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STATE OF INDIANA Office of Management & Budget Indiana Office of Technology

Using Data as an Asset to Improve Citizens’ Lives

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Page 1: Using Data as an Asset to Improve Citizens’ Lives

STATE OF INDIANA Office of Management & Budget

Indiana Office of Technology

Page 2: Using Data as an Asset to Improve Citizens’ Lives

AGENDA

Vision & Mission

The Beginning of MPH

The MPH Team

Data storage and analysis using SAP HANA

Dashboards using SAP Lumira

Other MPH Initiatives

Roadmap

Page 3: Using Data as an Asset to Improve Citizens’ Lives

THE MPH PROGRAM

Vision

Indiana will have the most effective, efficient, and transparent state government in the country.

Mission

Develop an industry leading comprehensive enterprise wide data driven management system.

Page 4: Using Data as an Asset to Improve Citizens’ Lives

RESOURCE MANAGEMENT

Revenue $30 Billion

Data 1 Billion Megabytes

Page 5: Using Data as an Asset to Improve Citizens’ Lives

DATA-DRIVEN DECISION CYCLE

Page 6: Using Data as an Asset to Improve Citizens’ Lives

CREATING A DATA-SHARING CULTURE

Executive Order 14-06 On March 17, 2014, Governor Pence issued Executive Order 2014-06 creating the Governor’s Management & Performance Hub (MPH)

The Governor’s Executive Order Requires: •OMB to create the MPH as a tool to promote continuous process improvement for the State of Indiana

•All state agencies to participate in the MPH by providing data, information, system access, or other resources to IOT and OMB upon request

•OMB, IOT, and state agencies to maintain data as required by law and to execute agreements as necessary to facilitate data access for MPH

Page 7: Using Data as an Asset to Improve Citizens’ Lives

EXECUTIVE SPONSORSHIP

Governor

OMB Director/CFO

IOT Director/CIO

Page 8: Using Data as an Asset to Improve Citizens’ Lives

TEAM STRUCTURE

Steering Committee Retreat

Identified priorities

Design Thinking Sessions with MPH Team

How do we achieve quick wins that make big impacts?

Page 9: Using Data as an Asset to Improve Citizens’ Lives

THE BEGINNING

MPH

Website

Case Studies

Key Performance

Indicators

Physical Location

Page 10: Using Data as an Asset to Improve Citizens’ Lives

SAP HANA Real-Time Data Storage

Page 11: Using Data as an Asset to Improve Citizens’ Lives

KEY PERFORMANCE INDICATORS: BEFORE Self Reported

• By Agency

• Quarterly or Annually

Aggregate Number

Cannot drill down

OMB analysts spent too much time

collecting data instead of analyzing

data.

Page 12: Using Data as an Asset to Improve Citizens’ Lives

KEY PERFORMANCE INDICATORS: NOW

Focus: Cabinet Agencies’ KPIs

22 Agencies

3-5 KPIs/Agency

Automation: 99% Complete Pulling from warehouses and source systems

Pinpoint Problems to Create Targeted Solutions

Analysts get to be analysts not data collectors

Page 13: Using Data as an Asset to Improve Citizens’ Lives

Severe Crashes on State Controlled Roads KPI

District Road Class

Weather Condition

Primary Factors

Road Condition

Construction: YES or NO

Year

Level 1 Drill Down

County Road Class

Weather Condition

Primary Factor

Road Condition

Construction: YES or NO Quarter

Level 2 Drill Down

City Road Class

Weather Condition

Primary Factor

Road Condition

Construction: YES or NO Month

Level 3 Drill Down

Road Class

Weather Condition

Primary Factor

Road Condition

Construction: YES or NO

Collision Date

Level 4 Drill Down

Key Performance Indicators: Drilldowns

Page 14: Using Data as an Asset to Improve Citizens’ Lives

SAP HANA Big Data Analysis

Page 15: Using Data as an Asset to Improve Citizens’ Lives

UNDERSTANDING THE COMPLEX QUESTIONS

▪ Infant Mortality ▫ 7.7 deaths per 1000 live births

▫ Despite significant efforts, Indiana’s infant mortality rate has been higher than the national average for several decades

▪ Child Fatality ▫ Preventable and influenceable deaths of children ages

1-18

Page 16: Using Data as an Asset to Improve Citizens’ Lives

THE SOLUTION PLATFORM

SAP HANA

SAP Data Services

Agency 1 Agency 2 Agency 3 Agency 4 Agency 5 Agency 6 Agency 7

Governor

& OMB

Agency

Head

Agency

Analyst

Data

Scientist

5,077,143,138

rows of data

currently integrated

Page 17: Using Data as an Asset to Improve Citizens’ Lives

▪ Query Speed (1000x faster than alternatives) ▫ Simple query in SQL: 47s vs. HANA: 0.045s

▫ Complex query in SQL: 643s vs. HANA: 0.125s

▪ Storage Compression ▫ Store huge volumes more efficiently: 90+% compression

▪ Integration & Extensibility ▫ Integrate R with SAP HANA

▫ Use SAP Lumira on data in SAP HANA

SAP TECHNOLOGY ADVANTAGES

Page 18: Using Data as an Asset to Improve Citizens’ Lives

PROGRESS: BUILDING & USING THE SOLUTION

There are infant subpopulations with

distinct quantifiable, predictable

underlying drivers for death

7.7 / 1000

Regions have distinct needs based

on population demographics,

industry, access to care, etc.

Statistically quantified importance

of risk factors– many of which

had never been considered by

health professionals

Understand the complicated

“human factors”

Establish correlation frequency

between known and previously

unknown risk factors (STDs and

STDs to deaths)

Before After

Different subpopulations of

mothers have distinct risk profiles

and needs

Page 19: Using Data as an Asset to Improve Citizens’ Lives

TRAJECTORY FOR CHANGE

May

Confirmed current research

Created mixture models

Built graph-based approach to understand

human factors

June - October

Integrate 17 datasets in SAP HANA

July - October

Perform complex analytics to uncover new insights

End of October

Configure end-user SAP tools to leverage data & science

Early November

Analysts & policy-makers use tools to make more informed decisions

Page 20: Using Data as an Asset to Improve Citizens’ Lives

SAP LUMIRA Data Visualizations

Page 21: Using Data as an Asset to Improve Citizens’ Lives

DASHBOARDS: BEFORE Excel Sheets

Page 22: Using Data as an Asset to Improve Citizens’ Lives

DASHBOARDS: AFTER SAP Lumira

Page 23: Using Data as an Asset to Improve Citizens’ Lives

OTHER MPH INITIATIVES Technology Center

Public Transparency

Page 24: Using Data as an Asset to Improve Citizens’ Lives

THE MPH TECHNOLOGY CENTER A space for collaboration and

innovation

Page 25: Using Data as an Asset to Improve Citizens’ Lives

THE MPH TECHNOLOGY CENTER A space for collaboration and

innovation

Page 26: Using Data as an Asset to Improve Citizens’ Lives

WEBSITE: BEFORE

Text Heavy

Static Data

Multiple Clicks to Get Data

Compatibility Errors with Certain

Browsers

Page 27: Using Data as an Asset to Improve Citizens’ Lives

WEBSITE: NOW www.in.gov/mph

Page 28: Using Data as an Asset to Improve Citizens’ Lives

ROADMAP

Current Projects Cabinet Agency Performance Management Dashboards (KPIs) Infant Mortality Recidivism Headcount Financial Management Budget Fleet Management & Telematics Asset Management Heroin Hot Spots

Upcoming Projects Use Case: Domestic Violence Use Case: Child Abuse Use Case: Fraud MPH Website 2.0 Operational Technology