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Using innovation to get through the storm
Senior Vice President & CIO Torben Bonde,
Vestas Wind Systems A/S
CIO Summit, Pehna Longa, Portugal, 2012
2
Introduction
• Background in Sales & Marketing
• 25 years of experience within IT as Project manager, consultant,
management
• CIO since 1999
• Vestas CIO after merger in 2004 • CIO of the year DK in 2011
• Growth, merger, acquisition, offshoring, outsourcing, turn-around, JV
Vestas – market leader in the wind turbine industry
3
4
Vestas IT’s ambition – ‘The strategy house’
PLAN (IT Strategy)
BUILD (IT Development)
RUN (IT Delivery)
SUPPORTING FUNCTIONS & SUPPLIER RELATIONSHIP MANAGEMENT
BUSINESS RELATIONSHIP MANAGEMENT
Technical IT Service
Catalogue
and SLM33
IT Portfolio Management
(incl. DOP) 9
Business IT Service
Catalogue and SLM27
Business IT
Service Maintenance18
Business Implementation
Execution20
Business Implementation
Preparation19
IT Program and
Project Management16
Business IT Service
Support
and Consultancy30
Test and release50
Technical
IT Service
Development21
Technical IT
Service Maintenance22
Technical Deployment
Execution24
Technical IT Service
Operations and
Support34
Service Desk28
Onsite Support29
Transactional
Purchasing40
IT Performance
Management44 *IT Finance43
*IT Culture and People42
Improvement Portfolio41 *IT Communication45
Contract
Administration37
Administrative Support60
Business Development
Strategy for Global IT61
IT Security Policy and
Compliance46
Risk Management62
IT Demand
Management and
Service Requirements2
Strategic Vendor
Tracking49
Business Domains
IT Strategies
and Policies10
Business Domains
Architecture11
IT sourcing
execution63 Vendor Management38 Asset Management39
Sourcing Strategy for
Global IT36
Technical Deployment
Preparation23
Business IT
Service
Development17
Technical IT Service
Identity and Access
Management35
Business IT Service
Access Management31
Business IT Service
Operations and
Deployment32
Business IT Service
Delivery Planning and
Orchestration25
Technical IT Service
Delivery Planning and
Orchestration26
Business Engagement1
Technical IT Service
Design and Standards14
GLOBAL IT OPERATING MODEL
IT Process Policy and
Compliance47
Business IT
Service
Design13
Information Security
Engagement66
Performance Management
Business Engagement Solutions & Services
Infrastructure Solutions & Services
CIO Office
Information Security & Risk Management
Delivery and Execution
Interaction6
Global IT Sourcing
IT d
om
. IT
do
m.
October
2012,
V1.1
Global ITTorben Bonde
CIO Office Randi Christensen
Stabell
General Management Manila
Finn Poulsen
Information Security & Risk ManagementTorben Jørgensen
Business Engagement, Solutions & ServicesPeter Falden Jensen
Infrastructure Solutions & Services
Susanne Povlsen
Global IT Sourcing Henrik Krarup
Stefansen
IT Performance Management
Bo Florin
User Support & Operations Center
ServicesRolf Mørk Nielsen
Infrastructure Core Services
Martin Hell
Infrastructure Planning & Design
Anette Irene Algreen
Infrastructure Application Services
Joey Joemar Abel
Turbines, MFG & Supply Chain
Troels Fleckenstein
Sales, GSS & FinancePeter Møllebjerg
Andersen
Center of ExpertiseMorten Duus
Application Maintenance &
SupportAnders Wibling Hansen
Vestas IT organisational structure (EMT+ level)
7
Development of FTEs and spending
Vestas IT Domain, Actual vs. Plan; 2009 → Budget 2013
Number of employees
* IT Domain: Global IT + SSC IT ** Post layoffs *** After W3+W4 ****w/o Special Taskforce in Global IT
Oct-10 NOV 10** FEB 11** FEB 12** JUN 12** SEP12*** OCT 12****
Vestas 23.454 23.397 22.620 23.036 22.177 20.400 19.058
IT Domain* 804 779 690 624 582 430 401
Percentage 3,43% 3,33% 3,05% 2,71% 2,62% 2,11% 2,10%
IT in Innovation
• Business needs and especially business changes demands new ways and breaking down paradigms..
8 Vestas’ Offshore IT Delivery Centre in Manila
Three examples
1. Growth – offshoring
2. Turn-around – Outsourcing & Cloud
3. Cost efficiency – VMO
• Continuously change and challenge operating model and organisational setup
Strategist, designer, catalyst, broker,
communicator
The role of the CIO?
Copyright Notice
The documents are created by Vestas Wind Systems A/S and contain copyrighted material, trademarks, and other proprietary information. All rights reserved. No part of the documents may be reproduced or copied in any form or by any
means - such as graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems without the prior written permission of Vestas Wind Systems A/S. The use of these documents by you, or
anyone else authorized by you, is prohibited unless specifically permitted by Vestas Wind Systems A/S. You may not alter or r emove any trademark, copyright or other notice from the documents. The documents are provided “as is” and
Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you.
Thank you for your attention [email protected]