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Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti Brittany Eddy, MPH Director Health Information Systems Hôpital Universitaire de Mirebalais

Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

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Page 1: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in

Mirebalais, Haiti

Brittany Eddy, MPH Director Health Information Systems Hôpital Universitaire de Mirebalais

Page 2: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Introduction

• Zanmi Lasante founded in 1983

• Partners In Health founded in 1987

• Ministère de la Santé Publique et de la Population Partnership

• Provide Preferential Option for the Poor Cange, 1983

Page 3: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany
Page 4: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany
Page 5: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Introduction

• Plans to construct community hospital

• 2010 Haiti Earthquake

• National Tertiary Teaching Hospital

• Opened in March 2013 o 300 bed facility o 6 operating suites

Page 6: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Partnerships

• Over 170 Donors o Private o Corporate

Page 7: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Introduction

• Around 25% of Haitian trained clinicians leave Haiti*

• HUM Focus on o Capacity building o Professional development

• Building back a better Haiti

• Economic impact * 2006 – www.usi.umontreal.ca/parc

Page 8: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Use of Technology

• Technology used to strengthen workforce o First CT scanner in public

sector o PACS o EMR o Supply Chain Management

Software o State of the art operating

theatres o Telemedicine

Page 9: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Use of Technology

• Leveraging open source technology to build capacity

Page 10: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

OpenMRS

• OpenMRS o Open-source software o Global community of

developers o Used in over 50 countries o Improve health care delivery in resource poor settings

Page 11: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

HUM EMR

• Patient Registration • Archives Management • Consultation note • Radiology orders • Dispensing application

• Coming soon:

o Scheduling System o Flexible Reporting Framework

Page 12: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

HUM Health Information Systems

• Health Information Systems

o Medical Informatics o Monitoring, Evaluation &

Quality Improvement • Clinical Department • Coaching clinical services:

o Data Quality o Transform data into information o Data utilization o Evidence-based decision

making

Page 13: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

HUM Health Information Systems

• Service and hospital-wide data dashboards • Monthly presentations for clinical services • Trainings, supervision, support

Page 14: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

HUM Catchment

Page 15: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany
Page 16: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany
Page 17: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Specialty Services

0

500

1000

1500

2000

2500

3000

3500

4000

Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan

Num

ber o

f con

sulta

tions

HUM Specialty Service Volume (Mar 2013 - Jan 2014)

Internal Medicine⁷

Pediatrics/NICU Ward⁶

Oncology⁵

Maternity Services⁴

Rehabilitation³

Emergency Dept.²

Surgery¹

Page 18: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Surgery

General Surgery; 418;

32%

Neurosurgery; 1; 0%

Obstetrics/Gynecology; 613; 47%

Opthalmology; 1; 0%

Orthopedics; 205; 16%

Otorhinolaryngologie

(ORL); 25; 2%

Pediatric Surgery; 2;

0%

Plastic Surgery; 9;

1%

Urology; 17; 1%

Vascular Surgery; 1;

0%

Unknown; 10; 1%

Number of Operations by surgical type (N=1,302),

(May 2013 – Feb 2014)

Page 19: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Oncology

• Over 2500 patient consultations

• Breast Cancer Registry o Over 260 confirmed cases

(July 2013 – February 2014)

Page 20: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Vision for HUM HIS

• Build culture of data utilization

• Build Academic Partnerships • Specialty care research

o NCD’s o Oncology o Surgery o Sickle cell screening

• Expand on foundation to extend to

operational research

Page 21: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Impact of HUM on quality of care and population health

• Facility based deliveries

• Distance traveled for specialty services

• Costing of specialty services

• Using EMR to identify and reduce wait time for key services

• Using EMR to evaluate hospital performance on post-surgical re-admission

Page 22: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Conclusion

• Building and running a state of the art hospital in a resource poor setting is possible

• Partnerships and technology are transforming health care being delivered in Haiti

• Private/public partnerships are key to this success

• Having a strong information system creates a foundation for programmatic decision making, operational research and more

Page 23: Using a Point-of-Care EMR to Improve Quality of Care ... · Using a Point-of-Care EMR to Improve Quality of Care & Capacity at University Hospital in Mirebalais, Haiti . Brittany

Acknowledgements

• Boston Monitoring, Evaluation & Quality Team o Alyssa Bilinski o Daniel Chiu o Phil Garrity o Lisa Hirschhorn o Annie Michaelis o Matt Peckarsky

• Boston Medical Informatics Team o Ellen Ball o David DeSimone o Mark Goodrich o Cosmin Ioan o Darius Jazayeri o Andrea Jensen o Renee Orser o Louise Secordel o Mike Seaton o Evan Waters

o Thoughtworks

• Hôpital Universitaire de Mirebalais o Executive Team o Archives Team o Dadie Cazimir o Marie Line Masson o Gabou Mendy o Ricard Pognon o Jean Wesley Thosiac o Data Team

• Zanmi Lasante Monitoring, Evaluation & Quality Team o Gregory Jerome o Jean Paul Joseph

• Ministère de la Santé Publique et de la Population