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TCRACF User’s Guide Page 1 of 65 Last Updated: June 17, 2011 Intellectual Property of Wal-mart Stores, Inc. ISD TC Support and Development Table of Contents A. FIRST TIME USERS ......................................................................................................................................................................... 2 1. FIRST TIME LOGON ................................................................................................................................................................................. 2 2. SCREEN NAVIGATION .............................................................................................................................................................................. 3 B. TCRACF OVERVIEW ....................................................................................................................................................................... 4 1. VIEW/MODIFY AN EXISTING RACF USER ID ................................................................................................................................................ 5 2. CONNECT/REMOVE A RACF USER AND GROUP ID ........................................................................................................................................ 5 3. USER ID REQUESTS (ADD/DELETE/TRANSFER/MODIFY) ................................................................................................................................. 6 4. GENERIC ID MAINTENANCE ...................................................................................................................................................................... 6 5. HISTORY/TRACKING ................................................................................................................................................................................ 7 6. CICS REPORTS....................................................................................................................................................................................... 7 7. GROUP ID REPORTS................................................................................................................................................................................ 8 8. TC REPORTS ......................................................................................................................................................................................... 8 9. UNIX REPORTS ..................................................................................................................................................................................... 9 10. OPTIONS 10., 11., AND 12. ..................................................................................................................................................................... 9 11. VIEW/UPDATE USER SETTINGS................................................................................................................................................................ 10 C. GENERIC IDS ............................................................................................................................................................................... 10 D. GROUP IDS.................................................................................................................................................................................. 11 1. CONNECT A RACF USER TO A GROUP ID .................................................................................................................................................... 11 2. REMOVE A RACF GROUP ID CONNECTION ................................................................................................................................................. 12 3. LIST RACF INFORMATION FOR A SPECIFIC GROUP ID ..................................................................................................................................... 13 E. USER IDS ..................................................................................................................................................................................... 14 1. VIEW AN EXISTING RACF USER ID ........................................................................................................................................................... 14 2. MANAGING NEGATIVE RACF USER ID STATUSES (REVOKED, EXPIRED, AND PROTECTED IDS) ................................................................................. 15 3. MODIFY AN EXISTING RACF USER ID (UPDATE NATIONAL ID, NAME, ETC) ........................................................................................................ 16 4. CREATE A NEW USER ID ......................................................................................................................................................................... 18 5. REHIRE A USER ID ................................................................................................................................................................................. 24 6. DISABLE A USER ID ............................................................................................................................................................................... 31 7. TRANSFER A USER ID ............................................................................................................................................................................. 36 8. ISSUE A DOMAIN MOVE......................................................................................................................................................................... 44 9. MODIFY A USER ID’S ACCESS ................................................................................................................................................................... 47 F. CICS REPORTS ............................................................................................................................................................................. 55 1. DISPLAY TRANSACTION DETAILS. ............................................................................................................................................................... 56 2. LOCATE PF (FUNCTION) KEYS FOR A TRANSACTION. ...................................................................................................................................... 58 3. GENERATE AN 'ID IN ACCESS LIST' REPORT. ................................................................................................................................................. 60 G. HISTORY REPORTS ...................................................................................................................................................................... 61 1. OPTION 1 ........................................................................................................................................................................................... 61 2. VIEW ALL MY COMPLETED REQUESTS. ........................................................................................................................................................ 61 3. SEARCH ALL COMPLETED REQUESTS. .......................................................................................................................................................... 62 H. TC REPORTS ................................................................................................................................................................................ 62 1. VIEW LIST OF TECHNICAL COORDINATORS (TCS) ......................................................................................................................................... 63 2. LOOK-UP TCS FOR A SPECIFIC GROUP ........................................................................................................................................................ 63 I. UNIX REPORTS ............................................................................................................................................................................ 64 1. OPTIONS 1 AND 2. ............................................................................................................................................................................... 64 2. LOOK-UP UNIX ACCESS BY USER ID........................................................................................................................................................... 65

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  • TCRACF Users Guide

    Page 1 of 65 Last Updated: June 17, 2011 Intellectual Property of Wal-mart Stores, Inc. ISD TC Support and Development

    Table of Contents

    A. FIRST TIME USERS ......................................................................................................................................................................... 2 1. FIRST TIME LOGON ................................................................................................................................................................................. 2 2. SCREEN NAVIGATION .............................................................................................................................................................................. 3

    B. TCRACF OVERVIEW ....................................................................................................................................................................... 4 1. VIEW/MODIFY AN EXISTING RACF USER ID ................................................................................................................................................ 5 2. CONNECT/REMOVE A RACF USER AND GROUP ID ........................................................................................................................................ 5 3. USER ID REQUESTS (ADD/DELETE/TRANSFER/MODIFY) ................................................................................................................................. 6 4. GENERIC ID MAINTENANCE ...................................................................................................................................................................... 6 5. HISTORY/TRACKING ................................................................................................................................................................................ 7 6. CICS REPORTS....................................................................................................................................................................................... 7 7. GROUP ID REPORTS ................................................................................................................................................................................ 8 8. TC REPORTS ......................................................................................................................................................................................... 8 9. UNIX REPORTS ..................................................................................................................................................................................... 9 10. OPTIONS 10., 11., AND 12. ..................................................................................................................................................................... 9 11. VIEW/UPDATE USER SETTINGS ................................................................................................................................................................ 10

    C. GENERIC IDS ............................................................................................................................................................................... 10

    D. GROUP IDS .................................................................................................................................................................................. 11 1. CONNECT A RACF USER TO A GROUP ID .................................................................................................................................................... 11 2. REMOVE A RACF GROUP ID CONNECTION ................................................................................................................................................. 12 3. LIST RACF INFORMATION FOR A SPECIFIC GROUP ID ..................................................................................................................................... 13

    E. USER IDS ..................................................................................................................................................................................... 14 1. VIEW AN EXISTING RACF USER ID ........................................................................................................................................................... 14 2. MANAGING NEGATIVE RACF USER ID STATUSES (REVOKED, EXPIRED, AND PROTECTED IDS) ................................................................................. 15 3. MODIFY AN EXISTING RACF USER ID (UPDATE NATIONAL ID, NAME, ETC) ........................................................................................................ 16 4. CREATE A NEW USER ID ......................................................................................................................................................................... 18 5. REHIRE A USER ID ................................................................................................................................................................................. 24 6. DISABLE A USER ID ............................................................................................................................................................................... 31 7. TRANSFER A USER ID ............................................................................................................................................................................. 36 8. ISSUE A DOMAIN MOVE ......................................................................................................................................................................... 44 9. MODIFY A USER IDS ACCESS ................................................................................................................................................................... 47

    F. CICS REPORTS ............................................................................................................................................................................. 55 1. DISPLAY TRANSACTION DETAILS. ............................................................................................................................................................... 56 2. LOCATE PF (FUNCTION) KEYS FOR A TRANSACTION. ...................................................................................................................................... 58 3. GENERATE AN 'ID IN ACCESS LIST' REPORT. ................................................................................................................................................. 60

    G. HISTORY REPORTS ...................................................................................................................................................................... 61 1. OPTION 1 ........................................................................................................................................................................................... 61 2. VIEW ALL MY COMPLETED REQUESTS. ........................................................................................................................................................ 61 3. SEARCH ALL COMPLETED REQUESTS. .......................................................................................................................................................... 62

    H. TC REPORTS ................................................................................................................................................................................ 62 1. VIEW LIST OF TECHNICAL COORDINATORS (TCS) ......................................................................................................................................... 63 2. LOOK-UP TCS FOR A SPECIFIC GROUP ........................................................................................................................................................ 63

    I. UNIX REPORTS ............................................................................................................................................................................ 64 1. OPTIONS 1 AND 2. ............................................................................................................................................................................... 64 2. LOOK-UP UNIX ACCESS BY USER ID. .......................................................................................................................................................... 65

  • TCRACF Users Guide

    Page 2 of 65 Last Updated: June 17, 2011 Intellectual Property of Wal-mart Stores, Inc. ISD TC Support and Development

    A. First Time Users

    1. First Time Logon

    For instructions on how to logon to TCRACF please refer to Mainframe (HOST) Logon for TCs.

    The first time you logon you will be required to enter some contact information (SP01 only). You will have to enter

    your phone number, department number, and the physical location of your desk before you can exit this screen. This

    information will be stored and be used in option M/3 to save you from entering this information each time you modify an ID

    or its access rights.

    This information can be changed at anytime in option 0 (zero) from the main menu.

  • TCRACF Users Guide

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    2. Screen Navigation

    TCRACF runs on the mainframe and must be accessed using an emulator of the IBM 3270 terminal. The 3270

    terminal was originally released in 1972 and was designed primarily for keyboard use. The emulator has since added some

    mouse functionality. Because of the history of the 3270 terminal it is important you understand the basics of a mainframe

    screen and some of the keys used for cursor navigation on the keyboard.

    A basic screen (or panel) consists of Input, Output, and Text fields. If you type anywhere besides an Input field the

    screen will lock or freeze. You must press the Reset key (usually [Esc], [Page Up], or [Scroll Lock] keys depending on the

    emulator used) to unlock the screen. Then press [Tab] to move the cursor to the next Input field.

    A locked or frozen screen will typically display a stick figure at the bottom of the mainframe screen. The task bar at

    the bottom of the emulator will also indicate a locked screen- typically using a lock symbol.

    Some of the keys used for basic navigation include-

    The directional Arrow keys [Up], [Down], [Left], and [Right] allow you to move the cursor one character

    in the specified direction.

    [Tab] key Used to move the cursor forward (left to right, top to bottom) to the next input field on the

    screen.

    [Shift] + [Tab] keys Used to move backward (right to left, bottom to top) to the previous input field on

    the screen.

    Function (F1-12) keys These act as a substitute for the 24 PF keys which exist on the IBM keyboard

    used with the 3270 terminal. They are still occasionally referred to as PF keys.

    o The F1 function key is typically a Help function.

    o The F2 function key is typically a Split Screen function. It creates two screens for viewing.

    o [Shift]+F2 function key will exit a TSO session and display the MAI menu (only if MAI is used).

    o The F3 function key is typically a Back or Exit function.

    o The F7 function key is typically a Page Up function.

    o The F8 function key is typically a Page Down function.

    o The F9 function key is typically a Toggle function used to manage multiple screens.

    o The F10 function key is typically a Page Left function.

    o The F11 function key is typically a Page Right function.

    Typing the PFSHOW command will toggle on/off a list of available function keys on the bottom two (2)

    lines of your screen.

    Finally, the screen (or panel) is a grid pattern. The screen size can be changed in the emulator settings, however the

    default is 24 characters high (rows) by 80 characters long (columns).

  • TCRACF Users Guide

    Page 4 of 65 Last Updated: June 17, 2011 Intellectual Property of Wal-mart Stores, Inc. ISD TC Support and Development

    B. TCRACF Overview

    This is the TCRACF Main Menu. Based on the authority given you, some of these options may not appear on your

    screen.

    Before the individual options are described, please notice the top and bottom lines of the screen. There are several

    important items to remember:

    Title: This is the top line of the screen. It is a short description of the screen you are currently in.

    Command Line: This line appears in many of the screens. This is where you will enter screen options and

    type commands.

    LOCATION/SYSPLEX: This is where in HOST/mainframe you are logged on. The most common locations

    are SP01(US) and SP02(INTL).

    F1 Function Key: This takes you to the help menu. Nearly every screen in TCRACF has its own unique

    help menu. Be sure to use F1 if you ever have a question.

    F3 Function Key: This is how you exit or go back a screen.

    TIME: The time relative to the system you are logged on to. This is displayed as Military Time which

    runs in 24- rather than 12- hour increments. (16:43 military time is 4:43pm standard time)

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    1. View/Modify an Existing RACF User ID

    This screen displays the current information and status for HOST/mainframe user IDs only. Here you are able to

    resume IDs and reset passwords. For descriptions on the individual fields use the Help menu (F1 Key).

    2. Connect/Remove a RACF User and Group ID

    This screen is used to connect user IDs to groups and to remove user IDs from groups.

  • TCRACF Users Guide

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    3. User ID Requests (Add/Delete/Transfer/Modify)

    This screen allows you to create and delete user IDs and modify their access rights.

    4. Generic ID Maintenance

    This screen is to create generic IDs for stores, clubs, and distribution centers.

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    5. History/Tracking

    This screen will allow you to search the history database. Currently you can search for all requests you have made,

    or for a keyword like a user ID.

    6. CICS Reports

    This screen allows you to display information about CICS transactions/screens and their related PF keys. You will

    be able to see the access list, owning TC, description, and more.

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    7. Group ID Reports

    This screen will allow you to locate the TC for any group, or to list details about a group such as name, connected

    user IDs, and more.

    8. TC Reports

    This screen allows you to view a list of TCs or to locate a TC for a specific group.

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    9. UNIX Reports

    This screen allows you to view a list of Unix servers or to pull a report for individual user IDs.

    10. Options 10., 11., and 12.

    These options will pull up lists which may change over time and will not be displayed here. Respectively they show

    1)the Windows domains, 2)language and country codes, and 3)various application/team contacts.

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    11. View/Update User Settings

    This option allows you to update your contact phone number and the physical location of your desk. Simply overtype

    the fields and then press [Enter] to update the information.

    C. Generic IDs

    This section of TCRACF has not yet been updated and is the same as the original code. Please refer to the original

    TCRACF documentation for assistance.

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    D. Group IDs

    1. Connect a RACF user to a group ID

    From the main menu type 2 [Enter].

    This screen asks you for an action (Connect/Remove), a user ID, and a group ID. Type a C in the first field, the

    user ID in the second field, and the group ID to connect the user ID to in the third field. Then press [Enter].

    TCRACF will return a message stating if your request was successful or if there was an error. Additionally, for

    successful commands, it will display all groups the user ID is connected to.

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    2. Remove a RACF group ID connection

    From the main menu type 2 [Enter].

    This screen asks you for an action (Connect/Remove), a user ID, and a group ID. Type an R in the first field, the

    user ID in the second field, and the group ID to connect the user ID to in the third field. Then press [Enter].

    TCRACF will return a message stating if your request was successful or if there was an error. Additionally, for

    successful commands, it will display all groups the user ID is connected to.

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    3. List RACF information for a specific group ID

    From the main menu type one of the following:

    Select option 7, press [Enter], select option 3, then press [Enter] or

    Type 7;3 then press[Enter]

    This screen asks you to input a group ID to display information for. It can also be viewed Online, sent to your

    Email, or Both. Type in a group ID and press [Enter].

    The report is shown below. Some groups, like the one in this example, are called UNIVERSAL groups. This means

    the group can be connected to more than 5957 user IDs. In this report, only user IDs with elevated authority (like TCs) will

    be displayed for UNIVERSAL groups.

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    E. User IDs

    1. View an Existing RACF user ID

    From the main menu type 1 [Enter].

    IMPORTANT!!! Depending on the laws for the country the user works in, the National ID may not be displayable

    and you will see the term instead.

    Type in a user ID to view and then press [Enter].

    TCRACF will return the current status and information for the user ID. As always, use the help screen; it will

    provide descriptions of what all the fields mean.

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    2. Managing negative RACF user ID statuses (Revoked, Expired, and Protected IDs)

    After following the steps in the previous section (E-1) you will be able to see the user IDs status in the upper right

    corner. This will show you what action to take for the three (3) negative statuses. For further explanation, use the help

    screen.

    REVOKED: Press [Tab] once to move your cursor to the action field. Type R for resume and press [Enter].

    EXPIRED: Press [Tab] once to move your cursor to the action field. Type Y for reset and press [Enter].

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    PROTECTED: Press [Tab] once to move your cursor to the action field. Type Y for reset and press [Enter].

    3. Modify an Existing RACF user ID (Update national ID, name, etc)

    After following the steps in section E-1, press [Tab] once to move your cursor to the action field. Type U for

    update and press [Enter].

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    This screen allows you to update the information for the RACF user ID. Notice that the first three (3) fields are

    required. You will be unable to exit this screen if the name, country code, or contractor fields are empty.

    To update any field press [Tab] until your cursor is on it, then type in the new information and press [Enter].

    IMPORTANT!!! Depending on the laws for the country the user works in, the National ID may not be displayable

    and you will see the term instead.

  • TCRACF Users Guide

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    4. Create a new user ID

    From the main menu type one of the following:

    Select option 3, press [Enter], select option 1, then press [Enter] or

    Type 3;1 then press [Enter] or

    Select option M, press [Enter], select option 1, then press [Enter] or

    Type M;1 then press [Enter]

    The initial screen will ask you to provide basic information about the individual you are creating an ID for.

    Except for the Middle Initial, all fields are required and must have information entered before you can move

    forward in the process.

    The National ID field (called the Social Security Number in the US) has been expanded to fifty (50) characters long

    to allow for countries like China and India whose national ID is greater than nine (9) characters.

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    The 2nd

    screen is a continuation where you will provide additional information about the individual in general.

    Again, all fields are required and must have information entered before you can press [Enter] and move forward in the

    process.

    The 3rd

    screen is where you begin selecting where, and what applications, the individual will be able to access. This

    is a high level selection which will guide you through screens asking for more specific details for each access type.

    Only the appropriate fields should be selected. Some individuals will not need any additional access and you will

    not select any fields before hitting [Enter]. We have selected all options here only to present to you all the available screens.

  • TCRACF Users Guide

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    This screen asks for specifics of their mainframe/Host access.

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary.

    The second (2nd

    ) field asks if the individual is a developer. If you respond yes (by typing Y) then the individuals ID

    will be created on SP03 (a sysplex used as a development environment) in addition to the standard sysplexes SP01 and SP02.

    If you respond no (by typing N) then the individuals ID will not be created on SP03. This field is required.

    The third (3rd

    ) grouping of fields determines whether the individual will have access to use MAI (Multiple

    Application Interface. An application which allows a user to log onto multiple mainframe/Host environments at the same

    time.). Most individuals will use the standard option for MAI access. You are required to select only one option.

    The fourth (4th

    ) field determines whether the individual will have access to use TSO (Time Sharing Option. A

    program which allows users to interface with the mainframe/Host sysplexes. MAI can organize multiple TSO sessions.). This

    field is not required and can be left blank if appropriate.

    The fifth (5th

    ) grouping of fields will request access to specific CICS transactions.(Customer Information Control

    System. A program which allows users to interface with the mainframe/Host sysplexes. MAI can organize multiple CICS

    sessions.). These fields are not required and can be left blank if appropriate. If selected, a request for access will be sent to

    the appropriate team for approval.

    The sixth (6th

    ) field specifies what language will be displayed in CICS. For a list of CICS language codes, go to 6;4

    from the main menu. This field is required only if you select a CICS transaction.

  • TCRACF Users Guide

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    This screen asks for specifics of their Unix server access.

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary. This field is required.

    The second (2nd

    ) field is the Unix group number the individual should be a part of. This field is required. Type 200

    in this field unless you have been given other instructions for your area.

    The third (3rd

    ) grouping of fields allows you to enter specific Unix servers. The individual will be added to these

    servers in addition to any the pattern ID may have. These fields are optional.

    The final field provides you the option to list additional Unix servers on a 2nd

    screen if you run out of room.

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    This screen asks for specifics for their email account.

    The initial question is a confirmation whether or not they should have email. This field is required.

    The first (1st) field determines whether the individual will be able to receive email from outside the Walmart

    network. If you select no (by typing N) then the individual will only be able to receive email from the internal Walmart

    network (i.e. from other associates only). This field is required.

    The second (2nd

    ) field specifies if the individual will be using a Windows or Macintosh/Apple computer. This field is

    required.

    The third (3rd

    ) grouping of fields is for managers who travel to various sites. This information is required only if you

    answer yes (by typing Y) in the initial field.

    The fourth (4th) field determines what the individuals email address will be (@wal-mart.com, @samsclub.com, etc).

    This field is required.

    This screen allows you to specify what type of schemas in Remedy the individual should have access to. You may

    select as many as apply or leave all fields blank and the individual will not receive access to Remedy.

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    This is the confirmation screen. It tells you what the user ID will be for the individual (User IDs will always be 5 to

    7 characters long.) and approximately when the various access requests will be processed.

    To proceed and process the request, you must type Y in the confirmation field located at the bottom of the screen.

    The default Windows password is Walmart1. The default Unix password is walmart. The Mainframe does not

    have a default password, so a random password is generated and displayed on this screen. All default passwords must be

    changed when the user logs on for the first time.

    Never send user ID and password combinations in email, instant manager (IM) applications, or by other electronic

    means. Because, in this instance, you would be sending the default password, the user wont be able to logon and get the

    information anyway. Either speak directly with the individual (in person or by a phone call) or write down the user ID and

    password(s) and hand it directly to them.

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    5. Rehire a user ID

    From the main menu type one of the following:

    Select option 3, press [Enter], select option 2, then press [Enter] or

    Type 3;2 then press [Enter] or

    Select option M, press [Enter], select option 2, then press [Enter] or

    Type M;2 then press [Enter]

    The initial screen will ask you to enter the national ID of the individual you wish to rehire. TCRACF will then check

    the disabled accounts for a matching national ID. If none is found, TCRACF will redirect you to the Create function (option

    3;1 from the main menu), which is covered in the previous section (F-4).

    If a match is found, you will be taken to this confirmation screen to validate this is the correct ID you wish to rehire.

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    This screen will ask you to provide basic information about the rehired individual. Except for the Middle Initial,

    all fields are required and must have information entered before you can move forward in the process.

    The National ID field (called the Social Security Number in the US) has been expanded to fifty (50) characters long

    to allow for countries like China and India whose national ID is greater than nine (9) characters.

    The following screen is a continuation where you will provide additional information about the individual in

    general. Again, all fields are required and must have information entered before you can move forward in the process.

  • TCRACF Users Guide

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    The 3rd

    screen is where you begin selecting where, and what applications, the rehired individual will be able to

    access. This is a high level selection which will guide you through screens asking for more specific details for each access

    type.

    Only the appropriate fields should be selected. Some individuals will not need any additional access and you will

    not select any fields before hitting [Enter]. We have selected all options here only to present to you all the available screens.

  • TCRACF Users Guide

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    This screen asks for specifics of their mainframe/Host access.

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary.

    The second (2nd

    ) field asks if the individual is a developer. If you respond yes (by typing Y) then the individuals ID

    will be created on SP03 (a sysplex used as a development environment) in addition to the standard sysplexes SP01 and SP02.

    If you respond no (by typing N) then the individuals ID will not be created on SP03. This field is required.

    The third (3rd

    ) grouping of fields determines whether the individual will have access to use MAI (Multiple

    Application Interface. An application which allows a user to log onto multiple mainframe/Host environments at the same

    time.). Most individuals will use the standard option for MAI access. You are required to select only one option.

    The fourth (4th

    ) field determines whether the individual will have access to use TSO (Time Sharing Option. A

    program which allows users to interface with the mainframe/Host sysplexes. MAI can organize multiple TSO sessions.). This

    field is not required and can be left blank if appropriate.

    The fifth (5th

    ) grouping of fields will request access to specific CICS transactions.(Customer Information Control

    System. A program which allows users to interface with the mainframe/Host sysplexes. MAI can organize multiple CICS

    sessions.). These fields are not required and can be left blank if appropriate. If selected, a request for access will be sent to

    the appropriate team for approval.

    The sixth (6th

    ) field specifies what language will be displayed in CICS. For a list of CICS language codes, go to 6;4

    from the main menu. This field is required only if you select a CICS transaction.

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    This screen asks for specifics of their Unix server access.

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary. This field is required.

    The second (2nd

    ) field is the Unix group number the individual should be a part of. This field is required.

    The third (3rd

    ) grouping of fields allows you to enter specific Unix servers. The individual will be added to these

    servers in addition to any the pattern ID may have. These fields are optional.

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    This screen asks for specifics for their email account.

    The first (1st) field is a confirmation whether or not they should have email. This field is required.

    The second (2nd

    ) field determines whether the individual will be able to receive email from outside the Walmart

    network. If you select no (by typing N) then the individual will only be able to receive email from the internal Walmart

    network (i.e. from other associates only). This field is required.

    The third (3rd

    ) field specifies if the individual will be using a Windows or Macintosh/Apple computer. This field is

    required.

    The fourth (4th

    ) grouping of fields is for managers who travel to various sites. This information is required only if

    you answer yes (by typing Y) in the initial field.

    The fifth (5th) field determines what the individuals email address will be (@wal-mart.com, @samsclub.com, etc).

    This field is required.

    This screen allows you to specify what type of schemas in Remedy the individual should have access to. You may

    select as many as apply or leave all fields blank and the individual will not receive access to Remedy.

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    This is the confirmation screen. It tells you what the user ID will be for the individual (User IDs will always be 5 to

    7 characters long.) and approximately when the various access requests will be processed.

    To proceed and process the request, you must type Y in the confirmation field located at the bottom of the screen.

    The default Windows password is Walmart1. The default Unix password is walmart. The Mainframe does not

    have a default password, so a random password is generated and displayed on this screen. All default passwords must be

    changed when the user logs on for the first time.

    Never send user ID and password combinations in email, instant manager (IM) applications, or by other electronic

    means. Because, in this instance, you would be sending the default password, the user wont be able to logon and get the

    information anyway. Either speak directly with the individual (in person or by a phone call) or write down the user ID and

    password(s) and hand it directly to them.

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    6. Disable a user ID

    From the main menu type one of the following:

    Select option 3, press [Enter], select option 3, then press [Enter] or

    Type 3;3 then press [Enter] or

    Select option M, press [Enter], select option 3, then press [Enter] or

    Type M;3 then press [Enter]

    The initial screen will ask you to provide the user ID you intend to disable. The user ID must be in your area for you

    to have authority to delete it.

    This screen looks up the user ID, displays identifying information, and asks you to confirm that this is the correct ID

    you wish to disable.

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    The 3rd

    screen is where you begin selecting where, and what applications, the individual will be disabled on. This is

    a high level selection which will guide you through screens asking for more specific details for each access type.

    You may select individual types of access to disable, or disable all access at once by selecting the first option. If you

    choose to disable all access at once by selecting disable from all systems then all following screens will be bypassed and

    you will be taken to the confirmation screen. We have selected all individual options here only to present to you all the

    available screens.

    Note: The Windows account can only be disabled by selecting disable from all systems on this screen.

    There is no screen displayed for mainframe/Host access. This process will completely disable the mainframe

    account. If you only need to remove pieces of their mainframe access, go to option 2 from the main menu.

    The next screen is to disable access to the various Unix servers. You may choose to disable all Unix server access by

    selecting the first option; or you may disable access to specific Unix server(s) by typing in the server name(s) in the provided

    space(s).

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    There is no screen displayed to disable email. This process will completely disable the email account.

    This screen is to disable access to the schemas in Remedy. Select which individual schemas need to be disabled or

    select disable all to disable all Remedy access for the user ID.

    This screen is to disable access to the global sourcing applications. Select which individual applications need to be

    disabled or select disable all to disable all global sourcing access for the user ID.

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    This screen is to disable access to the various PC based applications which access the Teradata databases. You will

    have to specify where to remove access (everywhere or test environment only). Select which individual applications need to

    be disabled or select disable all to disable access to all Teradata applications for the user ID.

    This screen is to disable access to the various other PC based applications which dont fall under any other

    category. Select which individual applications need to be disabled or select disable all to disable access to all PC based

    applications listed for the user ID.

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    This is the confirmation screen. It tells you, in general, what access will be disabled and approximately when the

    various requests will be processed. As a reminder, the Windows account will only be disabled if you selected disable from

    all systems on the global access screen.

    To proceed and process the request, you must type Y in the confirmation field located at the bottom of the screen.

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    7. Transfer a user ID

    A transfer should be done by the receiving TC whenever an individual transfers to a new position in the company.

    This will update their access rights so that they have the access required for their new position.

    From the main menu type one of the following:

    Select option 3, press [Enter], select option 4, then press [Enter] or

    Type 3;4 then press [Enter] or

    Select option M, press [Enter], select option 4, then press [Enter] or

    Type M;4 then press [Enter]

    The initial screen will ask you to provide the user ID for the individual who is being transferred.

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    This screen looks up the user ID, displays identifying information, and asks you to confirm that this is the correct ID

    you wish to transfer into your area.

    The next screen will ask where the individual is transferring from and where the individual is transferring to. All

    fields are required.

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    The following screen is a continuation where you will provide additional information about where the individual is

    transferring to. Again, all fields are required and must have information entered before you can move forward in the process.

    The 4th

    screen is where you begin selecting where, and what applications, the individual will be able to access after

    the transfer. This is a high level selection which will guide you through screens asking for more specific details for each

    access type.

    Only the appropriate fields should be selected. Some individuals will not need any additional access and you will

    not select any fields before hitting [Enter]. We have selected all options here only to present to you all the available screens.

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    This screen asks for specifics of their mainframe/Host access.

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary.

    The second (2nd) field asks if the individual is a developer. If you respond yes (by typing Y) then the individuals ID

    will be created on SP03 (a sysplex used as a development environment) in addition to the standard sysplexes SP01 and SP02.

    If you respond no (by typing N) then the individuals ID will not be created on SP03. This field is required.

    The third (3rd

    ) grouping of fields determines whether the individual will have access to use MAI (Multiple

    Application Interface. An application which allows a user to log onto multiple mainframe/Host environments at the same

    time.). Most individuals will use the standard option for MAI access. You are required to select only one option.

    The fourth (4th

    ) field determines whether the individual will have access to use TSO (Time Sharing Option. A

    program which allows users to interface with the mainframe/Host sysplexes. MAI can organize multiple TSO sessions.). This

    field is not required and can be left blank if appropriate.

    The fifth (5th

    ) grouping of fields will request access to specific CICS transactions.(Customer Information Control

    System. A program which allows users to interface with the mainframe/Host sysplexes. MAI can organize multiple CICS

    sessions.). These fields are not required and can be left blank if appropriate. If selected, a request for access will be sent to

    the appropriate team for approval.

    The sixth (6th

    ) field specifies what language will be displayed in CICS. For a list of CICS language codes, go to 6;4

    from the main menu. This field is required only if you select a CICS transaction.

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    This screen asks for specifics of their Unix server access.

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary. This field is required.

    The second (2nd

    ) field is the Unix group number the individual should be a part of. This field is required.

    The third (3rd

    ) grouping of fields allows you to enter specific Unix servers. The individual will be added to these

    servers in addition to any the pattern ID may have. These fields are optional.

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    This screen asks for specifics for their email account.

    The first (1st) field is a confirmation whether or not they should have email. This field is required.

    The second (2nd

    ) field determines whether the individual will be able to receive email from outside the Walmart

    network. If you select no (by typing N) then the individual will only be able to receive email from the internal Walmart

    network (i.e. from other associates only). This field is required.

    The third (3rd

    ) field specifies if the individual will be using a Windows or Macintosh/Apple computer. This field is

    required.

    The fourth (4th

    ) grouping of fields is for managers who travel to various sites. This information is required only if

    you answer yes (by typing Y) in the initial field.

    The fifth (5th

    ) field determines what the individuals email address will be (@wal-mart.com, @samsclub.com, etc).

    This field is required.

    This screen allows you to specify what type of schemas in Remedy the individual should have access to. You may

    select as many as apply or leave all fields blank and the individual will not receive access to Remedy.

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    This screen allows you to grant access to the global sourcing applications. You must provide the individuals

    workstation ID and physical location of their desk/office.

    This screen allows you to grant access to the various applications which access information stored in one of the

    Teradata databases. The workstation ID and physical location are required fields. You will have to specify if they only need

    access to the data (option 1) or if they are a developer and will also need access to the test version (option 2) of the

    application and database.

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    This screen allows you to grant access to various other PC applications. The workstation ID and physical location

    are required fields.

    This is the confirmation screen. It tells you what the user ID will be for the individual (User IDs will always be 5 to

    7 characters long.) and approximately when the various access requests will be processed.

    To proceed and process the request, you must type Y in the confirmation field located at the bottom of the screen.

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    8. Issue a Domain Move

    A domain move is necessary for individuals who transfer to a new country. It should be performed by the receiving

    TC after a transfer is requested. This will move the individuals ID and email to the correct domains (or servers) for the new

    area. Without moving the ID to the correct domain, the individual may not have all the appropriate access. In some cases,

    the individual will not even be able to log on to a company PC/workstation.

    From the main menu type one of the following:

    Select option 3, press [Enter], select option 5, then press [Enter] or

    Type 3;5 then press [Enter] or

    Select option M, press [Enter], select option 5, then press [Enter] or

    Type M;5 then press [Enter]

    The initial screen will verify that you have already issued a transfer. If you have not, exit out and request a transfer

    (section E-7) before continuing.

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    The 2nd

    screen will ask you for the user ID of the individual who needs a domain move.

    This screen looks up the user ID, displays identifying information, and asks you to confirm that this is the correct ID

    you wish to issue a domain move for.

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    The next screen displays information about the TC (you) that will be used in the domain move request. This

    information can be updated in the User Setting screen (option 0 from the main menu) which is covered in section B-11. It

    then requires a pattern ID, the domain to transfer the user ID from, and the domain to transfer the user ID to. The comments

    field is optional.

    This is the confirmation screen. It reiterates what domain the user ID will be moved to. To proceed and process the

    request, you must type Y in the confirmation field located at the bottom of the screen.

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    9. Modify a user IDs access

    From the main menu type one of the following:

    Select option 3, press [Enter], select option 6, then press [Enter] or

    Type 3;6 then press [Enter] or

    Select option M, press [Enter], select option 6, then press [Enter] or

    Type M;6 then press [Enter]

    The initial screen is a submenu which separates mainframe access from all other types. This is because you are

    logged onto the mainframe to use TCRACF, so any changes will be made live (the changes will be immediate). Selecting

    option 1 to modify the mainframe access will take you to Connect/Remove auser and group ID (option 2 on the main

    menu), which is covered in sections D-1 and D-2.

    From this point forward, the walkthrough will cover option 2, which will allow you to modify the individuals

    windows and Unix access, and their ability to access specific applications. Any request to modify access here will be

    forwarded on to be processed by the appropriate area. These requests are not live and will take some time to process.

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    The next screen will ask you to provide the user ID you intend to modify. The user ID must be in your area for you to

    have authority to modify it. If you do not, a message will appear and you will need to issue a transfer or contact the

    appropriate TC for the user.

    This screen looks up the user ID, displays identifying information, and asks you to confirm that this is the correct ID

    you wish to modify.

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    This screen will ask you to provide basic information about the rehired individual. All fields are required and must

    have information entered before you can move forward in the process.

    The following screen is a continuation where you will provide additional information about the individual in

    general. Again, all fields are required and must have information entered before you can move forward in the process.

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    On this screen you begin selecting what access rights you want to modify for the user ID. This is a high level

    selection which will guide you through screens asking for more specific details for each access type.

    Only the appropriate fields should be selected. We have selected all options here only to present to you all the

    available screens.

    This screen allows you to add access to Unix server(s).

    The first (1st) field is the pattern ID. By default, this is the same as the initial pattern ID you entered. You may

    change this field if necessary. This field is required.

    The second (2nd

    ) field is the Unix group number the individual should be a part of. This field is required.

    The third (3rd

    ) grouping of fields allows you to enter specific Unix servers. The individual will be added to these

    servers. These fields are optional.

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    This screen allows you to modify their email account.

    The first (1st) field is a confirmation whether or not they should have email. This field is required.

    The second (2nd

    ) field determines whether the individual will be able to receive email from outside the Walmart

    network. If you select no (by typing N) then the individual will only be able to receive email from the internal Walmart

    network (i.e. from other associates only). This field is required.

    The third (3rd

    ) field specifies if the individual will be using a Windows or Macintosh/Apple computer. This field is

    required.

    The fourth (4th

    ) grouping of fields is for managers who travel to various sites. This information is required only if

    you answer yes (by typing Y) in the initial field.

    The fifth (5th) field determines what the individuals email address will be (@wal-mart.com, @samsclub.com, etc).

    This field is required.

    This screen allows you to modify what type of schemas in Remedy the individual should have access to. Select as

    many schemas as apply.

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    This screen allows you to modify their access to the Global Sourcing applications.

    This screen allows you to modify their access to the applications which access data stored in one of the various

    Teradata databases. If you select FACT or JEWEL an additional screen will appear to gather more details for those specific

    applications.

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    This screen allows you to modify the users access to FACT.

    This screen allows you to modify the users access to JEWEL.

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    This screen allows you to modify access for the user to the miscellaneous applications which dont fit into any of the

    other categories (OS access, Global Sourcing, Teradata, etc).

    This is the confirmation screen. It tells you approximately when the various access requests will be processed. To

    proceed and process the request, you must type Y in the confirmation field located at the bottom of the screen.

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    F. CICS Reports

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    1. Display transaction details.

    From the main menu type one of the following:

    Select option 6, press [Enter], select option 1, then press [Enter] or

    Type 6;1 then press [Enter]

    This screen will ask you to list a CICS transaction. Type in a 4 character transaction and press [Enter].

    TCRACF will return a list of all profiles which that transaction appears in. The Class is loosely related to the

    individual CICS regions and is what makes it possible for a transaction to appear multiple times. Use the help menu to

    determine which profile you should select. When ready, tab down to the desired profile, type S (for Select) and then press

    [Enter].

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    This is the final screen providing you all the details about the transaction. As always, use the help screen; it will

    provide descriptions of what all the fields mean.

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    2. Locate PF (function) keys for a transaction.

    From the main menu type one of the following:

    Select option 6, press [Enter], select option 2, then press [Enter] or

    Type 6;2 then press [Enter]

    PF (function) keys are menu/action keys within CICS screens. They can be used to open a new screen or an action

    such as ADD, DELETE, or UPDATE. This screen will ask you to list a CICS transaction. Type in a 4 character transaction

    and press [Enter].

    TCRACF will return a list of all PF (function) key profiles for that transaction. In the profile, the first four (4)

    characters are the transaction name and the last characters represent the PF key. When ready, tab down to the desired

    profile, type S (for Select) and then press [Enter].

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    This is the final screen providing you all the details about the PF (function) key. As always, use the help screen; it

    will provide descriptions of what all the fields mean.

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    3. Generate an 'ID in access list' report.

    This option will display all CICS transactions and PF (function) keys an individual user ID has access to.

    From the main menu type one of the following:

    Select option 6, press [Enter], select option 3, then press [Enter] or

    Type 6;3 then press [Enter]

    This screen asks for you to input a user ID. It can also be viewed Online, sent to your Email, or Both. Type in a user

    ID and press [Enter].

    This is the final screen providing the report. It lists all CICS transactions and PF (function) keys which the user ID

    has access to. As always, use the help screen; it will provide descriptions of what all the fields mean.

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    G. History Reports

    The history database can only store approximately the previous five (5) months of requests. Anything done before

    that point will no longer be available.

    1. Option 1

    This option is currently unavailable. It is being reserved for future enhancements to TCRACF.

    2. View all my completed requests.

    From the main menu type one of the following:

    Select option 5, press [Enter], select option 2, then press [Enter] or

    Type 5;2 then press [Enter] or

    Select option H, press [Enter], select option 2, then press [Enter] or

    Type H;2 then press [Enter]

    This option will display a list of all your completed requests in the history database. They will be sorted oldest to

    newest.

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    3. Search all completed requests.

    From the main menu type one of the following:

    Select option 5, press [Enter], select option 3, then press [Enter] or

    Type 5;3 then press [Enter] or

    Select option H, press [Enter], select option 3, then press [Enter] or

    Type H;3 then press [Enter]

    This option asks for a user ID and will return a list of everywhere in the history database that user ID appears. The

    report can be viewed Online, sent to your Email, or Both. The report will be sorted oldest to newest.

    H. TC Reports

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    1. View List of Technical Coordinators (TCs)

    From the main menu type one of the following:

    Select option 8, press [Enter], select option 1, then press [Enter] or

    Type 8;1 then press [Enter]

    This option will display a list of TCs by the area/team where they work. This list is manually updated and may not

    always contain the latest information.

    2. Look-up TCs for a specific group

    From the main menu type one of the following:

    Select option 8, press [Enter], select option 2, then press [Enter] or

    Type 8;2 then press [Enter]

    This screen asks for a group ID and will return a report listing all TCs who have authority to the group. They will

    be organized by level (a rating describing how closely the TC is related to the group) telling which TC is the potential

    group owner. A level two (2) TC most likely wont be as familiar with the group as a level one (1) and may not be able to

    help.

    A level one (1) TC should always be contacted before a level two (2). A level two (2) TC should always be contacted

    before a level three (3). And so on.

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    I. Unix Reports

    1. Options 1 and 2.

    These options will display a list of Unix servers. The Old Style list is manually maintained and may not contain the

    newest servers. This list may eventually be removed from the options. The New Style list is automatically updated every

    night and should be a more accurate listing.

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    2. Look-up Unix Access by user ID.

    From the main menu type one of the following:

    Select option 9, press [Enter], select option 3, then press [Enter] or

    Type 9;3 then press [Enter]

    This screen asks for a user ID and will return a report listing all Unix servers that user ID has access to. The report

    can be viewed Online, sent to your Email, or Both.