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Prototype 2.0 A New Way of Finding the Best SAP Solution with our Customers Value Messaging Community Presale s VE

Value messaging prototype 2 0_vf (3)

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The way we created prototype to help our customer evaluating our solution with sketching and design thinking approach

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Page 1: Value messaging prototype 2 0_vf (3)

Prototype 2.0

A New Way of Finding the Best SAP Solution with our Customers

Value Messaging Community

Presales VE

Page 2: Value messaging prototype 2 0_vf (3)

You have to demo SAP and show that it is the best solution for a customer

What if...

…you could ensure a full alignment between the customer and SAP?

…you could be the trusted advisor and preferred solution in the mind of the customer?

…you could avoid big effort a long time to customize a demo and answer hundreds of questions in an xls sheet?

Prototype 2.0 is a way to make it happen!

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Prototype 2.0: a unique experience to make the customer understand why and how SAP solutions can help, in leveraging Design Thinking and Graphical Facilitation (1/2)

Page 4: Value messaging prototype 2 0_vf (3)

Prototype 2.0: a unique experience to make the customer understand why and how SAP solutions can help, in leveraging Design Thinking and Graphical Facilitation (1/2)

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Publigroupe Workshop

Qualification

Context and SWOT analysis

Customer Jouney Map

Process description

Illustration 1: Publigroupe Qualification Step

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Option 1

Option 2

Illustration 1: Publigroupe Prototype step (2 potential solutions)

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Illustration 2: La Poste Courrier

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Illustration 3: La Nouvelle République du centre Context

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Illustration 3: La Nouvelle République du centre Prototype – Phase 1

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Illustration 3: La Nouvelle République du centre Prototype – Phase 2

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Prototype 2.0 in a nutshell

Combine in one shot several dimensions...

In leveraging Graphical Facilitation and Design

Thinking technics…

...to help the customer make its own picture

Page 12: Value messaging prototype 2 0_vf (3)

Context: A French training “Value Messaging”, co-led by pre-sales (Laurence Barbaray)

and VE (Serge Frappier) to experiment what pre-sales can get from VE approaches and tools

One attendee, Xavier Petit, who decided to experiment graphical facilitation with customers to change the way of demonstrate SAP Solutions

All drawings presented in that deck were done by Xavier

Experimentation done with 3 different customers => 100% success

Do not hesitate to contact us:

Xavier Petit, Presales

Serge Frappier, Value Engineering

Laurence Barbaray, Presales