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Chapter 3, Project Organization and Communication
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 2
Questions to be answered
♦ Who is responsible for which part of the system?♦ What part of the system is due by when?♦ Who should be contacted when a problem is discovered?♦ How should a problem be documented?♦ What are the quality criteria for evaluating the system?♦ Who should be informed of new requirements?♦ How should new requirements be communicated to developers?♦ Who is responsible for talking to the client?
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 3
Figure 3-1. Model of a project.
Project
Work Product Schedule Task Participant
Describe in your own words what you think each of these “components” are.
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 4
Figure 3-2, States of a software project.
Definition Start
Termination Steady State
do/Define Scope do/Assign Tasks
do/Deliver System do/Develop System
Scope Defined
Tasks
System Done
Assigned
Can you spot any “weaknesses” in this diagram?
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 5
Overview of communications
♦ Planned communicationsProblem inspectionStatus meetingsPeer reviewsClient and project reviewsReleases
♦ Unplanned communicationsRequests for clarificationRequests for changeIssue resolution
♦ We will discuss each of these in more detail shortly but first we deal with project organization
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 6
Activities for participants
♦ Attend the kick-off meeting♦ Join a team♦ Attend training sessions♦ Join communication infrastructure♦ Extend communication infrastructure♦ Attend first team status meeting♦ Understand the review schedule
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 7
Figure 3-3, A team-based organization consists of organizational units called teams, which consists of participants or other teams.
Team ParticipantOrganization **
Is this a linear structure?
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 8
Figure 3-4, Example of a simple project organization. Reporting, deciding, and communicating are all made via the aggregation association of the organization.
UserInterface:Team
Database:Team
Control:Team
Management:Team
Simple Project:Organization
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 9
Figure 3-5, Example of reporting structure in a hierarchical organization.
UserInterface:Team Database
:Team
Control:Team
communicateDecision()
communicateStatus()
communicateDecision()
communicateStatus()
Management:Team
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 10
Figure 3-6, Example of a organization with a liaison-based communication structure.
UserInterface:Team
Architecture:Team
Documentation:Team
Alice:Developer
John:Developer
Mary:Developer
Chris:Developer
Management:Team
Sam:Developer
team leader
API engineer
documentation liaison
implementor
implementor
communicates
communicates
communicates
Testing:Team
communicates
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 11
Figure 3-7, Types of roles found in a software engineering project.
Configuration
Document Editor
Tester
Application
Solution
End User
API Engineer
Client
Liaison
Consultant
ManagerTeam Leader
Project Manager
Role
Developer
Manager
Domain Specialist
Domain Specialist
Briefly describe each of these roles.
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 12
Figure 3-8, Work products for the a database subsystem team.
design objects:Class Model
source:Source Code
inspection defects:Document
testing defects:Document
test plan:Document
persistent objects:Class Model
Database SubsystemWork Products
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 13
Figure 3-9, Associations among tasks, activities, roles, work products, and work packages.
1
*
TaskActivity
Unit Of Work
Work Package Work Productdescribes results in
Roleassigned to
*1
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 14
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 15
Figure 3-10, An example of schedule for the database subsystem.
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 16
Figure 3-11, Schedule for the database subsystem (PERT chart).
Storage subsystemsystem analysis1Nov 13
5dNov 19
Storage subsystemobject design2Nov 20
5dNov 26
Storage subsystemtest plan5Nov 27
10dDec 10
Storage subsystemimplementation3Nov 27
15dDec 17
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 17
Communication is important
In large system development efforts, you will spend more time communicating than coding
A software engineer needs to learn the so-called soft skills: technical writing, reading documentation, communication, collaboration, management, presentations.
In this course, we ask each of you to (acquire and) demonstrate the following skills:
♦ Management: Run a team meeting♦ Presentation: Present an major aspect of STARS during its
development phase. ♦ Collaboration: Negotiate requirements with the client and with
members from your team and other teams.♦ Technical writing: Write part of the documentation of STARS
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 18
Figure 3-12, Relationships among organizational and communication concepts.
Review
Request for
PlannedCommunication Event
Issue ResolutionRelease
UnplannedCommunication Event
Problem Definition
Request for Change
Clarification
Work ProductTask
Participant
produces
*
Role
Schedule
Team
*
*
mapped to
1
responsible for
*1
assigned to
**
concern
*
**
1
1
appear in
Organization
Communication
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 19
Definitions
Communication event♦ Type of information exchange that has defined objectives and
scope♦ Scheduled: Planned communication (e.g., review, meeting)♦ Unscheduled:Event-driven communication (e.g., request for
change, issue clarification, problem report)
Communication mechanism♦ Tool or procedure that can be used to transmit information♦ Synchronous: Sender and receiver are available at the same
time♦ Asynchronous: Sender and Receiver are not communicating at
the same time.
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 20
Classification of Communication
is supported by
* *
SynchronousMechanism
AsynchronousMechanism
CommunicationMechanism
UnplannedEvent
PlannedEvent
CommunicationEvent
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 21
Planned Communication Events
Problem DefinitionObjective: Present goals, requirements and constraintsExample: Client PresentationUsually scheduled at the beginning of a project.
Project Review: Focus on system modelObjective: Assess status and review system model, system decomposition, and subsystem interfacesExamples: Analysis Review, System Design ReviewScheduled around project milestones and deliverables
Client Review: Focus on requirementsObjective: Brief client, agree on requirements changesClient ReviewUsually scheduled after analysis phase
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 22
Planned Communication Events (continued)
Walkthrough (Informal)Objective: Increase quality of subsystemExample: Developer presents subsystem to team members, informal, peer-to-peerTo be scheduled by each team
Inspection (Formal)Objective: Compliance with requirementsExample: Client acceptance test (Demonstration of final system to customer)To be scheduled by project management
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 23
Planned Communication Events (continued)
Status ReviewObjective: Find deviations from schedule and correct them or identify new issuesExample: Status section in regular weekly team meetingScheduled every week
BrainstormingObjective: Generate and evaluate large number of solutions for aproblemExample: Discussion section in regular weekly team meeting Scheduled every week
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 24
Planned Communication Events (continued)
ReleaseObjective: Baseline the result of each software development activity Software Project Management Plan (SPMP)Requirements Analysis Document (RAD)System Design Document (SDD)Object Design Document (ODD)Test Manual (TM)User Manual (UM)Usually scheduled after each phase
Postmortem ReviewObjective: Describe Lessons Learned Scheduled at the end of the project
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 25
Unplanned Communication Events
Request for clarificationThe bulk of communication among developers, clients and users. Example: A developer may request a clarification about an ambiguous sentence in the problem statement.
Request for changeA participant reports a problem and proposes a solutionChange requests are often formalized when the project size is substantial. Example: A participant reports of a problem the air conditioner in the lecture room and suggests a change.
Issue resolutionSelects a single solution to a problem for which several solutions have been proposed.Uses issue base to collect problems and proposals
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 26
Example of Request for Clarification
From: Alice
Newsgroups: cs413.architecture.discussSubject: SDDDate: Thu, 10 Oct 23:12:48 -0400
Message-ID: <[email protected]>MimeVersion: 1.0Content-Type: text/plain; charset=us-ascii
When exactly would you like the System Design Document? There is some confusion over the actual deadline: the schedule claims it to be October 22, while the template says we have until November 7.
Thanks,
Alice
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 27
Example of a Change Request
Report number: 1291
Date: 5/3Author: DaveSynopsis: The STARS client crashes when empty forms are submitted.
Subsystem: User interfaceVersion: 3.4.1
Classification: missing/incorrect functionality, convention violation, bug, documentation error
Severity: severe, moderate, annoyingDescription: <<Description of the problem>>Rationale: <<Why the change should be done>>
Proposed solution: <<Description of desired change>>
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 28
Example of Issue Base
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 29
Synchronous Communication MechanismsSmoke signals
Supports: ?, Pros: ?, Cons: ?Hallway conversation (face-to-face)
Supports: Unplanned conversations, Request for clarification, request for changePro: Cheap and effective for resolving simple problemsCon: Important information can be lost, misunderstandings can occur when conversation is relayed to others.
Meeting (face-to-face, telephone, video conference)Supports: Planned conversations, client review, project review, status review, brainstorming, issue resolutionPro: Effective mechanism for resolution of isssues, and building consensusCon: High cost (people, resources); difficulty of managing them and getting effective results
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 30
Meeting Roles
♦ Primary facilitatorResponsible for organizing the meeting and guiding the execution. Writes the agenda describing objective and scope of meeting.Distribute the agenda to the meeting participants
♦ Minute takerResponsible for recording the meeting. Identifies action items and issuesRelease them to the participants
♦ Time keeperResponsible for keeping track of time
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 31
Structure of a Meeting Agenda
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 32
Asynchronous Communication MechanismsE-Mail
Supports: Release, change request, brainstormingPro: Ideal for planned communication events and announcements. Con: E-mail taken out of context can be easily misunderstood, sent to the wrong person, lost or not read by the receiver.
NewsgroupsSupports: Release, change request, brainstormingPro: Suited for notification and discussion among people who share a common interest; cheap (shareware available)Con: Primitive access control (often, you are either in or out)
World Wide WebSupports: Release, change request, inspectionsPro: Provide the user with a hypertext metaphor: Documents contain links to other documents. Con: Does not easily support rapidly evolving documents
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 33
Asynchronous Communication Mechanisms
Lotus NotesEach user sees the information space as a set of databases, containing documents composed of a set of fields. Users collaborate by crating, sharing and modifying documentsSupports: Release, change request, brainstormingPro: Provides excellent access control mechanisms and replication of databases. Con: Proprietary format, expensive
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 34
Fill out the Review Form
♦ Select reviewers♦ Select the document to be reviewed♦ Add comments to reviewers♦ Determine deadline
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 35
Reviewer Notification
♦ Selected reviewers get e-mail
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 36
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 37
Reviewers add their Comments
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 38
Originator Notification
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 39
Final Recipient Notification
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 40
Review Tasks
♦ Editor reviews comments ♦ Editor selects reviewed comments ♦ Web Master posts reviewed document and action items♦ Team members complete their action items♦ Editor integrates changes♦ Editor posts changed document on the review database for the
next review cycle
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 41
Accepted Document w/ Action Items
Bernd Bruegge & Allen H. Dutoit Object-Oriented Software Engineering: Using UML, Patterns, and Java 42
Summary
♦ Communication EventsPlanned (stipulated by the schedule)Unplanned (driven by unexpected events)
♦ Communication MechanismsAsynchronous communication mechanismsSynchronous communication mechanisms
♦ Important events and mechanismsWeekly meetingProject reviewsOnline communication (discussion forum, email, web)