VERNA.PDF

VERNA Company 2000-2015

COMPANY PROFILE 01 www.verna.ua

02 www.verna.ua

7 FACTS ABOUT VERNA

VERNA is IT Integrator specialized in design, implementation and support solutions which aim to improve the efficiency of corporate information systems.

50+ highly skilled, in-house IT Engineers

70+ IT services and solutions for your business

150+ successfully completed IT projects in Ukraine and abroad

50 worldwide vendors partners

Industry expertise: Finance & Banking,

E-commerce & Retail, Software Development & Telecommunications

Companies, Industrial & Energy

Enterprises, Government agencies,

and others

200+ 15 years of successful work in the IT services market

4 locations in Ukraine: Kiev, Kharkov, Lvov, Dnepropetrovsk

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VERNA PARTNERS

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VERNA IT SERVICES

Architecture design of IT infrastructure and solution implementation

Infrastructure audit, improvement concept creation and further system optimization

On-site work in Europe and CIS: design and installation of structured cable systems, video surveillance systems, monitoring systems and data center notification

24x7 Help Desk: 1st and 2nd lines of customer support, workplaces and IT infrastructure support

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VERNA TECHNOLOGY EXPERTISE

* Full services catalogue on technical support available upon request.

Server & Storage: configuration, monitoring and system administration of servers and data storage systems (SAN & NAS);

Backup services & Data protection: backup system support (using backup software from Symantec, EMC, HP, IBM, Arc Serve etc., as well as tape libraries, VTL), support of geographically distributed clusters (DSS remote replication, Vmware SRM software);

IT Infrastructure: MS Active Directory, DNS, DHCP, PKI, TS services;

Open Source solutions: Server’s OS, Telephony, Database, Cloud Software (OpenStack);

Virtualization: MS Hyper-V, Vmware, Citrix, VDI;

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VERNA TECHNOLOGY EXPERTISE

* Full services catalogue on technical support available upon request.

Database Administration: Oracle Database and Microsoft SQL Server, permanent monitoring of DBMS and applications, data backup, replication scripts, distributed query and transaction execution;

Unified Communications: IP Telephony, IM and Presence, Contact Center; Audio, Video and Web Conferencing, Collaboration (Webex, Big Blue Button, Lync, Exchange, SharePoint);

User & PC: OS installation and functional support, system weakness testing, OS performance/efficiency assessments, monitoring update requirements.

Mail Servers: MS Exchange, IBM Lotus Domino, MDAEMON, Postfix;

Network Security: firewall configuration and remote support (Cisco, Fortinet, Juniper), Identity and Access Management – AAA (Cisco ISE, ACS), Dot1X, VPN, IPSec VPN, DMVPN, ACL;

Network: local area networks (LAN), wireless networks (Wi-Fi), wide area networks (WAN) – built on Cisco, Aruba, Fortinet, HP;

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OUR BIGGEST VALUE IS THE TRUST OF OUR CLIENTS

MANUFACTURE IT,

TELECOMMUNICATIONS DISTRIBUTION, RETAIL ENERGY INDUSTRY

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OUR BIGGEST VALUE IS THE TRUST OF OUR CLIENTS

FINANCE & BANKING

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OUTSOURCING OF DATA STORAGE SYSTEMS AND VIRTUALIZATION ENVIRONMENT SUPPORT

Platinum Bank – a specialized retail bank which, since 2005, provides deposit and loan products to individuals through a network of offices and customer service points throughout Ukraine.

“VERNA specialists performed all aspects of configuration, support and repair of the systems: SAN equipment, EMC data storage systems and VMware virtualization platform with a fixed recovery time of 6 hours. Equipment is located at two sites, across which remote replication has been set up.

I highly recommend VERNA as a professional and reliable partner. A distinctive feature of the company is the efficiency and high organizational level of their employees, and their readiness to respond quickly to requests”.

Sergey Popov CIO at Platinum Bank

Ask for Contact Details

09 www.verna.ua

SUPPORT OF WEB STORE IT SERVICES

Global Fish Ukraine specialise in sales of seafood and fish products.

“I reviewed many different IT integrators and received proposals from 5 different companies. We chose VERNA due to their exceptionally clear and prompt communications and detailed plan of the support project. Their high level of technical skills enabled them to complete the project within my timeline. VERNA specialists provided technical support of SAN network switches and IBM data storage system server, as well as blade chassis with IBM servers; maintenance of virtual infrastructure; configuring of Checkpoint UTM 4800 routing cluster and Cisco 2960 switch cluster. The complete project was finished on time and on budget and allowed us to begin launch activities 2 weeks earlier than planned”.

Taras Maystrenko CEO at Global Fish Ukraine


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IT INFRASTRUCTURE AND NETWORK SERVICES SUPPORT MAD AND MSCCM

UniCredit Bank - one of the largest multifunctional banks in Ukraine, offering its clients a full range of personal and corporate banking services.

“VERNA management carefully listened to our needs and to ensure we are getting value for the services provided. Their management identified our requirements and our ideas were realised in the best way. Technical support of both our geographically-distributed IT infrastructure (which covers more than 9000 workstations) and network services were implemented in 8/5 mode without interruptions. Throughout our cooperation, VERNA has confirmed its high level of competence and professionalism, alongside proactive problem solving. All work is done on time according to our strictly-specified SLA and to the appropriate quality standard. The confidentiality mode was strictly observed. If you are considering a partner for IT infrastructure and network services support, I would highly recommend VERNA and its engineering team”.

Sergey Vasko

CIO at UniCreditBank


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OUTSOURCING OF IT STAFF AND REMOTE TECHNICAL SUPPORT

Cargill – an international company which provides food, agricultural, financial and industrial products and services to the world.

«Within six months, VERNA provided analytical documents and instructions on problem resolution (troubleshooting) for help-desk staff and 2nd line support analysts. They took a leading role in the optimization of support costs and carried out primary fault diagnosis and resulting corrective action. I recommend VERNA. It is hard to find truly professional help and these guys are very professional».

Alexey Malyshenko IT Director at Cargill Ukraine


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OUTSOURCING OF LAN NETWORK SUPPORT

For the twenty-plus years of its existence, this banking institution has been included in the list of the best west-Ukrainian credit institutions. Since 2012 the key shareholder of the public JSC "Vi Es Bank" has been Austrian holding Sberbank Europe AG.

«I confirm that I had business dealings with VERNA. During that time, they provided our business with excellent remote support for an existing infrastructure built by VERNA in 2008: configuration & consultation on Cisco 6509 connection switch, BGP routers, WAN and ASA5520 routers. Due to our lack of in-house expertise, we involved VERNA specialists. The required certification level of specialists was CSNP (Cisco Certified Network Professional). I can confidently recommend VERNA as a solid and reliable supplier and expert in its field».

Roman Tarasovich Head of Administration and Service Department at VS Bank


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OUTSOURCING OF TECHNICAL SUPPORT ENGINEERS

Specialist in e-commerce for consumer goods (FMCG) and electronic data interchange (EDI)).

«VERNA proved to be a really valuable resource. They provided round-the-clock remote technical support for our hardware-software complex, which was designed for exchanging legal documents and EDI-documents, namely, incident handling and monitoring of electronic document management in accordance with required quality parameters. I highly recommend VERNA as a professional partner».

Evgeniy Khromov CIO at CisLink


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NETWORK SECURITY CONSULTANCY BASED ON CISCO ISE

PurePeak is a technologies and services company specializing in high-end networking, managed services, monitoring and control.

«VERNA has been a major factor in our success and a valuable resource. Their technical specialists provided consultancy services on implementing single information security policy at all levels of network access within our company, including: - The organization of a unified control point and ensuring monitoring of connection processes; - Identification of all types of connected devices by various criteria; - Ensuring the full life cycle of guest access; - Account and control of connected personal devices (BYOD). I can wholeheartedly recommend both their attitude and approach as well as their technical knowledge. They are highly competent and always deliver what they say and when they say they will do it».

Alex Maizenshtein Professional Services Team Leader at PurePeak


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CUSTOMER SUPPORT (INTERNET / VOLP CONNECTIVITY)

Voice One Telecom provides on-site and off-site support, administration and strategic planning for comprehensive technology needs.

«VERNA provided technical and network problem resolution to end-users by performing a question diagnosis and guiding users through step-by-step solutions. Specialists were receiving customer trouble tickets electronically via the ZoHo CRM system and contacting customers, resolving issues, providing status to customers, documenting problems and resolutions and monitoring the network via Nagios. The VERNA team did a great job with our contract. Available at the requested time, no questions asked. A very good team which met all of our expectations».

Matt Collins Senior VoIP Engineer at Voice One Telecom


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Contact us! We would be happy to send a detailed list of our projects and references to you.

VERNA Company 2000-2015

Phone Phone Phone [email protected] www.verna.ua

(UKR): (UK): (US):

+38 (044) 390 72 72 +44 (020) 376 964 74 +1 (646) 760 56 71

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VERNA.PDF