39
14 th Annual Summer Institute Conference - Sedona Session 24 - July 17, 2013 Presented by Michael R. Zent, Pres/CEO, Jewish Family & Children’s Service Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative Integrated Health Care

Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Embed Size (px)

Citation preview

Page 1: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

14th Annual Summer Institute Conference - Sedona Session 24 - July 17, 2013

Presented by Michael R. Zent, Pres/CEO, Jewish Family & Children’s Service

Kurt Sheppard, CEO, Valle Del Sol

Using Information Technology to Support

Collaborative Integrated Health Care

Page 2: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Agenda

2

•An overview of the current health care landscape and the forces driving care coordination in behavioral health •The role that technology, specifically EHRs and HIE, plays in coordinating care •Case study of a provider organization coordinating care

Page 3: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Key Drivers of Integrated Health

3

•Patient Protection and Affordable Care Act

•State Health Insurance Exchanges

•Mental Health Parity

•Medicaid Expansion

Page 4: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Why Integrate Physical and Behavioral Health Care?

4

ƔBehavioral and physical health care have historically operated in silos.

ƔHealth care integration is designed to:

•Improve patient access to care in a setting where patients are most comfortable. •Reduce health care disparities. •Contain costs by promoting a whole health approach. •Improve patient outcomes through coordination of care

Page 5: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

5

Page 6: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

The Changing Healthcare System

6

• Moving from procedure and episodic based payment to payment based on health outcomes

• The Affordable Care Act

- Accountable Care Organizations - Other Shared Savings Models - Patient Centered Medical Homes - Health Homes - Wellness Approach to Care vs. Episodic Disease Approach

Page 7: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

7

ACA & Disruptive Innovation are Driving

Page 8: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

What does all this have to do with Behavioral Health?

8

• 1 % of the population use 20% of the healthcare resources

• 5% use 50% -- the 5/50 population • Half of both groups have a behavioral health

disorder • We cannot achieve the triple aim (especially

the cost saving part) without addressing BH!

Page 9: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Cost of Chronic Health Conditions With/Without Mental Health

9

Page 10: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

The Changing Healthcare System

10

Page 11: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

• Currently, 37.9 million are uninsured <400% FPL * • 18.0 M – Medicaid expansion eligible • 19.9 M – ACA exchange eligible ** • 11.019 M (29%) – Have BH conditions (s)

*Source: 2010 NSDUH **Eligible for premium tax credits and not eligible for Medicaid

In 2014: Millions More Americans Will Have Health Care Coverage

11

Page 12: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

SAMHSA

Expansion Prevalence Data

12

Page 13: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

13

Page 14: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

14

Page 15: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

15

Page 16: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

16

Page 17: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

17

Page 18: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Importance of Integration: BH Impact on Physical Health

18

Page 19: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Behavioral Health & Readmissions

19

Page 20: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Responses Resulting from the ACA

20

Page 21: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Health Reform: Impact of the Affordable Care Act

21

Page 22: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Affordable Care Act, Section 2703 Health Homes

22

Page 23: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

What is Coordinated Care?

23

Page 24: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Models of Integrated Care

•Coordinated Care •Co-Located Care •Transformed/Full Integration •Virtual Integration

24

Page 25: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Concepts Common to All Integrated Care Models

•Medical or Health Home •Health Care Team •Stepped Care •Four Quadrant Clinical Integration

25

Page 26: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Four Quadrant Clinical Integration

26

Page 27: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Meaningful Use

27

Page 28: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Steps to Delivering Accountable Care

Impr

ove

Out

com

es

Redu

ce C

ost De

liver

ing

Acco

unta

ble

Car

e

c

Clinical Innovation Care Coordination

Business Efficiencies

Technology

Partners

Managed Services

Revenue Cycle

Management

Hosting & SaaS

Information Exchange

Primary Care

Integration

Population &

Community Health

Management Clinical Decision Support Meaningful

Use EHR & Medication

Management

Page 29: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Steps to Delivering Accountable Care

Impr

ove

Out

com

es

Deliv

erin

g Ac

coun

tabl

e C

are

Clinical Innovation Care Coordination

Information Exchange

Primary Care

Integration

Population &

Community Health

Management

Clinical Decision Support

Meaningful Use

EHR & Medication

Management

Page 30: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

What is an HIE? ` The technology infrastructure for moving healthcare

information electronically based on national standards: Ń Across Organizations ŃWithin a Region (city, county, state, nation, global) ŃWithin a Community Ń Hospital Systems

` Designed to: ŃMove clinical information among disparate health care

information systems Ń Facilitate access to and retrieval of clinical data to provide safer,

more timely, efficient, equitable, patient/client centered-care.

30

Page 31: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Health Information Exchange

31

Page 32: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Types of HIE Models

• Public

• Regional

• Private

32

Page 33: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

Public versus Private HIE

Public

�Availability and efficient distribution of a large volume of patient data

�Efficient exchange of standards-based data (CCD, IHE, etc.)

�Gateway to the National Health Information Network

�Aggregator of data of national interest

33

Private

•Coordination of care among the providers in a community – workflow improvement

•Connecting systems and users with different technical capabilities and workflow needs

•Access to the entire patient chart •Business intelligence service to optimize pay-for-performance and quality improvement

Page 34: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

34

THANK YOU Michael R. Zent, Ph.D.

President & CEO Jewish Family & Children’s Service

[email protected]

4747 N. 7th Street, Suite 100 Phoenix, AZ 85014

602-279-7655

Page 35: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

35

Primary Care

Behavioral Health

Community Centers

Residence

Schools

Churches

Other Health

Providers

RBHAs/ Health Plans

Page 36: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

36

Page 37: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

37

Primary Care

Behavioral Health

Community Centers

Residence Schools

Churches

Other Health

Providers

RBHAs/ Health Plans

Page 38: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

38

`National Standards ` HEDIS `Meaningful Use

` Contract Specific Population Management

Page 39: Using Information Technology to Support Collaborative ... · Kurt Sheppard, CEO, Valle Del Sol Using Information Technology to Support Collaborative ... the cost saving part)

39

THANK YOU Kurt Sheppard

CEO Valle del Sol

[email protected]

3807 N. 7th Street Phoenix, AZ 85014

602-258-6797