M. Interaction of Accounting and Marketing.Računovodstvo i poslovne finansije (Accounting and Business Finance), No. 12, December 2006., pp. 22-28

16. Babić-Hodović, V. and Bašić, M. Client's Capital.Računovodstvo i poslovne finansije

(Accounting and Business Finance), No. 1, 2006., pp. 37-42

17. Babić-Hodović, V., Zaimović, A.and Arnaut-Berilo, A.Attitudes of BH InvestorsRegarding Risks.Banks in B&H, No. 77, October 2006. Sarajevo, pp. 30-33.

18. Babić-Hodović, V. Defensive Marketing – How to Protect ValuableClients.Banks in B&H, No.,

73, June 2006, pp. 44-46

19. Babić-Hodović, V. Ethical Dimension in the Financial SectorOffer.Banks in B&H, No. 71, April 2006. Sarajevo, pp 26-29

20. Babić-Hodović, V. Benchmarking – Advantages and Disadvantages of Implementation of

“Best Practices” in Financial Services Supply.Banks in B&H, No. 69, February 2006. Sarajevo, pp. 18-21.

21. Babić-Hodović, V. Processes of Integration in Banking Sector –

StrengtheningCompetitiveness or Control of the Market? Banks in B&H, No. 67/68, December 2005/January 2006., Sarajevo, pp. 36-39

22. Babić-Hodović, V. Weighted Servqual Model for Banking Services Quality

Measurement.Banks in B&H, No. 66, November 2005., Sarajevo, pp. 22-26

23. Babić-Hodović, V. Diversification of Retail Chains in the Financial Services Market.Banks in B&H, No. 64, September 2005., Sarajevo, pp. 20-23

24. Babić-Hodović, V. Clients’Complaints as the Base for the Service Process and Service

Interactions Improvement.Banks in B&H,No. 62/63, July/August 2005., Sarajevo, pp. 24-27

25. Babić-Hodović, V. Service Profit Chain in Banking Business.Banks in B&H,No. 60, May 2005., Sarajevo, pp 24-27

26. Babić-Hodović, V. Viral Marketing – The Mean for the Market Targeting.Banks in B&H,No. 58,

March 2005., Sarajevo, pp 18-22

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27. Babić-Hodović, V. Information Systems as aTool for Services Quality Evaluation – Voice of Clients Should be Respected.Banks in B&H,No. 55-56, December/January 2004/2005, Sarajevo, pp. 22-24

28. Babić-Hodović, V. How Successfully “Play” New Role – Middle Management – Preparing for

Upcoming Changes” Banks in B&H,No. 54, November 2004 pp. 34-38

29. Babić-Hodović, V. How to Success in the Banking Business – Models of Measuring Quality of Banking Services III – Kano Model.Banks in B&H,No. 52, September 2004. pp. 20-23

30. Babić-Hodović, V. How to Success in the Banking Business – Models of Measuring Quality of

Banking Services II – Reliability Depend on the Promises Fulfilling.Banks in B&H,No 50-51, July/August 2004. Sarajevo, pp. 12-17

31. Babić-Hodović, V. How to Success in the Banking Business – Models of Measuring Quality of

Banking Services I.Banks in B&H,No. 49, June 2004. Sarajevo, pp. 28-31

32. Babić-Hodović, V. Integrating Marketing Communication inBanks – “Production” and “Consumption” of Services at the Same Time.Banks in B&H, No. 48, May 2004, pp. 18-20

33. Babić-Hodović, V. Marketing Orientation and Insurance Market– Precondition for Survival in

Competitive Environment.Poslovne novine (Business News), May 2004., pp. 30-32

34. Babić-Hodović, V. How and where Banks Have to PositionBranch Network – Decision Factors: Location, Location, Location and Location”.Banks in B&H,No. 46, March 2004. Sarajevo, pp. 12-15

35. Babić-Hodović, V. How to Keep Clients and Improve Business – Research on the Sample of B&H Banks.Banks in B&H,No. 43-44, December 2003 – January 2004. Sarajevo

36. Babić-Hodović, V. Strategic Planning – Pro and Contra.Banks in B&H,No. 40, October 2003. Sarajevo,

37. Babić-Hodović, V. Relationship Marketing – The Concept of Building of Long-termRelationship

with Customers.Banks in B&H, No.39, September 2003. Sarajevo

38. Babic-Hodovic, V. Regional Cooperation in Tourism – A Base for Successful Entry into the Global Market. Tourist No. 11, 2003. Sarajevo

39. Babic-Hodovic, V. Bankassurance – Competition or Cooperation betweenBanking and

Insurance.Svijet osiguranja (World of Insurance), No. 3, year VI, June 2003. Zagreb, Croatia, pp. 59-63

40. Babic-Hodovic, V. Service Brand in theFinancial Sector – Company’s Identity has a Special

Role.Banks in B&H, No. 37, June 2003. Sarajevo, pp. 18-19

41. Babic-Hodovic, V.Marketing Orientation withoutMarketing Department.Banks in B&H, No. 36, May, 2003. Sarajevo

42. Babic-Hodovic, V.Competition or Cooperation betweenBanking and Insurance.Banks in B&H,

No. 35, April, 2003. Sarajevo

43. Babic-Hodovic, V. The Answer on the Technology Development.Tourist, No. 10.

44. Babic-Hodovic, V. Foreign Direct Investments in Banking Sector – Chances of “The Small” are reduced to a Minimum.Banks in B&H, February, 2003, Sarajevo

45. Babic-Hodovic, V. Corporative Plus Business Plus Marketing Strategy – Key Factors of the

Banks’ Success.Banks in B&H, No. 31-32, December/January, 2002-2003, Sarajevo

46. Babic-Hodovic, V. Database Marketing – Eventhe Simplest Information Can be Useful.Banks in B&H, No. 29, October 2002, Sarajevo

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47. Babic-Hodovic, V. Electronic-Internet Banking – Adopting and Influencing on

Environment.Banks in B&H, No. 28, September 2002, Sarajevo

48. Babic-Hodovic, V. Segmentation of Tourist Market.Tourist,No. 8, September 2002, Sarajevo

49. Babic-Hodovic, V. Sources of CompetitiveAdvantages.Banks in B&H, o. 26-27, July-August 2002, Sarajevo

50. Babic-Hodovic, V. Positioning Strategy – What BanksCan Choose? Banks in B&H, No. 25,

June 2002. Sarajevo

51. Babic-Hodovic, V. Qualified Human Resources – Crucial Factor for Successful Tourism.Tourist No. 7, June 2002, Sarajevo

52. Babic-Hodovic, V. Individualized Service – Segmentation Based on Subjective Characteristics

of Clients.Banks in B&H, No. 24. May, 2002. Sarajevo

53. Babic-Hodovic, V. “Fair service – A Necessary Precondition for Trust Building”, Banks in B&H, No. 23, April, 2002. Sarajevo

54. Babic-Hodovic, V. Image of Tourist Destination.Tourist No.6, March 2002, Sarajevo

55. Babic-Hodovic, V. Quality of Services – First Step towards Loyalty.Banks in B&H, January-

February, 2002, Sarajevo

56. Babic-Hodovic, V.Globalization and BH tourism.Tourist No.5, December 2001, Sarajevo

57. Babic-Hodovic, V. How to Sell Promises?Tourist No. 4. September 2001, Sarajevo

58. Babic-Hodovic, V. Trap of Linear Implementation.Tourist, No. 3, June 2001, Sarajevo REVIEWS

1. EMAC 8th EMAC Regional ConferenceBukurest, Bulgaria reviewer, 2017.

2. Tourism Management, Elsevier Journal 2016

3. Review of Innovation and Competitiveness 2016

4. Pasquier, M. And Villeneuve, J-P. (2012). Marketing management and communication in the public sector, a book – Routledge ed.

5. South East European Journal (SEE Journal), School of Economics and Business Sarajevo, Sarajevo, B&H, 2013 -

6. EMAC 43rd Annual Conference of the European Marketing Academy Valencia Spain, reviewer, 2014.

7. Journal of Marketing and Management, SciPub Scientific Publishing, from 2013 –

8. Journal of Business and Finance, eSCI Journals Publishing, from 2013 –

9. Industry - Journal of sustainable economics, Economics Institute, Belgrade, Serbia (ISSN 0350-0373).

10. Market, Review of Marketing Theory and Practice (Croatian Union of Marketing and Faculty of Economics and Business Zagreb), Zagreb Croatia, 2012.

11. Conference Proceedings from 5th International Conference ICES 2010, “Economic Development Perspectives of SEE Region in the Global Recession Context”, October 14-15. 2010, School of Economics and Business

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12. Conference Proceedings from 4thInternational Conference of the School of Economics and Business in Sarajevo ICES 2008, „Transitional Challenges of Integration and Globalization“, October 9-10. 2008.

13. Conference Proceedings from 3rdInternational Conference ICES 2006. “From Transition to Sustainable Development: The Path to European Integration, School of Economics and Business, Sarajevo, 2006.

14. Collection of papers 5th Research/Expert Conference, with International Particiption, Quality 2007, Proceedings ISSN 1512-9168,

15. Proceedings ICES III, From Transition to Sustainable Development: The Path to European Integration, School of Economics and Business, Sarajevo, 2006.

16. Sarajevo Business and Economics Review, Sarajevo, B&H, from 2006

INTERNATIONAL RESEARCH PROJECTS

1. Adriatic Route for Thematic Tourism (ADRIARIC-ROUTE), 2°ord./0039/1, The project funded by the European Union, SERDA and Economic Institute in Sarajevo, 2014-2015.

2. USAID „Project of Valorization of Protected Area Počitelj“ Sarajevo, February – 2008. 3. JICA „Tourism Interview Survey“, Team Leader, Institute of School of Economics Business,

University of Sarajevo, July-October 2004.

4. JICA „Tourism Market Survey“, Team Leader, Institute of School of Economics Business, University of Sarajevo 2004.

5. USAID „Study of Integration of Import in the wood industry of B&H“, Institute of School of

Economics Business, University of Sarajevo December 2003 – March 2004.

6. USAID Project of Corporate Governance, “Strategy of ANS drive Sarajevo”, Institute of School of Economics Business, University of Sarajevo, May - October 2003.

7. USAID Project of Corporate Governance, “Strategy of Standard –Wood Company, Sarajevo”

Institute of School of Economics Business, University of Sarajevo, May - October 2003.

8. USAID Project of Corporate Governance, “Strategy of Jadrina, Gračanica”, Leader of the Project, Institute of School of Economics and Business, University of Sarajevo, May - October 2003.

9. TEMPUS JEP 15030-2000: “Tourism, the Cultural Industries and Civil Society” - Development and Institution Building in Tourism Area in Bosnia and Herzegovina; Partners: University of Bologna, Italy, University of North London, London, Great Britain, Ministry of economy of Federation of Bosnia and Herzegovina, Ministry of economy of Republic Srpska, Chamber of Commerce of Bosnia and Herzegovina, University of Sarajevo, University of Banja Luka, from 2000-2003.

10. UNDP Project “Business services development”, Sarajevo 2000

11. TEMPUS JEP 13190-98: Economics and Business Management Curriculum Development within B&H Faculties. Partners: Manchester University, Manchester, UK, Aalborg University, Aalborg, Denmark, Warsaw School of Economics, Warsaw Poland, University of Thessaloniki, Thessaloniki, Greece and universities in Bosnia and Herzegovina, from 1998 – 2000.

12. “Implementation of marketing in service firms in Bosnia and Herzegovina” RSS support of Soros foundation, individual project 1998.

13. TEMPUS JEP 15030-2000: “Tourism, the Cultural Industries and Civil Society” - Development and Institution Building in Tourism Area in Bosnia and Herzegovina; Partners: University of Bologna, Italy, University of North London, London, Great Britain, Ministry of economy of Federation of Bosnia and Herzegovina, Ministry of economy of Republika Srpska, Chamber of

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Commerce of Bosnia and Herzegovina, University of Sarajevo, University of Banja Luka, from 2000-2003.

DOMESTIC RESEARCH PROJECTS (IN BOSNIA AND HERZEGOVINA)

1. Designing B&H Tourism Products and Routes, in the Project of Adriatic Rout of Thematic Tourism, Economic Institute, 2014-2015.

2. Market Analysis in the Project “Support for Ecotourism Development in National Park Sutjeska”, StricConsulting d.o.o. i SERDA d.o.o. Sarajevo 2012

3. Revision of Marketing Function in Bosnalijek, School of Economics and Business, University of Sarajevo, September - December 2011.

4. Strategy of Development of Tuzla Canton, Economic Institute, March 2008. – February 2009. 5. Strategy ofDevelopment of Spa Tourism in Olovo Municipality, Economic Institute, Novembar

2007- April 2008. 6. Business Plan for Hotel Srebrenica, Institute Ider, Sarajevo, 2007. 7. Business Plan for Hotel Vlašić, Institute Ider, Sarajevo, April – May 2007. 8. Management plan for Jajce City.Commission for Protection of Cultural Heritage of Bosnia and

Herzegovina September – December 2006. 9. Concept of Investment in Tobacco company Mostar (Fabrika duhana Mostar).Institute Ider,

Sarajevo, May, 2006. 10. Development Strategy of Unioninvest Institute Ider, Sarajevo, January- March 2006. 11. Management Plan of the Mehmed Paša Sokolović Bridge.Commission for Protection of

Cultural Heritage of Bosnia and Herzegovina,Sarajevo October – December 2005. 12. Strategy of Development of Municipality Novi Travnik.Institute of School of Economics and

Business, University of Sarajevo, Sarajevo 2003-2005. 13. Organization of Integrated University. Project of the Institutional Development Plan of

University of Sarajevo Implementation, Member of Team, University of Sarajevo, Sarajevo March-November 2004.

14. The Company „Klas“ d.d. Sarajevo –Consulting in the ImplementationSystem of Market Based

Business. Team-leader, Institute of School of Economics and Business, University of Sarajevo, Sarajevo, March-September 2004.

15. The Company „Klas“ d.d. Sarajevo – Organizational Concept and Organizational Model of Business System.Institute of School of Economics and Business, University of Sarajevo, Sarajevo, March – September 2004.

16. Self–evaluation Report of University of Sarajevo.Member of the Team of Experts,University of

Sarajevo, Sarajevo 2003.

17. Evaluation of 3rd GSM Operator in B&H.Project Prepared for and Financed by Council of Ministry, Institute of School of Economics and Business, University of Sarajevo, Sarajevo, April-May 2003.

18. Development Strategy of the Company “Pobjeda” Goražde, Institute of School of Economics

and Business, University of Sarajevo, Sarajevo, September – December 2002.

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19. Diversification Strategy of the Company “Elektroprivreda BiH”, Institute of School of

Economics and Business, University of Sarajevo, Sarajevo January- March 2002.

20. Strategy of Canton Sarajevo Tourism Development.Institute of School of Economics and Business, University of Sarajevo, Sarajevo 2001-2002

21. Strategy of Canton Sarajevo Development until 2015 (first phase - until 2005), Institution for

Planning of Development of CantonSarajevo, Sarajevo 2001.

22. Macroeconomic Vision of Development of Federation Bosnia and Herzegovina.Government and Ministry of Finance of FB&H, Sarajevo 2001.

23. Prefeasibility Study for Nomination ofSarajevo as the Host of the Olympic Winter Games

2010., Institution for Planning of Development of CantonSarajevo,Sarajevo 2001

24. Project of Privatization of the Company “Magros-metal” Sarajevo, Institute of School of Economics and Business, University of Sarajevo, 2000.

25. Project of Privatization of the Company TP “Marketi”, Sarajevo, Institute of School of

Economics and Business, University of Sarajevo, 2000.

26. Feasibility Study of Reconstruction Hotel “Borik” Igman, Institute of School of Economics and Business, University of Sarajevo, Sarajevo 2000

27. “Strategy of Tourism Development of Lukavac Municipality”, Institute of School of Economics

and Business, University of Sarajevo, Sarajevo, 1999

X. PARTICIPATION IN ORGANIZATION OF INTERNATIONAL CONGRESSES AND

CONFERENCES (MEMBERSHIP IN PROGRAMME COMMITTEE)

1. International Tourism and Hospitality Management Conference Sarajevo, Bosnia and

Herzegovina, 2015.

2. Scientific Committee Members for the M-Sphere Conference from 2012.

3. Vice President of the Program Committee of International Conference ICES IV 2008. “Transitional Challenges of Integration and Globalization”. Sarajevo, Vice President of Program Committee

4. Conference with International Participation “Quality 2007” Neum.Member of Program

Committee

5. Vice President of the Program Committee of International Conference ICES III 2006. “From Transition to Sustainable Development: The Path to European Integration” School of Economics and Business Sarajevo,

6. Conference with International Participation Quality 2005, Zenica-Fojnica, Member of Program

Committee

7. International Conference ICES II 2003. “From Transition to Development – Globalization and Political Economy of Development in Transition Economies” Sarajevo, Member of Scientific Committee

XI. PARTICIPATION IN ORGANIZATION OF DOMESTIC CONGRESSES AND

CONFERENCES(MEMBERSHIP IN ORGANIZATIONAL BOARDS)

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1. Organization of Round Table „Touristic Activities of B&H – Current Moment and Perspectives“, LOK Sarajevo and Society of Economists Sarajevo, in behalf of Society of Economists Sarajevo 2. Organization of Round Table „CorporateSocial Responsibility“. Organized by World Bank, 2003.

MEMBERSHIP IN PROFFESIONAL BODIES/ORGANIZATIONS

1. EMAC European Marketing Academy, from 2015.

2. MSI Marketing Science Institute, from 2006.

3. Society of Economists Sarajevo, from 2005.

4. Accounting society SFF B&H, from 2006.

PROFESSIONALS CONFERENCES AND EVENTS

1. Babić-Hodović, V. (2017). First hospitality management conference in B&H: Bosnia and

Herzegovina in Global Competitiveness; April, 2017. / Prva menadžment konferencija hoteliljera i ugostitelja u BiH „Hotel 21“: Bosna i Hercegovina u Globalnoj Konkurenciji Destinacija, April 2017.

2. Babić-Hodović, V. (2016). Marketing Content and Marketing Experience. Sarajevo Marketing Summit, Sarajevo, October 2016.

3. Babić-Hodović, V. (2016) CUSTOMER-CENTRIC APPROACH - Trends toward customers-centricity in marketing strategy development. FINCONF 2nd Annual Conference October 6 & 7 2016 – participants and moderator of the panel Customer Centric Initiatives – Marketing Trends & Best Practicing in Banks

4. Babić-Hodović, V. (2015). The Importance of Experience and Loyalty in Branding Process. 1stFinConf, Sarajevo, Bosnia and Herzegovina, October 1-2, 2015.

5. Babić-Hodović, V. (2013) Marketing in Tourism with the Accent on Creating, Promotion and Selling Tourist Product. Symposium “Jajce – Open-air Museum – Unavoidable Tourist Destination”, Jajce, April 2013.

6. 2ndCongress of BH Scientists from Country and Abroad, Sarajevo, August 27-312008

7. Babić-Hodović, V. (2007) Master Plan for Eco Village Šabići. Financed by Foundation of Local Democracy for Development of Civil Society Sarajevo and SERDA Sarajevo

8. Babić-Hodović, V.(2004) Cultural Heritage as the Tourist Offer.International Symposium “The

Cultural Heritage in the Service of Tourism”, December 03-04, Tuzla, B&H

9. Babić-Hodović, V. (2003) Regional Cooperation – Answer to the Challenges of Globalization.International Workshop “The Adriatic-Ionian Multicity of Hospitality and Mobility”,November 3-8 Bologna, Italy

10. Babić-Hodović, V. (2003) Cultural Heritage and Tourism Development.International Workshop “Our Roots” – “Days of European Cultural Heritage”, October,Sarajevo, B&H

11. Babić-Hodović, V. andMehić, E. (2003) Small and Medium Enterprises in Regional Development – Limits and Possibilities for Creating Business Strategies.International Conference “Regional Cooperation and Economic Development”,June 20-21 Prilep, Macedonia

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12. Babić-Hodović, V. (2003) Transformation Banking Sector from the Pre-transition to the “Modern Banking Sector”. In “The Central-South-Eastern European Banking System between Classic and Modern Age (the 19th and 20th centuries)May9-11 Oradea, Romania

13. Babić-Hodović, V. (2003) FDI and Banking Integration in Bosnia and Herzegovina – Influences

on the Economic Growth in B&H.On the Conference “Economic Development and Reconstruction Policies in South -East Europe: Regional Cooperation, Trade and Foreign Investment” Inter-University Centre, April 10th-12thDubrovnik, Croatia

14. Babić-Hodović, V. (2002)Integrated Planning of Tourism – Prerequisites for Efficient

Investment.First Interregional Tourist Forum “EUROTURS” and 4thInternational Festival of Tourism “BIHTOURS”,Expert Meeting Tourism in 21. Century”,October, Tuzla, Bosnia and Herzegovina

15. Babić-Hodović, V. (2001) Institutional Development in the Field of Tourist and

Culture.International Symposium, Centre per L’Europe, Centre Orientale Balcanica and University of North London, May 31 – June 2,Bologna, Italy

RESEARCH GRANTS

1. Financial support of Federal Ministry of Education and Science, 2011 for the Project “Influence

of Corporate Reputation of Banks on Business Customer Perception of Value”

2. Financial support of Federal Ministry for Education, 2007 for the Project „FDI influences on economic growth in Bosnia and Herzegovina“.

3. Financial support of Canton Ministry for education and science 2007. for the Project „Research of BH Companies Attitudes about Corporate Social Responsibility“

4. Financial support of School of Economics and Business Sarajevo 2007. for the project

„Banking sector efficiency influence on economic growth in CEE and SEE countries“

5. Financial support of Soros foundation 1998 for the Project “Implementation marketing in Bosnian and Herzegovinian services companies” RSS support of Soros foundation, for individual project 1998.

OTHER RELEVANT INFORMATION MENTORSHIPS

Doctoral thesis – 3 candidates

Master thesis – 17 candidates

Diploma thesis – more than 90 candidates

Members of Commissions for different levels of study – more than 50 candidates

Additional Professional Education

1. Seminar: Profitability Management – Price Management and Customer Management, Kent Monroe and School of Economics and Business, November 2010.

2. Training: How to Position Your Brand Uniquely, Philip Kotler and School of Economics and Business, University of Sarajevo, October 2006.

3. „Privatization – Models and Methods“ World Bank and Pricewaterhouse, Sarajevo, 1999.

4. Specialist Education for Title of „Independent Accountant“, Zavod za računovodstvo i reviziju FBiH (Office for accounting and auditing FB&H 1996-1997.

5. „Project Management and Team Building“ Danish Government Agency, 1996.

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Seminars Held

1. Sales Analysis and Sales Force Evaluation. Seminar for Sales representatives in Insurance company GRAWE Osiguranje, Sarajevo June 26, 2015

2. Quality and Models of Quality Measurement, BOR Bank, Business Academy of School of Economics and Business, 2013.

3. How to Acquire and Retain Customers, Organized by Sarajevo Graduate School of Business, Sarajevo, 2007

4. Brand Management, organized by Sarajevo Graduate School of Business, Sarajevo, 2007

5. Eco Tourism, Financed by Foundation of Local Democracy for Development of Civil Society Sarajevo, Sarajevo2007

6. Management of quality and customer satisfaction, Seminar organized for VB Leasign insurance company, November 2009

7. Small Business Management, Seminar Organized by Business School of School of Economics and Business University of Sarajevo, Sarajevo 1996