Marc SilvermanBruce Nelson

David HindmanDecember 3, 2009

AgendaGoing Green – Bruce NelsonHot Topics – Marc SilvermanNew Media Marketing – David Hindman

04/12/23 2“Hot” Technology Topics for the Legal

Industry

Going GreenFiscal Concerns

04/12/23 Presentation Title 3

Environmental Concerns

TopicsStrategic Initiatives

VirtualizationVirtual OfficeSaaSElectronic Recycling

04/12/23 Presentation Title 4

VirtualizationWhat is it?

Virtualization is the creation of a virtual (rather than actual) version of something, such as an operating system, a server, a storage device or network resources.

5 foot File cabinet Without Virtualization technology – one big drawer

with a lot of extra space With Virtualization technology – 5 individual

drawers maximizing the space utilized and dividing the contents in each drawer

04/12/23 5Presentation Title

VirtualizationHow did we end up with a room full of

serversExplosion of client server based softwarePublishers requirement for separate physical

servers to run their applications Back office, front office, document management, etc

Rapidly reducing cost per unit for the hardware

04/12/23 Presentation Title 6

VirtualizationWhy is it important?

Reduce the number of physical servers require to run your organization Reduce power consumption - analyst estimate that

the average enterprise utilizes between 5 and 25% of their server capacity

Reduce physical space requirements Reduce cooling and maintenance cost

Reduce the time to bring new applications on line

Improve system performance and availability

04/12/23 Presentation Title 7

VirtualizationWho are the players

Microsoft – Windows Server 2008 Hyper-VVMWareNovell CitrixIBM

04/12/23 Presentation Title 8

VirtualizationChallenges

Solution knowledge base – relatively new to midsized firms

Upfront investmentApplication SupportLack of shareholder support

04/12/23 Presentation Title 9

VirtualizationThe Plan

This must be a part of the firms strategic IT plans

Document existing infrastructure and solutionsDocument all cost associated with the current

environmentDevelop the ROIIdentify and select the appropriate solutions

for your firmImplement

04/12/23 Presentation Title 10

Virtual OfficeYou’ve consolidated your servers, reduced maintenance, physical space requirement and

cooling cost so what’s next?

04/12/23 Presentation Title 11

Virtual OfficeVirtual Office Planning and Implementation

that’s what!

04/12/23 Presentation Title 12

Virtual Office PlanningWhy go virtual?

Reduce physical space requirements (and cost)Increase productivityImproved client serviceAttract qualified employees

04/12/23 Presentation Title 13

Virtual Office PlanningItems to consider

Remote connectivity (Network, Applications)Communication systemsSecurityRegulation and complianceBusiness continuity

04/12/23 Presentation Title 14

Virtual Office ImplementationNetwork and application access

Identify the components of the network available through remote access (applications, file storage, knowledgebase etc)

Relevant TechnologiesMicrosoft Terminal ServerCitrix Server SolutionsVPN Solutions

04/12/23 Presentation Title 15

Virtual Office ImplementationCommunication Systems

VOIP based phone systemRelevant Providers

CiscoMitelAvayaNEC

04/12/23 Presentation Title 16

Virtual Office ImplementationSecurity Considerations

Network security solutions and policies Password and access policies Encryption solutions Monitoring

Remote device security Laptops Cell phones, Smart phones, PDAs

04/12/23 Presentation Title 17

Virtual Office ImplementationRegulation and compliance

Document the firms regulatory or compliance requirements Emails, document retention, privacy

Test adherence of policies Address gaps between compliance and testing

04/12/23 Presentation Title 18

Virtual Office ImplementationBusiness continuity

Virtual office solutions and strategies facilitate this concept

Include existing and new systems in your Business Continuity Planning

04/12/23 Presentation Title 19

SaaSSoftware as a Service

An increasingly popular option for using various types of applications

Offers firms the ability to pay a monthly fee for the use of a particular application

Typically hosted by the service provider

04/12/23 Presentation Title 20

SaaSItems to consider

Are there available options for existing or new applications

Do the fee structures offer a better ROIHow to the contract handle termination of the

agreement, i.e. rights and transfer of dataDo theses applications need to be integrated

with other solutions

04/12/23 21“Hot” Technology Topics for the Legal

Industry

Electronic RecyclingEnvironmental concerns

Electronic waste is the fastest growing waste stream in the world

Electronic equipment or ewaste contains high amounts of lead, mercury, cadmium, beryllium, and flame retardant plastics containing PCB’s.

04/12/23 22“Hot” Technology Topics for the Legal

Industry

Electronic RecyclingSecurity concerns

Data security – i.e. reformatting a drive does not get rid of the data

Physical security of the equipment during the process

eLoop, LLC. – www.eLoopllc.com

04/12/23 23“Hot” Technology Topics for the Legal

Industry

Hot TopicsWindows 7Office 2010Managed IT ServicesBackup and Disaster RecoveryEmail Retention PoliciesCyber Security

04/12/23“Hot” Technology Topics for the Legal

Industry 24

Windows 7 – Value Proposition

04/12/23“Hot” Technology Topics for the Legal

Industry 25

Works The Way You Want

FundamentalsFaster and more reliable

CompatibilityWindows XP Mode*

NetworkingHomeGroupDomain Join and Group Policy Control

TroubleshootingAction CenterProblem Steps Recorder

Get More Done

Ease of Use and ProductivityWindows Desktop SearchEnhanced TaskbarSnap, Peek, ShakeLibrariesIE8 Accelerators

MobilityLocation-Aware PrintingMobility Center with Presentation SettingsRemote Desktop HostOffline Files

Safeguard Your Work

SecurityStreamlined UACIE8 Domain Highlight and Smart-Screen FilterWindows DefenderAdvanced BackupRestore Previous File VersionsBit-Locker and Bit-Locker To Go

Office 2010 – Is There Value?

04/12/23“Hot” Technology Topics for the Legal

Industry 26

Works The Way You Want

FundamentalsCut, Copy and PasteHigh Definition ContentAdvanced VisualizationsReal-Time CollaborationAbility to work anywhere/anytime

(Office Web Applications)

Get More Done With the RibbonOutlookOutlook Web AccessSharePoint 2010

Dramatic Changes?

OutlookRibbonConversation ViewCalendar ViewsAbility to access multiple Exchange Accounts

X64 Version means scalability and performance

Managed IT ServicesProactive vs. Reactive ApproachCan utilize Internal, External or Combination

of ResourcesRequires Active Monitoring of Network

InfrastructureAutomate Basic MaintenanceHelp Desk EnhancementWeb Console

04/12/23 27“Hot” Technology Topics for the Legal

Industry

Backup and Disaster RecoveryHow to Evaluate

Recovery Point Objective – How current does my data need to be?

Recovery Time Objective – How long can I afford to be down?

Executive ScorecardBy the NumbersTape vs. Disk

04/12/23 28“Hot” Technology Topics for the Legal

Industry

10 Steps to a Sanction-Proof Email Retention Policy by Eric Ludgren – InfoManagement Direct 7/16/2009

Define an Email Retention PolicyEliminate the Variables Hindering CentralizationEducate Employees about the Retention PolicyIncorporate Relevant Regulations into the Retention

PolicyIdentify Roles with Unique Retention RequirementsBalance Retention Guidelines and Related IT CostsProvide Employees Access to Archived Messages

04/12/23 29“Hot” Technology Topics for the Legal

Industry

10 Steps to a Sanction-Proof Email Retention Policy by Eric Ludgren – InfoManagement Direct 7/16/2009

Ensure that Retention Policies Can Accommodate Legal Holds

Validate that All Messages Are ArchivedUse Technology to Enforce Retention Policies

04/12/23 30“Hot” Technology Topics for the Legal

Industry

Cyber SecurityEncryptionHack and Denial of Service AttacksPhishing Fraud & Identity TheftPrivacySpywareViruses, Worms & Trojan HorsesSystem and Application HolesEmail, Spam & 419 ScamsCyber Stalking & Cyber Predators

04/12/23 31“Hot” Technology Topics for the Legal

Industry