Veronica PerezSan Bruno, CA vrperez8 @gmail.com (650)278-3121

Objective: Administrative professional with over 15 years providing excellent customer service, accurate government filings and helpful medical terminology knowledge.

PROFILE

Proficient in desktop applications such as MS Word, Excel, Power Point, Outlook, QuickBooks, and email messaging tools.

Processing monthly accounts payable and accounts receivable, preparing reports. Knowledge of spreadsheet applications. Code documents according to company procedures.

AREAS OF EXPERTISE

Problem solving Computer skills

Invoicing and Billing Front Office

Responsibilities

Time management skills Retail Sales Experience CPR BLS Certified

-PROLIFIC ACCOMPLISHMENTS –

New Business Specialist California Long Term Care Insurance 1601 Bay shore Hwy. August 2014- Feb 2015 Burlingame, CA

Process, prepare and submit business or government forms, such as submitting applications for

coverage to insurance carriers. Correspond with insured or agent to obtain information or inform them account status or

changes in commission structure. Perform administrative tasks, such as maintaining records and handling policy renewals.

Import Entry WriterJanuary 2014 - June 2014

OHL International, Inc. 1162 Cherry Avenue San Bruno, CA

Prepare and process import air and ocean documentation according to customs regulations, laws, or procedures.

Classify goods according to tariff coding system. Advise customers on air import and ocean restrictions, tariff systems, insurance requirements,

quotas, or other customs-related matters.

Import Entry WriterNovember 1999 - April 2013

DHL Express, Inc. SF Airport, San Francisco, CA

Clear goods through customs and to their destinations for clients. Request or compile necessary import documentation, such as customs invoices, certificates of

origin and cargo –control documents. Classified dutiable import shipments to ensure compliance with ALL government agencies for

clearance status (CBP, FWS, FDA, USDA) Managed accounts 100% for every transaction. Page 1 of 2

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Veronica Perez San Bruno, CA vrperez8 @gmail.com (650) 278-3121

EDUCATION & TRAINING

CCBMA & CCMA Certified (California Certifying Board for Medical Assistants) Basic and Administrative Exam March 2015

Medical Office Assistant Certification, Job Train Menlo Park, CA, December 2013 Employee of the Quarter, DHL Express Inc., 2009 Knowledgeable in ICD-9 CM , ICD-10 and CPT codes. Heart360 Health Mentor, American Heart Association, 2013 (2) Years Related Coursework, Skyline Community College, San Bruno, CA Health Management including knowing and taking patient vital signs. Skilled in use of EHR (Electronic Health Records). Training in MEDISOFT to process billing and coding. Administrative medical assisting including medical billing and coding, scheduling, insurance

claim form, and checking out patients. CIMO Medical software Federally Bonded AOA Airfield Operation Area Security Agent NCBFAA Certified Customs Specialist ( National Customs Brokers and Forwarders Association of

America) TSA DSA Badges Customs Seal

VOLUNTEER WORK

Mills-Peninsula Hospital Health Services March 2015-Current Governors Music Award Show 2006-2009 Silent Auction and catering servant. Bay Area Music Award Show 1992-2005 Production staff responsible for managing 20

people as captain of table setting team.

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