Value Chain Analysis by Ahsan Hussain

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    Quote: Turning a global presence into global competitive advantage requires a company toexploit the value creation opportunities generated by global presence and to meet related

    challenges

    VALUE CHAIN:

    Value chain is a high-level model of how businesses receive raw materials as input, addvalue to the raw materials through various processes, and sell finished products to customers.

    The value chain is a systematic approach to examining the development of competitiveadvantage. It was created by M. E. Porter in his book, Competitive Advantage (1980). The chain

    consists of a series of activities that create and build value. They culminate in the total value

    delivered by an organization. The 'margin' depicted in the diagram is the same as added value.

    The organization is split into 'primary activities' and 'support activities.'

    PRIMARY ACTIVITIES:

    Inbound logistic: - The receiving and warehousing of raw materials and their distribution tomanufacturing as they are required.

    Operation: - The processes of transforming inputs into finished products and services.

    Outbound logistic: - The warehousing and distribution of finished goods.

    Marketing & Sales: - The identification of customer need and the generation of sales.

    Services: - The support of customers after the product & services are sold to them.

    PROPPED PRIMARY ACTIVITIES:

    The infrastructure of the firm: - organizational structure, control system, company culture etc.

    Human Resources Management: - Employee recruiting, hiring, firing, training, development,and compensation.

    Technology: - Technology to support value-creating activities.

    Procurement: - Purchasing inputs such as material, supplies, and equipment.

    When one thinks about of innovative value chain management, it is common and useful to

    look at the exploits fast-clock speed industries and organizations what are sometimes calledthe fruit flies of our economy. The dynamic evolution of these organizations, the upstart new

    ventures or the aggressive electronics giants, can teach a great deal about industry and value

    chain dynamics. With rapidly shifting supply chains and high-clock speed technologies, thesefirms often provide useful lessons for responding to cutting-edge strategic challenges. & here I

    have discussed some value chains of Relative organizations.

    Prepared By :Ahsan Hussain Page 1 3/27/2010

    Contact : [email protected]

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    Wal-Mart Stores IncMission Statement:

    "Our mission is to enhance and integrate our supplier diversity programs into

    all of our procurement practices and to be an advocate for minority- and

    women-owned businesses."

    Wall Mart Value Chain:

    Manufacturer Vendors Distribution CentersWall Mart Stores

    Inbound Logistics: Costs: 2%- 4% of Sales

    Shippers are always on the lookout for ways to speed product from source through supply chains

    to the consumer, and Wal-Mart's "Remix" distribution strategy is a two-track inbound logistics

    system that will separate high-turnover goods from slower-selling products to reduce stock-outs,especially in its fast-growing grocery stores. Wal-Mart has leaned on its vendors to work with

    transportation and logistics providers to consolidate less-than-truckload deliveries into truckload

    freight before it reaches a store.

    Outbound Logistics:

    Costs: 2-3% in cost savings

    Store rental costs: 2% of sales

    Wal-Mart operates an unrivaled global network of 146 distribution centers. Included in that total

    are 103 domestic distribution centers that service its approximately 2,800 discount stores, super

    centers and Neighborhood Markets and 525 Sam's Clubs, and another 43 facilities that serviceWal-Mart's 1,300 international units located in nine countries.

    Every time you roll out another distribution center you have to realign the network to make thesystem more efficient, Wade said.

    Technology:

    Wal-Mart Stores Inc is backed by RFID system (radio-frequency identification tags) on shipping crates

    and pallets a move thats likely to spur broader adoption of the technology because of Wal-Marts market

    clout.

    RFID uses low-powered radio transmitters to read data stored in tags that are embedded with tiny chips

    and antennas. Proponents of the technology say such smart tags can store more detailed information

    than conventional bar codes, enabling retailers and manufacturers to track items at the unit level.

    Prepared By :Ahsan Hussain Page 2 3/27/2010

    Contact : [email protected]

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    Human Resource Management:

    As part of its ongoing efforts to foster diversity and equal employment opportunities. Wal-Mart

    Stores Inc. Employment Practices Advisory Panel. The Panel works with Wal-Mart's senior

    management to develop and implement progressive enhancements to equal employment

    opportunity and diversity initiatives for the nation's largest private workforce."If you resource yourself with the right people and have a culture that understands the need tocontinually change, then your ability to address unknown or unexplained events is much

    greater," Wade said. "This is one extreme advantage that Wal-Mart has."

    DELL Inc

    Mission Statement:

    "To be the most successful computer company in the world at delivering the best

    customer experience in markets we serve."

    Dell Value Chain:

    Hardware selection (product features and performance) Order process(order and paymentprocesses)Software selection (Setup &Installation process)Internet connection service (maintenance, repair, support)

    Inbound logistics:

    The receiving and warehousing of raw materials and their distribution to manufacturing

    as they are required as per customer order specification since DELL is unique with the reason

    that its 1st

    and last steps begins & ends at customer.

    Operations:The processes of transforming inputs into finished products and services according to

    customer orders.

    Outbound logistics:The warehousing and distribution of finished products, the inventory holding is very

    effective in Dell since the system is built-to-order)

    Services:Customer Support, Dell Inc provides 24 hours customer support online as a built-in live web chat

    option on its website as well as on 24hrs toll free helpline just to value its customer and to takehigh quality feedback to make its future products carefully and as innovative as per orderspecification.

    Prepared By :Ahsan Hussain Page 3 3/27/2010

    Contact : [email protected]

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    UFONE GSM

    Mission Statement:

    To be the best Cellular option for U!

    Ufone Value Chain:

    Manufacturers (Manufacturing of Sims) Sales & Service Centers/ Franchises & Ushops(Distributed to Several Authentic Sellers) Activation (Activation of SIMS via 789 ContactCenter (PTA) regulations) Services (Customer Support & Services)Inbound logistics:

    The receiving and warehousing of SIMS (Subscribers Identification Modules) without

    IMSI nos defined, Handsets

    Outbound logistics:

    The warehousing and distribution of finished products to the differentSales & Services Centers, Franchises, U Shops, Retailers.

    Marketing & Sales:

    Marketing Announcement via medias, offering promotional campaign (offers), BBFD

    (Bring Back From Dormancy) promotions & relative techniques of Lucky Draws and othertechniques to create desire among people and to provide them utter satisfaction & to win back

    disgruntled customers

    Operations:

    The processes of transforming & ascending in order for which tailor made softwares are

    being used to record & maintain inventory and for activation, deactivation and service controlpurposes. Designing & offering vast range of attractive VAS to target people from different

    demographics for their well interest and satisfaction with high quality affordability and usage

    pride.

    Services:

    24 hours Customer Service Help Line, more than 2500 + sales service centers to deal and

    take ownership of problems with willingness of help since Ufone Believes

    You never have a product or price advantage again. They can be easily duplicated, but astrong customer service culture cant be copied.

    Prepared By :Ahsan Hussain Page 4 3/27/2010

    Contact : [email protected]

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    GUL AHMED Textile Mills LTD

    Mission Statement:

    To deliver value to our partners through innovative technology

    & teamwork fulfilling our social and environmental responsibilities

    GUL AHMED TEXTILE

    VALUE CHAIN:

    R& D Samplings of Fashions & Designs Raw Materials Fashion Catalogs Manufacturing Warehousing Distribution Centers

    ExportsOperation: -

    GUL AHMED holder of ISO 9000, as well as of ISO 14000 certifications from internationally

    renowned ISO auditors. Transparent operation, flourished technology, well cultured, hassle freeproductive environment best defines operations of GUL AHMED. The processes of transforminginput into finished products. The Gul Ahmed is a network of composite mills which manufacture

    good from yarn to finished goods in order to achieve and maintain high quality, the conversion

    of raw material into finished product of Gul Ahmed are cloth, (Quirt covers, cushion covers, bed

    sheets sets etc.) thread.

    Procurement: -

    Being a recognized Member of WTO. Procurement department of Gul Ahmed dont faceany damned challenge in arranging raw materials and materials for input it works in a manner to

    import/purchase the machinery, arrange fuelling for highly sophisticated machineries, and to

    manage every possible latest equipment which is needed in the company, and to make theproduction process hassle free, to decrease lead time & be the reason of supplement to every

    department of the company. To fulfill and reply every rivalary challenge!

    Technology: -

    On the national level, Gul Ahmed a firm having legitimate competitive edge over other rivalries

    since that its there strong belief that

    The first rule of any technology used in a business is that automation applied to an efficient

    operation will magnify the efficiency. The second is that automation applied to an inefficientoperation will magnify the inefficiency.

    Gul Textiles is an established textile company, which has excellent production facilities. They

    have excellent machinery and CAD/CAM systems efficient and accurate ways of processing datainto information by using different types of information systems like expert systems, knowledge

    based systems, sales management, and online systems so that customers can track their orders

    over the Internet

    Prepared By :Ahsan Hussain Page 5 3/27/2010

    Contact : [email protected]

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    Infrastructure of the firm: -

    Infra structure of a firm is the point of interest for the judgment of companys stake holders

    between its logical to an extent that the firms building should be concrete and its foundationshould be strong up to maximum level since that as per IFRS and AFS, the fixed assets are to

    depreciated yearly (IFRS 65) even thought apart from it, the building when being utilized for the

    production must be meeting all Factories Act and All business assets codes of LAW as GULAHMED fulfilled

    GOOGLE INC.Google," a play on the word "googol," the mathematical term for a 1 followed by 100 zeros.

    Mission Statement:

    "To make the world's information universally accessible and useful"

    GOOGLE Value Chain:

    R & D Information Architecture Information Organization Information Retrieval Reconciliation via Meta Data Updating of Information byMeta Data Unit

    Operations:

    Where is the Wave Taking Google. And it yelled Google the world with Google , the idea

    serves as the core basics of GOOGLE INC. the framework of mission statement is carried outwith world 3 highly strategic research experts analyzing intact goggling world with their

    experience. And making their mission possible with the cordial group of Employees with a

    decentralized management system

    Procurement:

    Procurement for the place where technology flourishes would be the norm of advance

    technological supplement which indeed requires highly sophisticated storage servers, technicallyadvanced equipments, parts such as processors making the experts possible to get well equipped

    and has well comfortable environment which will enable the working unit to get achieve what is

    required! Hence Supplement of raw material is just not the basic task of procurement here but anenabling pace.

    Technology:

    At Google, Technology BEGINS and INNOVATES by the researchers but for more innovationcertainly it is required that at least the endpoint where currently technology has ended should be

    present so this is the basic idea, Google invests more the 65% of its income on appealing

    technology for the research purpose. Recently it has been innovated by GOOGLE thatCAPTURE IT & SEARCH concept officially announced on 9 th Feb 10

    Prepared By :Ahsan Hussain Page 6 3/27/2010

    Contact : [email protected]

    http://www.google.com/search?q=%221+followed+by+100+zeroes%22&hl=enhttp://www.google.com/search?q=%221+followed+by+100+zeroes%22&hl=en
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    Human Resource Management:

    Google just dont like quotas in the boardroom or in the office. Winning companies are

    meritocracies. They practice differentiation, making a clear distinction between top, middle andbottom performers. This system is candid and fair, and its the most effective way for an

    organization to field the best team & believes When we learn something from each other, we're

    formed by the experience.... we are authors of each other

    If you think work is boring and youd rather sip a coffee and chill, if you think notebooks are aplace to make doodles, if you think daydreaming could be YOUR profession, then youve come

    to the right place! Sit back and relax, the fun has just begun when work sets off @ GOOGLE !

    OVERALL Conclusion:

    We love to get to a mode where we're looking at the number of employees served, the number

    of checks processed-we name it, some business metric--and take it out of the technology realm

    and tie our success to their success in terms of business but personally In

    many successful organizations, financial metrics are only part of the puzzle. Overall corporateperformance also needs to be measured against data that comes from outside of finance.

    Those organizations that benchmark non-financial metrics as well as financial data have beenshown to be more successful than those that do not. Enterprises that focus their performance

    management initiatives primarily on financial processes and metrics miss a critical opportunity to

    deliver on the real vision of performance management & analysis.

    "If you are not managing your value chain, you are not managing your business."

    Prepared By :Ahsan Hussain Page 7 3/27/2010

    Contact : [email protected]