USFSCO New Student Orientation http://paymybill.uillinois.edu

Welcome to the University of Illinois

Springfield!

University Student Financial Services and Cashier Operations

USFSCO New Student Orientation http://paymybill.uillinois.edu

About USFSCO

University Student Financial Services & Cashier Operations (USFSCO) is the central billing and payment unit of the University of Illinois. We

serve students at all three of the U of I campuses.

USFSCO New Student Orientation http://paymybill.uillinois.edu

Location and Hours: Cashier Operations (Bursar) Office

• Lower Level Public Affairs Center (PAC) 184• Office Hours:

– 9am to 4pm Monday thru Friday– Closed during lunch hour (12:30 – 1:30)

USFSCO New Student Orientation http://paymybill.uillinois.edu

Cashier Operations con’t

• Visit us for:– Student Account Payments (Checks only)– SMTD Bus Passes (Cash or Checks only)– SMTD Bus schedules/route maps– Deposit Cash or check on iCard

USFSCO New Student Orientation http://paymybill.uillinois.edu

Location and Hours: Customer Service

• Lower Level Public Affairs Center (PAC) 182• Office Hours

– 8:30am to 5pm Monday thru Friday– Closed during lunch hour (12:30 – 1:30)

• Visit us for:– Billing questions– Authorized Payer set up questions– Direct Deposit set up questions

USFSCO New Student Orientation http://paymybill.uillinois.edu

The 5 Most Important Things to Know

• The Family Educational Rights and Privacy Act (FERPA)

• The University Billing Cycle• Payment Options• Direct Deposit of Student Account Credits• Read Campus Emails

USFSCO New Student Orientation http://paymybill.uillinois.edu

FERPA

• Prohibits USFSCO from giving specific student account information to anyone without the student’s authorization

• Parents (and others) need to be an “Authorized Payer”

• Students enroll Authorized Payers online – instructions on our website

• Authorized Payers get their own login ID and password to access account information and make payments online

USFSCO New Student Orientation http://paymybill.uillinois.edu

University Billing Cycle

• Student Account transaction detail and balance is available online in UI-Pay

• Reflects tuition, fees, housing, and other charges/credits from campus departments

• You can review your up-to-date student account activity anytime online in UI-Pay

USFSCO New Student Orientation http://paymybill.uillinois.edu

University Billing Cycle con’t

• Student Account Summary updated in September after assessment of Fall charges/tuition/fees

• Fall Due Date is September 28, 2012.• Spring Due Date is February 28, 2012

• Check your account regularly, especially if you add /drop courses

USFSCO New Student Orientation http://paymybill.uillinois.edu

Your Payment Options• Online in UI-Pay with electronic check or

credit card (only accept MasterCard, AMEX, or Discover - will incur a 2.4% fee)

• In person or by mail• Checks must be drawn on US Bank in US Dollars• Checks must have UIN and student’s name written on

front • For your safety and security, we do NOT accept cash payments

• peerTransfer

USFSCO New Student Orientation http://paymybill.uillinois.edu

What if I don’t pay by due date?

• Delinquent accounts are assessed a 1.5% late payment fee each month on remaining balance

• A financial hold is placed on the account– Prohibits registration for future term

• Holds on account prior to Priority Registration

– Prohibits adding/dropping of courses– Prohibits release of official transcripts

USFSCO New Student Orientation http://paymybill.uillinois.edu

Direct Deposit

• Credit balances/overpayments will only be refunded directly to the student by direct deposit

• Refund process 30 – 45 days• Students receive an email when a refund has

been processed• Students must enroll in direct deposit online• Must change personal information if leave UIS

USFSCO New Student Orientation http://paymybill.uillinois.edu

Contact Us With Any Questions

• Email: usfscohelp@uillinois.edu – response within 24 hours (excluding weekends)

• Phone: 217-206-6727 (UIS)• Website: http://paymybill.uillinois.edu/ – more detailed information available 24/7

• Office hours: 8:30am to 5:00pm Monday thru Friday (closed 12:30 – 1:30 for lunch hour)

USFSCO New Student Orientation http://paymybill.uillinois.edu

USFSCO New Student Orientation http://paymybill.uillinois.edu

We look forward to serving you!

University Student Financial Services and Cashier Operations