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Using innovation to get through the storm Senior Vice President & CIO Torben Bonde, Vestas Wind Systems A/S CIO Summit, Pehna Longa, Portugal, 2012

Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

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Page 1: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

Using innovation to get through the storm

Senior Vice President & CIO Torben Bonde,

Vestas Wind Systems A/S

CIO Summit, Pehna Longa, Portugal, 2012

Page 2: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

2

Introduction

• Background in Sales & Marketing

• 25 years of experience within IT as Project manager, consultant,

management

• CIO since 1999

• Vestas CIO after merger in 2004 • CIO of the year DK in 2011

• Growth, merger, acquisition, offshoring, outsourcing, turn-around, JV

Page 3: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

Vestas – market leader in the wind turbine industry

3

Page 4: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

4

Vestas IT’s ambition – ‘The strategy house’

Page 5: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

PLAN (IT Strategy)

BUILD (IT Development)

RUN (IT Delivery)

SUPPORTING FUNCTIONS & SUPPLIER RELATIONSHIP MANAGEMENT

BUSINESS RELATIONSHIP MANAGEMENT

Technical IT Service

Catalogue

and SLM33

IT Portfolio Management

(incl. DOP) 9

Business IT Service

Catalogue and SLM27

Business IT

Service Maintenance18

Business Implementation

Execution20

Business Implementation

Preparation19

IT Program and

Project Management16

Business IT Service

Support

and Consultancy30

Test and release50

Technical

IT Service

Development21

Technical IT

Service Maintenance22

Technical Deployment

Execution24

Technical IT Service

Operations and

Support34

Service Desk28

Onsite Support29

Transactional

Purchasing40

IT Performance

Management44 *IT Finance43

*IT Culture and People42

Improvement Portfolio41 *IT Communication45

Contract

Administration37

Administrative Support60

Business Development

Strategy for Global IT61

IT Security Policy and

Compliance46

Risk Management62

IT Demand

Management and

Service Requirements2

Strategic Vendor

Tracking49

Business Domains

IT Strategies

and Policies10

Business Domains

Architecture11

IT sourcing

execution63 Vendor Management38 Asset Management39

Sourcing Strategy for

Global IT36

Technical Deployment

Preparation23

Business IT

Service

Development17

Technical IT Service

Identity and Access

Management35

Business IT Service

Access Management31

Business IT Service

Operations and

Deployment32

Business IT Service

Delivery Planning and

Orchestration25

Technical IT Service

Delivery Planning and

Orchestration26

Business Engagement1

Technical IT Service

Design and Standards14

GLOBAL IT OPERATING MODEL

IT Process Policy and

Compliance47

Business IT

Service

Design13

Information Security

Engagement66

Performance Management

Business Engagement Solutions & Services

Infrastructure Solutions & Services

CIO Office

Information Security & Risk Management

Delivery and Execution

Interaction6

Global IT Sourcing

IT d

om

. IT

do

m.

October

2012,

V1.1

Page 6: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

Global ITTorben Bonde

CIO Office Randi Christensen

Stabell

General Management Manila

Finn Poulsen

Information Security & Risk ManagementTorben Jørgensen

Business Engagement, Solutions & ServicesPeter Falden Jensen

Infrastructure Solutions & Services

Susanne Povlsen

Global IT Sourcing Henrik Krarup

Stefansen

IT Performance Management

Bo Florin

User Support & Operations Center

ServicesRolf Mørk Nielsen

Infrastructure Core Services

Martin Hell

Infrastructure Planning & Design

Anette Irene Algreen

Infrastructure Application Services

Joey Joemar Abel

Turbines, MFG & Supply Chain

Troels Fleckenstein

Sales, GSS & FinancePeter Møllebjerg

Andersen

Center of ExpertiseMorten Duus

Application Maintenance &

SupportAnders Wibling Hansen

Vestas IT organisational structure (EMT+ level)

Page 7: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

7

Development of FTEs and spending

Vestas IT Domain, Actual vs. Plan; 2009 → Budget 2013

Number of employees

* IT Domain: Global IT + SSC IT ** Post layoffs *** After W3+W4 ****w/o Special Taskforce in Global IT

Oct-10 NOV 10** FEB 11** FEB 12** JUN 12** SEP12*** OCT 12****

Vestas 23.454 23.397 22.620 23.036 22.177 20.400 19.058

IT Domain* 804 779 690 624 582 430 401

Percentage 3,43% 3,33% 3,05% 2,71% 2,62% 2,11% 2,10%

Page 8: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

IT in Innovation

• Business needs and especially business changes demands new ways and breaking down paradigms..

8 Vestas’ Offshore IT Delivery Centre in Manila

Page 9: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

Three examples

1. Growth – offshoring

2. Turn-around – Outsourcing & Cloud

3. Cost efficiency – VMO

• Continuously change and challenge operating model and organisational setup

Page 10: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

Strategist, designer, catalyst, broker,

communicator

The role of the CIO?

Page 11: Using innovation to get through the storm - CDM Media€¦ · Design and Standards14 GLOBAL IT OPERATING MODEL IT Process Policy and Compliance47 Business IT Service Design13 Information

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Vestas Wind Systems A/S shall not have any responsibility or liability whatsoever for the results of use of the documents by you.

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