© 2010 VMware Inc. All rights reserved

Confidential

vC Ops Manager v5.0Jim Davidge – Solution Architect

Joel Stephens – Solution Architect

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Enterprise Plus Edition

Virtual, cloud and heterogeneous environments

Enterprise Edition

Virtual and cloud infrastructure

Enterprise

Everything you need to ensure

optimal performance, efficiency and

compliance in the infrastructure and inside the guest.

Ensure service levels, enforce configuration

compliance and optimize for

efficiency and cost.

vCenter Operations Management Suite

Automated Operations Management

Standard Edition

Maximize the performance, workload and

health of vSphere.

Advanced Edition

Larger vSphere

environments

Smaller vSphere

environments

Small and Mid-size Business

Ensure best performance,

highest resource efficiency and plan for future capacity

needs.

VC Ops Mgr 5.0 – Std. VC Ops Mgr 5.0(incl. CapIQ)

VC Infra Navigator **

VC Configuration Mgr

Chargeback Mgr

VC Ops Mgr 5.0(incl. CapIQ)

VC Ops Mgr 5.0 (incl. CapIQ)

VC Infra Navigator **

VCM for vSphere **

Chargeback Mgr

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What’s New in vC Ops Mgr 5.0

New Name – VMware vCenter Operations Manager• Key part of the VMware vCenter Operations Management Suite

CapacityIQ Merged with vC Ops• CIQ gets VCOPs features

*New* Dashboard• New Badges (11 – Up from 3)

• Improved Details Page

Greater Emphasis on the Datastore (First Class Object)• Performance Management and Capacity Management

New Integrations• VCM vC Ops

• vC Ops Chargeback

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vC Ops Mgr 5.0 – vApp Architecture

OpenVPN

Postgres DB

vSphereWebApp

CustomWebApp

AdminWebApp

vCenter Operations Manager vApp

UI VM

Rolled up capacity data

Capacity Analytics

FSDBPostgres DB

Collector

ActiveMQ

Performance Analytics

Analytics VM

Metric Data

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vSphere

vC Ops Mgr 5.0 – High Level Architecture

OpenVPN

Postgres DB

vSphere

WebApp

Custom

WebApp

Admin

WebApp

vCenter Operations Manager vApp

UI VM

Rolled up capacity data

Capacity Analytics

FSDBPostgres DB

Collector

ActiveMQ

Performance Analytics

Analytics VM

Metric Data

vSphere

VMware Cloud / vCenter

vSphere

vC Ops Mgr vSphere UI

vCenter Configuration

Manager

3rd Party Data Sources

vCenter Communications

over SSL

vC Ops Mgr Custom UI

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vC Ops Mgr 5.0 – UIs

Accessing vC Ops Mgr – Three (3) UIs *NEW* – vC Ops vSphere UI

• Available in all Editions

• Summary and Deep Dive view into vSphere

• Used by the VI Admin and Infrastructure Teams

• https://<UI VM IP> or https://<UI VM IP> /vcops-vsphere

vC Ops Custom UI• Available at the Enterprise Suite

• What you would know as the vC Ops Enterprise 1.x UI

• Used by Operations

• Provides a view into the ENTIRE enterprise

• https://<UI VM IP>/vcops-enterprise

vApp Admin UI• https://<UI VM IP>/admin

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What’s New in vC Ops Mgr 5.0

Brand New UI Navigation• Tons of new features and functions Tabs and Sub-Tabs for

Simpler Navigation

Left Pane Navigation Window matches vCenter Topology Tree

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Dashboards & Badges

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Vc Ops vSphere UI – Unified Dashboard

Launching Pad• Click to Drill down

Focused on problems• Click to drill into details!

• Almost everything is clickable

Main Themes• Health

• Risk

• Efficiency

New Concepts• Faults

• Weekly Stress Profile

• Reclaimable Waste

• Density

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vC Ops vSphere UI – Two Different Users

• Immediate problems

• What is happening right now?

• What do I need to pay attention to?

Operations Short and Long Term Capacity

• Forward Looking

• Are there areas that I should be concerned about from a capacity perspective?

• Have I deployed my VI in the most efficient manner?

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vC Ops Default UI – Major and Minor Badges

• High level Understanding

• Calculated from scores of Minor Badges

Major x 3

Minor x 8• Specifics

• Guidance

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Operations: Major Badge – Health

“How is this object doing right now?" • Identifies current problems in the system

• Issues that need to be resolved immediately to avoid problems

High Health is good (100-0) Heatmap

• Provides quick view of many objects at once

• Shows Health of all parent and child objects

• Go back in time (6 hours) and see the “weather” of the Virt Infrastructure

Health Score is calculated from its Minor Badges• Workload

• Anomalies

• Faults

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Operations: Health Minor Badge – Workload

Measures how hard an object is working?

High Workload is bad (0-100 or more!)• Percentage of Demand divided by

effective capacity

• As workload approaches (and exceeds) 100% Performance Problems! Starving object for resources!

Focused attention• CPU

• Memory

• Disk I/O

• Network I/O

95

Improved Network and Disk I/O calculations

Eliminates idle networks and storage from showing High Workload

Limit the erroneous 100% Workload scores

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Operations: Health Minor Badge – Anomalies

Measures how normal is this object behaving?• Is what the vC Ops 1.x Health score was,

but now inversed

Derived from the number of metrics that are outside of their “Normal” trended ranges• Learns dynamic ranges of “Normal” for

each metric

• Identifies metric abnormalities

Low Anomalies is good (0-100)• Zero meaning the object is performing

exactly the way vC Ops expects it to for that time of the day, that day of the week

• A high number of anomalies are usually an indication of a problem

Anomalies Chart• Current number of Abnormal

Metrics

• Problem/Noise Threshold Crossing problem threshold will

increase the Anomalies Score

Does not generate an alert in this vSphere UI

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Operations: Health Minor Badge – Faults

Measures the degree of faults or problems the object is experiencing • Pulled from active vCenter events

VMware specific knowledge of which vCenter Events affect Availability and Performance (examples):• Loss of redundancy in NICs or HBAs

• Memory checksum errors

• HA failover problems

Low Faults is good (0-100)• Each fault has a default score (e.g. 25,

50, 75, 100)• Highest individual Fault Score drives the

Fault object Score

Best Practices: • Do not change the Faults

Threshold

• Use Alerts View to manage Faults

Faults shown in Widget

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Capacity Planning: Major Badge – Risk

Are there future risks to my systems and VI?

Identifies potential problems that could eventually hurt the performance

Low Risk is good (0-100) Risk Score is calculated from its

Minor Badges• Time Remaining

• Capacity Remaining

• Stress

Risk Chart• Shows Risk score over the last 7 days

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Capacity Planning: Risk Minor Badge – Time Remaining

Measures time remaining before each resource type reaches its capacity• CPU

• Memory

• Disk

• Network I/O

Early warning of upcoming provisioning needs• Avoid future performance issues

High Time Remaining is good (100-0)

Graph shows resource utilization trends

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Capacity Planning: Risk Minor Badge – Capacity Remaining

Measures how many more VMs can be placed on the object

Percentage of Total VM “Slots” Remaining• Based on the average size of the

VM on the object (e.g. VM profile)

• Each object has its OWN VM profile size: Host, Cluster, Datacenter, Etc.

High Capacity Remaining is good (100-0)• Zero mean no room left for more

VMs

333 More VMs correlates to 77% Capacity Remaining for this object

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Capacity Planning: Risk Minor Badge – Stress

Stress measures long-term or chronic workload• Workload shows an instantaneous

value

• Stress looks over a longer period of time

Quickly find and resolve• Undersized objects

• Population contention

Low Stress is good (0-100) Stress score encompasses a six

(6) week period• Workloads > 70% = “Stressed”

• Threshold Configurable

Chart shows weeks break down of Stress for each day/hour averaged over the last six (6) Weeks

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Capacity Planning: Major Badge – Efficiency Are there optimization opportunities

in my systems? How to run a leaner datacenter Save $$$ by better utilizing

resources High Efficiency is good (100-0) Efficiency Score calculated from

Minor Badges • Reclaimable Waste

• Density

Graph Depicts VMs by Percent• Optimal – Optimally Provisioned VMs

• Waste – Over Provisioned VMs

• Stress – Under Provisioned VMs• Not used in Efficiency Calculation (see Risk)

Three Resources Considered• CPU• Memory• Disk Space

Note: VMs can appear in Stress and Waste

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Capacity Planning: Efficiency Minor Badge – Reclaimable Waste

Measures the over-provisioning for an object

It identifies the amount of reclaimable resources• CPU

• Memory

• Disk

Low Reclaimable Waste is good (0-100)

Reclaimable Waste = Reclaimable Capacity / Deployed Capacity• Score depicts the MAX of the CPU,

Memory and Disk calculation

• Disk calculation can also include old snapshots and templates

Graph shows breakdown of the Waste section of the Efficiency Badge pie chart • % Idle VMs (based on configured

settings)

• % Powered Off VMs

• % Oversized VMs

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Capacity Planning: Efficiency Minor Badge – Density

Contrasts Actual vs. Ideal Density Identify Optimal Resource

Deployment Before Contention Occurs

Greater Consolidation $$$ High Density is good (100-0) Measures consolidation ratios:

• VMs/Host Ratios

• vCPU/Physical CPU Ratios

• vMem/Physical Memory Ratios

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Dashboard Focus for VM and Datastore

Dashboard is focus driven VM:

• Health widget no longer has a heatmap as a VM has no children objects

Datastore:• Focused on disk metrics only

• Stress & Density are not shown

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Operations Tab

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Operations: Environment

Operations Badges

Relationship to the

Datastore

Left Pane Navigation

Drives Focus(e.g. Datastore)

New World Object

Multi vCenter Support

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Operations: Scoreboard

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Operations: Details Health Badge Focus

Overview of the 3 Minor Health

Badges

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Operations: Details Workload Badge Focus : VM Example

Reserved, Limits and Entitlement Highlighted

on Graphs

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Operations: Details Workload Badge Focus : Datastore Example

Space Available

Throughput

IOPS

Latency

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Operations: Details Anomalies Badge Focus

Subset of the Anomalies for an

object

Help with any troubleshooting

efforts

Visualize magnitude and

impact

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Operations: Details Fault Badge Focus

Details of vCenter Faults

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Operations: Events Updates to the 1.0 Events View

Choose Badge For which objects should I

show Alerts and Events?Overlay Badge Alerts

Overlay ChangeEvents

Health ScoreLine

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Operations: All Metrics New Metrics Available

Badge Metrics

Capacity Planning Metrics

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Planning Tab

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Planning: Environment

Planning Badges

Relationship to the

Datastore

Left Pane Navigation

Drives Focus(e.g. Datastore)

New World Object

Multi vCenter Support

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Planning: Scoreboard Identical to the 1.0 Scoreboard View

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Planning: Summary

“Classic CapIQ” Dashboard rolled up under Summary tab• Summary view context

sensitive to object selected

Network I/O trending and forecasting• Usable Capacity supports

Network I/O

What-if Modeling allows CPU & Memory Reservations and Limits configuration

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Planning: Views

Reports Organized by “Badge”• 5 different categories – one

for each minor badge under Risk and Efficiency

New List Reports• VM List

• Datastores List

• Datastores Waste List

Views associated with Datastores

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Planning: Events

Identical to Operations: Events Tab

Choose Badge

For which objects should I show Alerts and Events?

Overlay Badge Alerts

Overlay ChangeEvents

Risk ScoreLine

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Alerts Tab

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Smart Alerts – Overview New Alerting Functionality Smarts Alerts Available in EACH vC Ops Suite edition Different Types of Smart Alerts

• Custom UI Alerts• Can show vSphere UI Badge Alerts• Alerts driven by

• Problem/Noise Threshold Anomaly Breaches

• KPI Threshold Breaches

• Very useful for groups of objects (e.g. Application Monitoring)

• vSphere UI Badge Alerts• Threshold Based• Driven by Badge Color Change Thresholds

• Only Alert on Minor Badges

• Workload YES – Health NO

• Good for Alerts on single objects (e.g. VM)

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Smart Alerts Details

Double click on an alert to see the details Details view differs based on the alert type (e.g. Workload vs.

Anomalies)

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Analysis Tab

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Analysis – Heatmaps

Heatmaps like in vC Ops Std 1.0 We now have the Capacity badges and metrics available in the

heatmaps Examples:

• Which Clusters are Healthy and have available Capacity?

• Which hosts have a Low Workload and a low Density?

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Reports Tab

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Reports

CapIQ Reports merged into Reports Tab

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vCM vC Ops Integration

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vCM vC Ops : Change Events Correlated with Performance

Overview Integration between vCM and vC

Ops Mgr for change events Overlay Guest OS configuration

changes from vCM in vC Ops performance trend graphs

Launch in context into vCM to see full details of changes and potentially remediate them

Benefits Enable Operations to quickly understand and resolve performance issues arising from

configuration changes (reduce MTTR) Drive efficient & effective troubleshooting by correlating Guest OS configuration changes

w/ VM performance degradations

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