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VERITAS CommandCentral Resource Management
Pablo HorensteinRegional Technical ManagerMediterraneanSymantec Corporation
2Symantec Confidential
CommandCentral Definition
VERITAS CommandCentral is a family of products enabling IT organizations to provide shared infrastructure services
CommandCentral Family:CommandCentral ServiceCommandCentral StorageCommandCentral Availability
3Symantec Confidential
VERITAS Product Portfolio
Availability Performance Automation
Volume ReplicatorVolume Manager
File systemNetBackup
BackupExec
Cluster Server
Cluster Server
CommandCentralService
CommandCentralMicroMeasure
OpForce
i3
i3
i3Database Editions
CommandCentral Storage
Storage CentralVolume Manager
VERITAS CommandCentral
File Systems
Databases
Applications
4Symantec Confidential
Heterogeneous Hardware Infrastructure
Storage Foundations
3rd-Party Storage Mgt.
NetBackup /BackupExec
3rd-Party Backup
CommandCentral Service
CommandCentralStorage
I3
3rd-Party Monitoring
Cluster Server
3rd-Party Clustering
CommandCentralServer(future)
CommandCentral
Availability
CommandCentral
Performance(future)
CommandCentral Family
OpForce
3rd-Party Provisioning
CommandCentral Service
Service Level DefinitionService Delivery Workflow
Service Cost AnalysisService Reporting
CommandCentral Storage
Centralized Storage Ops.Policy-Based ManagementPerf. and Capacity Mgmt.End-to-End Provisioning
CommandCentral Availability
Centralized Cluster Ops.Policy-Based ManagementAvailability Management
Diagnosis & Troubleshooting
5Symantec Confidential
Consumer Provider Management
Application InterfacesNetBackup & BackupExec, Tivoli
Storage Manager, Legato Networker, Databases, eMail, File Systems,
Directories…
UnifiedAgent-less andAgent-based
Interfaces
Consolidated Mgmt. Server(Windows or
Solaris)
Highly-Available via VCS
Java Architecture(built-in JRE)
Unified Database(Embedded
Sybase)
Secure Web-Access (SSL)
Storage InterfacesArrays, switches, HBAs, hosts, volume managers, files, users
Unified Data Warehouse
Unified Security Model (Single Sign-On, Access Control, User Groups and Roles)
Personalized Service Portal (Apache Tomcat)
Unified Management
License-able Modules
CommandCentral Architecture
Cluster InterfacesVERITAS Cluster
Server, MS Cluster
6Symantec Confidential
Centralized Management• Visibility: Discover SAN, NAS,
DAS; report/trend/forecast; monitor/alert on problems
• File Details: Duplicate, Stale, Orphaned, MP3, JPEG?
• Delivery: Storage Services: Provisioning, Workflow/automation
• Accountability: Storage service levels, usage and chargeback
What Do I Have?
7Symantec Confidential
How Is IT Running?
Visibility• View storage usage,
backup/restore jobs across enterprise
• Track disk, media and tape drive usage and availability
• Identify consistent problems
• Plan for new purchases
8Symantec Confidential
Where Did My Money Go?
Accountability• How much spent & how using?
• Track array capacity and allocation
• Reporting both logical (Volume Manager) and physical (array based) storage allocation and consumption
9Symantec Confidential
Approval, Provisioning, Automation
Should IT Be Automated?Service Definition Service Delivery
• Self-service request portal for storage/backup/restore/cluster services
• Automatically add/remove clients from VERITAS NetBackup and provision storage to hosts
• Customizable workflow approvals and notifications
• Track status of requests
• Optimize workflows over time
10Symantec Confidential
QA Manager“I need a GOLD
infrastructure service”
Approval, Provisioning, AutomationSys Admin.
Provision server from
free pool
VERITASOpForce
Storage Admin.
Create LUNsMask/bind/zone
VERITAS CommandCentral
Storage
SysAdmin.Create new
volume group and file system
QA Manager• Request complete within delivery SLA
• Costs billed back to QA department
• Utilization and uptime within SLA
VERITASStorage
Foundations
Service AutomationCreate, ofer, and deliver services
Definition & RequestFinance
Mgr.“We have the
budget”
Data Center Mgr.
“We have the hardware”
11Symantec Confidential
Service Delivery Portal
Finance App Admin.
HR App Admin.
StorageAdmin.
BackupAdmin.
CIO FinancialAnalyst
LOBManager
Cost Allocation
Business-LevelReporting
(Views)
Service Delivery Workflow
Backup
Storage
Backup
Storage
“Providers” “Consumers”
ServerAdmin.
App.Admin
Transforming IT to a Service Center
Service Definition and Tiering
StorageMgmt.
$12
$7
$2
DataProtection
$100
$50
$10
…
DataProtection
$100$50$10
StorageMgmt
$12$7$2
…
Service-Level Mgmt
12Symantec Confidential
• Improve Service Levels– Standardize offerings– Appropriate service level for app– Set achievable service targets
CommandCentral Benefits
• Reduce Operating Expenditures– Centralize operations– Increase admin efficiency– Standardize on best practices– Automate processes over time
• Reduce Capital Expenditures– Pool infrastructure – Improve utilization– Increase purchasing leverage
13Symantec Confidential
Thank You