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Creating new value through unique technologies
Advanced production technology and global supply system
Capital Input
Directing created value toward capital
Corporate Governance
After-sales services
Quality in assembly
Products
Showroom proposals
Providing diverse information
Providing high-quality products and services
Advanced fusion of design and functionality
Relationships with stakeholders
TOTO Water Environment Fund
TOTO GALLERY• MA TOTO MuseumVolunteer activities
Financial capital
Optimal management resources
Intellectual capital
R&D toward TOTO “Only One” technologies
Manufactured capital
Global expansion of production sites
Human capital
Diverse human resources sharing our corporate philosophy
Social/relationship capital
Relationships of trust with stakeholders cultivated through our rich history
Natural capital
Resources with care for a sustainable society
TOTO Group Value Creation Model
Logistics–SalesProcurement–ProductionR&D
Three Cross-organizational
Innovation Activities
“Demand Chain
Innovation”
“Management Resource
Innovation”
“Marketing Innovation”
The three material issues derived from
our mission“Environment”
“Relationships”
“Cleanliness and Comfort”
EWATER+ RIMLESS TORNADO FLUSH
CEFIONTECT HYDROTECT
TOTO Global Environmental Vision
Value Chain
Global Housing Equipment Business
New Business Domains
Mid-Term Management Plan TOTO WILL2022
Strength
1
Strength
2
Strength
4
Strength
5
Strength
3
Society
Realize a sustainable society
Employees
Work lively and utilize individuality
Customers
Offer lifestyles that go beyond expectations
Shareholders
Earn trust and provide returns over the long term
Business partnersCoexist and grow together
while contributing to society and the environment
Created value
Integrating CSR into Management
Integrating CSR into Management
The TOTO Group conducts corporate activities with the aim of continuing to provide greater contributions to society and the environment.
To achieve this goal, we are taking steps toward integrating our management and CSR activities. We are also working to
create value for our stakeholders while leveraging our strengths and, as we continue to create value through our value chain,
we will spread this value throughout society as a whole by way of our social contribution activities.
For more detailed information, please refer to the TOTO GROUP Integrated Report 2019