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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 3 3

    IF POSSIBLE, GET OUT OF THE HOUSE OR

    TRY TO REACH A SAFE PLACE > In this

    way you will avoid inhaling smoke and be-

    ing caught up in the fire

    IF THERE IS SMOKE IN THE ROOM, FIL-

    TER THE AIR BY BREATHING THROUGH

    A CLOTH (PREFERABLY WET) AND LIE

    DOWN ON THE FLOOR > The air is more

    breathable at ground level

    IF THE FIRE IS OUTSIDE THE DOOR, TRY

    SEALING ALL SLITS WITH CLOTHS,

    PREFERABLY WET ONES > You will pre-vent the smoke from seeping into the room

    and help the door contain the fire

    IF YOU LIVE IN A BLOCK OF FLATS, RE-

    MEMBER NEVER TO USE THE LIFT IN CASE

    OF FIRE > The lift could get stuck and trap

    you inside

    IF YOU ARE IN A CROWDED PLACE, MOVE

    TOWARDS THE CLOSEST EMERGENCY EX-

    IT WITHOUT SHOVING OR SHOUTING >

    These exits are designed for the swift evac-

    uation of all people!

    IF YOU FEEL UNWELL, CALL 118 IMMEDIATE-

    LY>You may have been poisoned by smoke

    or other substances present in the room

    LOOK AFTER PEOPLE WHO ARE NOT SELF-

    SUFFICIENT AND, IF POSSIBLE, HELP

    THEM REACH A SAFE PLACE> They might

    be unaware of the danger

    ENTER THE ROOMS INVOLVED IN THE FIRE

    ONLY AFTER THEY HAVE COOLED DOWN

    AND HAVE BEEN VENTILATED> It is fun-damental to thoroughly ventilate the rooms

    for a few hours

    BEFORE GOING BACK INTO YOUR FLAT

    CHECK WITH THE FIRE BRIGADE>There

    could still be potentially dangerous situa-

    tions

    FOOD PRODUCTS THAT HAVE COME INTO

    CONTACT WITH HEAT OR SMOKE FROM THE

    FIRE ARE NO LONGER EDIBLE> They may

    have been spoilt or contaminated

    HOW TO ACT DURING A DOMESTIC FIRE

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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    What are they?

    A blackout is a power outage.

    It can either be local, if it only concerns a very limited area, or widespread, if it affects one or more Mu-

    nicipalities or much wider areas, even reaching regional or national dimensions as it happened on the

    23

    rd

    September, 2003 in Italy.It may be caused by a cut or sudden overload of the electric system, brought about by a failure in a pow-

    er plant or in the grid.

    Important

    If a member of your family needs life-saving electromedical equipment, always keep the telephone num-

    ber of the emergency healthcare services handy.

    blackouts

    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E3 4

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    MAKE SURE YOU ALWAYS HAVE AN ELECTRIC

    TORCH AND A BATTERY-POWERED RADIO >

    The electric torch allows you to move around,

    while the radio allows you to get information

    and updates about the ongoing emergency

    BE CAREFUL WHEN USING CANDLES AND

    OTHER TYPES OF LIGHTING SUCH AS GASLAMPS, OIL LAMPS, ETC. >

    If the open flame comes into contact with

    flammable materials it can provoke a fire

    DO NOT OPEN THE DEEPFREEZER AND

    REFRIGERATOR UNNECESSARILY > Foods

    contained inside may get spoilt and be-

    come a health hazard

    IF YOU ARE IN THE STREET, BE CAREFUL

    AT CROSSROADS> If the traffic lights are

    out, some drivers may manoeuvre in an in-

    correct or unpredictable way

    DO NOT USE THE LIFT> There is a danger of

    getting trapped inside

    IF YOU ARE STUCK IN A LIFT, DO NOT TRY

    TO GET OUT AT ALL COSTS> There isplenty of air because lift cars are not air-

    tight

    DO NOT USE YOUR TELEPHONE EXCEPT IN

    AN EMERGENCY> It is important not to con-

    gest telephone lines since they are needed

    for rescue services

    WHEN THE POWER IS BACK, DO NOT USE

    YOUR HOUSEHOLD ELECTRICAL APPLI-

    ANCES ALL AT ONCE> Not to overload the

    power lines

    HOW TO ACT DURING A BLACKOUT

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 3 5

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E3 6

    An industrial hazard entails the possibility that, due to an accident in an industrial plant, there may be

    subsequently a fire, an explosion or a toxic cloud, involving one or more dangerous substances with

    potentially harmful effects on the population or the environment.

    These effects are mitigated by the implementation of suitable contingency plans, both internal (drawn

    up by the industry to cope immediately with the accident) and external (drawn up by the Authorities to

    face the possible consequences on the surrounding areas). The external plans provide for adequate

    self-protection measures and for the appropriate actions that the population must take.

    Recommendations

    If you reside in an area with industrial plants, inquire with the Mayor of your Municipality if they appear

    on the list of installations at risk, for which there are contingency plans in case of an accident. You can al-

    so obtain this information by checking the internet website of the Ministry of the Environment. The list of

    industrial plants at risk of serious accidents can be found at the following URL:

    www.minambiente.it/Sito/settori_azione/iar/stabilimenti/stabilimenti_italia.asp

    For cases of fires and/or explosions, please read the recommendations provided in the relevant chapters.

    industrial hazards

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    Evacuation

    When there is a high contamination risk, the Authorities in charge of managing the emergency

    may order an evacuation according to the pre-arranged external contingency plan, which also pro-

    vides instructions on the evacuation procedures and information on the collection points.

    FOLLOW THE INSTRUCTIONS FOUND ON

    THE PUBLIC INFORMATION LEAFLETS IS-

    SUED BY THE MAYOR > Know the safetymeasures and the best conduct to adopt

    IF THE PLANT IS EMITTING TOXIC SUBSTAN-

    CES> Take shelter indoors

    TO REDUCE EXPOSURE TO SUBSTANCES

    > Close doors and windows blocking all nar-

    row openings with wet cloths, switch off air con-

    ditioners and ventilators in order to prevent

    the outside air to filter inside

    KEEP UP TO DATE BY LISTENING TO THE RA-

    DIO AND WATCHING TV> To learn about the

    ongoing situation and about the instructionsissued by the competent authorities regarding

    what to do until the all-clear signal

    PAY ATTENTION TO THE INFORMATION GIV-

    EN BY THE AUTHORITIES VIA MEGAPHONES,

    SIGNALS AND OTHER MEANS > They can

    provide useful information, both on which

    measures to take and on the current situation

    AFTER THE ALL-CLEAR SIGNAL, VENTILA-

    TE ALL ROOMS AND STAY TUNED TO THE

    LOCAL RADIO STATION > To ensure a pro-

    per exchange of air and to follow post-emer-

    gency developments

    IN CASE OF AN INDUSTRIAL ACCIDENT

    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 3 7

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E3 8

    Flu

    The flu is an acute respiratory disease caused by an infection from influenza viruses; it develops

    primarily in the wintertime. It represents a significant public health problem due to its omnipres-

    ence and infectiousness, its possible complications, and given the presence of animal reser-

    voirs.

    The virus responsible for the flu enters the body through the respiratory system and is highly con-

    tagious. In Italy, some flu epidemics occur, infecting on average 5 million people.

    Influenza viruses are characterised by a marked propensity to change in such a way as to bypass

    the protective barrier of peoples resistance to infection. This entails that the defences designed

    to fight against the influenza virus spreading during a given year may prove ineffective against

    the virus circulating the following year. For this reason, the composition of the flu vaccine needs

    to be updated every year, and the vigilance of healthcare services is fundamental to prepare an

    effective vaccine for the following winter.

    PandemicA flu pandemic is the spreading of a new influenza virus throughout the world population. It can

    spread very quickly since it is a new virus and nobody has yet developed the specific immunity

    to this infection. Pandemics develop at unpredictable time intervals. During last century there

    was the Spanish flu in 1918, the Asian flu in 1957 and the Hong Kong flu in 1968. In case of a

    pandemic, the health Authorities inform the public regularly via radio, television and newspapers,

    indicating which measures must be taken to protect public health.

    flu epidemics/pandemics

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 3 9

    Getting vaccinated - especially for people at risk - is the best way to prevent and fight against the

    flu for 2 reasons:

    1) because you decrease significantly the probability of catching the disease;2) because, in case flu symptoms develop, these will be less serious and the risk of complications

    will decrease.

    CONSULT YOUR FAMILY DOCTOR OR THE

    PREVENTION DEPARTMENT OF YOUR LO-

    CAL HEALTH AUTHORITY (ASL) > To ob-

    tain reliable and updated information on

    the vaccine and the disease

    INQUIRE IF YOU FIT IN THE CATEGORIES

    AT RISK FOR WHOM VACCINATION IS REC-

    OMMENDED>Some people are more vul-nerable than others to the virus

    GET VACCINATED ONLY AFTER HAVING

    CONSULTED YOUR DOCTOR OR LOCAL

    HEALTH AUTHORITIES (ASL) > The vac-

    cine protects from the virus; however, it

    may be unadvisable for some people

    CHECK THE INSTITUTIONAL WEBSITES

    AND READ THE OFFICIAL BULLETINS>

    To keep up to date with the ongoing situa-

    tion

    FOLLOW THE HEALTH AUTHORITIES IN-

    STRUCTIONS SCRUPULOUSLY>Because, in

    case of a pandemic, some special measures

    may be necessary to ensure your safety

    IF YOU HAVE THE SYMPTOMS SEE YOUR

    DOCTOR IMMEDIATELY> A prompt diag-

    nosis helps your recovery and reduces therisk of contagion for others

    TAKE CARE OF YOUR PERSONAL HYGIENE

    AND KEEP YOUR HOME AND WORK ENVI-

    RONMENTS CLEAN> To reduce the risk of

    infection

    IF YOU ARE LIVING WITH A SICK PERSON, DO

    NOT SHARE PERSONAL OBJECTS> To avoid

    contagion

    HOW TO ACT IN CASE OF AN EPIDEMIC/PANDEMIC

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E4 0

    The international events of the past few years have raised the attention level towards a possible risk

    deriving from terrorist attacks. This problem concerns primarily our national security system,

    which is involved mainly in the prevention of such risk.

    However, it is important to at least know the basic concepts pertaining to the actions we can take

    to protect ourselves and others should an event of this type occur. It is a complex and delicate prob-

    lem. Nevertheless, though we do not intend to replace the experts on this matter, we believe it is

    useful to provide a few elements that are by now agreed upon at an international level. In this con-

    text, we will only refer to events involving a large number of people.

    We do not aspire in any way to cover all aspects; but we deem that it is better to speak about it and

    suggest a few simple precautions without alarmism, rather than avoiding any responsibilities. This

    includes the use of illustrations that may seem inappropriate for such delicate matters.

    Any criticism or disapproval regarding this particular detail will nonetheless be positive: the sug-

    gestions provided will be remembered more easily should they become necessary. In many Italian

    cities, the competent Prefectures organize training operations for this type of risk as well. It isvaluable to follow these activities without interfering with the professionals, but keeping up to date,

    also to understand the commitment and attention given to the problem.

    Biological agents

    Biological agents (viruses, bacteria, fungi, toxins) are commonly present in nature. However,

    some can be spread deliberately and with criminal intent by diffusing them in the environment

    or by contaminating food and water. Biological agents can infect people or animals through the

    skin (via abrasions and wounds), by inhalation, or through food and drink (by ingesting contam-

    inated food or water).

    Among the biological agents that may be used for terrorist attacks some are contagious (e.g.

    plague and smallpox), while others are not (e.g. anthrax and toxins). For certain agents there are

    specific treatments that can be administered in case of exposure to the infection or when the con-

    tagion has occurred. Specific vaccines are available only for a few agents.

    terrorist attacks

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 4 1

    A biological attack may not be immediately noticeable since the symptoms become manifest at

    different times depending on the incubation period of the disease.

    It is therefore possible that the Local Health Authorities, with the aid of their surveillance systems,may detect the sudden appearance of diseases with unusual or rare symptoms, among small of large

    groups of people, and consequently raise the alarm.

    However, establishing exactly which disease it is, how to treat it and who is in danger may require

    a certain amount of time.

    Therefore, it is fundamental to follow the official news broadcast on the radio and TV or published

    on institutional websites. Do not give credence to rumours that cannot be verified, or be influenced

    by conjectures that could be manipulated by anybody seeking publicity. What matters is giving and

    getting answers to the following questions:

    > Have you been or are you still in the danger area?

    > What are the signs and symptoms of the disease?

    > Where can you get medical assistance if you feel ill?

    > Are there medicines or vaccines available?

    > Who should provide them and where?

    Chemical substances

    Unlike biological attacks, the release of chemicals usually produces immediate effects.

    For many chemical agents there are specific antidotes which can eliminate or reduce the symptoms.

    It is important to bear in mind that some chemicals require decontamination. If a contaminated per-

    son comes into contact with other people, he/she could in turn contaminate them. In a context of

    real risk, it can be assumed that a chemical attack has occurred when several people suffer from

    excessive lacrimation, tremors or contractions, choking, have difficulty breathing and/or lose mo-

    tor coordination.

    Remember that the effects are not always preceded by an explosion and that many chemical agents

    are colourless and odourless.

    Treatment: in the event of an attack, rescue will be immediate and the healthcare team sent to

    the site will administer the specific antidote. For any further information or if you have any doubts,

    please contact the Poison Control Centre closest to your city.

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E4 2

    Radioactive materials

    Radioactive material can be dispersed intentionally in two ways > 1) by releasing radioactive

    sources in public places; > 2) by using conventional explosives mixed with radioactive material

    (dirty bomb). Radioactivity cannot be perceived through our 5 senses. Radiations rarely cause

    immediate symptoms, except in case of strong exposure at close range from the source. Health

    risks derive from the possibility of developing diseases in the years following the exposure. In the

    event of deliberate release of radioactive substances, only the actual finding of the source or a spe-

    cific claim can lead to determine the event. With a dirty bomb, an explosion occurs just like in a

    conventional attack: rescue workers will determine whether any radioactivity is present in the area

    concerned. As with any emergency, the Local Authorities may not be able to provide immediate in-formation on the ongoing situation. In any case, it is important to watch TV, listen to the radio and

    check institutional websites.

    Treatment: there are no antidotes for radioactivity. If you are certain or if you suspect that you ha-

    ve been exposed to radiations, you must contact your family doctor and your Local Health Authori-

    ties (ASL) for periodical check-ups.

    Explosive substances

    Explosions are characterised by a sizeable release of energy in a relatively short time, following

    which a pressure wave is generated. The greatest damage is caused by an explosion occurring in

    closed-in places, where it will probably bring about fire, smoke emissions, the collapse of whole struc-

    tures or parts of buildings. You should take similar measures to those recommended in case of a

    fire or earthquake. Explosions taking place in crowded and/or closed-in locations always create a

    lot of panic. In consideration of this, let us remind you that the majority of public places that are of-

    ten crowded (underground, theatres, etc.) have emergency plans, and the staff is trained to cope with

    such situations.

    In case of an attack, the first operations units to intervene (the Police Force, Fire Brigade, and

    Health Emergency Service 118) carry out a coordinated response to manage the event. The effec-

    tiveness of the response depends both on a prompt intervention, and on the accuracy and com-

    pleteness of the information given to rescue workers on site. Therefore, it is important that all those

    present at the event cooperate, if possible, with the competent Authorities.

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 4 3

    ASSESS WHETHER YOU BELONG TO THE

    CATEGORY CONSIDERED AT RISK OR IF

    YOU HAVE BEEN OR STILL ARE IN THE AREA

    THAT AUTHORITIES CONSIDER UNSAFE >

    To implement appropriate safety measures

    ASK YOUR FAMILY DOCTOR OR THE PRE-VENTION DEPARTMENT OF YOUR LOCAL

    HEALTH UNITS (ASL) FOR ADVICE> To

    clear any doubts and get assistance from

    the competent health facilities

    IF YOUR SYMPTOMS ARE THOSE DESCRIBED

    AND YOU FALL WITHIN THE CATEGORY

    DEEMED AT RISK, SEEK IMMEDIATE MED-ICAL ASSISTANCE> To protect yourself and

    those with whom you come into contact

    TAKE CARE OF YOUR PERSONAL HYGIENE

    AND DISINFECT YOUR HOME AND WORK

    ENVIRONMENTS>To prevent germs from

    spreading

    FOLLOW THE ADVICE OF YOUR FAMILY

    DOCTOR AND OF T HE LOCAL HEALTH

    AUTHORITIES > These cases always re-

    quire specialist measures

    IF YOU FEEL ANY SYMPTOMS, REMOVE YOUR

    CLOTHES IMMEDIATELY WHILE TOUCHING

    THEM AS LITTLE AS POSSIBLE> Some

    chemicals act when in contact with the skin

    for a certain amount of time. Chemical agents

    can contaminate skin even through clothes

    USE THE DECONTAMINATION FACILITY PRO-

    VIDED BY RESCUE SERVICES; IF NONE IS AVAIL-

    ABLE, WASH YOURSELF THOUROUGHLY BUT

    WITHOUT SCRUBBING >This helps to remove

    or at least to dilute the chemical agents con-

    taminating the skin

    WHILE WAITING FOR RESCUE WORKERS,STAY IN THE AREA BUT MOVE AWAY FROM

    THE SOURCE EMITTING THE TOXIC SUB-

    STANCE> It is essential that qualified per-

    sonnel take care of you

    HOW TO DEFEND YOURSELF AGAINST ATTACKS

    In case of a declared biological emergency In case of exposure to biological agents

    In case of a suspected attack with chemical substances

    _____________________ _____________________

    _____________________

    _____________________

    _____________________

    _____________________

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E4 4

    IF YOU ARE OUTDOORS, COVER YOUR MOUTH ANDNOSE, TRY TO PROTECT YOUR SKIN AND FIND A

    SAFE SHELTER IN A CLOSED-IN PLACE> The ex-

    posure level increases as you get closer to the source

    and decreases if you are in a protected location

    REMOVE THE OUTER LAYERS OF YOUR CLOTHES

    AND PUT THEM IN A PLASTIC BAG IF POSSIBLE

    > This can help reduce the level of contaminationsignificantly

    USE THE DECONTAMINATION FACILITY PROVIDED;

    IF NONE IS AVAILABLE, WASH YOURSELF THOR-

    OUGHLY > To get rid of the contaminated dust from

    your skin

    IN CASE OF EMISSION INSIDE THE BUILDING WHERE

    YOU ARE, COVER YOUR MOUTH, NOSE AND SKIN, AND

    GET OUT IMMEDIATELY > The level of contamination

    decreases if you cover the parts of your body that can come

    into contact with the substance (nose, mouth, skin)

    IF THE RELEASE OCCURRED OUTSIDE AND YOU

    ARE IN A CLOSED-IN SPACE, SWITCH OFF ALL AER-

    ATION SYSTEMS AND TRY TO SEAL ALL OPENINGS

    > If you are in a protected space, the level of expo-

    sure and the risk of contamination decrease

    In case of a confirmed attack with radioactive materials

    USE THE EMERGENCY EXITS IM-MEDIATELY > They are the best

    routes to reach a safe place

    DO NOT USE LIFTS > The explosion

    may have damaged them

    DO NOT SCREAM OR SHOVE. IF

    POSSIBLE, HELP THOSE AROUND

    YOU (ESPECIALLY ELDERLY PEO-

    PLE AND CHILDREN) > You help

    to reduce the panic effect

    DO NOT CALL RESCUE SERVICES

    UNLESS YOU ARE SERIOUSLY IN-

    JURED> To help rescue workers

    focus on the most serious cases

    FOLLOW THE INSTRUCTIONS GIV-

    EN BY RESCUE WORKERS> Res-

    cue workers will provide you with

    instructions and assistance to cope

    with the situation

    In case of an attack with explosives

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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    P R E S I D E N Z A D E L C O N S I G L I O D E I M I N I S T R I - D I P A R T I M E N T O D E L L A P R O T E Z I O N E C I V I L E 4 5

    DO NOT OPEN THE DOOR IF IT IS VERYHOT; INSTEAD, LOOK FOR ANOTHER EX-

    IT> Hot doors indicate that there is a fire

    inside, with a sizeable emission of gas and

    vapours

    IF THERE IS SMOKE, GET DOWN ON YOUR

    HANDS AND KNEES AND CRAWL > Smoke

    is hot and thus tends to rise

    IF THERE IS SMOKE AND/OR DUST, COV-

    ER YOUR MOUTH AND NOSE WITH

    CLOTHES, BETTER IF WET> In this way, you

    inhale a reduced amount of smoke and/or

    dust

    IN CASE OF DUST, COVER YOUR MOUTH ANDNOSE WITH ANYTHING AVAILABLE> In this

    way you will inhale a reduced amount of dust

    ALERT OTHERS OF YOUR PRESENCE BY

    KNOCKING ON A PIPE OR WALL>To get the

    rescue workers attention

    ONLY SHOUT AS A LAST RESORT TO GET

    THE RESCUE WORKERS ATTENTION> By

    shouting, you could inhale an excessive amount

    of dirty air and increase the feeling of panic

    and anxiety

    In case of fire and/or smoke If you are trapped

    COOPERATE WITH THE AUTHORITIES> Tell

    the competent Authorities what you have wit-

    nessed and remember to limit the use of mo-

    bile phones to facilitate emergency commu-

    nications

    IF YOU GO TO AN EMERGENCY ROOM ON

    YOUR OWN, FOLLOW THE SIGNS AND INDI-

    CATIONS CAREFULLY> Hospitals set up

    specific procedures in order to receive peo-ple involved in an emergency. Make sure this

    has been done, cooperate with health au-

    thorities, give information, and help to keep

    the order

    WAIT FOR RESCUE WORKERS BEFORE LEAV-

    ING THE SCENE> They could provide you

    with very useful information and assistance,

    and you could contribute towards managing

    the emergency more efficiently

    And whatever the case may be

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    2 knowing how to get information

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    In order to organize a good Civil Protection Family Plan, you need to know not only the risks that

    may affect the areas where you live, work or travel, but also how to obtain accurate information to

    keep up to date with any emergency situations and with useful instructions that must be followed dur-ing a disaster.

    There are at least three levels of information with which your household should be familiar:

    > information included in the Civil Protection Municipal Plans and, in some cases, in the

    Regional Plans;

    > statements regarding the forecasting and prevention activities of the Civil Protection;

    > information addressed to citizens by the Civil Protection during an ongoing emergency.

    1. Civil Protection Municipal Plans and other planning documents

    Every Italian Municipality must draw up a Civil Protection Municipal Plan. This document includes a

    lot of information, some of which concerns all citizens directly:

    >information regarding the safe areas to get to within the municipality in case of an emergency;

    >evacuation procedures;

    >routes to follow to reach safe areas;

    >strategies set up by the Mayor for possible emergencies within the municipal territory.

    By taking an active interest in the Civil Protection Municipal Plan, by viewing it and becoming familiarwith it, you could also give a civic push to those competent Authorities that have not drawn up a Plan

    yet, or have not recently updated it.

    2. Statements on the Civil Protection forecasting and prevention activities

    The network of national and regional Monitoring Centres ensures a continuous service capable of

    providing the authorities in charge of Civil Protection at all levels with all available data in order to de-

    cide what to do in case of a probable emergency.

    This data concerns weather conditions and the probability that these could cause emergency situa-

    tions, for example a hydrogeological one, or situations posing a particular health hazard, such as heat

    waves during the hottest summer days. It also concerns the state of volcanoes, the risk of seaquakes,

    or the development of conditions that are particularly conducive to forest fires. When a critical situation

    is expected, this information is broadcast on TV and radio news programmes. Moreover, you can find it

    in newspapers, on the websites of the various national and regional Civil Protection bodies, or even on

    the websites of the scientific institutes that cooperate with different levels of the National Service.

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    3. News and information about the emergency provided

    by the Civil Protection

    One of the fundamental tasks of the Civil Protection is to inform citizens of any possible emergency andto provide them with useful instructions to cope with a crisis. In order to do this efficiently at the nation-

    al, regional and local levels, Civil Protection officials generally make use of the media press agencies,

    newspapers, television and radio which are the information channels generally used by the population.

    When an emergency is in progress, the Civil Protection favours communication by means of radio and tel-

    evision which, unlike newspapers, allows citizens to follow the development of the situation in real time

    and to receive continual updates. For this reason, the Civil Protection recommends that each household

    have at least one battery-powered radio; this will work even in case of a power cut. You can also use your

    car radio as it is not powered by the electric network. Another means available thanks to modern tech-

    nology and already tested by the Civil Protection are text messages (SMS) sent to all mobile phone users

    in the crisis area. In this case, mobile phones become (without any invasion of privacy) a precious tool to

    convey crucial information needed to make the right choices and decisions about how to act in a poten-

    tially delicate situation.

    A final remark you may find useful:

    During an emergency, when faced with a tragedy or disaster, everyone feels the need to analyse,to make comments and conjectures, or to give explanations. And it is normal for the media to re-

    late everything and give space to all opinions.

    However, in order not to be mislead by mistaking an experts personal opinion for an official direc-

    tive or instruction, it is important to learn to recognize those who speak on behalf of the Civil Pro-

    tection; these officials are the only reliable source of information regarding the segments of the pop-

    ulation involved in an emergency situation. Moreover, they are the only ones with specific respon-

    sibilities towards you.

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    3 getting your family organized

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