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Using SAP Enhancement Packages for SAP ERP

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Transform Your Business

Using SAP Enhancement Packages For SAP Business Suite

SAP Business Suite Solution Management Version 1.0 (May 2010) SAP 2008 / Page 1

Legal Disclaimer

This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. SAP 2009 / Page 2 / Introducing SAP enhancement packages / Christian Oehler

CIOs Dilemma: Deliver Innovation without Disruption

Once my system is up and running, you can touch my core processes once every 5 years ...

and it needs to be a Saturday

and my CEO wants me to innovate every quarter

CIO, Fortune 1000 Manufacturing Company

Enhancement Packages Reduce Conflict Between Stability And InnovationENHANCEMENT PACKAGES = INNOVATION + STABILITY Installation of enhancement packages as part of routine maintenance Selective, non-disruptive activation of innovation at any time - driven by business needs

INNOVATION Fast and easy introduction of business innovation at any time when needed

STABILITY Stable and robust business processes for maximum efficiency and low TCO Routine deployment of support packages to sustain compliance

SAP 2009 / Page 4 / Introducing SAP enhancement packages / Christian Oehler

Installation With Regular Maintenance And Selective Activation Of Innovation1. Always install SAP enhancement packages combined with Support Pack Stack as a maintenance activity with only minor additional effort and facilitated by the new EHP Installer tool.Inactive Business Functions

EHP

EHP Support Package Support Package

SAP System

Support Package

Support Package

Time

active

active

SAP Business Suite Core Application

2. Select and activate the functionality needed by your business using the Switch Framework. Functionality your business does not need will remain dormant. SAP 2009 / Page 5 / Introducing SAP enhancement packages / Christian Oehler

Innovation Path SAP Business Suite 7

SAP Business Suite 7 Innovations 20105 1 1 1

ERP 6.0

PLM 7.01

SRM 7.0

SCM 7.0

CRM 7.0

SAP Business Suite 7 Innovations 2010 (Core Applications)

We follow our roadmaps and keep promises

First 4 generations of SAP enhancement packages for SAP ERP delivered and adopted in the market Proven by the high number of 7000+ live customers First set of EHPs across the Business Suite 7 in 2010

SAP 2009 / Page 6 / Introducing SAP enhancement packages / Christian Oehler

Benefits of SAP Enhancement PackagesFurther Customer Proof Points

Within an extremely short timeframe, we managed to implement functional enhancements around Real Estate Management. We went live after only a few weeks.

Innovate Just in Time Stability and Access to Innovation activate new functionality on demand.

Martin Kling, Head of Group Financials, TreuHandStelle GmbH

We were delighted that no side effects occurred at all outside the activated new functional capability. The EHP concept allowed us to fulfill requirements years before we will start our next release upgrade. The end-user reactions were very positive and no critical issues occurred.Stephan Polster, Project Manager, ThyssenKrupp Steel

Cost reduction Lower effort to install functional enhancements, ideally silent as part of system maintenance Easier testing with standard test case templates SAP 2009 / Page 7 / Introducing SAP enhancement packages / Christian Oehler

The implementation of SAP enhancement package 2 for SAP ERP 6.0 was much easier than upgrading a full release. We installed all the software components that we could get in order to be open to implement further innovations at minimized cost at any time.Thomas Muhler, Technology Consultant, cormeta ag

We implemented enhancement package 2 in order to use the new capabilities for Bank Relationship Management. No critical issues occurred. The implementation was very easy.Joerg Engel, System Engineer, Wuerth-Group

Strabag Achieves Implementation Goals More Rapidly with SAP Business SuiteQUICK FACTSStrabag Property & Facility Services GmbH (Strabag PFS) Headquarters: Mnster, Germany Industry: Professional services property and facility management Products and services: Real estate service Revenue: 1 billion

Challenges and Opportunities Adapting standard processes to the needs of customers Supplying up-to-date information and improving standardized reports for service charge settlement and land use management Adhering to legal requirements

Why SAP Achieved benefits of implementing functionality from the SAP enhancement package

Synchronized release schedule of latest SAP enhancement package perfectly aligned with companys strategy Immediate access to new functionality

Employees: 5,000 Web site: www.strabag-pfs.com SAP solutions and services: SAP Business Suite, SAP enhancement package for SAP ERP, SAP Real Estate Management, SAP Ramp-Up The effort for implementing an

Objectives

enhancement package is comparable toinstalling a support package stack rather than a release upgrade. . . . The cost reduction by combining [. . . the support package stack and enhancement package installation] is considerable.Wolfgang Hohmann Senior Specialist System Integration & IT Projects Strabag PFS

Existing SAP footprint Gain functional ability to deal with Benefits German value-added tax law amendments Cost and time savings by combining support package stack Implementation Highlights and the enhancement package Earlier start on projects by installation entering Savings of approximately 60,000 SAP Ramp-up program on support costs SAP solution validated in real Access to SAP Development environment Review services to influence Support requests received optimization of solution special attention

How To Get To SAP Business Suite 7 Innovations 2010 If Youre Running SAP ERP 6.0

Install SAP enhancement package 5 for SAP ERP

SAP R/3 4.6C and above SAP PLM 4.0 and above

SAP ERP 6.0 plus SAP enhancement package 5 for SAP ERP

SAP Business Suite 7

Upgrade and include SAP enhancement package 5 for SAP ERPSAP PLM 7.0

SAP CRM 4.0, and above

Upgrade

SAP CRM 7.0 plus EHP 1

SAP SRM 3.0 and above SAP SCM 4.1 and above

Upgrade

SAP SRM 7.0 plus EHP 1

Upgrade

SAP SCM 7.0 plus EHP 1

Direct upgrade from these source releases to the go-to releases of SAP Business Suite 7 is supported by SAP. If you upgrade from SAP CRM 4.0 or 5.0 to SAP CRM 7.0, customer-specific UIs (including the underlying UI-related coding) have to be migrated separately. Most industry and supplementary applications are shipped with the SAP Business Suite applications and are included in the respective upgrade. For the versions of industry and supplementary applications that are part of SAP Business Suite 7, but not shipped as part of SAP ERP, SAP SCM, SAP PLM, SAP SRM, or SAP CRM refer to "SAP Release Strategy for Large Enterprises on http://service.sap.com/releasestrategy.

In a nutshell: You CAN deliver Innovation without disruption1Installation With Regular Maintenance

2

Minimize your downtime using the new EHP Installer

Install EHP combined with Support Package as a maintenance activity - with only minor additional effort.

Plan for some additional technical preparation and execution time.

3

SAP Enhancement Packages accelerate the adoption of innovation

4

Use SAP Solution Manager Maintenance Optimizer

Select and activate the functionality needed by your business using the Switch Framework. SAP 2009 / Page 10 / Introducing SAP enhancement packages / Christian Oehler

Make sure you update to SP23 for SAP Solution Manager 7.0 BEFORE starting the implementation.

Summary

Gain stability and access to innovation Upgrade only the enhancements applicable to your business Reduce risk and downtime Speed implementation and test less Reduce training effort

SAP 2008 / Page 11 / Introducing SAP enhancement package 4 for SAP ERP / Christian Oehler

Get Started - Enhancement Package Infocenter

http://service.sap.com/businesssuiteSAP ERP EHP Info Center

SAP CRM EHP Info Center

SAP Enhancement Package Strategy for SAP ERPSAP Business Suite Info Center

SAP SRM EHP Info Center SAP SCM EHP Info Center SAP 2008 / Page 12 / Introducing SAP enhancement package 4 for SAP ERP / Christian Oehler

Lifecycle of SAP Enhancement Packages

Thank you for your time.

SAP 2009 / Page 13 / Introducing SAP enhancement packages / Christian Oehler