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IISSSSPP

VVeerrssiioonn 11

UUsseerr GGuuiiddee

2012 Jeraisy Computers and Communication Services All rights reserved.

IISSSSPP

VVeerrssiioonn 11

UUsseerr GGuuiiddee

ISSP Version 1 User Guide 1.0

Document Classification: Confidential

Date of Issue: February 27, 2012

Information in this guide is subject to change without notice. No part of this guide

may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Jeraisy

Computers and Communication services

All rights reserved

i

Contents in Brief

Contents in Brief ....................................................................................... i Contents ................................................................................................ iii Introduction ............................................................................................ 1

Chapter 1 .................................................................................................. 5 Saudi Agent ............................................................................................ 5

iii

Contents

Contents in Brief ....................................................................................... i Contents ................................................................................................ iii Introduction ............................................................................................ 1

About this Guide ................................................................................... 1 International Social Security Program (ISSP) for Domestic

Labour ................................................................................................. 1 Jeraisy Computers & Communication Services .......................................... 3 Notations in this Guide .......................................................................... 4

Chapter 1 .................................................................................................. 5 Sri Lankan Agent ..................................................................................... 5

Logining in ISSP ................................................................................... 5 Change Password .................................................................................. 6 Visa Queue ........................................................................................... 7 Update Employee Information .............................................................. 12 Flight Detail ........................................................................................ 15 Logout ............................................................................................... 16

1

Introduction

About this Guide This user guide introduces you to the functionalities of International Social

Security Program (ISSP) in an easy-to-use format. It works by listing the step-by-

step procedure of executing the processes automated by the application, combined

with an extensive use of application screenshots, cross-references, and

supplementary notes. All this is meant to give you a good understanding of the application and to furnish you with comprehensive support in handling it.

International Social Security Program

(ISSP) for Domestic Labour Objective

Program objective is to provide tools and process to protect rights of domestic labor in the Kingdom of Saudi Arabia by following means:

Insurance

Legal Aid

Meet & Assistance at airports

Ground Services

Provide up-to-date information of visa processed & workers statuses in Kingdom

Introduction of Consortium

Jeraisy computer is partnered with following companies to provide social security to domestic labor.

• MedGulf (Insurance Provider - Leader of Consortium) • Sami Attar Establishment (Jeraisy Computer’s Main Contractor)

• IVS – Integrated Visual Solutions (Ground Service)

• Faisal Al-Jabra Legal Office (Legal Services)

Introduction

smartOCI™ Version 1 — User Guide

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• Attar Travel (Meet & Assist at Airport )

Scope of Work / Project Activities

Scope of work for Jeraisy Computer & Communication Services is to design

and develop online web based information system to support and monitor

program operations including following processes

- Registering Saudi Employer

- Adding Visa Request

- Send Visa to International Recruitment Agent

- Accept / Reject Visa

- Register Employee

- Add Employee Information

- Employee Flight Detail

- Employee Insurance Details

- Employers and Employee Cases

The system will be integrated with MedGulf system and Bank for electronic

payments. The system will be used by following users

- Saudi Recruitment Agents

- International Recruitment Agents

- Saudi Ministry of Labor

- Employee Country Embassies

- Project Consortium offices

Scope of work also covers following operations tasks

- Hosting of web based application

- Keeping backup of database

- User Training

- Changes / enhancement of web based application based on stakeholders request

Support of web based application.

Introduction


3

Jeraisy Computers & Communication

Services In less than two decades, JCCS has become the single largest provider of IT

solutions within the Kingdom of Saudi Arabia. Known for its technological expertise

and incomparable services, JCCS has become a name synonymous with providing

the most effective and cost sufficient computer and communications services

kingdom wide. To be a market leader in the field of technology requires more than

just keeping abreast of the rapid changes taking place. Preparing for the future is an

essential component of the strategy of any such organization. At JCCS, however, the integral ideology is not to prepare for the future, but to invent it.

The company's core philosophy of providing the very best in total business solutions

has not changed since Its inception in 1958. Under the close scrutiny of its founder

and visionary. Abdul Rahman Al jeraisy, Riyadh House was established to provide the

first total office solution for the Saudi market. This In itself was an innovative move

considering the minimal opportunities for expansion in such a limited market. Such

farsightedness culminated in JCCS becoming the first and largest Saudi company to

provide comprehensive computer and communications hardware, software,

maintenance and other related services. JCCS has since achieved phenomenal

growth and worldwide recognition. Taking the initiative and keeping one Step ahead

of its competitors has propelled JCCS into a league of its own. The fact that it is one

of the largest suppliers of IT and communication products and yet maintains a very

close and special relationship with its customers is the key to the company's unparalleled success.

Introduction


4

Notations in this Guide The following notations are used in this guide:

Application name is written in Verdana, bold, black, 10 point.

Company name, software component name, hardware component name, window

or dialog name, window or dialog component name, all are written in Verdana,

bold, black, 10 point.

Keyboard shortcut name is written in Arial, bold, white, 10 point, boxed.

Data to be typed or selected is written in Arial, Italic, black, 10 point.

Business term is written in Verdana, italic, black, 10 point.

Code is written in Courier New, black, 10 point.

5

C H A P T E R 1

Sri Lankan Agent

Logining in ISSP Before using the ISSP application, you need to register yourself as a user of the ISSP application.

On accessing the ISSP application with the given URL, the Main window appears, as shown below

1. To login as an ISSP user, enter User Name and Password and click the SignIn button.

2. Press Reset button to clear the entered information

On success, the following page is displayed

Introduction


6

Change Password Select Change Password menu item from Setup menu. The following page

is displayed

Introduction


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1. Enter your User Code

2. Enter your Old Password

3. Enter your New Password

4. Enter Confirm New Password

5. Press Update Password button to save changes

6. Press Reset button to reset all field values

Visa Queue To view visa queue, select Visa Queue menu item from Transaction menu. The

following window is oppened.

Introduction


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This screen shows a list of all those visas which are sent by some saudi agent

to logged In Sri Lankan agent.

1. Each list record corresponds to a visa.

2. User can accept or reject a visa.

In case of reject, user press Reject button. The following window is oppened

Introduction


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1. User enters rejection comments

2. User press Reject button

3. On rejection, visa is sent back to the relevant saudi agent

In cace of accept, the following window is oppened

Introduction


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Introduction


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This page is intensionally divided into multiple sections. Each section has its own

Update and Reset buttons.

Note that, In this screen some information is read only. All fields marked with an

asterisk (*) are mandatory fields and information is required to be entered in these

fields before you can proceed.

1. Browse for employee’s picture upload

2. Enter employee’s First Name

3. Enter employee’s Last Name

4. Enter employee’s Grand Father Name

5. Enter employee’s ISSP No.

6. Select employee’s Education

7. Select employee’s Religion

8. Select employee’s Date of birth

9. Select employee’s Place of birth

10. Enter employee’s Area Code

11. Enter employee’s Area

12. Enter employee’s Area Name

13. Select employee’s District

14. Enter employee’s Phone No.

15. Enter employee’s Province

16. Enter employee’s Mother Name

17. Enter employee’s Parent Address

18. Enter employee’s Parent City

19. Enter employee’s Parent Phone.

20. Enter employee’s Phone No.

21. Enter employee’s Medical Certificate ID

22. Enter employee’s Medical Certificate Date

23. Enter employee’s Medical Result

24. Enter employee’s Comments for medical result

25. Enter employee’s Passport No.

Introduction


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26. Enter employee’s Passport Issue Date

27. Upload employee Passport scan Image

28. Enter employee’s Passport Expiry Date

29. Enter employee’s Training Certificate ID

30. Enter employee’s Training Date

31. Enter employee’s Trianing Result

32. Enter Comments on employee’s Trining Result

33. Select Visa Stampted status

34. Enter employee’s Visa Issue Date

35. Enter employee’s Visa Expiry Date

36. Press Save/Update button to save information

Update Employee Information To update employee information, select Employee List menu item from Transactions menu. The following screen is displayed

Introduction


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This screen shows list of all accepted employees. Each record of list represents an employee.

1. Enter Saudi Agent or/and Visa Type or/and Gender or/and Visa No.

or/and Employee Id or/and Update Status and press Search button to

filter the list. Before pressing the search button, user must have to enable the search by selecting Enable from Search Status

2. Press Reset button to reset the search

3. and shows the update status of respective information

If user wants to update an employee record, than user selects a record from list, by checking on Update button. On clicking Update button, following screen is oppened

Introduction


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Introduction


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All fields marked with an asterisk (*) are mandatory fields and information is required to be entered in these fields before you can proceed.

1. Update/Enter the required information

4. Press Update button to save the changes of corresponding section

5. Press Reset button to reset the information of corresponding section

Flight Detail To update flight detail of an employee, select Update Flight Details menu item from Transactions menu. Following screen is displayed

All fields marked with an asterisk (*) are mandatory fields and information is required to be entered in these fields before you can proceed.

1. Enter ISSP No. of an employee and press Search button

Introduction


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2. If visa information of an employee is updated, than on clicking the Search

button, Passenger Name, Passport Number and PNR Number will be loaded

3. Enter Flight rout

4. Select Source city

5. Enter Flight Number

6. Select Flight Date

7. Enter Flight Time

8. Enter Final Destination

9. Enter Flight Number

10. Select Flight Date

11. Enter Flight Time

12. Press Save button to save the information

13. Press Reset button to reset the information

Logout To logot from system, Select Logout menu item from Logout menu

Introduction


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