Using our New Web CatalogApril 2006

2

Thanks for visiting our web site...• Our new web catalog has been designed to make your job easier in

searching for T&B items and related support materials.

• Our U.S. Electrical Web catalog can be accessed from our corporate home page (Catalog Tab) or from within T&B Electrical World. T&B Distributors can also access the catalog via our e-Commerce site...T&B Access.

• Users seeking information on our Canada and European products should go to our regional web sites…select “T&B Regional Website” button from our corporate home page.

• While using our web catalog…if you cannot find exactly what you are looking for or simply desire additional information, live tech support help is just ONE click away!

www.tnb.com

3

Catalog Search from our Corporate Home Page...

Via Electrical World

Fastest Way

4

View of the Main Search Page...

Four Different

User Input Search Options

5

Let’s see how each Input Box Works...

• Catalog Number Search (T&B)…go directly to data sheet

• UPC Search--11 digit (T&B)…go directly to data sheet

• Competitor Part Number Search…determine applicable T&B replacement

• Keyword Search…drill down to additional options

6

T&B Catalog Number Search

• Simply enter the desired number and click on SEARCH button

• Default condition is EXACT match; you can alternately select CONTAINS type match

• Works for ALL T&B Catalog numbers in our entire database

• Dashes, slashes, spaces not required…only need to enter alphanumeric characters

7

Exact Search takes user to actual catalog page...

8

T&B UPC Number Search

• Enter the exact 11 digit UPC number and click on SEARCH button

• Works for ALL UPC numbers in our entire database

• Dashes, slashes, spaces not required…only need to enter 11 numeric digits

9

UPC Search takes user to actual catalog page...

10

Competitor Part Number Search

• Enter Complete competitor’s part number and click on SEARCH button

• Option works for all competitors’ part numbers we have loaded in our database

• Dashes, slashes, spaces not required…only need to enter alphanumeric characters

11

Select desired T&B Replacement...

12

Keyword Search• Just enter the keywords you desire

and click on SEARCH button• View various results• Refine your search• Drill down to specific catalog

numbers based on relevant attributes selected

• Click on catalog number desired to view web catalog pageNote the “typo”

13

Results from Keyword Search...Note Spell Correction

Feature

Choose the link you wish to pursue

14

Other Primary Search Options…CATEGORY• Product Category

– Select the category you desire– Drill Down to Sub Category and/or

Brand that you wish to view– Select Additional Product

Attributes as desired until you are presented with a listing of discrete T&B items.

– Click on the desired T&B item or photo to go directly to the data sheet view, use the compare feature, view selector guide if applicable,

(Number of Items in Category)

15

Other Primary Search Options…BRAND• Brand

– Select the brand you desire– Drill Down to brand sub

categories that you wish to view– Select Additional Product

Attributes as desired until you are presented with a listing of discrete T&B items.

– Click on the desired T&B item or photo to go directly to the data sheet view, use the compare feature, view selector guide if applicable,

--Partial Listing only --

(Number of Items in Brand)

16

Drill Down on left … Results are on the right

Click on “X” to remove

prior selections

17

Compare Feature1 Click on Compare box for each of

the items you desire to compare (limit of 5)…you can select items from multiple web screens.

2 Click on the COMPARE button on the top or bottom of the item listing.

Step One

Step Two

18

Side by Side Comparison...

Click on Catalog Number to go to Data

Sheet

Click on Remove Link to eliminate

this column

Differences highlighted

in RED!

19

Selector Guide Feature• Whenever you see a selector guide

link, you may click on it to view a family of items with related attributes.

• Selector guide is very useful tool in viewing related items in various sizes, materials, colors, etc.

20

Typical Selector Guide View...

Click on desired item to view data

sheet

21

Seven Ways to view a specific Data Sheet• T&B Catalog Number Search

• UPC Number Search

• Competitor Number Search

• Item Specific Link

• Click on the Item Picture

• Click on Item link from the Compare Feature

• Click on Item link from the Selector Guide Feature

22

From the Item Results List...

Click on either the photo or the T&B Catalog number for the item you wish to view

Number of Items in List

Jump to page number

23

Data Sheet Page• Item Specific Data Sheet

– PDF Print Version– Live Application Support

Links to related documents for this item

– Tech Support links for additional assistance

– Exclusive “one click” local distributor stock check (applicable to Electrical World registered U.S. web site users only)

24

Printable PDF link for Submittals...

25

Live Application Support Links at Item Level

Click on the desired link to view, print and/or

save the document shown

26

Examples of Application Link Documents

27

Tech Support Assistance...

Listed at the bottom of all Item Data Sheets

28

Local Stock Check Feature (EW Registered Users)

Please register on Electrical World so we can display this feature automatically for you…

a number of our distributors send T&B their daily inventory data so we can share it with you.

29

Our Header/Footer on our Web Search Pageis designed to assist you

in selecting and applying T&B products...

Footer

Header

30

Product Spotlighting (Header)

As you drill down through your selections, T&B may highlight various products that will relate to your current search efforts. These spotlights may

feature new items, a special product promotion, complementary products, accessories, tools, etc.

31

Helpful Info (Header)

• Helpful Info links that relate to your current search efforts will frequently appear as you drill down through our web catalog.

• Please take the opportunity to review these resources as they will provide you with additional information on our products.

32

U.S. Web Sites (Footer)

• Our U.S. Electrical Website is a good place to review new products and related product and application support…simply click on this link or the logo from the corporate home page.

• HVAC…Heating, Ventilation and Air Conditioning…visit our T&B Reznor site

• T&B Steel Structures…visit this site

33

Other T&B Web Sites (Footer)

• Direct Link to Corporate web site … www.tnb.com

• T&B Canada web site contains their web catalog with items in both English and French

• T&B Europe web site contains their web catalog offering

34

Additional Support Links (Footer)

• Locate T&B Signature Service Distributors in your area

• Direct links to T&B Distributor’s web sites

• Feedback to T&B…Problem resolution, Defective product, Product Suggestions, Competitive Feedback, Thanks, Help Me …whatever the issue…use this link to tell us!

• Check Local Distributor Stock Availability in your area

35

Additional Support Links (Footer)

• Contact your Electrical Sales Rep for samples and direct support.

• Register your profile to receive T&B product/literature updates and to streamline your contact with T&B.

• Use this link to email Tech Support…95% of requests answered in same day/24 hrs!

• Use this link to reach Tool Service Support…rentals, repairs, leases, replacement parts, support.

36

Live Tech Support Help…One Click Away!

• T&B is committed to serving your needs…can’t find exactly what you are looking for…don’t despair, T&B’s Tech Support group is just ONE click away.

• With 190 years of combined experience, T&B’s Tech Support group will guide you to the information that you need.

37

One Last Reminder...

Several of our catalogs have not yet been converted

to our new format; in those instances,

you will usually be directed to an interim page where you may

view our PDF print catalog or our old on-line catalog offering.

We apologize for any inconvenience!

38

Thanks for Specifying and Using

T&B Products…we appreciate your business!