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Using e-Commerce to Manage Your Customers Inventory and Sales Paul Pelland Program Administrator Refurbished Equipment Marketplace Crotched Mountain ATECH Services Concord, New Hampshire www.shopREM.com scooters

Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

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Page 1: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Using e-Commerce to Manage Your

CustomersInventory

and SalesPaul Pelland Program AdministratorRefurbished Equipment MarketplaceCrotched Mountain ATECH Services

Concord, New Hampshirewww.shopREM.com

scooters

Page 2: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

BenefitsWebsite and online storeInexpensiveQuick Start-upNovice friendly24 hour accessTracks equipment, customers, sales, Custom reports and graphsMarketing Saves TimeFinancial Benefits

Page 3: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Website and Store

Website is program’s faceBrand new website or just linkInventory live, private or log-inIncluded inventory softwareCompletely automatedCustomizableSocial media integrationMass mailing program

Commodes

Page 4: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 5: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 6: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Inexpensive Try for FreePlans as low as $20 a month$50 month up to 1000 products No contracts or feesEmail addressesBackend users have defined limitationsIncludes free website design templatesCan include PayPal, Credit cards, P.O.’sIncludes free 24 hour assistanceManagement software integrationAll included!

Page 7: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 8: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Quick Start-up Free 15 day trial (without a credit card!)Begging you to play with it15 minutes store with products listed!Can upload existing inventory databaseCan upload existing customers, partnersAssign each item inventory number Take picture Write a descriptionCost, price and quantityStart small then expand

Page 9: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 10: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Novice FriendlyNo prior website skills neededUnlimited 24 hour live support

Phone or chatmessage boardsVideo tutorialswebinars

More you learn, more it will doFill in other pages Modify, customize, fine tune

Page 11: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 12: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

24 Hour Access

Access control from home, phoneEmail notifications, alertsClients view inventory anytimePurchase online, pick-up or shipSales over the weekendsSales anywhere in the WorldShip a walker to Australia?

Page 13: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Equipment Tracking

Use intake form and item labelEnter items in inventory at arrivalPut in status categoriesHide items until ready for publicChange category as progressesWebsite will sort, track itemsItems removed as sold / distributed Waiting list Downloadable database

Page 14: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 15: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 16: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Customer Tracking

Stores all customer info and historyAffiliate, email list, groupDiscount for groupsDifferent lists can see different inventory or pricing structureDownloadable databaseWish listTicket system tracks communication

Page 17: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 18: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Sales Tracking

Time parametersSpecific productsCategoriesPurchase methodPromotionCustomerSalesperson

Page 19: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 20: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41
Page 21: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Professional Reporting

Business profit / lossCustomersInventoryPayment and shippingProductsSalesWebsite traffic statisticsGraphsCustomizePrintDownload to spreadsheets

Page 22: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

MarketingProfessional business LookNewsletter and blog templatesSales and promotion campaignsCoupon, point systemDeal of the daySearch engine optimizationCustomer groups, registered users, affiliatesAutomated progress alertsAutomated receipts, invoicesSocial Media IntegrationCustomer feedbackWish lists

Page 23: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Saves TimeCut phone time in halfAnswer e-mails on your scheduleWebsite answers many questionsAccurate Inventory recordkeepingInstant monthly reportsSold Items removed instantlyAutomated invoices and emailsAutomatic equipment wish listsAnswer phone calls using website!

Page 24: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Financial Benefits

Reduced staff hours by 30%Increase local sales by 40%Out of state sales by 1000% Accurate Inventory valuesAutomated sale emailsSales on Thanksgiving day!Online presence, visibility DME’s, OT’s, PT’s, appreciate the ability to research and view online

Page 25: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Just Do it!

No risk to tryNo contractsStart smallAdd a few items dailyDon’t need expensive equipmentAsk for help, research other sitesHave a site plan written outWork on pages, details over timeProcrastinate later!

Page 26: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Use this link to get started and your first month of service will be free!

www.3dcart.com/474.html

from

Page 27: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

Disclaimer

The Refurbished Equipment Marketplace has used for two years and are satisfied with the quality of the product and the company support.

There are many other shopping cart software products out there, you may find one with better or different options for your needs.

We just had no reason to look elsewhere!

Disclaimer

Page 28: Using e-Commerce to Manage Your Customers Inventory and Sales · Microsoft PowerPoint - Pelland - Using e-Commerce for Inventory Mgt Author: lpersaud3 Created Date: 12/20/2012 6:28:41

For more information, contact:

Paul Pelland Program [email protected]

603-226-2900Refurbished Equipment MarketplaceCrotched Mountain ATECH Services

Concord, New Hampshirewww.crotchedmountain.org/atech

www.shopREM.com

www.3dcart.com/474.html