Valve Aware from GE Predictivity v3.4 Installation Guide · PDF fileValve Aware from GE Predictivity v3.4 Installation Guide Installation Guide for Valve Aware v3.4

GE Oil & Gas

Valve Aware from GEPredictivity™Installation and Configuration Guide

v3.4

Publication Number DEE-602e

Contents

1 Introduction 1

Intended Audience 1About this Guide 2Related Documentation 2Documentation Feedback 3Internet Links 3Customer Support 4

2 Getting Started 5

Prerequisites 5System Requirements 5MinimumHardware Requirements 6Browser Requirements 7AMS Integration Tools Licensing Requirements 7

3 Installing Valve Aware 9

Installing Valve Aware 10Registering Valve Aware 18Upgrading Valve Aware 22Running a Health Check for Valve Aware 26Starting Valve Aware: 26

Post-installation Steps 27Additional Security 32Resolving Installation Problems 35Uninstalling Valve Aware 36

4 Configuration 38

IIS AppPool Identities Synchronization 39

5 Troubleshooting 42

Unable to Save a Report PDF Using Google Chrome 43Unable to View IE8 Developer Tools 45IE Running Slowly Script Fix 46Troubleshooting the Valve Aware Installation 47Log File Settings 47

6 Appendix 49

Enabling IISWeb Services 49Enabling IISWeb Services on 2008 Server 50Enabling IISWeb Services onWindows 2003 server: 51

Creating a New Default Web Site for IIS 51Creating a Default Web Site for IIS 7 51Opening IISManager (IIS 7) 52Creating a Default Web Site for IIS 6 53

Verifying IIS Configuration 54Verifying security authentication for services 54Confirming that the default app pool is running 55Confirming that the default app pool identity user is part of IIS_WPG group 55

Enabling Microsoft MessageQueuing 57Enabling MessageQueuing 4.0 onWindows Server 2008 or Windows Server 2008 R2 57Enabling MessageQueuing 3.0 onWindows Server 2003 57

OPC Core Components 59Working with National Instruments Components 59Working with PI Historian 59Configuring Browser and Document Modes for IE8 61Browser and Document Modes 61Compatibility Mode 61

Google Chrome Settings 63PKS OPC Configuration 63Exposing HART device parameters to a PKS OPC server 63Add HART CMD3 parameters to the PKSOPC server 64List of HART commands and tags accessed by Valve Aware on Honeywell PKS server 65

Valve Aware from GE Predictivity v3.4

1 Introduction

This document describes how to install and configure the Valve Aware fromGE

Predictivity™ application. Valve Aware is a Web-based application that monitors the

current health of valves and helps predict future valve condition.

Valve Aware v3.4 features a modern, intuitive user interface that allows users to:

l Access and view vital valve information, such as current valve condition, key

performance indicators (KPIs), and testing data.

l Configure global and individual valve specifications and error limits.

l View test history and run real-time tests on valves.

l Perform diagnostic, administrative, and analytical tasks.

l Schedule diagnostic tests for specified valves.

l Generate reports.

Intended Audience

This document is intended for system administrators, field engineers, instrumentation

engineers, and other users who need to perform Valve Aware installation and

configuration tasks. Users who install Valve Awaremust be familiar with Microsoft

Windows Server 2003, Microsoft Windows Server 2008, or Microsoft Windows 7

operating system administration.

1 Introduction 1

About this Guide

The Valve Aware Installation and Configuration Guide provides comprehensive

instructions for Valve Aware administrators who need to install and configure the

application.

NOTE: Images and screen shots shown in these documentsmay differ from yourown setup.

The topics covered are as follows:

l Installing Valve Aware

l Upgrading Valve Aware

l Running a Health Check

l Post-installation steps

l Additional Security

l Resolving installation issues

l Uninstalling Valve Aware

l IIS Credential Synchronization

l Troubleshooting

l Configuring web services and settings

Related Documentation

The following document contains information relevant to Valve Aware andmay be

referenced in this guide.

l Valve Aware fromGE Predictivity™User Guide

l Valve Aware fromGE Predictivity™ Online Help File


2 1 Introduction


Documentation Feedback

At GE, we strive to provide accurate and helpful documentation.

To provide comments or feedback regarding the documentation in this guide, send an

email messagewith the following information:

l The product's name and version number.

l The document's title for which you are providing feedback.

l The topic's title for which you are providing feedback, whether the documentation you

are commenting about is online help or a PDF.

l The page number (printed documentation only) where you wish to insert information

or make a comment.

l Your feedback for how to correct or improve the documentation.

Send your feedback to: [email protected].

Internet Links

Your organization must have internet access to use the customer support or web links. If

you receive an error, contact your system administrator.

l IIS CommService Verification (on themachine that Valve Aware is installed):

http://localhost/CommService/CommService.svc

l IIS AnalysisService Verification (on themachine that Valve Aware is installed):

http://localhost/AnalysisService/AnalysisService.svc

l Download the Access Driver: http://www.microsoft.com/en-

us/download/details.aspx?id=13255

l Fix 50403: http://support.microsoft.com/kb/175500

l Install Google Chrome Frame: http://techdows.com/2010/09/download-google-

chrome-frame-offline-installer-stable-version.html

1 Introduction 3

mailto:[email protected]?subject=Documentation Feedback



http://www.microsoft.com/en-us/download/details.aspx?id=13255


http://support.microsoft.com/kb/175500

http://techdows.com/2010/09/download-google-chrome-frame-offline-installer-stable-version.html


l For Windows 2008 SE, Windows 6.0-KB958854-v3-x86 is a prerequisite. Download the

hotfix:

http://hotfixv4.microsoft.com/Windows%20Vista/sp2/Fix251798/6000/free/366830_

intl_i386_zip.exe

Customer Support

For help, contact GE Customer Support via email or phone.

l Email: [email protected]

l Phone: (888) SVI LINE, (888) 784-5463, or (508) 427-8999

If you contact Customer Support by email, include the following information for faster

resolution:

Email the install.log files generated in the location in which the ValveAwareInstaller.msi

file is saved.


4 1 Introduction

http://hotfixv4.microsoft.com/Windows Vista/sp2/Fix251798/6000/free/366830_intl_i386_zip.exe

http://hotfixv4.microsoft.com/Windows Vista/sp2/Fix251798/6000/free/366830_intl_i386_zip.exe

mailto:[email protected]


2 Getting Started

This section lists the prerequisite steps associated with the Valve Aware installation

process.

NOTE: The privileges associated with a role can bemodified by the administrator atany time (as specified in Managing Roles).

Prerequisites

Make sure that all of the following requirements aremet before installing Valve Aware

v3.4.

System Requirements

Make sure the following programs are installed and enabled on your computer before

installing Valve Aware.

l Microsoft .Net framework 4.0

l Microsoft Internet Information Services (IIS) 6.0 on Microsoft Windows Server 2003

or

Microsoft Internet Information Services (IIS) 7.0 on Microsoft Windows Server 2008.

Refer to Enabling IISWeb Services in the Appendix for instructions about how to

enable IIS services.

l Microsoft MessageQueuing 3.0 on Microsoft Windows Server 2003

or

Microsoft MessageQueuing 4.0 on Microsoft Windows Server 2008.

Refer to Installing and Enabling Microsoft MessageQueuing in the Appendix for more

information.

2 Getting Started 5

l If you are using an Asset Management Solution (AMS) OLE for Process Control (OPC)

server, install theAMS client software on theWindows server in which Valve Aware is

being installed.

l If Valve Aware v3.4 is installed on the same server in which theAMS server software

is installed, you don't have to install theAMS client software.

l If you are using an AMS OPC server, make sure that you enableAMS Integration

Tools. Refer to the section AMS Integration Tools Licensing Requirements.

l If you are using the Yokogawa PRM, the PRM client must be installed for plug-in

applications (PIA) to run successfully.

l If you are using Yokogawa PRM 3.05 and above, the patch filelibPRMlogin.dll

located in the<installation folder>\utilitymust be copied to the<PRM>\Program

folder. Before copying, back up the original file, stop all PRM applications, plug-in

applications, andWeb applications. After copying, log on to the PRM client.

l If IIS is installed and the Default Web Site does not exist, you should create a new

Default Web Site, add the CommService and AnalysisService, and then set the

application pools. Refer to Creating a Default Web Site for IIS.

l If you are using PI Historian, the Asset Framework (AF) client and AFSDK Client

componentsmust be installed on the samemachinewhere Valve Aware is installed.

You must install and enable all of the above-referenced programs to avoid delays during

the installation process.

Minimum Hardware Requirements

The following hardware requirementswill help ensure that your systemwill perform at an

optimum level.

l Processor: Intel Core or later

l Speed: 2.70 GHz or faster


6 2 Getting Started


l Memory: 4 GB

l Disk space: 500 GB

Browser Requirements

Valve Aware supports the following browsers:

l Microsoft Internet Explorer (IE) 8 and higher

l Mozilla FireFox

l Google Chrome

If you are using Microsoft Internet Explorer 8, refer to Configuring Browser and Document

Modes in the Appendix for instructions about how to configure Internet Explorer 8 when

using Valve Aware.

If you are using Google Chrome, refer to Google Chrome Settings in the Appendix for

instructions about how to set up Chrome.

AMS Integration Tools Licensing Requirements

Integration Tools must be enabled on theAMS Device Manager. Integration Tools

allows the OPC client application to accessHART and Foundation Fieldbus device data

and interact with connected devices via theAMS Device Manager.

To enable Integration Tools:

1. Get a license from an Emerson sales contact.

2. Enter the new license file in theAMS license manager.

To verify that Integration Tools is enabled:

1. Launch AMS Device Manager.

2. Click theHelpmenu and select About AMS Device Manager. TheAbout AMS Device

Manager dialog box appears.

2 Getting Started 7

3. At the bottom of theAbout AMS Device Manager dialog box, scroll down the list of

enabled components and verify that Integration Tools Enabled appears in the list.

4. Click OK.


8 2 Getting Started


3 Installing Valve Aware

This section describes the Valve Aware installation and post-installation tasks. It also

includes troubleshooting instructions for specified installation issues.


Installing Valve Aware

1. Make sure that you haveAdministrator privileges for the server on which you are


2. Download the ValveAwareInstaller.msi file from a USB drive, CD-ROM drive, or the

Web, and save it to the desired location.

3. Perform the installation by using the Windows user interface or the command line.

NOTES:

l To install Valve Awarewith theWindows user interface, navigate to the

location at which you saved the ValveAwareinstaller.msi file, and double click

the file.

l To install Valve Aware from the command line, enter the following command

and press Enter.

Msiexec /i ValveAwareInstaller.msi /leavx

install.log

l Make sure that the .msi file is copied in the directory fromwhich you are

launching the command.

4. The Valve Aware Setup screen appears.


10 3 Installing Valve Aware


5. Click Next. The End-User License Agreement screen appears.

6. Select the I accept the terms in the License Agreement check box.


7. Click Next. TheDestination Folder screen appears.




8. At theDestination Folder screen, click Next to accept the default destination folder

(C:\GE Software\) in which Valve Awarewill be installed, or click Change... to

select a different folder. If you create a new folder, don't include any spaces in the

folder name.

9. After Valve Aware files are saved to the selected location, the Valve Aware Port

Status screen appears. TheWebservice and Database port numbers are listed on this

screen. Record these port numbers for future reference. You'll need the port numbers

later if you allow users to use Valve Aware remotely on computers other than the one

on which Valve Aware is installed.


NOTE: If you are upgrading Valve Aware, make sure the password you enter inthe Port Status screen is the same as you used for the original installation.

10. In the Valve Aware Port Status screen, click Next. TheReady to Install screen

appears.




11. In theReady to Install screen, click Install. The Installing Valve Aware 3.4 screen

appears, and the installer begins installing Valve Awarewhen UAC (User Account

Control) is disabled.

However, when UAC is enabled, theReady to Install screen displays the UAC icon on

the Install button, as shown in the following screen capture.


12. When UAC is enabled and you click Install, theUser Account Control dialogue box

appears.

13. In theUser Account Control dialogue box, click Yes. The Installing Valve Aware 3.4

screen appears, and the installer begins the installation process.




14. Once the installation is finished, theCompleted the Valve Aware 3.4 Setup Wizard

screen appears. Select theRegister Valve Aware now checkbox, and then click

Finish.


NOTE: If you do not select theRegister checkbox, you will need to access theValve Aware Registration from the Startmenu.

Run the Registration for Valve Aware next.

Registering Valve Aware

You can register Valve Aware one of two ways:

l From the Completed SetupWizard screen

l From the Start menu




1. If you have selected the Register Valve Aware now check box in theCompleted Setup

Wizard screen and click Finish, the Valve AwareRegistration screen displays.

or

From the Startmenu, click All Programs > GE Valve Aware and select Valve Aware

Registration. The Valve AwareRegistration screen displays.

NOTE: If you have UAC enabled, you may get the User Account Control dialog

asking if you want to allow the Valve Aware Registration program to make

changes to your computer. Click Yes to continuewith the Registration process.

2. For Step 1 Enter S/N, type the serial number in the text field, and click the Step 2

Enter Contact Information button.

3. In the Valve AwareContact Information screen, complete all fieldsmarked with an

asterisk (*), and then click Save.


4. Click the Step 3 Save/Mail Registration File button.

5. In theBrowse For Folder dialog, select the folder or location where you would like to

save the registration file (for example, the Desktop), and then click OK. The

Registration Information screen displays.

6. Note the Email Address and Subject linewhere you should send the saved

registration file to, and then click Close.

7. Once you have received the software key, type or copy/paste it in the Step 4 Enter

Software Key box.

8. Click the green check mark for Step 5 Activate Software Key. The Licensed Features

screen displays.

9. Verify the features listed, and note the Serial Number and Software Key provided.

10. To close thewindow, click the X in the top right corner of the screen.




Run theHealth Check for Valve Aware next.


Upgrading Valve Aware

You can upgrade to Valve Aware v3.4 from any of the following versions:

l OVD v3.0

l OVD v3.1

l OVD v3.2

l Valve Aware v3.3

Before running the upgrade procedure, do the following:

1. Make sure that you haveAdministrator privileges for the server on which you are


2. Download the ValveAwareInstaller.msi file from a USB drive, CD-ROM drive, or the

Web, and save it to the desired location.

3. Perform the installation by using the Windows user interface or the command line.

NOTES:

l To install the upgrade of Valve Awarewith theWindows user interface,

navigate to the location at which you saved the ValveAwareinstaller.msi file,

and double-click the file.

l To install Valve Aware from the command line, enter the following command

and press Enter.

Msiexec /i ValveAwareInstaller.msi /leavx

install.log

l Make sure that the .msi file is copied in the directory fromwhich you are

launching the command.

4. The Valve Aware Setup screen appears, with an Earlier version detectedmessage

displayed.




5. Click OK to continue the installation, or click Cancel to exit thewizard.

6. If you click OK, the upgrade installation continues.

NOTES:

l For upgrades, make sure the password you enter is the same as you used for

the original installation.

l The Destination Folder for the upgrade is the same as for the previous

installation of Valve Aware.

7. Once the installation is complete and you click Finish, theRegistrationwindow

appears.


8. In Step 4 Enter Upgraded Software Key, type or copy/paste the software key in the

text box.

9. Click the green check mark for Step 5 to activate the software key.

10. The Licensed Features window displayswhere you can view the features included in

the license. Click the X in the top right corner to close thewindow.

If you click Cancel, the "SetupWizard was interrupted" screen displays. Click Finish to exit

thewizard.




Run theHealth Check for Valve Aware next.


Running a Health Check for Valve Aware

1. In the Task Bar, click Start .

2. Click Programs > GE Valve Aware > Valve Aware Health Check. A Health Check

window appears, which displays a status of all services that are part of the Valve

Aware application.

Starting Valve Aware:

1. In the Task Bar, click Start.

2. Select Programs > GE Valve Aware > Valve Aware 3.4.0. The Valve Aware

application opens in aWeb browser.




Post-installation Steps

Perform the following steps after you have installed Valve Aware.

l If you are installing Valve Aware on Microsoft Windows Server 2003, verify that the

Microsoft Internet Information Services (IIS) configuration is correct. Refer to Verify

IIS Configuration in the Appendix for more information.

l Make sure that IIS services are running.

To make sure IIS services are running:

1. Go to the following URL on themachine that Valve Aware is installed:


2. Themessage Endpoint not found should appear under the Service heading. This

indicates that the Valve Aware Communication services are running.

3. Enter the following URL on themachine that Valve Aware is installed:


4. Themessage Endpoint not found should appear under the Service heading. This

indicates that the Valve Aware Analysis service is running.

Migrating from legacy OVD to Valve Aware v3.4

If you aremigrating data from a legacy OVD application to Valve Aware v3.4:

1. Verify that theMicrosoft Access Driver is installed and enabled on your computer.

2. Perform themigration steps.

To verify that the Microsoft Access Driver is installed and enabled:




1. In the Task Bar, click Start > Administrative Tools > Data Sources (ODBC). You can

also accessAdministrative Tools via theControl Panel on your computer.

2. In theUser DSN tab, verify that theMicrosoft Access Driver file is in theDriver

column.

o If theMicrosoft Access Driver does not appear, click theAdd button. TheCreate

New Data Source window appears.

o Verify if theMicrosoft Access Driver appears in this window. If it does not appear,

follow the steps to download it from theWeb, as outlined in To download Microsoft

Access Driver file from theweb.

3. Select theMicrosoft Access Driver file, and click Finish.

4. Click OK.

To download Microsoft Access Driver file from the web:

1. Enter the following URL:


2. Awindow appearswith theAccess Database Engine download options:

l AccessDatabaseEngine.exe

l AccessDatabaseEngine_x64.exe

3. Select the option AccessDatabaseEngine.exe- DO NOT SELECT THE 64-bit OPTION.

4. Click Next.

5. Close theAccess Database Options window.

6. When the download completes, navigate to your download folder and double-click

theAccessDatabaseEngine.exe file to install this driver.

Tip: The download folder may appear on the bottom left area of your screen.

To install the AccessDatabaseEngine:





1. Click Run. The setup screen appears.

2. Click Next. The License screen appears.

3. Select I accept the terms in the License Agreement.

4. Click Next.

5. Select the desired installation directory, and click Install.

A confirmation message appears if the installation was successful.

6. Click OK.

After verifying that the Access Driver is installed, migrate the legacy data to Valve Aware

v3.4 by performing the following steps.

To migrate legacy data to Valve Aware v3.4:

1. OpenWindows Explorer.

2. Navigate to the directory in which Valve Aware is installed.

3. Open the ValveAwaredbmigration folder, and then open the

ValveAwaremigration.properties file.

l If the file doesn't open, a Caution dialog box will appear. Select Open With.

l Another dialog box will appear and display themessageWindows can't open this

file. Choose Select a program from a list of installed programs, and click OK.

l Select eitherWordPad orNotePad. The ValveAwaredbmigration.properties file

appears.

4. Make sure that the following conditions aremet:

l LEGACY_OVD_MDB_FILE points to the legacyOVD.mdb file.

l LEGACY_OVD_INI_FILE points to theMndiag.ini file.


l OVD_30_INSTALLATION_DIRECTORY points to the Valve Aware installation

directory.

l OVD_WEBAPP_PORT points to the port on which Apache Tomcat is running.

l LOG_PATH points to the log file for themigration.

l Apache Tomcat is running.

If it's not running, then start the Valve Aware 3.4 Web service under Services.

4. In the Task Bar, click Start > Run.

5. In theRun field, enter cmd, and press Enter.

6. At the command line, change the directory to the Valve Aware installation directory by

using the command cd. Type the following command, and press Enter.

<ValveAware installation directory>\ValveAwaredbmigration

7. Type the following command and press Enter.

ValveAwaremigrate.cmd

The command prompt window appears.

8. At the promptWould you like to run DB migration now [yes, no]?, type yes, and

then press Enter.

9. At the prompt Please enter the password for DB, enter the password, and then

press Enter.

10. Open the ValveAwaredbmigration folder and inspect the log file

ValveAwaredbmigration.log to make sure that the installation was successful.

NOTES:

l After the initial migration, if you attempt to re-migrate the same data, the

migration will stop, and the programwill close or stop working.

l If you have used Valve Aware for a period of timewithout initially migrating data,

you can still attempt to migrate data at any time.

l Data migration for Valve Aware v3.4 may take several hours.





Additional Security

The following information provides additional security for your installation.

To add a binding to a site on IIS 7 and Microsoft Message Queuing (MSMQ):

1. Click Start.

2. Right-clickMy Computer and selectManage. The Server Manager appears.

3. In the left pane, expand Roles, and select Internet Information Services (IIS)

Manager.

4. In theConnections pane, expand Sites.

5. Right-click Default Web Site and select Edit Bindings. The Site Bindings dialog box

appears.

6. Select http from the list and click Edit. The Edit Site Binding dialog box appears.

7. Enter localhost in theHost name field, 127.0.0.1 in the IP Address field, and 80

in the Port field,and click OK.

8. In the Site Bindings dialog box, select net.msmq from the list and click Edit. The Edit

Site Binding dialog box appears.

9. Enter localhost in theBinding information field, and click OK.

10. Click Close to close the Site Bindings dialog box.

NOTES:

l By default, Postgres SQL database server remote access is disabled for security

reasons and is bound to the localhost (127.0.0.1).

l By default, MSMQ uses only HTTP/HTTPS for sending messages and theMSMQ

service does not listen to any of the usual ports.

Enable hardened mode for MSMQ




1. Click Start.

2. Right-clickMy Computer and selectManage. The Server Manager appears.

3. In the left pane, expand Features and select Message Queuing.

4. Right clickMessage Queuing and select Properties.

5. Navigate to the Server Security tab.

6. Check all the options to enhance the security of the computer.

7. Click OK.

The shutdown port for Tomcat is disabled after installation of Valve Aware.

To start the Tomcat service:

1. Click Start.

2. Click Control Panel > Administrative Tools > Services.

3. Right-click Valve Aware Web service, and click Start. The servicewill start.

4. To stop the service, right-click Valve Aware Web service, and click Stop. The service

will stop.

To change the Postgres database password:

As part of the Valve Aware installation, the installer creates a Valve Aware superuser

account. This is the only account found in a freshValve Aware installation. The password

is set up during the initial installation of the database server, and may be changed to a

default value after installation. The default database password will be sent by email from

the GE team.

1. In Windows Explorer, navigate to the installation folder > ValveAware > Utility

folder.

2. Double-click resetdbpass.cmd. A command prompt appears.

3. Follow the instructions at the command prompt to change the database password:


a. Type the current password for the database at the prompt, and press Enter.

b. Type a new password for the database at the prompt, and press Enter.

c. Type the new password again at the prompt, and press Enter. A series ofmessages

appears as the password is reset and encrypted, and the Tomcat server is

restarted.

4. Exit the command prompt.

CAUTION: This utility encrypts the password to be used by the application server.Always use resetdbpass.cmd to change the password so the application server andthe database are in sync. Do not use direct database commands or utilities tochange the Postgres SQL password.

Local windows account information:

A LocalSystem account called ovd is created during Valve Aware v3.4 installation to

create and initialize the Postgres SQL database. This account is deleted once the Valve

Aware v3.4 installation is completed.

File System permissions:

The following folders need Read/Write permissions for Valve Aware to function properly:

l <CommonApplicationData>

l <CommonApplicationData>\GE\ValveAware\3.4\logs

l <CommonApplicationData>\ValveAware-data\3.4

l <InstallationFolder>\GESoftware\ValveAware and all folders underneath

NOTE: OnWindows Server 2008, CommonApplicationData refers toC:\ProgramData.




Resolving Installation Problems

If you experience installation issues, refer to the following table.

For this issue Refer to this section

You need to enable IIS Web Services Enabling IIS Web Services

You see a dialog box that readsA scripton this page is causing IE to run slowly.If it continues to run, your computermay become unresponsive.

IE Running Slowly Script Fix

You need to install and enableMicrosoftMessageQueuing.

Installing and Enabling Microsoft MessageQueuing

TheDeveloper Tools toolbar no longerappears. If you are configuring MicrosoftInternet Explorer 8 settings, you will needtheDeveloper Tools toolbar.

Unable to View Developer Tools


Uninstalling Valve Aware

When Valve Aware is uninstalled, only the Valve Aware application and its components

are uninstalled.

To uninstall Valve Aware with the command line (Recommended):

1. In the Task Bar, click Start > Run > cmd, and press Enter. The command window

appears.

2. Type the following command and press Enter:

Msiexec /x ValveAwareInstaller.msi /leavx uninstall.log

Valve Awarewill be uninstalled from your system. When you uninstall Valve Aware, all

application code is removed from your system. Only database and log files remain.

To remove the log files from the previous installation, delete the

<APPDATA>\GE\ValveAware\3.4\logs folder.

To remove the database files from the previous installation, delete the

<PROGRAMDATA>\ValveAware-data folder.

For Windows 2008, the ValveAware-data folder is located at

C:\PROGRAMDATA\GE\ValveAware\ValveAware-data.

For Windows 2003, the ValveAware-data folder is located at C:\Documents and

Settings\All Users\Application Data\GE\ValveAware\ValveAware-data.

To uninstall Valve Aware from a Windows installation:


2. Select All Programs > GE Valve Aware > Valve Aware > Uninstall Valve Aware. A

confirmation message appears.




3. Click Yes to uninstall Valve Aware or click No to keep the installation.

If you click Yes, Windowswill begin uninstalling Valve Aware.


4 Configuration

This section describes the configuration steps that you must perform if you want to scan

for valves using an OPC server.


38 4 Configuration


IIS AppPool Identities Synchronization

The identity of the application pool on IISmust exactly match the username and

password in the OPC server. While the OPC server can havemultiple username and

password combinations, this OPC list must include the Domain username and password

that you entered to sign in to the Valve Aware client server. Follow the steps below to

make sure that the IIS application Pool identity has the sameDomain username and

password as that in the OPC server.

The Sign In credential synchronization applies to the following two variations of OPC

software:

l Honeywell PKS OPC

l Emerson AMSOPC

l Yokogawa PRM

To set your username and password on Microsoft Windows 2003 Server:

1. In the Task Bar, click Start > Administrative Tools > Internet Information Services

(IIS) Manager.

2. In the left navigation pane, right-click DefaultAppPool located under theApplication

Pools folder and select Properties. TheDefaultAppPool Properties dialog box

appears.

4 Configuration 39

3. In theDefaultAppPool Properties dialog box, click the Identity tab.

4. Select Configurable.

5. Enter the Domain username and password in the respective fields. Make sure that the

Domain username and password are the same as the Domain username and

password stored in the OPC server.

6. Click OK.

7. Restart the server.

To set your username and password on Microsoft Windows 2008 Server:

1. In the Task Bar, click Start > Administrative Tools > Internet Information Services

(IIS) Manager.

2. In the left navigation pane, expand the computer name, and select Application Pools.

3. Select CommService under Application Pools.

4. Click theAction Pane button in the Tool Bar. The Action pane appears to the right.

5. In the Action pane, select Advanced Settings. TheAdvanced Settings dialog box

appears.


40 4 Configuration


6. In theAdvanced Settings dialog box, select Identity, and click the ellipsis icon to the

right of ApplicationPoolIdentity. TheApplication Pool Identity dialog box appears.

7. In theApplication Pool Identity dialog box, select Custom account, and click Set. The

Set Credentials dialog box appears.

8. In the Set Credentials dialog box, enter the Domain username and password in the

respective fields. Make sure that the Domain username and password are the same as

the Domain username and password stored in the OPC server.


4 Configuration 41

5 Troubleshooting

Refer to the following Valve Aware troubleshooting steps, if necessary.

l Unable to Save a Report PDF Using Google Chrome

l Unable to View IE8 Developer Tools

l IE Running Slowly Script Fix

l Troubleshooting the Valve Aware Installation


42 5 Troubleshooting


Unable to Save a Report PDF Using Google Chrome

If you are using the Google Chrome browser for Valve Aware, when you create a report

for a valve, you cannot save the report by clicking the Save icon in the Chrome tool bar

that displays in the lower right pane.


Workaround:

1. Typeabout:plugins in theAddress Bar in Chrome. The Plug-ins page displays.

2. In the list of plug-ins, find theChrome PDF Viewer.

3. Click Disable.




NOTE: If you seeDisable next to the plug-in name, that means the plug-in iscurrently enabled. Once you click Disable, Enable displays next to the plug-inname.

4. Further down in the list of plug-ins, find theAdobe Reader, which should also be

enabled.

5. Check the box Always Allowed.

6. Close the browser.

7. Using Chrome, log in to Valve Aware.

8. Select the valve for which you want to run a report, and then select the report type.

9. When the report displays, click the Save icon in the Adobe Reader tool bar at the

bottom of the page. Windows Explorer displays.

10. Name the file and save it in the appropriate location on your computer.

Unable to View IE8 Developer Tools

TheDeveloper Tools screen will sometime disappear in Windows 2008 after it has been

initially opened. Although theDeveloper Tools option will have a check mark next to it in

the Tools drop-downmenu, theDeveloper Tools screen won't appear. If this happens,

follow the steps below to make theDeveloper Tools screen visible again.


2. Select Run and enter regedit in theRun field to open theRegistry.

3. In theRegistry Tree, navigate to:

HKEY_USERS > Software > Microsoft > Internet Explorer > IE

Setting

4. Delete the IE Developer Tools folder. TheDeveloper Tools screen should now be

visible.


IE Running Slowly Script Fix

You may get the following error message: A script on this page is causing IE to run

slowly. If it continues to run, your computer may become unresponsive. Do you

want to abort the script?

To resolve this problem, you need to fix the time-out value on Internet Explorer. Microsoft

Fix 50403 addresses this issue. There are two options to apply this fix:

l Fix it for me (recommended)

l Let me fix it myself.

To implement Fix 50403:

1. Open Internet Explorer.

2. Select Tools > Internet Options > Advanced.

3. Click Reset. A dialog box displays themessageAre you sure you want to reset all IE

settings? Click Reset. TheReset Internet Explorer Settings dialog box will appear

and will list the IE settings that were reset. Close this dialog box.

4. You will see another message asking you to restart Internet Explorer, click OK.

5. Close Internet Explorer.

6. Open Internet Explorer and enter: http://support.microsoft.com/kb/175500

7. Scroll down the page, and click the Fix this problem link.

8. Download the fix and run it.

TIP: To enhance the speed and performance of Internet Explorer 8, install GoogleChrome Frame on your computer. To download this free plug-in, visithttp://techdows.com/2010/09/download-google-chrome-frame-offline-installer-stable-version.html.



http://support.microsoft.com/kb/175500




Troubleshooting the Valve Aware Installation

When troubleshooting the Valve Aware installation, you can begin your investigation in

the following areas:

l Use the Valve Aware HealthCheck to display a status of all services that are a part of

the Valve Aware application.

l Check the install.log file generated in the location in which the

ValveAwareInstaller.msi file is saved.

Log File Settings

1. After installing Valve Aware, navigate to the Valve Aware installation folder >

commservice, and edit theweb.config file in any text editor.

2. Change the log level from ALL to INFO, and reset IIS.

3. Navigate to the Valve Aware installation folder

<Tomcat\webapps\ValveAware\web-inf\classes> and edit the log4j.xml file.

<root>

<level value="ALL"/>

<appender-ref ref="CommunicationLogFileAppender"/>

</root>

</log4net>

----------------------------------------------

<root>

<level value="INFO"/>



<appender-ref ref="OVDAppLogFileAppender"/>

</root>


</log4j:configuration>




6 Appendix

This section contains various tasks to enable services, configure settings, and verify

configuration.

l Enabling IISWeb Services

l Creating a New Default Web Site for IIS

l Verifying IIS Configuration

l Enabling Microsoft MessageQueuing

l OPC Core Components

l Working with National Instruments Components

l Working with PI Historian

l Configuring Browser and Document Modes

l Google Chrome Settings

l PKSOPC Configuration

Enabling IIS Web Services

Microsoft Internet Information Services (IIS) Web services are bundled with Microsoft

Windows Server 2003, Microsoft Windows Server 2008, and Microsoft Windows Server

2008 R2. You must enable IIS Web services so Valve Aware functions properly.

6 Appendix 49

Enabling IISWeb Services on 2008 Server


2. Select Administrative Tools > Server Manager.

3. Select Roles in the left navigation tree. Role Services appears in the right pane under

Web Server (IIS).

4. Click Add Role Services. The Select Role Services dialog box appears.

5. In the Select Role Services dialog box, scroll down to Application Development and

select ASP.NET.

6. Scroll down and select IIS 6 Management Compatibility.

7. Click Next.

8. Click Install. The installation may take a few minutes.

9. Click Close when the installation is successful.


11. Select Administrative Tools > Internet Information Services Manager.

12. In left navigation pane, click the host name.

13. In the right pane, double-click ISAPI and CGI Restrictions. Make sure that ASP.NET

v4.0 30319 framework and Framework 64 are allowed in theRestriction column.

Both ASP.NET instancesmay reflect ASP.NET v4.0 30319 in theDescription column.

Make sure that both instances reflect Framework and Framework 64, respectively, in

the paths in the Path column.

14. If theRestriction column indicatesNot Allowed, select ASP.NET v4.0 30319, right-

click it, and select Allow.


50 6 Appendix


Enabling IISWeb Services onWindows 2003 server:


2. Select Programs > Administrative Tools > Internet Information Services (IIS)

Manager. The (IIS) Manager window appears.

3. Select theWeb Service Extensions folder in the left navigation tree.

4. In theWeb Service Extension column, select ASP.NET v4.0.30319 and click Allow.

5. Close the (IIS) Manager window.

Creating a New Default Web Site for IIS

During IIS installation, a Default Web Site configuration is created in the

\Inetpub\Wwwroot directory on your Web server. You can either use this default

directory to publish your Web content, or create a directory at a file system location of

your choice.

However, if IIS is installed but the Default Web Site doesn't exist, you will need to create a

new Default Web Site. Two sets of instructions are provided for creating a Default Web

Site for IIS 7 and for IIS 6.

NOTE: IIS is not enabled by default when you install a Windows operating system. Touse the IISManager, you must install or enable IIS on your computer.

Before creating a Default Web Site, make sure IIS is installed and enabled. For more

information, see Enabling IISWeb Services.

Creating a Default Web Site for IIS 7

1. Open IIS Manager. For information about opening IISManager, see See "Opening IIS

Manager (IIS 7)" on page 52.

6 Appendix 51

2. In theConnections pane, right-click the Sites node in the tree, and then click Add

Web Site.

3. In theAdd Web Site dialog box, typeDefault Web Site in theWeb site name box.

4. Do not change the application pool listed in the Application Pool box.

5. In the Physical path box, type the physical path of theWeb site's folder, or click the

browse button (...) to navigate the file system to find the folder.

6. If the physical path that you entered in step 5 is to a remote share, click Connect as to

specify credentials that have permission to access the path. If you do not use specific

credentials, select theApplication user (pass-through authentication) option in the

Connect As dialog box.

7. Select the protocol for theWeb site from the Type list.

8. The default value in the IP address box isAll Unassigned. If you must specify a static

IP address for theWeb site, type the IP address in the IP address box.

9. Type a port number in the Port text box.

10. Optionally, type a host header name for the Default Web Site in theHost Header box.

11. If you do not have to make any changes to the site, and you want the Default Web

Site to be immediately available, select the Start Web site immediately check box.

12. Click OK.

Opening IIS Manager (IIS 7)

Open IISManager to configure IIS 7 settings by using the user interface (UI).

1. Click Start, and then click Control Panel.

2. Do one of the following:

l If you are usingWindows Vista® or Windows Server® 2008, click System and

Maintenance, and then click Administrative Tools.


52 6 Appendix


l If you are usingWindows® 7 or Windows Server® 2008 R2, click System and

Security, and then click Administrative Tools

3. In theAdministrative Tools window, double-click Internet Information Services

(IIS) Manager.

Creating a Default Web Site for IIS 6

1. In IIS Manager, expand the local computer, and right-click theWeb Sites folder.

2. Select New, and then clickWeb Site. TheWeb Site Creation Wizard appears.

3. Click Next.

4. In theDescription box, typeDefault Web Site, and then click Next.

5. Type or select the IP address (the default isAll Unassigned), TCP port, and host

header (for example,www.mysite.com) for your site.

6. Click Next.

7. In the Path box, type the name of the directory or click Browse to navigate to the

directory that contains, or will contain, the site content.

8. Click Next.

9. Select the check boxes for theWeb site access permissions you want to assign to your

users, and then click Next.

10. Click Finish.

11. To change these and other settings later, right-click theWeb site, and select

Properties.

6 Appendix 53

Verifying IIS Configuration

After installing Valve Aware in Microsoft Windows Server 2003, you must make sure that

IIS is configured properly. Specifically, you must make sure that:

l Security authentication for services are configured properly

l Default application pool is running

l Default application pool user is a member of the IIS_WPG group.

The IIS_WPGgroup is a user group provided by IIS 6.0. IIS_WPGgroup membership

provides theminimum set of user rights and permissions required to run an

application.

Follow these steps to ensure that security authentication, default application pool, and

IIS_WPGmembership are configured correctly.

Verifying security authentication for services

1. In the Task Bar, click Start > Programs > Administrative Tools > Internet

Information Services (IIS) Manager. The IIS Manager screen appears.

2. Expand local computer in the left navigation pane.

3. ExpandWeb Sites.

4. Expand Default Web Site.

5. Right-click AnalysisService and select Properties. TheAnalysisService Properties

dialog box appears.

6. Click theDirectory Security tab.

7. In theAuthentication and access control section, click Edit. TheAuthentication

Methods dialog box appears.

8. In theAuthentication Methods dialog box, make sure that none of the options in the

Authenticated access section are selected.

9. Click OK twice to close both dialog boxes.


54 6 Appendix


10. In the left navigation pane, right-click CommService and select Properties. The

CommService Properties dialog box appears.

11. Click theDirectory Security tab.

12. In theAuthentication and access control section, click Edit. TheAuthentication

Methods dialog box will appear.

13. In theAuthentication Methods dialog box, make sure that none of the options in the

Authenticated access section are checked.

14. Click OK twice to close both dialog boxes.

Confirming that the default app pool is running

1. In the IIS Manager window, in the left pane, expand Application Pools.

2. Select DefaultAppPool.

3. In the Standard toolbar, make sure that the Stop icon is selected and active (the Start

and Pause buttonsmust be inactive).

Confirming that the default app pool identity user is part of IIS_WPG group

1. In the left navigation pane, right-click DefaultAppPool, and select Properties.

2. Select the Identity tab.

3. If the Predefined option is selected, a user namewill appear. If theConfigurable

option is selected, the user namewill appear in theUser name field.

4. Record the user name that appears in one of the above-referenced fields.

5. OpenWindows Explorer.

6 Appendix 55

6. Right-clickMy Computer and selectManage. TheComputer Management dialog

box appears.

7. Expand System Tools, if necessary.

8. Expand Local Users and Groups.

9. Click Groups. A list of groups appears.

10. Right-click IIS_WPG in theName column, and select Properties. The IIS_

WPG Properties dialog box appears.

11. Make sure that the user name that you previously recorded is in theMembers list.

12. If the recorded name isn't found in theMembers list, click Add. The Select Users,

Computers, or Groups dialog box appears.

l In the Enter the object names to select field, enter the recorded user name, and

click Check Names.

l Click OK.


56 6 Appendix


Enabling Microsoft Message Queuing

Valve Aware requiresMicrosoft Message Queuing to run properly. Microsoft Message

Queuing is bundled with Microsoft Windows Server 2003, Microsoft Windows Server

2008, and Microsoft Windows Server 2008 R2, however, you may have to install and

enable it.

Enabling Message Queuing 4.0 onWindows Server 2008 orWindowsServer 2008 R2

1. In the Task Bar, click Start Administrative Tools > Server Manager. The Server

Manager screen appears.

2. In the left pane, click Features. A list of features appears in the right pane.

3. In the right pane, click Add Features. The Features list will appear.

4. In the Features list, expandMessage Queuing.

5. Expand Message Queuing Services.

6. Make sure thatMessage Queuing Server is checked.

If it is not checked, select it, and click Next. TheConfirm Installation Selections

screen appears.

7. Click Install. Windowswill install MessageQueuing. When the installation is done, click

Close.


Enabling Message Queuing 3.0 onWindows Server 2003

1. Open theControl Panel.

2. Click Add Remove Programs, and then click Add Windows Components. The

Windows Components Wizard screen appears.

3. Double-click Application Server. TheApplication Server dialog box appears.

6 Appendix 57

4. SelectMessage Queuing and click Details.

5. Click OK to exit theDetails page, and then click Next. Complete the installation.

6. If you are prompted to restart the computer, click OK.


58 6 Appendix


OPC Core Components

Valve Aware Core Components are required for OPC servers and OPC clients to run. These

components are found in the utility folder in the default Installation directory.

NOTE: After you download the libraries and install them, restart the computer(recommended.

Use the OPC redistributable _x64 for 64-bit operating systems and theOPC

redistributable _x86 for 32-bit operating systems. The version is 3.00.105.

Working with National Instruments Components

Valve Aware uses the .NET component fromNational Instruments (NI) called

NationalInstruments.Fieldbus.dll (NIFB) to communicatewith Fieldbus

devices. It is installed as part of the device drivers for Fieldbus. During Valve Aware

installation, the .dll file is copied into the Global Assembly Cache (GAC) so Valve Aware can

use the component to communicatewith Fieldbus devices.

NOTE: If there is an update fromNational Instruments, the latest .dll filesmust becopied into the Global Assembly Cache, and theweb.config file should be updatedwith the public key token.

Working with PI Historian

Valve Aware uses the AFSDK .NET component to access time series data. During Valve

Aware installation, the OSIsoft AFSDK.dll is copied into the Global Assembly Cache (GAC),

ensuring that Valve Aware can talk to the PI server.

NOTE: If there is an update fromOSIsoft, the latest .dll filesmust be copied into theGlobal Assembly Cache, and theweb.config file should be updated with the publickey token.

6 Appendix 59


60 6 Appendix


Configuring Browser and Document Modes for IE8

If you are using Microsoft Internet Explorer 8, you must perform the following

configuration steps to make sure that Valve Aware displays data and other screen

elements correctly.

Browser and Document Modes

To make sure that theBrowser Mode and Document Mode are configured correctly,

follow the steps below:

To configure Browser and Document modes:

1. Open Internet Explorer 8.

2. Select Tools > Developer Tools or press F12 on your keyboard.

3. At theDeveloper Tools screen:

a. Click theBrowser Mode tab and select Internet Explorer 8 from the drop-down

options.

b. Click theDocument Mode tab, and select Internet Explorer 8 Standards from the

drop-down options.

4. Close theDeveloper Tools screen.

Compatibility Mode

Configure the compatibility mode settings by following these steps.

1. Click Tools and select Compatibility View Settings. TheCompatibility View Settings

dialog box appears.

2. Make sure that the option Display all websites in Compatibility View is not selected.

If it is selected, clear the check box, and click Close.

6 Appendix 61


62 6 Appendix


Google Chrome Settings

If you're using Google Chrome, you must perform the following configuration steps to

make sure that Valve Aware displays data and other screen elements correctly.

1. Open theGoogle Chrome browser, click theCustomize icon , and select Settings.

2. In Settings, in theOn startup section, select Open the New Tab page.

3. Click Show advanced settings at the bottom of the page.

4. In the System section, clear theContinue running background apps when Google

Chrome is closed check box.

5. Close the Settings.

PKS OPC Configuration

The PKS OPC softwaremust be configured to communicatewith Valve Aware. To properly

configure the PKS OPC software, you must expose certain device parameters to the

PKS OPC server.

Exposing HART device parameters to a PKS OPC server

1. Open Honeywell Control Builder.

2. Double-click theAO Channel to which the positioners will connect.

3. Select theHART Configuration tab.

6 Appendix 63

4. In theGeneral Configuration frame, select the Enable HART check box.

Add HART CMD3 parameters to the PKS OPC server

1. Select the Server History tab.

2. In theHistory Configuration frame, set theNumber of History Parameters to the

desired number.

3. Add the parameters that need to be exposed manually. These parameters are listed in

the table below.

4. Click OK.

Parameter Description

HDYNVAL[1] Primary Value (PV)

HDYNVAL[2] Secondary Value (SV)

HDYNVAL[3] Tertiary Value (TV)

HDYNVAL[4] Quaternary Value (QV)


64 6 Appendix



HDYNEU[1] PV Unit

HDYNNEU[2] SV Unit

HDYNEU[3] TV Unit

HDYNEU[4] QV Unit

5. After modifying parameters in the Server History tab, you must download the

modified parameters to the controller.

6. Select theAO HARTmodule in the left navigation pane.

7. Click theDownload icon (light green arrow in the following image). The Load Dialog

box will appear (see right pane in the following image).

8. Make sure the following options at bottom of screen are checked.

l Automatically change ALL highlighted control elements to INACTIVE/OUT_OF_

SERVICE before load.

l Automatically change ALL control elements to the state selected in the "Post Load

State" after load is completed.

8. Click OK. The OPC PKS software has now been configured so it can communicatewith

Valve Aware.

9. Start Valve Aware.

List of HART commands and tags accessed by Valve Aware onHoneywell PKS server

The commands that Valve Aware requires areHART Command 3 and HART Command

0. The parameters listed in the preceding table are all fromHART Command 3. The data

polling rate fromOPC server to device is based on server history configuration.

For device information, these are the tags accessed:

6 Appendix 65


HDESC Description

HDEVID Device ID

HDEVTYPE Device Type

HDEVMFG Manufacturer ID

HDEVMSG Message

HDEVREV Device Revision

HTAG Device Tag


66 6 Appendix

©2013-2014 GEGlobal Research.

All rights reserved.

Access to and useof the software

described in this document is conditioned

on acceptanceof the End User License

Agreement and compliancewith its terms.

This document is confidential and may not

be copied or redistributed. This document

may not be reproduced, sold, transferred,

licensed or sublicensed, in whole or in part,

withoutGeneral Electric Company's

consent. "ValveAware from GE

Predictivity™", "GE"®and theGE logo are

trademarks of General Electric Company

or its affiliates. All other marks used herein

are theproperty of their respectiveowners.

The information included in this document

is provided as-is, with no representations

or warranties, express or implied.Without

limiting the foregoing, any representation

or warranty of title, accuracy,

merchantability or fitness for a particular

purpose, and any liability based on

relianceon the information included in this

document, is hereby disclaimed. The

information included in this document is

subject to changewithout notice.

Publication Number: DEE-602e

Publication Date: December 16, 2014

Valve Aware Customer Support

ValveAware Technical Support

Phone:

(888) SVI LINE

(888) 784-5463

(508) 427-8999

Email: [email protected]

Additional Resources

For more information, please visit the

GE website at:

www.ge.com

http://geglobalresearch.com/

www.ge-energy.com

www.ge-mcs.com

mailto:[email protected]

http://www.ge.com/

http://ge.geglobalresearch.com/

http://www.ge-energy.com/

http://www.ge-mcs.com/

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