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Utilizing Technology to Create Johnce Hall Presented By: Utilizing Technology to Create Efficiencies Presented by: Johnce Hall

Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

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Page 1: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Utilizing Technology to Create

Johnce HallPresented By:

Utilizing Technology to Create EfficienciesPresented by:Johnce Hall

Page 2: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

NFPSI Technology Solutions

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Page 3: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

AdvisorCompleteHomepage

� NFP Announcements

� Streetscape Alerts� Cash Available� Processing Alerts

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� Processing Alerts� Market News� Dashboard Access

Page 4: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

CRMCustomer Relationship Management

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Usability | Integration | Implementation

Page 5: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

NFP CRM Solutions

Life Insurance

Advisor Services

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Advisor Services

Integration by end of 2011

Page 6: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

RedtailCRM Solutions

� Web-based� PDA functionality� Alerts and Reminders� Online calendar & task

management

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� Multiple integration possibilities

� Inexpensive – only $65/month

� 30 day free trial

Page 7: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Albridge (PartnerView)Consolidated Reporting

•Web based

•A single view of all accounts

•$150/month fee

•Reporting

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

•Integration through AppLink

•Additional $50/month

•NFP support team

•30 day free trail

Page 8: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Financial Planning Software Comparison

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Page 9: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Financial PlanningMoneyGuidePro

� Comprehensive financial planning

� Easy to use

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� Multiple integration points

� Only $995/year� 14 day free trial

Page 10: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

eMoney AdvisorFinancial Planning

� Robust financial planning

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

planning� Data

aggregation� Client vault and

website� 30 day free trial

Page 11: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Morningstar Advisor Workstation Research & Analytical Tools

� Web-based client presentations

� Portfolio analysis� Robust Investment

Research

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Research � Hypothetical tools� Goal-based Monte Carlo

software� 14 day free trial

Page 12: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

ForefieldMarketing

� Alerts� 1-page topical pieces

Forefield offers FINRA reviewed marketing, sales, education and

client communication software.

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� 1-page topical pieces� Newsletters � Seminars� Web resources� 45 day free trial

Page 13: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Document Storage the Compliant Way

� SEC Rule 17a-4� NFP offers two discounted options…

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Page 14: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Why build a web presence?

� First impression� Younger generation� Mobile� Social media

� Coming soon

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� Waiting on tools to help to protect you

Page 15: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

NFP OptionsWeb presence

� Designer/developer � Highly customizable, unique

� Comes with a price, less compliance tools

� Local designer/developer, Emerald

Template

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� Template� Less expensive, easy to update, compliance tools

� Less choice

� Emerald

� $375 setup, $49.95/month

Page 16: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Best practicesWeb presence

� Navigation� Highlight your expertise� Keep it simple� Give a reason to come back� Move away from Flash

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

� Move away from Flash� SEO – Search Engine Optimization� Analyze traffic – Google Analytics� Review content on a scheduled basis (Quarterly)� Don’t set and FORGET it!

Page 17: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Training ResourcesBusiness Technology Series

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Going Beyond the Traditional CRM – June 16th

Comprehensive Financial Planning w/ eMoney – August 17th

Going Paperless the Compliant Way – October 26th

Page 18: Utilizing Technology to Create Efficiencies...Redtail CRM Solutions Web-based PDA functionality Alerts and Reminders ... Going Beyond the Traditional CRM – June 16 th Comprehensive

Who to Contact?

Tech Firm Services is a single team devoted to helping NFP advisors and staff utilize business technology in their

practices.

2011 NFP SCHOOL OF EXCELLENCEINTERNAL USE ONLY. Not for public distribution.

Tech Firm Services800-880-0080 x [email protected]