VERITAS Confidential Copyright © 2005 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS Logo and all other VERITAS product names

VERITAS Confidential

Copyright © 2005 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS Logo and all other VERITAS product names and slogans are trademarks or registered trademarks of VERITAS Software Corporation. VERITAS, the VERITAS Logo Reg. U.S. Pat. & Tm. Off. Other product names and/or slogans mentioned herein may be trademarks or registered trademarks of their respective companies. Specifications and product offerings subject to change without notice.


Protect Your NetworkWhy Disaster Recovery Is

Important


Who is VERITAS Software?

• World’s Largest Storage Software Company– US$2.04BN Revenues– Over 7000 Employees– 40 Countries

• 99% of Fortune 500 Rely on VERITAS Software


VERITAS Data Protection Leader

Backup & Recovery

World Wide Cross Platform

Windows

Backup & Recovery


Part 1What is Disaster Recovery

and what can you do about it?


What is Disaster Recovery?Knowing the Difference

• Business Continuity– Business Continuity Management is a holistic management

process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response which safeguards the interests of its key stakeholders, reputation, brand and value creating activities. (Source: British Standards Institute PAS56)

• Disaster Recovery– Total loss of a computing environment from supporting the

business. Recovery of the computing environment from an error or major site failure. Subset of Business Continuity.

• High Availability– A rapid process to move a business transaction from a failed

component to a functioning component with minimal impact to the organisation and environment. Subset of Disaster Recovery.


Disaster RecoveryThings to Consider

• What is most important to any organisation?1. People

2. Data and systems

• Protecting data and systems is difficult– Data is growing 50-80% per year (source: Gartner)– IT infrastructure is complex

ServerApplication DatabaseWeb Server

Windows Environment

Storage


Disaster RecoveryHow Prepared Are Some Organisations?

• 38% of organisations in EMEA do not know how long it would take to recover from a fire disaster

– Average recovery time of organisations that do know is 3.23 days

– Only 3% said they could carry on with business as usual if a disaster happened

• Top 5 consequences of disasters:1. Decreased employee productivity (62%)

2. Data loss (43%)

3. Reduction in profits (40%)

4. Damage to customer relationships (38%)

5. Reduction in revenue (27%)

Source: VERITAS Disaster Recovery Research, Sept. 2004


Indirect Costs

Stock Price

ReputationMarket Share

Brand Equity

CustomerSatisfaction

DirectCosts

Lost Revenue

Lost Productivity

Revenue is the Focus of DisastersRevenue is the Focus of Disasters…but more than revenue is a risk…but more than revenue is a risk

Criminal Liability


LogicalOutages

ComponentOutages

SiteOutages

What Can Happen?Threats to Availability of Data and Systems

Software bug

Virus

Data corruption

Accidental delete

Dropped table

D.o.S. Attack

CPU fault

Disk failure

Array failure

Host Bus Adapter

Network Card

Software

Fire

Power Outage

Terrorism/War

Flooding

Storms

Hurricane


What Can Happen?Example: Blackouts (Power Outages)

Rome

New York

London


What Can Happen?Example: Data Corruption, Lost Data, Lost Productivity

• Lost productivity due to viruses in 2003 = $55 Billion

Source: Trend Micro, 3/28/2004


Are You Protected?Ask Yourself These Questions

• Have you ever lost data?– Gartner estimates that 40% of businesses that lose ALL their

data go out of business within 5 years.**

• How much would 1 hour of downtime cost you?– Only 26% of all organisations have calculated the cost of

downtime.*

• Do you test your disaster recovery plan yearly?– New studies say that up to 66% don’t.*

* Source: VERITAS Disaster Recovery Research, Sept. 2004

** Source: Gartner, Sept. 2001


Disaster Recovery Technologies

An explanation of core disaster recovery concepts and technologies.


Determining Your Recovery Needs

• Amount of data loss acceptable

• The point to which data must be restored

RECOVERY POINT OBJECTIVE

• Amount of time it takes to come back online

• The time by which data must be restored

RECOVERY TIME OBJECTIVE

Days MinsHrsWks Secs

Recovery PointRecovery Point

Mins DaysHrsSecs Wks

Recovery TimeRecovery Time


Determining Your Recovery Needs

Days MinsHrsWks Secs Mins DaysHrsSecs Wks

Recovery PointRecovery Point Recovery TimeRecovery Time

Tape Restore

ClusteringSnapshots

Replication

Tape Backup

Periodic Replication

Snapshots

HA Zone


Part 2Backup as the Cornerstone of a Solid

Disaster Recovery Strategy


• Only backup provides:– Cost-effective portability of data– Protection against complete data loss– Protection against viruses and data corruption– Managed multiple point-in-time copies of data– Integrated archival management– Integrated desktop/laptop protection

• Backup does not provide– Instant access to data (short RTO)– Minimum data loss (short RPO)

Why Backup Still MattersA Look at Key Issues


Laptop & Desktop DataWhat Are Companies Doing Today?

Network share is the most popular and least effective.

WHERE DO YOU FALL?

Network Share55%

Users Copy Locally7%

PC Backup Software7%

Synch Products4%

Software Solution6%

Server Backup6%

No Solution15%


Extending Data Protection

• IT Managers don’t have to worry about unprotected data– Protection occurs continuously, online to network storage or offline to the local

hard drive– Tailored to meet the special needs of laptop users

• Users have full access to all of their data– Synchronizes data between desktops and laptops, data resides where the user

needs it, designed for executives

• Integrates into existing IT infrastructure and policies, lowering TCO– Automates existing policy of having users copy data to existing network storage– Flexible, lightweight design with no large database or application to manage

• Limits IT Interaction with users, improving ROI– Users can restore their own files from network storage or local disk without

intervention

• Helps ensure regulatory and audit compliance


Summary


The Backup Advantage

• Backup is the cornerstone of any disaster recovery plan– Last line of defense

• For disaster recovery planning, the backup solution must provide:– Technologies that enable faster recovery and reduce

costs– System level protection, not just data– Automation that works when disaster strikes– Protection for servers and laptops/desktops


The VERITAS Advantage in Backup

• VERITAS is #1 in the backup and recovery market

• Backup Exec provides the foundation required for a complete disaster recovery plan

• Backup Exec integration with other VERITAS solutions means flexibility and also customization based on availability needs


Part 3Disaster Recovery Preparedness Exercise


Disaster Recovery Exercise

• Scoring:– Each YES gives 1 point

• Tips:– Be honest– There are no right or wrong answers– It’s okay to ask for help– If you don’t know the answer, then just guess


Question 1

Do you have a disaster recovery plan?


Question 2

Is your disaster recovery plan part of a larger business continuity plan?


Question 3

Does Sr. Management know about the disaster recovery plan?


Question 4

Do you use:

• Backup

• Replication

• Clustering

Each YES is 1 point


Question 5

Have you measured how much 1 day of downtime would cost you?


Question 6

Can you accurately say how quickly you can recover from a disaster?


Question 7

Do you test your disaster recovery plan weekly or monthly, or even quarterly?

(Yearly is not good enough!)


Question 8

Do you know your Recovery Point Objective for all customer-facing systems?

(Call Centre, Web Apps, etc.)


Question 9

Do you know your Recovery Point Objective for all partner-facing systems?

(Supply Chain, B-to-B Apps, etc.)


Question 10

Do you know your Recovery Point Objective for all internal-facing systems?

(Order Entry, Purchasing, Email, etc.)


Question 11

Do you store your tapes (data) offsite?


Question 12

Do you protect laptops?


Question 13

Do you protect desktops?


Results

• 15-13: A comprehensive DR plan that can withstand any disaster is in place.

• 12-10: A solid DR plan that can withstand most disasters is in place.

• 9-7: A basic DR plan is in place, but there are still many gaps.

• 6-4: If a disaster was to occur systems and data would be at serious risk.

• 3-1: You urgently need a DR plan. Start today!


THANK YOU!

Documents

VERITAS Confidential Copyright © 2005 VERITAS Software Corporation. All rights reserved. VERITAS, the VERITAS Logo and all other VERITAS product names