Valuing Our Nonprofit Workforce 2014 Report 0

8/12/2019 Valuing Our Nonprofit Workforce 2014 Report 0

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In 2010 Third Sector New England worked with Nonprofits Compensation Partners on our firstValuing Our Nonprofit Workforcesurvey report in 2010. We embarked on this effort to compile

a resource for nonprofits to help them assess their own compensation practices and policies and

compare them to others from different types of organizations.

We firmly believe that fair wages and equity are the keys to keeping our workforce productive

and thriving. A dedicated workforce is a critical element of successful organizations. And asnonprofits are asked to address increasingly pressing issues, success is more important than ever.

Treating employees fairly and with respect, is consistent with Third Sector New Englandsvalues, commitments and practices as an employer of 40 staff in our Boston offices and over 370

project staff in 28 states across the country. We also share what we have learned throughtraining, consulting and disseminating knowledge, like this compensation report, to our

colleagues throughout the nonprofit sector.

We dedicate this report to all of our colleagues and especially the hard-working, committed,passionate members of the nonprofit workforce represented in this study.

921&,I#3='3;3&/


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The average number of employees in each size group is another measure against which toevaluate pay for those individuals with responsibility for the entire organization, or for a

substantial part of it.

Budget Groups # of OrganizationsAverage Number of

Employees

to $249,999 31 4

$250,000 - $999,999 53 10

$1,000,000 - $2,499,999 46 32

$2,500,000 - $9,999,999 66 94

$10,000,000 - $24,999,999 33 254

$25,000,000 and over 21 717

Total 250 127

*Staff size is the sum of regular full-time and regular part-time employees.

The following chart illustrates the average number of employees per budget group.


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Data is also calculated on employee size groupings.

TIP: If your organization has a particularly small budget relative to the number of employees,or vice versa, then compare your data based upon both budget and employee size groups.

Employee Size Groups # of Organizations

From 1 to 2 employees 17







251 employees and more 36

Total 250

The following chart illustrates the distribution of participants by number of employees.

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We asked respondents to identify the source of the positions into which they hired newemployees when an existing employee left, either voluntarily, or involuntarily. The table belowshows the percentage rate for these variables for both full-time and part-time positions based

upon the size of organization. Please note that these numbers do not include discontinuedpositions that were not refilled after being vacated by an employee (typically due to layoff).

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Employee Size Groups

Refilled Due To:

Voluntary Involuntary

Turnover Turnover

From 1 to 2 employees 6% 6%



From 11 to 25 employees 12% 3%From 26 to 50 employees 13% 4%



251 employees and more 20% 6%

Overall Percentage 17% 6%

+*,%ED&C# +3/&%&3./

Employee Size Groups Refilled Due To:Voluntary Involuntary

Turnover Turnover








251 employees and more 24% 6%

Overall Percentage 21% 5%


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Another measure against which to evaluate your own jobs is the number of staff managed. Thetable below represents the number of employees directly and indirectlysupervised by theposition being reported on. Typically, the manager has substantial responsibility for hiring, firing

and reviewing performance. The survey provides pay data based upon these groups:

Data Categories - Number of Employees Managed

1 to 3

4 to 8

9 to 14

15 and over

This measure is particularly valuable when evaluating supervisory positions. It enables you todetermine more precisely the value of your organizations particular job relative to other jobswith similar circumstances. Often, the more supervisory responsibility held by a manager or

supervisor, the higher the pay.

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Compensation levels are reported for nonprofits based on the following geographic areas:

Area/County # of Organizations

Berkshire County Massachusetts Region 22

Western Massachusetts Region

(Franklin, Hampshire & Hampden Counties and Hartford County, CT) 49

Central Massachusetts Region(Worcester County) 35

Greater Boston Massachusetts Region

(Suffolk County and Norfolk, Essex & Middlesex Counties within Route 128) 64

Northeastern Massachusetts Region(Essex & Middlesex Counties outside of Route 128 and Rockingham County, NH) 39

Southeastern Massachusetts Region

(Bristol & Plymouth Counties, Cape Cod & The Islands,

Norfolk County outside of Route 128and Rhode Island counties) 41

Total 250


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Organizations that have budgeted for salary increases in the current fiscal year report an averageincrease of 3.07%. The median salary increase budget (including all organizations whoresponded to the survey) for the current fiscal year, is 2.0% as detailed in the table below.Twenty-nine percent (29%) of organizations report salary increase budgets of 0.0%, while 71%report that their budgets include some salary increases. This indicates improvement inorganizations ability to increase salaries compared with the 2010 survey, in which 58% oforganizations indicated budgets for salary increases.

Salary Increase Budgets for Current Fiscal Year

# of Organizations Responding 250

# Organizations Responding Indicating No Budgeted Increase 72

# Organizations Responding With an Increase Budget 178

25th Percentile for All Organizations 0.0%

Median for All Organizations 2.0%

75th Percentile for All Organizations 3.0%

Average (Including those reporting 0.00%) 2.21%

Average (Excluding those reporting 0.00%) 3.07%

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When asked what method best describes their salary increase practices, more than half ofparticipants report that they award salary increases based on merit or performance. Note that thisquestion asks about their general policy, so organizations that do not plan to give increases thisyear may still choose one or more of the methods listed. Some organizations report more thanone answer, as shown below:

Salary Increase

Practice

% of Total

Sample withPolicy

% of these that

gave increase in

previous 12months

Average

increasegiven

% of these

expecting to give

increase in next12 months

Average

increaseexpected

Merit/Performance 43% 72% 3.29% 71% 2.84%

Across the Board 39% 72% 2.89% 77% 2.81%

Cost of Living 26% 71% 2.02% 58% 2.10%

Length of Service 9% 63% 2.84% 59% 2.67%


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The primary methods reported for providing time-off benefits to employees are:

Separate vacation, sick leave and holiday benefits: 183 organizations (73%)

Combined Paid Time Off (PTO): 54 organizations (22%) 13 respondents (5%) report other time-off policies for their staff including some that have

no formal time-off policies. Of the respondents that have part-time employees, 77% indicate that they pay for time-off

benefits for these employees. These benefits are generally pro-rated according to theemployees scheduled number of hours each work week.

Fifty-two percent (52%) require that part-time employee work a minimum number ofhours per week to be eligible. The average minimum is 21 hours per week.

Another 25% offer time-off benefits to part-time employees regardless of the number ofhours they work each week.

In the remaining 23% of organizations, part-time employees are not eligible for time-offbenefits.

Separate Vacation, Sick Leave & HolidaysAll Employees Receiving the Same Benefit

The survey results show that 161 survey participants (64%) provide the same benefit to bothexempt and non-exempt staff - where employees accrue vacation, holiday and sick leave asseparate benefits. Time-off days indicated are based on full time equivalency (FTE).

Exempt and Non

Exempt Staff

Years of Service

Vacation

DaysSick Leave Holiday

Personal

DaysTotal Days

First Year 12.7 10.0 10.8 2.5 36.0

Second Year 14.0 10.0 10.8 2.5 37.3

Third Year 15.5 10.0 10.8 2.5 38.8

Fourth Year 16.5 10.0 10.8 2.5 39.8

Fifth Year 18.0 10.0 10.8 2.5 41.3

Sixth to Ninth Years 19.3 10.0 10.8 2.5 42.6

Tenth Year 20.9 10.0 10.8 2.5 44.2

Eleventh Year + 21.2 10.0 10.8 2.5 44.5


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Survey participants were asked to specify the waiting period before coverage begins for newemployees.

Waiting Period for New Employees # of OrganizationsResponding % of OrganizationsResponding

No waiting period (coverage begins immediately) 112 52%

up to 1 month 41 19%

up to 2 months 19 9%

up to 3 months 39 18%

6 months 3 1%

Total # of Organizations 214

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Forty-three percent (43%) of respondents provide insurance benefits only to full-time employees.Of the respondents who report having part-time employees, 54% indicate that these employeesare eligible for medical insurance coverage as long as they maintain a minimum number of hoursper week. Twenty-three percent (23%) offer full benefits to qualifying part-time employees, whomust work an average of 25 hours per week to be eligible for benefits. The other 31% ofrespondents provide pro-rated benefits to qualifying part-time employees, who must work anaverage of 21 hours per week to be eligible for benefits.

Just 3% of respondents provide full insurance benefits (either full or pro-rated) to part-timeemployees regardless of their work schedules.

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Since 2013, all responding organizations in this survey operate in states that recognize same sexmarriage, thus all employers must provide benefits equally to all legally married couples. Inmany cases, prior to legalizing same sex marriage, employers had offered certain benefits todomestic partners of employees on the same basis as a spouse. Sixty-two percent (62%) of therespondents continue to offer medical insurance coverage to domestic partners of employees onthe same basis as a spouse. This includes 55% that extend coverage to both same- sex andopposite-sex domestic partners, and 7% that extend coverage to same-sex domestic partnersonly. The remaining 38% indicate that they do not offer any medical coverage to domesticpartners, whether same or opposite sex.


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The following tables show the average payment of premiums by employers for both employeesand their dependents for medical insurance through a Preferred Provider (PPO)plan. Resultsshow that 98% of respondents that offer PPO coverage pay at least half of the premium cost for

the employee, and 6% pay the entire premium costfor the employee. Note that the information inthese tables does not include organizations that offer PPO coverage through a flexible benefitplan.

Please note that a small number of employers offer both Small and Large market plans, sotheir data appears only in the column forAll Organizations.

PPO

Employer Contribution to

Employee Health

All Organizations

# of Orgs % of Orgs

Small Market Plans

# of Orgs % of Orgs

Large Market Plans

# of Orgs % of Orgs

Pay 100% of premium 4 6% 3 9% 1 4%

Pay 90 to 99% of premium 3 5% 2 6% 0 0%

Pay 80 to 89% of premium 19 31% 10 30% 9 35%

Pay 70 to 79% of premium 21 34% 12 36% 7 27%

Pay 60 to 69% of premium 9 15% 3 9% 6 23%

Pay 50 to 59% of premium 5 8% 3 9% 2 8%

Pay from 1 to 49% of premium 1 2% 0 0% 1 4%

Do not pay any of the premium 0 0% 0 0% 0 0%

Total # Offering PPO 62 33 26

Sixty-six percent (66%) of the organizations pay at least 50% of the cost of PPO coverage fortheir employees dependents.

PPO


Dependent Health

All Organizations

# of Orgs % of Orgs

Small Market Plans

# of Orgs % of Orgs

Large Market Plans

# of Orgs % of Orgs

Pay 100% of premium 0 0% 0 0% 0 0%

Pay 90 to 99% of premium 1 2% 1 3% 0 0%

Pay 80 to 89% of premium 9 15% 6 18% 3 12%

Pay 70 to 79% of premium 15 24% 8 24% 5 19%

Pay 60 to 69% of premium 6 10% 2 6% 4 15%

Pay 50 to 59% of premium 10 16% 4 12% 6 23%

Pay from 1 to 49% of premium 7 11% 3 9% 4 15%Do not pay any of the premium 14 23% 9 27% 4 15%

Total # Offering PPO 62 33 26

Respondents were asked to indicate a typical or average office co-payment for the types ofinsurance they offer. For PPO plans, co-payments ranged from $10 - $40, with an average of$20.98 and a median of $20.


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The following tables show the average payment of premiums by employers for both employeesand their dependents for dental insurance. Sixty-seven percent (67%) of survey participants thatoffer dental insurance pay at least half of the premium cost for the employee, and 13% pay the

entire premium costfor the employee.Note that the information in these tables does not includeorganizations that offer dental coverage through a flexible benefit plan.



Employee Dental Care

All Organizations

# of Orgs % of Orgs

Small Market Plans

# of Orgs % of Orgs

Large Market Plans

# of Orgs % of Orgs

Pay 100% of premium 19 13% 15 18% 4 7%

Pay 90 to 99% of premium 2 1% 2 2% 0 0%

Pay 80 to 89% of premium 16 11% 10 12% 5 9%

Pay 70 to 79% of premium 25 17% 17 20% 8 14%Pay 60 to 69% of premium 11 8% 6 7% 5 9%

Pay 50 to 59% of premium 24 17% 9 11% 15 26%



Total # Offering Dental 144 84 57

Fifty-two percent (52%) of respondents pay at least 50% of the cost of dental care for theiremployees dependents.


Dependent Dental Care

All Organizations

# of Orgs % of Orgs

Small Market Plans

# of Orgs % of Orgs

Large Market Plans

# of Orgs % of Orgs

Pay 100% of premium 9 6% 7 8% 2 4%

Pay 90 to 99% of premium 2 1% 2 2% 0 0%

Pay 80 to 89% of premium 10 7% 7 8% 2 4%

Pay 70 to 79% of premium 22 15% 13 15% 9 16%

Pay 60 to 69% of premium 12 8% 5 6% 7 12%

Pay 50 to 59% of premium 20 14% 9 11% 11 19%



Total # Offering Dental 144 84 57


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Seventy-three percent (73%) of respondents that provide life insurancefor their staff pay theentire premium for their employees. Note that the information in this table does not includeorganizations that offer life insurance through a flexible benefit plan.



Employee Life

All Organizations

# of Orgs % of Orgs

Small Market Plans

# of Orgs % of Orgs

Large Market Plans

# of Orgs % of Orgs

Pay 100% of premium 90 73% 47 69% 42 78%

Pay 50 to 99% of premium 6 5% 3 4% 3 6%



Total # Offering Life 123 68 54

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Section 125 plans use pre-tax dollars to pay for employee benefits. The most comprehensive typeof Section 125 plans reported in this survey is the cafeteria plan orflexible benefits plan, inwhich employers provide a certain dollar allotment per employee and employees choose their

benefits from a list, paying the difference if their chosen benefits cost more than the allotment.

Overall, 17% of all participants indicate they offer employees a choice of benefits through acafeteria or flexible benefit plan. On average, employers contribute $455 per month, peremployee toward these plans. The types of insurance offered as a part of these programs follow:

*Type of Insurance Offered

All Organizations

# of Orgs % of Orgs

Small Market Plans

# of Orgs % of Orgs

Large Market Plans

# of Orgs % of Orgs

HMO 37 88% 17 89% 20 87%

PPO 14 33% 5 26% 9 39%

POS 1 2% 0 0% 1 4%

Dental Care 37 88% 16 84% 21 91%Vision Care 10 24% 3 16% 7 30%

Life Insurance 18 43% 7 37% 11 48%

Short-Term Disability 13 31% 4 21% 9 39%

Long-Term Disability 11 26% 4 21% 7 30%

Long-Term Care 1 2% 0 0% 1 4%

Voluntary Supplemental Plans 12 29% 4 21% 8 35%

Other 2 5% 0 0% 2 9%

Total # Offering Cafeteria Plan 42 19 23

* Many of these plans may be the same or similar to plans otherwise offered by an organization. In this case, employees may

have a wider array of choices.

Other types of Section 125 plans include: Premium-Only Plan, which is a simplified version of the cafeteria plan. Forty-five percent

(45%) of surveyed organizations administer their insurance benefits through a premium-onlyplan.

Flexible Spending Account(FSA), in which pre-tax dollars are set aside by employees fortheir health care (Health Care Spending Accountor HCSA) or dependent care (DependentCare Spending Accountor DCSA). Forty-seven percent (47%) of surveyed organizationsoffer an HCSA and/or DCSA to employees. These accounts are usually funded completelyby employee contributions. Respondents reported that the maximum amount employees maycontribute annually to HCSA accounts ranges between $1,000 to $5,000 per organization.The median maximum contribution reported is $2,500.


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Seventy-one percent (71%) of survey participants indicate they offer some type of retirementbenefit to their employees. Of the respondents who have part-time employees, 55% indicate thattheir part-time employees are eligible for retirement benefits as long as they maintain a minimum

number of hours per week (on average, 21 hours per week), while 26% make benefits availableto employees regardless of the number of hours worked. The remaining 19% cover only full-timeemployees.

In 66% of organizations that contribute to retirement benefits, there is a vesting period of timeafter which the benefits fully belong to the employee. This period ranges from 1 year to 6 years,with an average of 3.6 years and median of 3 years. The remaining 34% of respondents have novesting period.

Among organizations that offer benefits through a cafeteria plan, 48% allow employees todesignate some portion of their benefit dollars toward an organization-sponsored retirement plan.

The types of plans offered are detailed below:

Type of Plan Offered

# of

Organizations

Who Offer

% of

Organizations

Who Offer

Tax-Sheltered Annuity: 401(k), 403(b) 144 58%

Other Defined Contribution Plan 13 5%

IRA/SEP-IRA 21 8%

Defined Benefit Plan 8 3%

Other 3 1%

No Retirement Benefit 72 29%*Total # of Organizations 250

*Some organizations offer more than one type of plan.

Among organizations that offer a tax-sheltered annuity plan, 41% have conducted an audit of theplan during the past 12 months. Of those, 7% either have considered, or are consideringdiscontinuing the plan. Reasons cited included both budgetary and compliance issues.


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Ninety-six percent (96%) of survey participants confirmed that their organizations board ofdirectors formally approved the current compensation of their Executive Director. Fifty-fourpercent (54%) report that a formal salary survey was conducted to determine reasonablecompensation for the Executive Director.

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V. Compensation by Position

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Responsible to the Board of Directors for management of the entire nonprofit organization including fundraising/development, human resources, strategic planniprograms, finance and communications. Represents organization to government agencies, community and the public.

005

Executive

2014 Third Sector New England & Nonprofit Compensation Associa

Executive Director/Chief Executive O!ce

Page 46

Number ofOrgs Emps

25th%ile

Median(50%)

Avg bOrg

75th%ile

Annual Base Salaries10th%ile

90th%ile

Avg byEmployee

All Organizations:

By Budget Size:

to $249,999

$250,000 - $999,999

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over

By Geographic Location:

Berkshire County Region


Central Massachusetts Region

Greater Boston Region

Northeastern Massachusetts Region

Southeastern Massachusetts/Rhode Island Region

By Field of Service:

Srvcs & Adv: Children and youth

Srvcs & Adv: Immigrant, GLBT, minority, other

Srvcs & Adv: Elderly, developmentally disabled

Philanthropy

Arts, culture, recreation

Environment, conservation, animal welfare

Housing and homelessness prevention

Cmnty/econ dev, social justice, legal, civil rights

Counseling, crisis interv, mental hlth, medical

Association and memberships

Public policy and education reform

Food programs & pantries, nutrition, agriculture

Health and fitness, wellness

By Number of Employees:

1 - 2

3 - 56 - 10

11 - 25

26 - 50

51 -100

101 - 250

251+

By Years of Experience Required:

2 - 3 Years

4 - 6 Years

7 - 10 Years

More than 10 years

By Level of Education Required:

Bachelor's Degree

Master's Degree

DoctorateBy Gender of Employee:

Male

Female

By Race/Ethnicity of Employee:

Black

White

By Number of Years in Position:

Up to 5 Years

5 - 10 Years

11 - 20 Years

More than 20 Years

227

-------

24

46

45

61

31

20

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20

45

32

60

35

35

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40

8

36

5

33

13

16

22

22

5

10

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5

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2331

38

35

18

37

33

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64

63

18

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81

93

7-------

92

135

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198

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96

46

37

48

227

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46

45

61

31

20

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45

32

60

35

35

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8

36

5

33

13

16

22

22

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10

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38

35

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96

46

37

48

$54,596

----------

35,360

49,496

75,645

85,010

111,509

129,860

----------

40,366

71,897

48,619

69,094

56,094

45,053

----------

52,416

63,430

48,356

39,395

66,292

56,668

68,664

----------

37,856

36,20948,106

59,787

69,331

79,173

98,866

122,300

----------

47,747

80,962

44,720

----------

50,336

63,540

----------

66,953

49,970

----------

54,795

----------

49,496

61,980

60,006

51,800

$75,005

----------

40,919

55,999

91,250

99,382

128,003

185,900

----------

49,005

80,039

61,350

90,543

76,003

69,992

----------

86,045

98,894

62,272

60,160

86,757

87,875

79,238

----------

43,758

52,00061,000

75,754

87,526

90,002

112,143

142,253

----------

60,002

98,883

96,086

----------

65,271

89,991

----------

91,624

66,997

----------

74,532

----------

66,749

76,596

71,136

91,031

$104,998

----------

50,440

69,493

98,114

120,536

150,134

221,427

----------

82,556

105,019

100,932

116,855

98,862

99,174

----------

109,481

77,442

136,290

113,693

80,000

70,247

96,897

100,922

131,841

94,515

151,014

76,003

105,019

----------

52,957

62,40079,997

94,006

108,160

130,000

138,549

180,003

----------

124,509

81,339

133,328

163,883

----------

91,499

120,016

213,325----------

124,755

95,680

----------

107,931

103,990

----------

97,022

104,510

98,862

122,263

$150,134

----------

62,400

86,648

114,473

172,122

187,500

271,306

----------

117,296

148,907

173,966

153,603

159,994

158,787

----------

138,669

181,511

138,091

113,631

125,819

137,992

209,482

----------

64,808

74,88096,907

112,819

154,128

174,897

189,753

240,126

----------

109,538

177,008

188,927

----------

116,543

174,159

----------

187,821

134,992

----------

148,354

----------

139,189

171,085

152,839

175,891

$209,447

----------

71,784

96,587

151,740

217,297

211,856

297,546

----------

150,896

201,573

224,536

200,039

221,886

242,104

----------

186,750

242,345

197,434

267,887

200,570

169,363

234,848

----------

69,871

90,002135,554

153,394

213,324

242,784

214,519

287,519

----------

130,406

248,883

208,504

----------

153,612

240,153

----------

233,486

179,163

----------

213,325

----------

205,298

222,308

192,113

235,198

$119,952

----------

52,944

72,916

106,533

136,865

162,587

221,071

----------

91,407

121,277

118,269

127,652

121,776

121,075

----------

116,815

95,907

143,126

135,383

102,678

102,024

112,362

110,125

141,470

99,399

160,519

84,293

126,464

----------

53,213

62,09584,530

99,476

126,171

135,827

150,314

192,101

----------

121,094

86,079

146,327

145,601

----------

96,987

135,928

232,868----------

139,506

106,627

----------

131,168

119,366

----------

112,391

124,863

116,027

133,393

$119,9

-------

52,9

72,9

106,5

136,8

162,5

221,0

-------

91,4

121,2

118,2

127,6

121,7

121,0

-------

116,8

95,9

143,

135,3

102,6

102,0

112,3

110,

141,4

99,3

160,5

84,2

126,4

-------

53,2

62,084,5

99,4

126,

135,8

150,3

192,

-------

121,0

86,0

146,3

145,6

-------

96,9

135,9

232,8-------

139,5

106,6

-------

131,

119,3

-------

112,3

124,8

116,0

133,3


61/186

01

Executiv

Associate Director/Chief Operating O!cerProvides direction and day-to-day management of several key functions other than programs such as finance, administration, human resources, and/ordevelopment; assumes responsibility for major projects; assumes responsibility for organization in absence of Executive Director. Participates as a member of thesenior management team to formulate and implement policies and plans to meet the organization's short- and long-term objectives.

Valuing our Nonprofit Workforce 2014 Page 4

Number ofOrgs Emps

All Organizations:

By Budget Size:

$250,000 - $999,999

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over






Southeastern Massachusetts/Rhode Island RegionBy Field of Service:








11 - 25

26 - 50

51 -100

101 - 250

251+

By Years of Experience Required:2 - 3 Years

4 - 6 Years

7 - 10 Years


Bachelor's Degree

Master's Degree

By Gender of Employee:

Male

Female


Black

White


Up to 5 Years5 - 10 Years

11 - 20 Years

More than 20 Years

By Number of Employees Managed:

1 to 3

4 to 8

15 and over

75

----

6

10

25

20

14

----

15

12

21

11

14----

13

20

8

6

7

8

----

11

11

8

20

20

----8

25

18

----

31

27

----

25

46

----

5

60

----

2917

10

14

----

11

19

34

83

------

6

10

26

24

17

------

17

13

25

12

14------

13

24

8

8

8

9

------

11

12

8

25

22

------8

26

19

------

32

30

------

25

51

------

5

67

------

3119

10

15

------

11

20

36

$60,594

--------

59,403

76,835

88,936

--------

56,792

62,600

60,732

69,555

52,021--------

64,189

58,251

--------

52,948

71,839

86,690

--------

59,490

73,944

--------

53,348

77,302

--------

60,607

58,690

--------

59,663

--------

56,85171,760

64,617

--------

70,000

69,661

$78,000

---------

76,674

91,016

94,422

---------

78,968

92,144

74,818

72,930

69,519---------

79,072

77,751

---------

70,086

83,741

113,189

---------

73,752

79,997

---------

69,524

90,428

---------

72,852

78,000

---------

78,146

---------

69,99289,835

97,001

---------

80,231

81,120

$95,680

---------

59,644

71,718

94,131

115,721

129,459

---------

89,835

115,190

93,725

100,080

88,379---------

92,123

110,396

81,713

92,758

115,700

113,568

---------

75,691

88,307

84,209

97,001

128,730

---------85,384

84,885

125,008

---------

80,975

123,864

---------

100,630

92,123

---------

79,997

99,008

---------

81,016117,541

93,340

128,001

---------

72,238

89,835

101,504

$129,459

---------

119,777

132,933

165,371

---------

120,994

149,916

130,956

133,526

124,972---------

117,385

134,503

---------

132,521

129,459

162,552

---------

112,835

164,008

---------

107,838

149,521

---------

144,310

123,427

---------

130,000

---------

119,600141,544

143,166

---------

139,760

133,526

$157,901

---------

148,368

150,790

207,854

---------

151,536

259,563

163,946

154,989

161,367---------

126,171

176,343

---------

156,514

150,014

179,878

---------

148,233

182,000

---------

139,491

174,504

---------

171,995

152,768

---------

160,846

---------

153,117170,040

229,466

---------

179,806

152,635

$105,906

---------

60,469

74,416

99,598

113,803

138,966

---------

99,286

131,800

101,346

104,357

99,559---------

94,821

116,464

90,966

111,163

115,146

110,129

---------

76,882

99,273

88,449

105,765

138,408

---------86,518

94,758

129,965

---------

87,547

126,871

---------

116,030

100,660

---------

94,856

108,124

---------

93,179114,934

92,602

131,456

---------

83,652

114,663

107,279

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$103,8

-------

60,4

74,4

98,0

114,7

138,2

-------

100,5

122,2

99,8

101,4

99,5-------

94,8

112,4

90,9

118,2

111,9

106,8

-------

76,8

95,8

88,4

108,2

133,0

-------86,5

93,0

123,4

-------

88,1

121,9

-------

116,0

100,1

-------

94,8

106,3

-------

93,5117,8

92,6

131,0

-------

83,6

107,7

106,9

Avg byEmployee


62/186

Directs delivery of programs in accordance with the organization's goals and objectives. May write or participate in writing of grant applications, depending onstructure of organization. Ensures program activities comply with contracts. Supervises program sta!either directly or through intermediary supervisors. Acts asliaison with government agencies, the community and the public relative to funding, contracts and delivery of services. Participates as a member of the seniormanagement team in the development and implementation of organization-wide policies and programs that contribute to its overall success. This is a single-incumbent position. Report others in other program-related jobs (e.g., 140, 420, 421, 430, 435, 853, 856, 950, 955).

015

Executive


Director, Program(

Page 48

Number ofOrgs Emps

All Organizations:

By Budget Size:

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over







By Field of Service:Srvcs & Adv: Children and youth







6 - 10

11 - 25

26 - 50

51 -100

101 - 250

251+

By Years of Experience Required:4 - 6 Years

7 - 10 Years


Bachelor's Degree

Master's Degree


Male

Female


White


Up to 5 Years

5 - 10 Years

11 - 20 YearsMore than 20 Years


1 to 3

4 to 8

9 to 14

15 and over

60

----

12

21

13

11

----

11

6

22

8

10

----12

12

5

5

8

7

----

6

7

9

8

12

17

----25

13

----

29

24

----

26

39

----

53

----

25

19

188

----

11

17

9

23

82

------

13

24

21

18

------

14

6

30

15

13

------15

19

5

7

12

12

------

6

8

13

8

17

29

------32

19

------

37

30

------

32

48

------

69

------

29

22

209

------

12

20

10

28

$68,409

--------

66,431

72,700

68,013

82,389

--------

67,517

72,723

67,063

65,416

--------67,884

69,326

66,627

73,900

--------

71,305

70,096

72,446

--------67,161

70,699

--------

68,864

67,997

--------

78,882

67,964

--------

69,326

--------

67,018

68,471

72,913

--------

66,627

67,548

69,162

$77,381

---------

67,746

80,221

74,703

89,477

---------

72,915

85,213

72,446

82,389

---------72,530

73,653

74,402

82,420

---------

85,145

80,985

82,972

---------72,552

83,554

---------

73,085

82,197

---------

84,001

72,905

---------

77,054

---------

73,455

77,381

81,562

---------

76,253

74,402

72,615

$89,752

---------

70,262

94,942

85,862

112,674

---------

83,887

84,188

90,720

81,619

92,206

---------85,862

90,002

90,667

90,293

84,282

111,041

---------

68,765

81,432

87,381

108,451

89,856

94,474

---------83,928

98,446

---------

84,219

91,250

---------

102,534

85,540

---------

90,002

---------

90,002

88,619

92,06184,219

---------

85,384

90,335

85,010

90,075

$113,314

---------

85,811

117,416

95,784

145,265

---------

86,970

114,588

120,304

120,006

---------104,998

114,039

90,423

137,761

---------

115,399

109,148

122,375

---------100,168

123,594

---------

106,943

115,096

---------

121,352

103,022

---------

113,329

---------

112,643

118,918

113,869

---------

91,655

111,514

119,842

$137,244

---------

113,672

144,102

121,572

195,677

---------

136,750

149,019

160,954

128,610

---------122,266

160,014

133,301

185,734

---------

148,108

116,580

171,434

---------126,283

149,323

---------

124,700

145,849

---------

168,008

124,573

---------

140,348

---------

127,982

149,344

147,391

---------

120,207

122,664

144,870

$98,129

---------

78,670

101,008

88,726

124,196

---------

87,825

95,394

103,854

96,413

98,453

---------89,130

102,666

100,199

95,425

87,443

115,124

---------

72,509

85,189

100,313

106,090

92,163

108,463

---------90,145

107,806

---------

90,540

101,570

---------

110,752

89,718

---------

98,807

---------

97,965

98,312

100,07692,580

---------

86,865

99,046

99,738

99,775

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$98,1

-------

78,7

99,8

92,9

128,3

-------

88,5

95,3

104,3

94,3

100,0

-------89,6

109,9

100,1

94,2

87,6

114,3

-------

72,5

86,2

99,6

106,0

93,2

113,1

-------90,9

104,1

-------

92,2

98,5

-------

111,2

90,8

-------

97,4

-------

99,9

96,4

100,393,9

-------

86,9

99,1

101,7

98,2

Avg byEmployee


63/186


64/186

Manages the day-to-day operations of a regional facility that delivers program services in accordance with organization goals and objectives. Functions include:program development and implementation, sta"ng, volunteer coordination, community relations, budgeting, record keeping and facility maintenance. Mayparticipate in or lead fundraising activities for the region.

060

Administrative


Regional Manager/Center Manage

Page 50

Number ofOrgs Emps

All Organizations:

By Budget Size:

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999






251+


2 - 3 Years

By Level of Education Required:Bachelor's Degree


Male

Female


White


Up to 5 Years

5 - 10 Years


1 to 3

4 to 8

17

----

5

6

----

8

----

6

----

8

----

8

----13

----

6

14

----

16

----

11

9

----

6

7

53

------

17

22

------

29

------

30

------

32

------

20

------35

------

18

25

------

45

------

23

20

------

9

14

$43,101

--------

41,500

--------

41,500

--------

41,600

--------

41,800

--------

41,202

--------44,412

--------

41,500

41,833

--------

43,400

--------

42,098

41,600

--------

45,198

$45,479

---------

44,751

---------

44,778

---------

45,001

---------

49,644

---------

45,926

---------50,960

---------

48,394

47,502

---------

46,935

---------

49,525

45,050

---------

53,763

$57,034

---------

62,201

---------

50,960

---------

52,749

---------

64,865

---------

55,100

---------60,570

---------

64,865

60,466

---------

59,634

---------

62,400

56,868

---------

56,451

61,485

$71,365

---------

72,488

---------

61,286

---------

67,420

---------

80,000

---------

62,400

---------72,405

---------

84,051

74,506

---------

71,365

---------

77,002

76,755

---------

67,600

$98,384

---------

99,840

---------

70,000

---------

97,856

---------

99,840

---------

70,350

---------99,840

---------

100,362

93,937

---------

97,656

---------

99,840

99,476

---------

74,704

$62,183

---------

62,828

---------

53,280

---------

58,813

---------

68,152

---------

55,150

---------65,822

---------

66,977

63,517

---------

62,715

---------

64,014

62,489

---------

68,205

60,689

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$60,3

-------

55,3

59,5

-------

54,6

-------

57,9

-------

65,4

-------

53,9

-------59,2

-------

69,1

59,8

-------

60,3

-------

57,0

64,4

-------

60,2

62,4

Avg byEmployee


65/186

06

Administrativ

O!ce ManagerProvides direct supervision of the organization's o"ce services including mail pick up and distribution, records maintenance, copy/print services, reception, o"cemaintenance and cleaning services, communications/telephones, and similar.


Number ofOrgs Emps

All Organizations:

By Budget Size:

$250,000 - $999,999

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over






Northeastern Massachusetts RegionSoutheastern Massachusetts/Rhode Island Region







Public policy and education reform


3 - 5

11 - 25

26 - 50

101 - 250

251+By Years of Experience Required:

1 Year

2 - 3 Years


High School Diploma

Associate's Degree

Bachelor's Degree


Female


Black

White



11 - 20 Years

More than 20 Years


1 to 3

4 to 8

59

----

12

12

10

14

8

----

5

15

5

17

98

----

8

7

5

5

15

6

----

6

10

12

9

15----

8

27

----

20

5

16

----

51

----

7

42

----

3114

9

6

----

18

7

86

------

12

12

12

21

26

------

10

28

6

18

1311

------

8

7

5

6

40

7

------

6

10

13

11

39------

16

40

------

42

5

17

------

76

------

8

60

------

3919

13

6

------

30

12

$31,200

--------

30,356

33,904

39,520

29,428

30,098

--------

30,139

32,548

35,185

--------

29,956

--------

36,217

29,952--------

29,286

30,264

--------

30,014

34,478

--------

31,200

--------

31,200

--------

30,16029,286

32,065

--------

30,264

29,775

$34,773

---------

34,320

37,456

40,997

31,252

34,086

---------

34,195

39,489

37,471

---------

33,280

---------

39,520

32,616---------

31,226

34,762

---------

33,847

38,043

---------

34,585

---------

34,216

---------

33,28036,171

36,099

---------

33,342

34,944

$40,467

---------

39,700

43,774

48,787

39,520

38,043

---------

40,030

46,842

46,395

41,45437,800

---------

44,861

46,800

39,395

52,274

37,471

41,454

---------

39,520

42,869

45,198

43,867

37,440---------

38,043

40,050

---------

40,248

32,616

41,600

---------

40,050

---------

43,836

40,467

---------

39,52042,744

42,702

42,479

---------

39,957

41,402

$46,369

---------

45,849

46,597

56,705

46,436

42,715

---------

43,846

57,080

44,733

---------

43,509

---------

52,274

42,752---------

42,740

46,265

---------

45,396

47,362

---------

45,791

---------

45,149

---------

44,26746,800

46,707

---------

46,192

48,448

$55,264

---------

56,611

48,749

62,382

57,878

48,445

---------

46,921

64,054

47,000

---------

47,058

---------

62,833

47,112---------

52,281

55,801

---------

54,633

61,144

---------

55,264

---------

53,354

---------

54,99549,442

52,387

---------

57,425

58,198

$41,581

---------

40,800

42,091

49,765

40,189

38,830

---------

39,834

47,798

47,408

41,21040,875

---------

45,624

47,754

38,738

51,561

38,388

41,172

---------

38,653

42,748

46,649

47,380

38,226---------

38,427

41,397

---------

40,553

36,779

43,905

---------

41,247

---------

46,002

40,751

---------

40,47341,031

41,829

44,445

---------

40,923

42,231

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$43,5

-------

40,8

42,0

49,2

43,7

42,1

-------

36,1

42,1

46,8

47,1

42,242,4

-------

45,6

47,7

38,7

51,4

41,1

41,7

-------

38,6

42,7

46,1

47,8

41,6-------

42,7

43,4

-------

45,4

36,7

44,3

-------

43,4

-------

45,0

42,8

-------

40,642,9

43,5

44,4

-------

43,8

43,1

Avg byEmployee


66/186

Provides a wide variety of skilled administrative and clerical support for chief executive, directors or other senior management sta!. Responsibilities includeexposure to sensitive information and require considerable use of tact, diplomacy, discretion and judgment. Is responsible for special projects as assigned, mayattend board or similar meetings to take or transcribe and distribute minutes, prepares board packets, maintains databases, and researches/analyzes data anddevelops reports to aid in management decision-making. May follow up on projects assigned to managers by senior executives.

070

Administrative


Executive Assistan

Page 52

Number ofOrgs Emps

All Organizations:

By Budget Size:

$250,000 - $999,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over







Southeastern Massachusetts/Rhode Island RegionBy Field of Service:








11 - 25

26 - 50

51 -100

101 - 250

251+

By Years of Experience Required:1 Year

2 - 3 Years

4 - 6 Years


High School Diploma

Associate's Degree

Bachelor's Degree


Female


Black

White



11 - 20 Years

More than 20 Years


1 to 3

70

----

6

27

17

16

----

5

14

10

21

11

9----

16

15

6

6

5

10

----

7

10

7

19

22

----8

20

20

----

18

15

27

----

65

----

5

60

----

3712

10

10

----

16

82

------

7

28

18

24

------

5

17

10

23

16

11------

16

16

7

7

6

16

------

9

10

7

20

31

------10

23

26

------

20

23

28

------

76

------

7

67

------

4112

12

10

------

17

$33,536

--------

31,313

37,773

36,130

--------

33,987

30,152

33,334

--------

31,395

31,861

35,606

--------

31,832

36,075

--------

36,803

37,896

--------

27,418

34,931

36,154

--------

34,613

--------

34,682

--------

30,13536,240

37,841

--------

37,228

$38,461

---------

37,461

42,386

41,839

---------

37,807

38,000

42,042

---------

36,155

38,942

41,652

---------

41,272

41,309

---------

39,104

40,872

---------

37,424

38,584

41,577

---------

38,875

---------

39,104

---------

35,74037,603

39,655

---------

43,441

$45,875

---------

38,938

45,739

53,467

45,698

---------

41,600

45,718

53,238

45,032

50,000

45,219---------

41,492

48,340

35,100

47,278

47,143

45,505

---------

38,938

45,375

53,622

47,674

46,010

---------34,476

46,592

44,403

---------

45,552

45,219

48,038

---------

46,000

---------

38,938

46,280

---------

45,03244,096

45,303

56,898

---------

51,293

$54,231

---------

53,612

61,547

55,182

---------

52,947

53,581

60,877

---------

53,570

58,651

50,000

---------

56,695

53,893

---------

55,640

50,934

---------

54,506

53,893

58,630

---------

54,532

---------

55,931

---------

53,04053,446

56,436

---------

54,631

$61,520

---------

58,175

72,785

60,393

---------

58,956

59,342

69,243

---------

56,977

62,483

63,511

---------

68,960

60,973

---------

61,239

66,743

---------

59,852

59,729

68,411

---------

62,644

---------

62,404

---------

60,60753,855

67,296

---------

62,870

$46,926

---------

41,049

45,470

53,636

47,487

---------

42,157

45,807

52,843

45,371

50,443

43,578---------

43,249

48,122

43,560

47,748

49,584

46,555

---------

38,889

49,004

49,430

49,386

47,616

---------38,045

48,553

47,785

---------

44,533

46,235

50,568

---------

47,381

---------

38,006

47,965

---------

44,48744,960

48,653

59,950

---------

49,642

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$47,5

-------

43,6

45,4

54,0

48,7

-------

42,1

46,2

52,8

46,2

52,3

43,7-------

43,2

48,1

46,5

47,9

51,1

47,8

-------

40,3

49,0

49,4

49,5

48,6

-------38,3

49,1

48,8

-------

44,7

46,6

50,7

-------

48,1

-------

39,2

48,3

-------

45,044,9

49,7

59,9

-------

50,1

Avg byEmployee


67/186

07

Administrativ

Administrative Assistant, Senior LevelProvides administrative and clerical support to managers and/or other department members. Duties may include researching and compiling information andcoordinating activities between departments and/or outside services. Maintains data, generates and formats reports and other documents, using a range ofcomputer software skills including spreadsheets, word processing, desktop publishing, database management, and/or presentation software, etc. May beresponsible for administering special projects related to departmental functions.


Number ofOrgs Emps

All Organizations:

By Budget Size:

$250,000 - $999,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over












26 - 50

51 -100

101 - 250

251+


1 Year

2 - 3 Years

4 - 6 Years

By Level of Education Required:High School Diploma

Associate's Degree

Bachelor's Degree


Female


Black

Hispanic or Latino

White


Up to 5 Years

5 - 10 Years

11 - 20 Years

More than 20 YearsBy Number of Employees Managed:

1 to 3

52

----

6

18

14

11

----

14

8

14

5

10

----11

15

5

6

----

6

5

15

17

----

5

28

8

----15

7

23

----

46

----

9

5

42

----

29

12

16

8----

9

92

------

7

22

27

33

------

27

10

22

7

25

------14

26

7

10

------

9

6

30

37

------

6

46

15

------23

20

33

------

85

------

10

6

70

------

40

15

23

8------

10

$31,275

--------

30,653

31,100

30,802

--------

29,761

32,296

31,383

--------30,878

30,700

--------

34,143

29,848

--------

30,956

35,056

--------32,032

29,757

34,150

--------

31,164

--------

31,225

--------

31,389

30,841

30,335

--------

$34,076

---------

33,213

39,957

33,707

---------

31,803

37,950

34,279

---------33,213

32,911

---------

40,518

32,594

---------

33,280

39,520

---------33,800

31,195

38,740

---------

33,800

---------

33,753

---------

34,643

39,520

33,280

---------

$41,174

---------

35,360

41,496

43,680

37,939

---------

37,455

41,548

47,462

50,502

39,520

---------44,294

38,252

46,883

38,657

---------

51,938

33,145

43,795

37,455

---------

33,884

37,697

43,680

---------41,496

33,280

43,035

---------

40,414

---------

49,171

34,996

40,602

---------

40,602

44,990

37,455

53,217---------

43,607

$48,532

---------

50,315

49,150

47,081

---------

42,994

51,969

46,686

---------52,717

47,345

---------

49,493

45,687

---------

46,935

49,150

---------49,150

36,925

51,531

---------

48,648

---------

47,263

---------

47,055

48,541

41,496

---------

$54,024

---------

60,254

54,250

50,136

---------

48,422

57,391

56,572

---------59,545

51,157

---------

53,996

50,960

---------

54,758

52,736

---------53,323

40,173

56,256

---------

54,358

---------

52,780

---------

52,050

52,257

53,926

---------

$42,101

---------

38,635

43,272

44,163

40,247

---------

38,370

40,961

45,767

46,913

41,822

---------44,204

40,490

45,430

39,576

---------

51,288

35,769

44,900

38,972

---------

34,459

40,416

44,235

---------42,183

34,291

45,145

---------

41,997

---------

47,796

36,548

41,533

---------

41,626

43,492

39,540

51,550---------

43,729

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$42,8

-------

39,4

41,8

44,8

43,8

-------

37,7

39,7

46,0

48,6

44,9

-------43,4

41,2

44,5

41,5

-------

49,2

36,4

44,6

41,6

-------

34,5

41,6

45,3

-------40,9

33,5

46,0

-------

42,8

-------

47,1

35,4

42,3

-------

41,3

42,7

42,0

51,5-------

42,5

Avg byEmployee


68/186

Performs clerical duties including answering telephones, screening calls, taking messages and acting as receptionist. Sets up and maintains files, uses computerskills to enter and maintain data, prepares correspondence and develops other routine documents. May make appointments and handle travel arrangements.Coordinates activities related to departmental functions.

080

Administrative


Administrative Assistant, Intermediate Lev

Page 54

Number ofOrgs Emps

All Organizations:

By Budget Size:

$250,000 - $999,999

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over














Health and fitness, wellness


6 - 10

11 - 25

26 - 50

51 -100101 - 250

251+


1 Year

2 - 3 Years


High School Diploma

Associate's Degree

Bachelor's Degree


Male

Female


BlackHispanic or Latino

White


Up to 5 Years

5 - 10 Years

11 - 20 Years

More than 20 Years

88

----

12

9

29

22

15

----

6

21

12

17

1715

----

14

20

11

8

8

11

5

----

10

10

9

823

24

----

25

37

----

36

23

23

----

10

80

----

1416

70

----

62

32

20

8

272

------

12

11

42

73

133

------

13

97

24

35

3469

------

31

73

12

9

17

91

12

------

10

11

12

1566

154

------

87

89

------

145

44

34

------

12

247

------

1643

191

------

149

50

40

8

$26,000

--------

27,165

25,091

29,058

24,960

--------

27,194

24,960

28,018

27,647

29,26627,102

--------

27,681

26,567

24,421

28,171

24,960

--------

26,312

26,19529,193

24,981

--------

24,960

26,520

--------

24,960

27,437

28,486

--------

24,290

26,000

--------

27,14423,953

27,040

--------

24,960

27,171

28,952

$29,120

---------

29,245

27,441

30,774

28,580

---------

27,966

27,040

33,389

29,245

31,13330,036

---------

29,120

31,200

26,260

28,746

27,040

---------

28,964

28,35031,954

28,865

---------

27,040

30,639

---------

28,350

30,836

31,200

---------

29,120

29,120

---------

29,41726,000

29,370

---------

28,839

29,094

32,334

$32,417

---------

32,760

29,994

32,063

33,280

31,824

---------

29,973

30,160

35,995

31,533

34,13333,280

---------

31,200

35,256

32,635

30,805

31,200

30,077

---------

32,032

29,994

36,057

31,99035,256

31,221

---------

30,160

33,280

---------

31,720

33,010

34,060

---------

31,814

32,323

---------

31,36729,744

33,010

---------

31,200

32,958

37,971

38,813

$37,138

---------

37,690

35,095

37,991

37,388

---------

32,833

34,331

42,958

35,006

39,24439,010

---------

33,800

40,279

39,442

37,770

35,006

---------

40,314

33,21840,872

35,115

---------

35,006

36,140

---------

37,222

34,944

40,633

---------

34,138

37,336

---------

34,92934,258

37,960

---------

34,746

35,147

42,827

$42,407

---------

39,410

40,271

43,431

42,815

---------

39,104

37,989

48,901

41,358

49,00543,451

---------

40,448

44,085

44,327

42,640

38,380

---------

49,377

37,70644,225

40,383

---------

40,227

41,226

---------

41,725

39,385

44,710

---------

37,639

42,782

---------

41,77938,280

43,443

---------

40,310

38,024

46,923

$33,379

---------

33,381

31,262

32,319

34,693

33,169

---------

31,344

30,903

37,457

32,684

36,47934,651

---------

32,432

35,578

33,431

32,164

33,335

31,377

---------

32,831

31,556

35,997

31,40036,045

32,403

---------

31,549

33,517

---------

32,863

33,671

35,625

---------

31,301

33,493

---------

32,73930,649

34,163

---------

31,933

33,208

37,571

39,702

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$33,5

-------

33,3

31,7

31,6

36,0

34,8

-------

31,9

31,8

35,2

32,2

36,433,5

-------

32,0

34,4

32,9

32,5

31,8

33,6

32,9

-------

32,8

31,7

34,5

31,334,9

33,7

-------

31,9

33,8

-------

33,6

33,8

34,9

-------

32,0

33,7

-------

32,831,8

34,0

-------

32,9

33,2

37,7

39,7

Avg byEmployee


69/186

08

Administrativ

Administrative Assistant, Junior LevelPerforms routine clerical duties such as answering telephone, taking and delivering messages, setting up and maintaining files, sorting/delivering mail, enteringdata into the computer, preparing routine correspondence.


Number ofOrgs Emps

All Organizations:

By Budget Size:

$250,000 - $999,999

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over














11 - 25

26 - 50

51 -100

101 - 250

251+

By Years of Experience Required:1 Year

2 - 3 Years


High School Diploma

Associate's Degree

Bachelor's Degree


Male

Female


Black

Hispanic or Latino

White

By Number of Years in Position:Up to 5 Years

5 - 10 Years

11 - 20 Years

More than 20 Years

69

----

7

5

21

17

16

----

7

19

8

15

614

----

12

23

5

6

9

----

9

6

7

20

22

----22

22

----

40

11

6

----

8

62

----

10

17

50

----56

16

10

8

208

------

7

6

38

66

87

------

15

84

27

29

1142

------

24

82

7

8

52

------

9

11

10

57

115

------80

49

------

139

22

8

------

8

185

------

13

39

133

------125

21

16

9

$20,800

--------

18,720

23,011

19,760

--------

19,169

20,280

20,800

21,401

--------

20,800

20,800

19,032

--------

20,534

20,800

--------19,760

23,088

--------

20,800

21,195

--------

20,800

--------

18,970

18,720

20,800

--------19,644

21,569

19,448

$22,880

---------

22,381

27,420

21,923

---------

23,005

21,876

24,627

24,685

---------

24,274

23,192

20,800

---------

26,125

21,985

---------21,289

26,406

---------

22,880

26,032

---------

22,880

---------

22,943

20,800

23,140

---------21,299

23,473

28,366

$27,487

---------

24,960

27,435

25,855

29,390

24,844

---------

25,960

26,520

28,808

22,88030,056

---------

27,727

29,390

20,883

29,567

22,880

---------

21,216

28,808

26,146

30,555

25,480

---------25,522

28,974

---------

27,539

28,361

32,209

---------

21,541

27,560

---------

28,808

23,566

27,560

---------25,563

27,061

33,072

34,445

$31,705

---------

29,521

33,280

31,200

---------

33,280

29,390

32,563

34,050

---------

30,742

33,935

26,032

---------

34,050

30,846

---------29,479

31,200

---------

31,762

31,871

---------

31,897

---------

31,346

29,390

32,542

---------30,358

31,897

34,695

$35,010

---------

35,060

34,613

35,381

---------

38,676

32,760

40,518

37,975

---------

33,613

37,197

31,630

---------

37,499

34,333

---------34,035

33,280

---------

34,902

34,266

---------

35,098

---------

38,708

35,006

35,173

---------34,050

37,844

36,832

$27,426

---------

26,258

26,787

26,222

29,763

26,622

---------

28,044

26,164

29,465

24,70529,878

---------

27,381

29,298

22,060

28,873

24,021

---------

23,405

28,857

27,458

29,972

26,428

---------26,008

28,787

---------

27,311

28,244

30,651

---------

22,680

27,639

---------

28,034

25,570

28,024

---------26,192

28,020

31,322

34,646

25th%ile

Median(50%)

Avg bOrg

75th%ile


90th%ile

$27,1

-------

26,2

26,5

26,5

29,0

27,7

-------

26,3

27,0

25,4

29,3

23,628,0

-------

26,8

28,4

23,1

27,7

24,5

-------

23,4

29,4

26,8

28,1

27,2

-------26,6

28,5

-------

27,1

27,7

31,4

-------

22,6

27,4

-------

27,5

27,0

27,3

-------26,4

27,6

30,1

34,3

Avg byEmployee


70/186

Receives and greets visitors. Determines the nature of their visits and notifies appropriate sta!members. Answers and transfers telephone calls using multiple-linequipment, and represents organization to callers and visitors in a friendly, professional manner. May issue security badges, maintains visitor logs and calls vendas requested. May perform routine clerical duties including filing, word processing, and sorting and distributing mail. For employees who are responsible forscheduling patient appointments, facilitating patient flow, and referring patients to other resources, please refer to (752) Receptionist, Medical.

090

Administrative


Receptionis

Page 56

Number ofOrgs Emps

All Organizations:

By Budget Size:

$1,000,000 - $2,499,999

$2,500,000 - $9,999,999

$10,000,000 - $24,999,999

$25,000,000 and over













11 - 25

26 - 50

51 -100

101 - 250

251+


1 Year

2 - 3 YearsBy Level of Education Required:

High School Diploma


Male

Female


Black

Hispanic or Latino

White


Up to 5 Years

5 - 10 Years

11 - 20 Years

More than 20 Years

63

----

6

22

19

11

----

16

13

11

10

11

----8

22

5

6

12

----

7

8

9

18

20

----

23

12----

42

----

11

50

----

13

16

41

----

39

16

14

11

145

------

8

46

32

53

------

47

33

16

15

30

------15

36

6

15

51

------

8

10

20

40

66

------

63

16------

106

------

15

120

------

18

33

81

------

76

24

18

13

$20,800

--------

19,760

22,023

20,800

--------

20,571

19,760

22,431

26,133

21,468

--------21,174

21,973

21,149

20,800

--------

20,948

19,760

20,800

--------

19,760

21,711--------

19,760

--------

18,720

20,800

--------

22,689

19,760

20,862

--------

19,760

19,708

22,608

23,953

$22,880

---------

22,017

26,853

21,965

---------

21,174

21,019

23,566

27,310

24,643

---------22,880

27,310

23,566

21,861

---------

23,566

22,350

22,017

---------

20,800

25,984---------

22,589

---------

19,656

23,208

---------

23,566

20,800

23,161

---------

21,533

21,819

24,386

26,655

$27,040

---------

24,139

24,960

28,039

27,310

---------

23,725

25,002

26,728

31,200

29,557

---------27,352

29,828

27,446

26,790

24,960

Documents

Valuing Our Nonprofit Workforce 2014 Report 0