[email protected]. FOR FARMERS AND RANCHERS/media/www/Site Documents... · or other soil conditions – the pipeline may be at a more shallow depth. Deep plowing over

IMPORTANT PIPELINESAFETY INFORMATIONFOR FARMERS AND RANCHERS

INFORMACIÓN DE SEGURIDAD IMPORTANTE DE LA LÍNEA DE TUBERÍA

PARA LAS CONTRATISTAS Y EXCAVADORES

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This brochure is provided specifically for people involved in excavation-related activities such as farming. It includes important safety information about our natural gas pipelines and related facilities. You have unique informational needs regarding these systems, and your safety is important to us.

Gas - EX - Farmer

Pipeline MarkersPipeline markers provide emergency contact information and information on the product transported.

PipelinePipelines deliver needed energy resources for use in homes and industries. Dig Safely: Call 811 before digging.

Nếu bạn muốn thông tin này bằng ngoại ngữ khác, làm ơn liên lạc với chúng tôi tại [email protected].

如果您想以其他语言获得此信息，请联系我们 [email protected].

Wenn Sie diese Information noch in einer anderen Sprache benötigen, kontaktieren Sie uns bitte unter [email protected].

Si vous aimeriez ces informations dans une langue alternative, s’il vous plaît nous contacter [email protected].

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Gas - EX - Farmer







OPEN

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Please take a few moments to complete the following survey questions, either on this panel (mail to: Public Awareness Manager, 1100 Louisiana, Suite 3300, Houston, TX 77002) or online at enbridgeus.com/publicawareness.

Once we receive your responses, you will be placed into a drawing for a $500 gift card.*

Have you contacted a pipeline operator in the last year to inquire about the location of pipelines?

Yes No

If no, why not? Not my job I already knew there was no pipeline in the immediate vicinityWasn’t digging deep enough to impact a pipelineTakes too much timeDidn’t know where to get the informationOther: ______________________________________________

Do you share information on One-Call notification requirements and pipeline safety with employees and subcontractors?

Yes No

If yes, how do you share that information?a. ______________________b. ______________________c. ______________________

If no, why not?a. ______________________b. ______________________c. ______________________

How many times did your company call One-Call in the last year to request a locate of underground utilities, including pipelines?

1-5 6-10 11-1516-20 More than 20

* One winner will be chosen for the prize mentioned above. The winner will be drawn on Friday, November 11, 2011 by Enbridge’s Public Awareness Program Manager. Survey responses must be received by 5pm CDT, November 11, 2011 in order to be entered in the prize drawing. Winners will be notified by Wednesday, November 16, 2011.

Enbridge Pipeline SurveyENBRIDGE–OPERATED PIPELINES

LEGENDGas PipelinesLiquids Pipelines

Contacting Enbridge in an emergency:In case of an emergency involving an Enbridge pipeline, please find a safe place to call 911 and then call Enbridge at: • The number posted on the pipeline marker, or• (888) 650-8099 (Texas and Arkansas)• (888) 650-8099 (Plaquemine, St. Bernard and Jefferson parishes, Louisiana)• (877) 548-1800 (Cameron and St. Mary parishes, Louisiana)

Para contactar a Enbridge en una emergencia:En caso de una emergencia que envuelva una línea de tubería de Enbridge, por favor encuentre un lugar seguro desde donde pueda llamar al 911 y luego llame a Enbridge a: • El número que se encuentra en la señal del derecho-de-paso, o• (888) 650-8099 (Texas y Arkansas)• (888) 650-8099 (Parroquias de Plaquemine, St. Bernard y Jefferson, Louisiana)• (877) 548-1800 (Parroquias de Cameron y St. Mary, Louisiana)

NON-EMERGENCY CONTACT:

Información de contacto de Enbridge cuando no es una emergencia:

• Texas Panhandle, Western Oklahoma (806) 663-7701• North Texas (817) 523-7732• East Texas/Longview (903) 248-0449• East Texas/Fairfield (903) 389-0800• Louisiana (985) 851-7166

Please visit us online at enbridgeus.com or on facebook.com/enbridge (click on US pipeline safety). You may also contact us via email at [email protected] or write to Public Awareness Manager, 1100 Louisiana, Suite 3300, Houston, TX 77002.

For more general information on pipelines and natural gas, please visit pipeline101.org and naturalgas.org.

Hello. My name is Kerry Puckett. I am the vice president of operations for Enbridge’s natural gas gathering and processing business. You have received this important safety information because you have been identified as an individual or company who may be involved in farming or ranching activities.

Gathering and transmission pipelines like those operated by Enbridge typically are buried at least three feet below the ground’s surface, but there may be areas where – due to rock or other soil conditions – the pipeline may be at a more shallow depth. Deep plowing over or near a buried pipeline, particularly in fields that over the years have been graded or leveled, can sometimes result in a plow blade striking the pipeline. Even activities such as digging fence post holes can affect buried pipelines and other utilities.

As a farm equipment operator, you should be aware of where pipelines cross your property. If you believe an Enbridge pipeline traverses your farm or ranch, particularly where deep plowing is planned, please contact us and

an Enbridge representative will verify where a pipeline may be located and the depth at which that pipeline is buried. Pipeline damage, even if that damage does not immediately result in a leak, should be reported to Enbridge. Scraping a pipeline may remove the protective pipe coating, which may promote corrosion of the pipeline, sometimes leading to a leak several months after the damage occurred.

While we recognize that, as a farmer, you may be exempt from calling One-Call before working on your property, we encourage you to call 811 before deep plowing and other similar activities. Pipeline markers will provide the relative position of a buried pipeline but should never be used as a reference for the exact location of a pipeline.

We have employees based throughout Texas, Louisiana and western Oklahoma and welcome the opportunity to meet with you to discuss our pipelines and One-Call requirements. If you have questions about an Enbridge pipeline – including pipe size, location or contents transported – you can contact us through one of the non-emergency phone numbers listed in this brochure, or send us an email at [email protected].

Please take a few moments to complete the following survey questions, either on this panel (mail to: Public Awareness Manager, 1100 Louisiana, Suite 3300, Houston, TX 77002) or online at enbridgeus.com/publicawareness.

Once we receive your responses, you will be placed into a drawing for a $500 gift card.*

Have you contacted a pipeline operator in the last year to inquire about the location of pipelines?

Yes No

If no, why not? Not my job I already knew there was no pipeline in the immediate vicinityWasn’t digging deep enough to impact a pipelineTakes too much timeDidn’t know where to get the informationOther: ______________________________________________

Do you share information on One-Call notification requirements and pipeline safety with employees and subcontractors?

Yes No

If yes, how do you share that information?a. ______________________b. ______________________c. ______________________

If no, why not?a. ______________________b. ______________________c. ______________________

How many times did your company call One-Call in the last year to request a locate of underground utilities, including pipelines?

1-5 6-10 11-1516-20 More than 20

* One winner will be chosen for the prize mentioned above. The winner will be drawn on Friday, November 11, 2011 by Enbridge’s Public Awareness Program Manager. Survey responses must be received by 5pm CDT, November 11, 2011 in order to be entered in the prize drawing. Winners will be notified by Wednesday, November 16, 2011.

Enbridge Pipeline SurveyENBRIDGE–OPERATED PIPELINES

LEGENDGas PipelinesLiquids Pipelines

Contacting Enbridge in an emergency:In case of an emergency involving an Enbridge pipeline, please find a safe place to call 911 and then call Enbridge at: • The number posted on the pipeline marker, or• (888) 650-8099 (Texas and Arkansas)• (888) 650-8099 (Plaquemine, St. Bernard and Jefferson parishes, Louisiana)• (877) 548-1800 (Cameron and St. Mary parishes, Louisiana)

Para contactar a Enbridge en una emergencia:En caso de una emergencia que envuelva una línea de tubería de Enbridge, por favor encuentre un lugar seguro desde donde pueda llamar al 911 y luego llame a Enbridge a: • El número que se encuentra en la señal del derecho-de-paso, o• (888) 650-8099 (Texas y Arkansas)• (888) 650-8099 (Parroquias de Plaquemine, St. Bernard y Jefferson, Louisiana)• (877) 548-1800 (Parroquias de Cameron y St. Mary, Louisiana)

NON-EMERGENCY CONTACT:

Información de contacto de Enbridge cuando no es una emergencia:

• Texas Panhandle, Western Oklahoma (806) 663-7701• North Texas (817) 523-7732• East Texas/Longview (903) 248-0449• East Texas/Fairfield (903) 389-0800• Louisiana (985) 851-7166

Please visit us online at enbridgeus.com or on facebook.com/enbridge (click on US pipeline safety). You may also contact us via email at [email protected] or write to Public Awareness Manager, 1100 Louisiana, Suite 3300, Houston, TX 77002.

For more general information on pipelines and natural gas, please visit pipeline101.org and naturalgas.org.

Hello. My name is Kerry Puckett. I am the vice president of operations for Enbridge’s natural gas gathering and processing business. You have received this important safety information because you have been identified as an individual or company who may be involved in farming or ranching activities.

Gathering and transmission pipelines like those operated by Enbridge typically are buried at least three feet below the ground’s surface, but there may be areas where – due to rock or other soil conditions – the pipeline may be at a more shallow depth. Deep plowing over or near a buried pipeline, particularly in fields that over the years have been graded or leveled, can sometimes result in a plow blade striking the pipeline. Even activities such as digging fence post holes can affect buried pipelines and other utilities.

As a farm equipment operator, you should be aware of where pipelines cross your property. If you believe an Enbridge pipeline traverses your farm or ranch, particularly where deep plowing is planned, please contact us and

an Enbridge representative will verify where a pipeline may be located and the depth at which that pipeline is buried. Pipeline damage, even if that damage does not immediately result in a leak, should be reported to Enbridge. Scraping a pipeline may remove the protective pipe coating, which may promote corrosion of the pipeline, sometimes leading to a leak several months after the damage occurred.

While we recognize that, as a farmer, you may be exempt from calling One-Call before working on your property, we encourage you to call 811 before deep plowing and other similar activities. Pipeline markers will provide the relative position of a buried pipeline but should never be used as a reference for the exact location of a pipeline.

We have employees based throughout Texas, Louisiana and western Oklahoma and welcome the opportunity to meet with you to discuss our pipelines and One-Call requirements. If you have questions about an Enbridge pipeline – including pipe size, location or contents transported – you can contact us through one of the non-emergency phone numbers listed in this brochure, or send us an email at [email protected].

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Reliable, safedelivery of energyIn the United States alone, more than 2 million miles of pipelines deliver petroleum products and natural gas. Pipelines are the safest, most efficient and most reliable way to transport liquid and natural gas energy resources.

Call before you dig – it’s the law!Hello. My name is Brett, and I’m a safety coordinator for Enbridge in Springtown, Texas. It’s my job to promote the safety and health of our employees and of people who live and work near our operations. Digging without first calling 811 to locate buried utilities, including underground pipelines, is dangerous and can is dangerous and can disrupt basic utility service to your home and to your neighbors. If you strike one of our pipelines, immediately walk to a safe area and call 911 and the Enbridge telephone number on a nearby marker or in this brochure.

Accidental pipeline strikes caused while digging in the right-of-way are a major source of pipeline damage and leaks. Although the regulations for digging and one-call notification differ slightly among Texas, Louisiana, Arkansas and Oklahoma, each state does require One-Call notification at least two days prior to the start of excavation. Your call to 811

is a FREE SERVICE. The One-Call Center will notify us or the appropriate utility that someone is proposing to dig near a pipeline or other buried utility. If we determine that the proposed work is on or near our right-of-way, an Enbridge representative will mark the location of our pipeline.

Hay una línea de tubería cerca de usted

Mi nombre es Gregg. Trabajo en el departamento de integridad en las líneas de tuberías de la compañía Enbridge en Houston. Nuestro equipo es responsable de dirigir un programa de medidas preventivas para promover

la operación segura y confiable en nuestras líneas de tuberías y las instalaciones relacionadas. Estas medidas incluyen:

• Material de línea de tubería de alta calidad y capas anticorrosivas

• Protección catódica (una carga eléctrica de bajo-nivel) para impedir la corrosión en las líneas de tuberías enterradas

• Pruebas de presión de las líneas de tuberías nuevas y las existentes

• Procedimientos de inspección para encontrar anormalidades en la línea de tubería

• Programas de mantenimiento preventivo

• Vigilancia las veinticuatro horas del día del funcionamiento de las líneas de tubería de transmisión

• Reconocimientos aéreos frecuentes y reconocimientos terrestres periódicos del derecho de paso

Los representantes de Enbridge notificarán a los residentes afectados a lo largo de nuestro derecho de paso cuando planeamos realizar mantenimiento en nuestra línea de tubería. Por favor llámenos – o llame a su agencia local de la policía – para reportar cualquier actividad inusual en el derecho de paso de nuestra línea de tubería o cualquier entrada no autorizada a nuestras instalaciones.

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Our pipeline markers are located at varying intervals along the right-of-way and typically on both sides of road crossings. All pipeline markers provide a telephone number for reporting pipeline emergencies and indicate the product transported in that pipeline.

Do you know how to recognize a pipeline leak?The product transported in Enbridge’s nearby pipeline may be consumer-quality natural gas, untreated gas or natural gas liquids. Additional information is included with this brochure if the Enbridge pipeline in your area transports natural gas liquids, natural gas containing hydrogen sulfide, or if there is an Enbridge natural gas compressor station nearby.

Like many fuels, natural gas can escape and be hazardous. With our thorough maintenance, testing, training, monitoring and safety programs, a pipeline leak is unlikely. But if one were to occur, it is prudent to know that you might see, hear or smell one or more of the following leak indicators:

• Dirt being blown or appearing to be thrown into the air

• Dead or dying vegetation in an otherwise green area

• A dry area in a wet field

• Flames coming from the ground or appearing to burn above ground

• Liquid on the ground

• A roaring, blowing or hissing sound

• An unusual petroleum, skunk or rotten egg odor*

* Natural gas is essentially odorless. An odorant is often added for safety reasons near the point of consumption, but cross-country transmission and gathering pipelines like those operated by Enbridge typically transport natural gas without an odorant. Hydrogen sulfide will also carry a rotten egg odor; additional information is included with this brochure if a pipeline near you transports natural gas containing hydrogen sulfide.

Never assume that a buried pipeline will be at a certain depth. Enbridge encourages everyone – even those subject to exemptions from the one-call requirements – to call 811 before beginning any excavation work.

Lo que usted debe hacer si ocurre una fuga en la línea de tuberíaMi nombre es Barry y soy el coordinador de respuesta a emergencias para Enbridge en Texas, Arkansas y en el oeste de Oklahoma. Es importante que usted no produzca ninguna chispa si usted sospecha que hay una fuga en la línea de tubería. Las fuentes potenciales de ignición incluyen materiales para fumar o llamas abiertas, teléfonos celulares, localizadores “pagers”, linternas, llaves de control remoto y vehículos de motor. No haga funcionar los interruptores de luz, teléfonos ni otros dispositivos eléctricos.

• Si usted está en un vehículo de motor o está haciendo funcionar algún equipo, debe apagar la ignición y alejarse caminando - de ser posible en contra del viento.

• Abandone el área y advierta a otros que permanezcan alejados.

• Desde un área segura, llame al 911 y luego, si es posible, llame al número de emergencia de Enbridge que usted ve en la señal del derecho de paso o en este folleto.

• Evite ponerse en contacto con el contenido de la línea de tubería y los vapores asociados.

No intente nunca hacer funcionar las válvulas de la línea de tubería o extinguir ningún fuego en la línea de tubería. Esto podría prolongar o empeorar un incidente - o incluso causar otra fuga en la línea de tubería.

Ubicación de la línea de tuberíaAdemás de en los marcadores de los derechos-de-paso, usted también puede encontrar la ubicación general de líneas de tuberías en su área e información de contacto de los operadores de la línea de tubería a través del Sistema Nacional de Mapas de Líneas de Tuberías (“NPMS” por sus siglas en inglés). Esta información está disponible en el internet en npms.phmsa.dot.gov. Aun así, no se deje llevar por esta información al planear cavar cerca de cualquier línea de tubería. El procedimiento de Una-Llamada debe ser usado para poder localizar correctamente las líneas de tuberías y otros servicios de utilidades enterrados en el lugar donde se propone excavar.

La línea de tubería sigue un tramo de terreno que es largo y estrecho llamado un derecho-de-paso, el cual designa un pasillo seguro y libre para la línea de tubería. Este derecho-de-paso les permite a los trabajadores de Enbridge tener acceso a la línea de tubería para hacer inspecciones, darle mantenimiento y para pruebas o en caso de una emergencia. De modo que la construcción de estructuras permanentes o temporales y el plantar arbustos o arboles de raíces profundas están prohibidas dentro del derecho-de-paso. Para obtener más información acerca de los estándares de los derecho-de-paso, por favor llame a nuestro departamento de derechos-de-paso al (713) 821-2000.

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What you should do if a pipeline leak occursMy name is Barry, and I’m the emergency response coordinator for Enbridge in Texas, Arkansas and western Oklahoma. It is important that you do not create a spark if you suspect a pipeline leak. Potential ignition sources include smoking materials or open flames, cell phones, pagers, flashlights, keyless entry remotes and vehicles. Do not operate light switches, telephones or other electrical devices.

• If you are in a motorized vehicle or are operating equipment, you should turn the ignition off and walk away – upwind if possible.

• Leave the area and warn others to stay away.

• From a safe area, call 911 and then, if possible, call the Enbridge emergency number that you see on a pipeline marker, on the included magnet or listed in this brochure.

• Avoid contact with pipeline contents and associated vapors.

Never attempt to operate pipeline valves or extinguish any pipeline fires. This could actually prolong or worsen an incident – or even cause another leak in the pipeline.

Pipeline locationIn addition to pipeline markers, you can also find the general location of pipelines in your area and contact information for the pipeline operators through the National Pipeline Mapping System (NPMS). This information is available online at npms.phmsa.dot.gov. However, do not rely on this information when planning to dig near any pipeline. The One-Call procedure must be used to properly locate pipelines and other buried utilities at a proposed excavation site.

The pipeline follows a long, narrow stretch of land called a right-of-way, which designates a safe and clear corridor for the pipeline. It is essential that our employees and contractors are able to access our rights-of-way for inspections, maintenance, testing or in an emergency. Therefore, constructing permanent or temporary buildings and planting deep-rooted shrubs and trees are prohibited in the right-of-way. For more information about right-of-way standards, please call our Right-Of-Way Department at (713) 821-2000.

Nuestros marcadores de líneas de tuberías están ubicados a intervalos variados a lo largo del derecho-de-paso y usualmente a ambos lados de los cruces de caminos. Todos los marcadores de líneas de tuberías proveen un número de teléfono para reportar emergencias en la línea de tuberías y también indican el producto que es transportado en esa línea de tubería.

¿Sabe usted como reconocer una fuga en una línea de tubería?El producto transportado en la línea de tubería cercana de Enbridge puede que sea gas natural, gas no tratado o líquidos de gas natural. Se ha incluido información adicional en este folleto si la línea de tubería de Enbridge en su área transporta líquidos de gas natural o gas natural que contienen sulfuro de hidrogeno, o si hay una estación de compresor de gas natural cerca.

Al igual que otros combustibles, el gas natural se puede escapar y ser peligroso. Debido a nuestro mantenimiento minucioso, pruebas, entrenamiento, monitoreo y programas de seguridad, es poco probable que ocurra una fuga. Pero si ocurriese una, es prudente saber que puede que usted vea, escuche o huela una o más de las siguientes indicaciones de fugas:

• Tierra siendo o que parece ser soplada hacia el aire

• Vegetación muerta o muriéndose en un área que usualmente es verde

• Un área seca en un campo mojado

• Llamas saliendo de la tierra o que parece arder encima de la tierra

• Líquido en la tierra

• Un sonido rugiente, soplando o como un silbido

• Un olor inusual a petróleo, zorrillo o a huevo podrido*

* El gas natural no tiene olor. Frecuentemente se le añade un odorante, por razones de seguridad, cerca del lugar donde se consume, pero las líneas de tuberías de transmisión y de recolección que cruzan el país, como las operadas por Enbridge, usualmente transportan el gas natural sin un odorante. El sulfuro de hidrogeno también lleva consigo un olor a huevo podrido; se ha incluido información adicional en este folleto si una línea de tubería cerca a usted transporta gas natural que contiene sulfuro de hidrogeno.

Nunca asuma que una línea de tubería enterrada va a estar a cierta profundidad. Enbridge anima a todos – aun aquellos que están sujetos a exenciones de los requisitos de Una-Llamada – que llamen al 811 antes de comenzar cualquier excavación.

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Protecting people and the environment

My name is Gregg. I work in Enbridge’s Pipeline Integrity Department in Houston. Our team is responsible for managing a program of preventive

measures to promote safe, reliable operations of our pipelines and related facilities. These measures include:

• High-quality pipeline materials and anti-corrosion coatings

• Cathodic protection (a low-level electrical charge) to inhibit corrosion of underground pipelines

• Pressure testing of new and existing pipelines

• Inspection procedures to locate pipeline features

• Preventive maintenance programs

• Around-the-clock surveillance of transmission pipeline operations

• Frequent aerial and periodic ground surveys of the right-of-way

Enbridge representatives will notify affected residents along our right-of-way when we are planning to conduct maintenance on our pipeline. Please call us – or your local law enforcement agency – to report any unusual activity in our pipeline right-of-way or any unauthorized entry into our facilities.

Transporte de energía confiable y seguroEn los Estados Unidos solamente, más de 2 millones de millas (3 millones de kilómetros) de líneas de tuberías transportan los productos de petróleo y el gas natural. Las líneas de tuberías son la manera más segura, eficiente y confiable de transportar recursos energéticos de gas líquido y natural.

¡Llame antes de cavar – es la ley!Hola. Mi nombre es Brett y soy un coordinador de seguridad de la compañía Enbridge en Springtown, Texas. Mi trabajo es promover la seguridad y la salud de nuestros empleados y de las personas que viven o trabajan cerca de nuestras operaciones. El cavar sin antes llamar al 811 para que marquen los servicios de utilidades enterrados, incluyendo las líneas de tuberías enterradas, es muy peligroso y puede interrumpir los servicios básicos de utilidades de su hogar y de sus vecinos. Si usted golpea una de nuestras líneas de tuberías, camine inmediatamente hasta un área segura y llame al 911 y al número de teléfono de Enbridge que se encuentra en un marcador que esté cerca o en este folleto.

Los golpes accidentales a las líneas de tubería que se hacen cuando se está cavando en el derecho de paso son una causa significativa de daños y fugas en las líneas de tubería. A pesar que las regulaciones para excavar y de notificar con una-llamada difieren un poco entre Texas, Louisiana, Arkansas y Oklahoma, cada estado si requiere que se haga

una notificación con una-llamada por lo menos dos días antes de comenzar una excavación. Su llamada al 811 es un SERVICIO GRATIS. El Centro de Una-Llamada notificará al servicio de utilidades apropiados o a nosotros que alguien se propone excavar cerca de una línea de tubería o de un servicio de utilidades enterrado. Si determinamos que el trabajo propuesto es en o cerca de nuestro derecho-de-paso, un representante de Enbridge marcará la ubicación de nuestra línea de tubería.

The safety of people who live and work near our pipelines is a top priority for our company. We would very much appreciate your feedback through our brief pipeline survey. The information gathered will help us improve our pipeline safety communications.

Please click the button below to launch the survey.

Enbridge Pipeline Survey

Launch Pipeline Survey

http://www.enbridgeus.com/Main.aspx?ekfrm=13986




U.S

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1100 L

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Plea

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with

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Gas - EX - Farmer







OPEN

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