Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering...
If you can't read please download the document
Using LibGuides as a Web 2.0 Content Management System & Collaboration Tool for Engineering Librarians Richard Bernier – ASEE Annual Conference & Exposition
Using LibGuides as a Web 2.0 Content Management System &
Collaboration Tool for Engineering Librarians Richard Bernier ASEE
Annual Conference & Exposition Louisville, KY June 23,
2010
Slide 2
What is Library 2.0? Any service, physical or virtual, that
successfully reaches users, is evaluated frequently, and makes use
of customer input Michael Casey Integration of Web 2.0 services
into a traditional library environment Two-way flow of information
allowing users to contribute to the knowledge base for other users.
Read-write environment for the user
Slide 3
Why Create a Web 2.0 Environment? College students already
conduct most of their time online in a Web 2.0 environment. If we
are going to serve them online, we must do so in the online
environment that they are already in. Direct user-librarian
interaction at the point of need.
Slide 4
Enter LibGuides First and foremost, it is a content management
system designed specifically for libraries with Web 2.0 features
built-in. Subject guides setup by individual librarians can be
co-authored by others Numerous box types allow for a multitude of
different content (Simple Links, links with pop-up balloons,
embedded video, RSS feeds, Rich text / Dynamic Content / Scripts,
podcast feeds, etc.)
Slide 5
Web 2.0 Features Users can: Suggest resources Rate resources
Leave comments Communicate directly with librarians via chat
widgets Sign up for RSS feeds Receive email updates about new
guides published
Slide 6
Web 2.0 Features it Lacks Users can not create their own
accounts to customize for their own purposes- Can not communicate
with other users or librarians through their own profile. All
interaction is anonymous.
Slide 7
What a complete Library 2.0 System might look like OPAC
Integration Subject Guides Database Authentication Single Log-in
for users E-Reserves Communicatio n with staff / other users
Slide 8
Slide 9
Slide 10
Slide 11
Slide 12
Slide 13
Personal Observations Very high usage of the Guides Chat widget
feature is highly used. Accounts for approximately 1/3 of our
reference questions. Almost no usage of the comments or link
suggestion features. The star rating feature is used somewhat but
multiple links to the same database do not share ratings from page
to page.
Slide 14
LibGuides as a Collaboration Tool via LibGuides Community
LibGuides Community Site browse or search guides to discover new
resources. Can copy links, boxes or complete guides 92,936 guides
by 21,387 librarians at 1,401 libraries worldwide
Slide 15
Slide 16
Slide 17
SpringShare Lounge SpringShare also has a support blog and
Twitter account
CampusGuides LibGuides Library Subject Guides (2 levels of
accounts, Admins, Librarians) Campus Guides Library system
Libraries Subject Guides (3 levels of accounts, 3 rd could be
students or faculty) ePortfolio feature - 90% done Future
enhancements will allow administrators to define permissions to
different levels with greater granularity
Slide 20
LibAnswers A highly functional frequently asked questions
reference tool and knowledge- base Users can ask questions
Previously answered questions will pop up as they type the question
Unanswered questions go into an unanswered questions queue which
can be answered by a librarian and added to the knowledgebase
Avoids repetitive questions such as How do I find out if you have a
particular journal?
Slide 21
ScholarGuides Will be revealed at the end of this month A guide
about a person faculty member, researcher, anyone on campus. Boxes
would describe their education, awards, publications, etc.
Slide 22
Conclusion Just over ten years ago we redefined our definition
of a library No longer confined by physical location - resources
available online This has grown in sophistication We are now in
another major transition- its not just in how we make resources
available, but how we present these resources and communicate with
our users.
Slide 23
Richard Bernier Reference & Electronic Services Librarian
[email protected] http://sites.google.com/site/richb72/