1

SRI RAMACHANDRA

INSTITUTE OF HIGHER EDUCATION AND RESEARCH (SRIHER)

(Deemed to be University)

FACULTY OF MANAGEMENT

VALIDATION OF COURSE OUTCOMES AND

THEIR MAPPING TO PROGRAMME

OUTCOMES FOR BBA & MBA

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CONTENT

1. Graduate Attributes of SRIHER (Target)

2. Graduate Attributes of Faculty of Management

3. Programme Educational Objectives (PEOs) of BBA and

MBA

4. Programme Outcomes (POs) of BBA

5. Course Outcomes (COs) of BBA

6. Mapping of COs to POs of BBA

7. Programme Outcomes(POs) of MBA

8. Course Outcomes (Cos) of MBA

9. Mapping of COs to POs of MBA

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1. Graduate Attributes of Sri Ramachandra Institute of Higher Education

and research:

1. Sri Ramachandra Graduates have in depth discipline specific knowledge and

skills

a. Demonstrate up-to-date knowledge and practice skills

b. Academic competent and Intellectual curiosity

c. Critical thinking and creative skills

d. Analysis and research skills to solve theoretical and real-world problems

2. Sri Ramachandra graduates are professionals

a. Communicate effectively

b. Key team player in multidisciplinary teams

c. Ethically and culturally competent

d. Take pride in professional and personnel integrity and display honesty

e. Self- reflective and self-aware

3. Sri Ramachandra graduates are socially responsible entrepreneurs

a. Responsible global citizen

b. Reflective practitioners committed for continuous professional development

c. Create quality services by adopting cost effective technology

d. Demonstrate leadership and administrative skills

e. Demonstrate adaptability and resilience

4. Sri Ramachandra graduates are technologically updated

a. Demonstrate skillful use of technology

b. Confident to integrate digital technology in learning ,research and practice

c. Efficient in networking through media

2. Graduate Attributes of Faculty of Management

Academic and Cognitive

• Academic excellence

• Discipline

• Creativity

• Critical Thinking

• Positive Attitude

• Decision Making

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Social

• Communication

• Team Orientation

Values

• Ethics

• Leadership

• Commitment and focus

Academic Excellence

• Strong foundation in the concepts is required for any graduate and it will demonstrate

the ability to perform and exhibit superior performance.

Discipline

• Every human is required to be regulated in accordance with the particular system of

governance. Whatever the field our graduates enter into, discipline is the foremost

priority.

Creativity

• We are living in an era, where the work force is being replaced by Robots

everywhere. Now, if we desire not to be replaced, a management graduate should be

highly creative and out of box thinker.

Critical Thinking

• Our graduates should have strong analytical skills and he/she must think critically to

evaluate the factual evidence and draw conclusions.

Positive Attitude

• Positive Attitude will make a person optimistic and helps to avoid negative thoughts.

Developing this attitude within our graduates will help them to see the brighter side of

their career and life.

Decision Making

• Effective and timely decisions will have a great impact on the growth of any

organization. A Management graduate should not decide based on herd instinct, rather

analyse the situation and take timely decisions.

Communication

• To be effective in their chosen field, one has to have great communication skills and

Healthcare is not an exception. Being an Administrator one should equip themselves

in oral and written communication skills.

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Team Orientation

• No one is going to work in isolation; organization expects more of teamwork and

outcomes from the team. Hence, graduates should prepare themselves to work in a

group and contribute towards the success.

Ethics

• Ethics is doing right even when nobody is watching us. Both personal and

professional ethics is expected from the management graduates.

Leadership

• Leadership , a skill to lead or guide is required from any successful leader and

graduates who aspire to become great leader should focus on this skill

Commitment and Focus

• Most of the successful personalities in this world are the ones who were committed to

their dreams and passion and the same focus and commitment is required for a

management graduate to fulfil their dreams and passion.

3. Programme Educational Objectives of BBA & MBA are as follows:

PEOs of BBA

BBAPEO 1: To apply concepts of Management Principles, Financial Aspects, Quality

Standards, Statistical implications, Human Resource Management, Marketing Management

and Healthcare Laws to Hospital and Health Systems Management.

BBAPEO 2: To design and develop interdisciplinary and innovative practices.

BBAPEO 3: To inculcate effective communication skills, analytical and critical thinking

abilities, leadership qualities, entrepreneurial skills for a successful career in any industry and

R&D organisations.

PEOs of MBA

MBAPEO 1: To create professional and effective managers of hospitals with leadership and

problem-solving skills.

MBAPEO 2: To attain a general level of competence in hospital management and to enable

them to act with creative, innovative and entrepreneurial potentials with management tools.

MBAPEO 3: To provide advancement of conceptual and practical knowledge in the field of

hospital management to contribute to nation building while upholding ethical practices.

MBAPEO 4: To develop competent management professionals with strong ethical values

capable of assuming a significant role in Corporate and Society.

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MBAPEO 5: To enable the students possess professional skills for employment and lifelong

learning in management.

4. Program Outcomes (POs) for BBA Hospital & Health System

Management

After the graduation, the students will be able to:

PO1: Apply the principles and practices of management in business.

PO2: Apply analytical and critical thinking abilities for problem solving and information

based decision making.

PO3: Lead themselves and others in achievement of project/organizational goals.

PO4: Conform business affairs with respect to economic, societal, environmental, legal and

ethical issues.

P05: Communicate across teams effectively.

PO6: Engage in independent entrepreneurial and life-long learning.

5. Course Outcomes (COs) of BBA

First Year -- Semester I

Principles of Management

CO101: Students will have an idea of the overall Managerial Functions which can be applied

in any organizational set up

Basics of Hospital Administration

CO103: Students will have a general idea about the fundamentals of hospital administration

Health Economics

CO105: Students will have the complete understanding about micro and macroeconomics

Basics of Medical Sciences

CO107: Students will have a basic understanding of structure & functions of various organ

system of a human body. Students will have basic knowledge on various aspects of

community medicine

Ability Enhancement Course 1 English

CO111.1: Speak and write grammatically correct sentences in English.

CO111.2: Develop effective writing skills.

CO111.3: Build fluency in English

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Ability Enhancement Course 2 Environmental Science

CO 113.1: Identify the implications of environmental policies and standards on compliance

with regulatory, standard setting organizations and International policies.

CO 113.2: Apply management practices to environmental and occupational health issues.

CO 113.3: Understand and describe the processes and mechanisms by which hazards are

produced, released, transported, and modified in the environment and affect health.

First Year - Semester II

Organization & Management of Hospital Services I

CO102: Students will learn about the process, functions and structure of clinical & non-

clinical departments of Hospitals

Financial Accounting in Healthcare

CO104: Student will possess a managerial outlook at accounts.

Organization Behavior

CO106: Students will have a better understanding of human behavior in organization

Marketing Management

CO108: Students will have a general idea about the fundamentals of marketing management

Fundamentals of Disaster Management

CO110: Students will gain knowledge about disaster planning and management of disaster

Ability Enhancement Course 3 English for clinical communication

CO 114.1: Speak and write grammatically correct sentences in English.

CO 114.2: Develop effective writing skills needed for clinical task.

CO114.3: Build fluency in English needed for clinical tasks.

Hospital Hands-on Posting – I

CO152: Ability to associate learning with Clinical Practices.

Second Year - Semester III

Patients Rights & Responsibilities

CO201: Students will have a general idea about the basic rights & responsibilities of a Patient

Basic Statistics and Operations Research

CO203.1: To facilitate objective solutions in business decision making under subjective

conditions.

CO203.2: Student will be able to facilitate quantitative solutions in business decision making

under conditions of certainty, risk and uncertainty.

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Organization & Management of Hospital Services – II

CO205: Students will learn about the process, functions and structure of Support services of

a hospital.

Business Communication

CO207 (GDE001): Students will be equipped with modern communication techniques and

business correspondence.

UHS 15DE 207 (GDE002) Public Relations

CO207 (GDE002): Students will be equipped with the knowledge and nuances involved in

Public relations.

Hospital Hands-on Postings- II

CO251: Ability to associate learning with Non-Clinical Practices.

Second Year -Semester IV

Quality Assurance in Hospitals

CO202: Students will learn about the various quality tools and accreditation process

Hospital Infrastructure Management

CO204: Students will have an overview of how to plan the infrastructure facilities for the

modern day hospital.

Materials Management for Hospitals

CO206: Students will gain knowledge in Purchase, Storage, Materials handling and logistics

systems

Basic Financial Management

CO208: Students will possess the techniques of managing finance in an organization.

Legal Framework for Hospitals

CO210: Students will be equipped with the basic knowledge about legal procedures and

requirements in Hospitals

Health Insurance & Claims Management

CO212 (GDE007): Students will gain knowledge and understanding about Health Insurance

and Third Party Administration

Medical Tourism

CO212 (GDE008): Students will get to know the importance and concepts involved in

International patient care and medical Tourism.

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Third Year - Semester V

Human Resource Management

CO301: Students will gain knowledge and skills needed for success as a human resource

professional

Basics of Research Methodology in Management Sciences

CO303: Students would become acquainted with the scientific methodology in business

domain. They would also become analytically skilful.

Hospital Information System

CO305: Students will have a general idea about the utilization of Information technology in

healthcare setting

Project Management

CO307 (GDE005): Students will gain knowledge in the area of Feasibility Report,

Formulation of a Project and Bottlenecks in Project Management.

Strategic Management

CO307 (GDE006): Students will have a general idea about the fundamentals of strategic

management process.

SUMMER TRAINING IN HOSPITALS / INDUSTRIES

CO351: Ability to expose to and practice the acquired knowledge.

Third Year - Semester VI

Services Marketing

CO302: Students will be equipped with the knowledge to apply the concepts of services

marketing in promoting services.

Career Management

CO304 (GDE009): Students will be equipped with the requisite skills and knowledge needed

for success in their career.

The subject will help the students to be prepared before facing an Interview and bring about

over all personality development.

Computer Skills

CO304 (GDE010): Students will be equipped with the practical exposure to basics of

computing.

Project Work

CO352: The students will be able to perform statistical analysis and understand the

significance of a problem and able to give suggestions.

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6. Mapping of COs to Pos of BBA

SEMESTER I PO1 PO2 PO3 PO4 PO5 PO6 TOTAL

UHS 15CT 101 Principles of Management

CO101 H M M M M H

2.3

UHS 15CT 103 Basics of Hospital Administration

CO103 H M M H H H

2.7

UHS 15CT 105 Health Economics

CO105 H M M M L M

2

UHS 15CT 107 Basics of Medical Sciences

CO107 L L M M H M

1.8

UHS 15AE 111 (AAE001) Ability Enhancement

Course 1 English

CO111.1 H L M L H H

2.2

CO111.2 H L M L H H 2.2

CO111.3 H L M L H H 2.2

UHS 15AE 113 (AAE004) Ability Enhancement

Course 2 Environmental Science

CO113.1 H L M H H H

2.5

CO113.2 H L M H H H 2.5

CO113.3 H L M H H H 2.5

TOTAL 2.8 1.3 2 2.1 2.7 2.8

22.9

13.7

SEMESTER II

UHS 15CT 102 Organization & Management of

Hospital Services I

CO102 H M M M H H

2.5

UHS 15CT 104 Financial Accounting in Healthcare

CO104 H H M M M H

2.3

UHS 15CT 106 Organization Behaviour

CO106 H M H M H H

2.7

UHS 15CT 108 Marketing Management

CO108 H H H H H H

3

UHS 15CT 110 Fundamentals of Disaster

Management H M H M M H 2.5

11

CO110

UHS 15AE 114 (AAE002) Ability Enhancement

Course 3 English for clinical communication

CO114.1 H L M L H H

2.2

CO114.2 H L M L H H 2.2

CO114.3 H L M L H H 2.2

UHS15CR152 HANDS-ON POSTING-I

CO152 H H H H H L

2.7

TOTAL 3 2 2.4 1.9 2.4 2.8

17.5

14.5

SEMESTER – III

UHS 15CT 201 Patients Rights & Responsibilities

CO201 H M H H M H

2.7

UHS 15CT 203 Basic Statistics and Operations

Research

CO203.1 H H H M M M

2.5

CO203.2 H H H M M M 2.5

UHS 15CT 205 Organization & Management of

Hospital Services – II

CO205 H M M M H H

2.5

UHS 15DE 207(GDE001) Business Communication

CO207 (GDE001) H M M M H H

2.5

UHS 15DE 207 (GDE002) Public Relations

CO207 (GDE002) H M M M H H

2.5

UHS15CR251 HANDS-ON POSTING-II

CO251 H H H H H L

2.7

TOTAL 3 2.4 2.6 2.3 2.6 2.4

17.9

15.3

SEMESTER – IV

UHS 15CT 202 Quality Assurance in Hospitals

CO202 H M H H M H

2.7

UHS 15CT 204 Hospital Infrastructure

Management

CO204 H M H H H M

2.7

12

UHS 15CT 206 Materials Management for

Hospitals

CO206 H H M M L H

2.3

UHS 15CT 208 Basic Financial Management

CO208 H M M M L H

2.2

UHS 15CT 210Legal Framework for Hospitals

CO210 H L M M H H

1.8

UHS 15DE 212 (GDE007) Health Insurance &

Claims Management

CO212 (GDE007) H L M M M H

2.2

UHS 15DE 212 (GDE008) Medical Tourism

CO212 (GDE008) H M H H H H

2.8

TOTAL 3 2 2.4 2.4 2.1 2.9

16.7

14.8

SEMESTER – V PO1 PO2 PO3 PO4 PO5 PO6

UHS 15CT 301 Human Resource Management

CO301 H M H M H H

2.7

UHS 15CT 303 Basics of Research Methodology in

Management Sciences

CO303 H H M M H H

2.7

UHS 15CT 305 Hospital Information System

CO305 H H M H M H

2.7

UHS 15GE 307 (GDE005) Project Management

CO307 (GDE005) H M H L H H

2.5

UHS 15DE 307 (GDE006) Strategic Management

CO307 (GDE006) H H H H H H

3

UHS15CR351 SUMMER TRAINING IN

HOSPITALS

CO351 H H H H H M

2.8

TOTAL 3 2.7 2.7 2.3 2.8 2.8

16.4

16.3

SEMESTER – VI

UHS 15CT 302 Services Marketing

CO302 H M H M H H

2.7

13

UHS 15DE 304 (GDE009) Career Management

CO304 (GDE009) H M H L H H

2.5

UHS 15DE 304 (GDE010) Computer Skills

CO304 (GDE010) H H H H H H

3

UHS15RP352 MAJOR PROJECT

CO352 H H H H H H

3

TOTAL 3 2.5 3 2.3 3 3

11.2

16.8

7. Programme Outcomes(POs) of MBA

After the graduation, the students will be able to:

PO1: Apply knowledge of management theories and practices to solve business problems.

PO2: Foster Analytical and critical thinking abilities for data-based decision making.

PO3: Develop Value based Leadership.

PO4: Understand, analyze and communicate global, economic, legal, societal,

environmental and ethical aspects of business.

PO5: Lead themselves and others in the achievement of organizational goals, contributing

effectively to a team environment.

PO6: Communicate effectively and use information and knowledge effectively.

PO7: Inculcate entrepreneurship ability.

PO8: Recognize the need for, and have the preparation and ability to engage in

independent and life-long learning.

8. Course Outcomes (Cos) of MBA

FIRST YEAR -SEMESTER I

Upon the completion of courses,

MANAGEMENT PRINCIPLES IN HEALTHCARE ORGANIZATIONS

CO101 - the students will be able to have an overview of Managerial skills and functions

FINANCIAL & MANAGEMENT ACCOUNTING

CO103.1: Students will be able to understand, apply and critically evaluate financial and

management accounting theories and techniques.

CO103.2: Possess a managerial outlook at accounts.

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MANAGERIAL & HEALTH ECONOMICS

CO105: Students are equipped with knowledge and skills with concepts and techniques

used in Micro, Macro – Economic Theory

BIO-STATISTICS & OPERATIONS RESEARCH

CO107.1: Students will be able to develop the capability for customizing the statistical

and operations research to perform various management and business activities.

CO107.2: Students will be Able to facilitate objective solutions in business decision-

making under subjective conditions.

HOSPITAL PLANNING, ARCHITECTURE & PROJECT MANAGEMENT

CO109: The students will gain knowledge in Project Management and planning of

Hospital facilities.

ORGANIZATION & MANAGEMENT OF HOSPITALS

CO111: Students will learn about the process, functions and structure of clinical & non-

clinical departments of various hospitals.

BASICS IN MEDICAL SCIENCE

CO113.1: Students will gain knowledge about structure and functions of different systems

of human body.

CO113.2: Students will also acquire knowledge on determinants of health and basic

concepts of epidemiology.

FIRST YEAR -SEMESTER – II

HUMAN RESOURCE MANAGEMENT

CO102: Students will be equipped with the knowledge and skills to manage human

resources in an organization

MARKETING MANAGEMENT

CO104: Students will be equipped with knowledge about the basic concepts of

Marketing.

ORGANIZATIONAL BEHAVIOUR

CO106: Student will be able to apply problem solving and critical thinking abilities to

analyze the kinds of choices available for developing alternative organizational behaviour

approaches in the workplace.

FINANCIAL MANAGEMENT FOR HOSPITALS

CO108: Student can obtain an understanding and ability to use basic business financial

management concepts and tools of analysis to possess the techniques of managing finance

in an organization.

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PUBLIC HEALTH SYSTEMS & HEALTH INSURANCE

CO110.1: Students will understand the various functions of Public Health and the role of

various International Organizations in Healthcare.

CO110.2: Students will gain knowledge about Risk Management and Health Insurance.

TOTAL QUALITY MANAGEMENT IN HOSPITALS

CO112.1: Students will learn about the various quality tools and accreditation process.

CO112.2: Students will know about various tools and techniques for managing quality in

hospitals

HEALTHCARE LAWS

CO114: This subject will give an insight about the ethical principles & legal procedures

to be followed in the hospital.

HOSPITAL HANDS-ON POSTING I

CO152: The students will be able to acquire knowledge from various clinical departments

and their practice.

SECOND YEAR - SEMESTER – III

RESEARCH METHODOLOGY IN MANAGEMENT SCIENCES

CO201: Student will be able to comprehend the research process including theory and

provide an overview of methodologies and methods associated with carrying out

independent research.

LOGISTICS AND SUPPLY CHAIN MANAGEMENT

CO203: Students are equipped with the knowledge and skills of moving products with

optimization of time and cost.

BUSINESS POLICY AND STRATEGIC MANAGEMENT

CO205: Student will be able to understand the strategy formulation, implementation and

evaluation

SAFETY AND DISASTER MANAGEMENT

CO207: Students will gain knowledge about safety aspects in hospitals and also they will

know about disaster planning, preparedness and management.

HOSPITAL INFORMATION SYSTEM

CO209: Students will have a general idea about the utilization of Information technology

in healthcare setting.

SERVICES MARKETING

CO211: Students will be equipped with the knowledge to apply the concepts of services

marketing in promoting healthcare services & identifying the service quality gap.

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INTERNSHIP

CO251: Students will have the ability to expose to and practice the acquired knowledge.

SECOND YEAR - SEMESTER – IV

International Health Management

CO202: The students will gain knowledge about various health care systems followed in

various countries.

Health care Technology

CO204 (GDE026): Students will gain the overview of recent trends and developments in

Healthcare

NGO Management

CO204 (GDE027): The learners will be able to understand about various NGO sector and

different schemes for NGO given by government and non-government agencies

CO204 (GDE027): They will be able to understand the legal procedure and registration

process to establish NGO

Business Analysts and Requirement Management

CO204 (GDE028).1: The students will be equipped to understand the requirements of the

stakeholders in business

CO204 (GDE028).2: The students will be able to make the software development team

understand and fulfil the client requirements

Hands on posting – II

CO252: The students will be able to associate learning with non-clinical and

administrative departments in the hospital

Dissertations

CO254: The students will be able to perform statistical analysis and understand the

significance of a problem and able to give suggestions.

9. Mapping of COs to POs of MBA

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SEMESTER I PROGRAM OUTCOME Tota

l

COURSE CODE & COURSE TITLE PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8

PHM15CT101-MANAGEMENT

PRINCIPLES IN HEALTHCARE

ORGANIZATIONS

CO101

H L M L M H H H 2.3

PHM15CT103-FINANCIAL &

MANAGEMENT ACCOUNTING

CO103.1

H H L L L H H H 2.3

CO103.2 H H L L L H H H 2.3

PHM15CT105-MANAGERIAL & HEALTH

ECONOMICS

CO105

H H M H M M H M 2.5

PHM15CT107-BIO-STATISTICS &

OPERATIONS RESEARCH

CO107.1

H H M H M M H M 2.5

CO107.2

PHM15CT109-HOSPITAL PLANNING,

ARCHITECTURE & PROJECT

MANAGEMENT

CO109

H H L M L H M M 2.1

PHM15CT111-ORGANIZATION &

MANAGEMENT OF HOSPITALS

CO111

H M H M H H H M 2.6

PHM15CT113-INTRODUCTION TO BASIC

MEDICAL SCIENCE

CO113.1

H M L M L H L H 2

CO113.2 H M L M L H L H 2

TOTAL 3 2.1 1.3 1.9 1.6 2.8 2.4 2.6

20.6

17.7

SEMESTER II

PHM15CT102-HUMAN RESOURCE

MANAGEMENT

CO102

H M H H H H M H 2.8

18

PHM 15CT 104-MARKETING

MANAGEMENT

CO104

H H M H H H H H 2.9

PHM 15CT 106-ORGANIZATIONAL

BEHAVIOUR

CO106

H M H H H H M H 2.8

PHM 15CT 108-FINANCIAL

MANAGEMENT IN HOSPITALS

CO108

H H M M M H M M 2.4

PHM 15CT 110-PUBLIC HEALTH

SYSTEMS & HEALTH INSURANCE

CO110.1

H M L M L H L M 1.9

CO110.2 H M L M L H L M 1.9

PHM 15CT 112-TOTAL QUALITY

MANAGEMENT IN HOSPITALS

CO112

H H H M H H M H 2.8

PHM 15CT 114- HEALTHCARE LAWS

CO114 H M M H M H M H 2.5

PHM15CR152-HANDS-ON POSTING –I

CO152 H H H H H H L H 2.8

TOTAL

3 2.5 2.4 2.6 2.5 3 1.9 2.8

22.8

20.7

SEMESTER – III

PHM 15CT 201-RESEARCH

METHODOLOGY IN MANAGEMENT

SCIENCES

CO201

H H L H L H M H 2.4

PHM 15CT 203-LOGISTICS AND SUPPLY

CHAIN MANAGEMENT

CO203

H H L H H H M H 2.6

PHM 15CT 205-BUSINESS POLICY AND

STRATEGIC MANAGEMENT

CO205

H M H H H H M H 2.8

PHM 15CT 207-SAFETY AND DISASTER

MANAGEMENT

CO207

H L M M M H L H 2.1

19

PHM 15CT 209-HOSPITAL

INFORMATION SYSTEM

CO209

H H M L M H M M 2.3

PHM 15CT 211-SERVICES MARKETING

CO211 H H M H M H M H 2.6

PHM15CR251-INTERNSHIP

CO251 H H H H H H M H 2.9

TOTAL

3 2.6 2 2.6 2.3 3 1.9 2.9

17.7

20.3

SEMESTER – IV

PHM 15CT 202- International Health

Management

CO202

H L M H L H M H 2.3

PHM 15DE 204(GDE026) Health care

Technology

CO204(GDE026)

H M L M L H M H 2.1

PHM 15DE 204(GDE027) NGO Management

CO204(GDE027) H L L M L M M H 1.9

PHM 15DE 204(GDE028) Business Analyst

and Requirement Management

CO204(GDE028)

H M H M H H L H 2.5

PHM15CR252-HANDS-ON POSTING –II

CO252 H H H H H H L H 2.8

PHM15RP254-DISSERTATION

CO254 H H H H H H M H 2.9

TOTAL

3 2 2.2 2.5 2 2.8 1.7 3

14.5

19.2

NOTE: Degree of Attainment

High(H)-substantial 3

Medium(M)-Moderate 2

Low(L)-Slight 1

20