VA’s Veterans Employment InitiativeVA for Vets Program Briefing

Model for Federal Veteran Employment

High TouchHigh Tech

RetainRecruit Reintegrate

Veterans Career Center• Skills Translator • Resume Builder• Job Search• Skills Assessment

Organizational Support• VESO• VECS• VA for Vets

Results• Increased % of Veterans Employed• Increased Retention Rate

Service Support• Coaching • Training• Retention• Communications

Veteran Employment Executive Order

VA Major Initiatives

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Phone, virtual world

Coming in 2012• Mobile site expansion• Additional training and

retention programs

Video, Tools, Collateral, Webinars & Links to USAJOBS, TMS, MyCareer@VA

Web Portal

Social Media

Career Coaches

Deployment &Reintegration Coaches

Mobile Site

Job MatchingOUTREACH

JOB MATCH & HIRERETAIN & REINTEGRATE

Training VirtualCollaboration

Retention Programs

Coming in 2012• Veterans in Place (VIP)

Onboarding Program• Veterans as Mentors

(VAM) Program

Leveraging a High Touch & High Tech Solution to Connect with Veterans

• Dedicated point of contact to facilitate a smooth transition during the deployment and reintegration processes

• Educate service members and supervisors about deployment and reintegration tools

• Provide transition assistance and collaborative coaching to the work unit

• Provide job search coaching to Veterans seeking employment at VA

• Offer resume building and career guidance to Veterans

• Educate Veterans on the Career Center tools

• Single contact for all customer technical assistance

• Multiple points of access – phone, email, and instant messaging

High Touch Coaching

CareerCoaches

Help DeskTechnical Support

ReintegrationCoaches

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► Avatar based software that provides the opportunity to stay connected

► Developed using Business Process Management Technology

► Military Skills Translator► Resume Builder► Self-Assessments► Job Matches ► Integration with USAJOBS

VA for Vets High Tech Services

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► Audience segmented website to provide the right tools at the right time

Virtual Collaboration

Tool

Case Management

CareerCenter

Website

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SOLUTION DEMONSTRATION

Contact

Mary M. SantiagoDirector, Veteran Employment Services OfficeMary.Santiago2@va.gov(202) 461-7759

Dennis O. MayDeputy Director (Acting)Dennis.May@va.gov(202) 461-5063

John BrownChief, Veteran Reintegration and Retention John.brown@va.gov(202) 461-6997

Shannon CarrollChief, HR Staffing ServicesShannon.Carroll@va.gov(202) 461-7961

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