V RANGANATHANcorporate trainernlp master practitioner

•The story of store manager•The doctor & patient•School teacher & student•Bus embarrassing moment

PARADIGMSParadigms are frames of

reference ‘we see the world not as it is

but as we are,- or sometimes as we are conditioned to see.Our paradigms, correct or incorrect, are the sources of our attitudes behaviors

& ultimately our relationship with others

-STEPHEN R COVEY

Exercise 1

Have you ever had such experience where your assumption went wrong?

What was the assumption you made?Think about some other assumptions

you may have made. what will you do this week to work on one of them ?

EFFECTIVE HABITS

Knowledge(what to, why to)

Skills(how to)

Desire(Want to)

We are always conditionedby the gripping power of habits

Exercise 2

Think of two habits you have, one good & one bad

Write down the knowledge, skill, desire connected with those habits;

Are you willing to break away from bad habits? If so write down three things you will do

immediately to break away from it.

MATURITY CONTINUUM

INTERDEPENDENT

INDEPENDENT

DEPENDENT

PRIVATE VICTORY – habit 1

Be PROACTIVE

STIMULUS RESPONSEFREEDOM TO

CHOOSE

Self awareness imagination conscience

Independent will

PROACTIVE MODEL

Proactive people recognize they are responsible

‘RESPONSE-ABLE’

Responsibility is ‘RESPONSE ABILITYRESPONSE ABILITY’

Proactive people recognize they are responsible

‘RESPONSE-ABLE’

Responsibility is ‘RESPONSE ABILITYRESPONSE ABILITY’

CIRCLEOF

INFLUENCE

CIRCLE OF

CONCERN

PRIVATE VICTORY- HABIT 2

BEGIN WITH THE END

IN MIND

IMAGINING WHAT YOU

WANTAS IF

IT ALREADY EXISTS

OPENS THE DOOR

TO LETTING IT

HAPPEN -

-Shakthi Gawain

1.If you are given all the power under the sun What would you be doing?

2.What will be your mission in life?

3.What will be your purpose for living?DEVELOP A PERSONAL DEVELOP A PERSONAL MISSION STATEMENTMISSION STATEMENT

PRIVATE VICTORYPRIVATE VICTORY habit habit 33

Put Put

first first things things firstfirst

TIME MANAGEMENT MATRIXurgent Not urgent

iMPORTANT

NOT

IMPORTANT

1

ACTIVITIES

CRISIS,PRESSING PROBLEMS,DEADLINE DRIVEN PROJECTS

3

ACTIVITIES

INTERRUPTIONS,CALLS,MEETINGS,PRESSING MATTERS

2

ACTIVITIES

PLANNING,RECREATION,RELATIONSHIP BUILDING,RECOGNISING NEW OPPERTUNITIES

4ACTIVITIES

TRIVIA,PLEASANT ACTIVITIES, CHATTING,TIME WASTERS

The key to success

Don’t simply prioritize your work; you need to necessarily work on your priorities

The key is not to prioritize what is on your schedule, but to schedule your priorities

PRIVATE VICTORYPRIVATE VICTORY

BE PROACTIVE BEGIN WITH THE

END IN MIND PUT FIRST THING

FIRST

PUBLIC VICTORY – EMOTIONAL BANK ACCOUNT

DEPOSITS WITHDRAWALS

DISPLAYING KINDNESS & COURTESY

KEEPING PROMISES

CLEAR EXPECTATIONS

LOYALTY TO THE ABSENT

APOLOGISING

DISPLAYING UNKINDNESS

BREAKING PROMISES

SHOWING DISLOYALTY

HAVING CONCEIT, ARROGANCE

EMOTIONAL BANK ACCOUNT IS A METAPHOR FOR TRUST IN RELATIONSHIP

PUBLIC VICTORY HABIT 4

THINK

WIN WIN

WIN WIN

1. INTEGRITY2. MATURITY3. ABUNDANC

E MENTALITY

PUBLIC VICTORY HABIT 5

SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD

GENUINE LISTENING MEANS SUSPENDING MEMORY,DESIRE JUDGEMENT-AND FOR A FEW MOMENTS ATLEAST EXISTING FOR THE OTHER PERSON

- M.P NICHOLS

EMPATHETIC LISTENING WITHIN THE OTHER’S FRAME OF REFERENCE

ATTENTIVE LISTENING

SELECTIVE LISTENING

PRETEND LISTENING

IGNORING

WITHIN ONE’S OWN FRAME OF REFERENCE

PUBLIC VICTORY HABIT 6

SYNERGISE- is the habit of creative cooperation

SYNERGYSYNERGY is respecting differences & finding new ways of working together

SYNERGYSYNERGY means 1+1= 11 & not 2

PUBLIC VICTORY

THINK WIN WIN

SEEK FIRST TO UNDERSTAND, THEN BE UNDERSTOOD

SYNERGISE

HABIT 7

SHARPENING THE

SAW

•The world for those

who

for something

-- V Ranganathan

FA L L SSTAND