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1 CONFIDENTIAL Value in the Emergency Department John G. Holstein, Director- Business Development- Zotec Partners Mark Mackey, MD, Vice Chairman, Clinical Operations University of Illinois at Chicago Hospital Department of Emergency Medicine

Value in the Emergency Department

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Value in the Emergency Department. John G. Holstein, Director- Business Development- Zotec Partners Mark Mackey, MD, Vice Chairman, Clinical Operations University of Illinois at Chicago Hospital Department of Emergency Medicine . You Never Know Who. 130,000,000 Emergency Department Patients. - PowerPoint PPT Presentation

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Page 1: Value in the Emergency Department

1CONFIDENTIAL

Value in the Emergency Department

John G. Holstein, Director- Business Development- Zotec Partners

Mark Mackey, MD, Vice Chairman, Clinical Operations

University of Illinois at Chicago Hospital

Department of Emergency Medicine

Page 2: Value in the Emergency Department

2CONFIDENTIAL

You Never Know Who

Confidential

Page 3: Value in the Emergency Department

3CONFIDENTIAL

130,000,000 Emergency Department Patients

That is 356,000 patients/day

Page 4: Value in the Emergency Department

4CONFIDENTIAL

130,000,000 ED patients 250 patients per minute

Page 5: Value in the Emergency Department

5CONFIDENTIAL

That is 10 MLB Teams Per Minute in Joe Torre’s World

Page 6: Value in the Emergency Department

6CONFIDENTIAL

Where is the Value of Emergency Medicine?

Page 7: Value in the Emergency Department

7CONFIDENTIAL

Revenue• “We need to get Mrs. Brown to ICU.”• 68% of all hospital admissions*• Each emergency physician contributes $984,575 in

revenue**

- James Augustine, MD EDBA- Jackson Coker Contribution to Operations Percentage of Revenue Calculator

Page 8: Value in the Emergency Department

8CONFIDENTIAL

The Decision to AdmitThe Decision to Discharge

• Inpatient Revenue

• Downstream Revenue

Page 9: Value in the Emergency Department

9CONFIDENTIAL

Emergency Medicine

Emergency Medicine is the nexus of the care continuum

The entire spectrum of human accident, illness and/or infirmity…every day…in every emergency department.

Page 10: Value in the Emergency Department

10CONFIDENTIAL

Preserving Revenue through Payer Contracting No Matter What the Landscape

Practice issues• Know the data and your market• Volume and acuity of patients by plan• Current collection, including self-pay?• That’s collection…per patient visit • These are issues today and within ACOs

Page 11: Value in the Emergency Department

11CONFIDENTIAL

Highlight Your ED Practice

• Expertise unique to your ED• Door-to-doctor times• Door-to-balloon times• Patient satisfaction scores• Communication with their specialists• Pediatric attendings, etc., etc., etc. • *ED observation

Page 12: Value in the Emergency Department

12CONFIDENTIAL

Know Your Practice Data

• E/M-Visit Codes: 99281 through 99291• All non-E/M codes; especially high volume• Observation services• Bedside ultrasounds• X-Rays and ECGs• Sedation• Even if you are not billing these today!!!

Page 13: Value in the Emergency Department

13CONFIDENTIAL

Types of Deals

• Flat Rate:• $ per Visit• $ per RVU

• Procedure-based

Page 14: Value in the Emergency Department

14CONFIDENTIAL

Emergency Medicine Specific Issues

• Preservation of core EM issues• EM is unique in Medicine• Establish this fact in the negotiation• EM has its own identity and issues

Page 15: Value in the Emergency Department

15CONFIDENTIAL

Here They Are…• EMTALA• Prudent Layperson Definition of

an Emergency• Insistence on plan specificity to

avoid silent PPOs• No favored nation clauses in

the contract• Be very careful about

moonlighting physicians• The special case of payment

bundling• Credentialing: You want a

delegated process

15

• How is the “provider” defined in this contract?

• Documentation requirements: Medicare or CPT?

• Claim submission parameters: The ED is a special case

• Do not allow contract assignment without your review

• Term: How long are you willing to live with this deal?

• Appeal process and your Medical Director’s involvement

Page 16: Value in the Emergency Department

16CONFIDENTIAL

“You Never Know Who”

Page 17: Value in the Emergency Department

17CONFIDENTIAL

John G. Holstein Director of Business Development

Zotec Partners610-668-6473

[email protected]://www.linkedin.com/in/johngholstein