User’s Manual Thermal Printer Desktopict.udlap.mx/people/soporte/sw/impresoras/zebra... · type (direct thermal). 2. Check that the roll is loaded with the di-rect thermal side

World W

ide Offices:

Zebra Technologies C

orporationEltron Products1001 Flynn RoadC

amarillo, C

A 93012-8706 USA

Phone: +1 (805) 579 1800

FAX: +1 (805) 579 1808

e-mail: sales@

eltron.com

Zebra Technologies, Europe

Eltron House

Molly

Millars

LaneW

okingham, RG

41 2QZ England

Phone: +44 (0) 1189 770 300

FAX: +44 (0) 1189 895 762

e-mail:eurosales@

eltron.com

Zebra Technologies, France

50 rue Marcel D

assault92100 Boulogne-BillancourtFrancePhone: +

33 1 55 20 93 93FAX: +

33 1 55 20 93 99e-m

ail:[email protected]

Zebra Technologies, Latin Am

erica836 Arlington H

eights Rd. #357

Elk Grove, IL 60007

Phone: +1 (847) 584 2714

FAX: +1 (847) 584 2725

e-mail:latinsales@

eltron.com

Zebra Technologies, Asia Pacific H

eadquarters1 Sim

s Lane #06-11

Singapore 387355Phone: +

65 84 20 322FAX: +

65 84 20 366e-m

ail:[email protected]

Pro

du

cts

980260-001A

User’s M

anual No. 980260-001

Rev. A

©1999 Zebra Technologies C

orporation

Desktop

Thermal Printer

User’s M

anual2722, 2742, 3742

FOREW

ORD

Thism

anualprovidesinstallation

andoperation

information

fortheLP

2722,TLP2722,LP

2742,TLP

2742and

TLP3742

seriesprinters,

manufactured

byZebra

TechnologiesC

orporation,C

amarillo, C

alifornia.

RETURN

MATERIALS AU

THO

RIZATION

Before

returningany

equipmentto

Zebraforin

warranty

oroutofwarranty

repair,contactRepair

Adm

inistrationfora

Return

Materials

Authorization

(RM

A)num

ber.Repack

theequipm

entinthe

originalpackingm

aterialandm

arkthe

RM

Anum

berclearlyon

theoutside.Ship

theequipm

ent,freight prepaid, to the address listed below

:

Zebra Eltron Repair Adm

inistration, USA

1001 Flynn RoadC

amarillo, C

A. 93012Phone: +

1 (805) 579-1800FAX: +

1 (805) 579-1808

Label Printers:C

ard Printers:Z

ebra Technologies, EuropeZ

ebra Technologies, EuropeEltron H

ouseZ

oneIndutrielle, Rue

d'Amsterdam

Molly

Millars

Lane44370

Varades, FranceW

okinghamRG

41 2QZ

EnglandPhone: +

33 (0) 240 097 070Phone:+

44 (0) 1189 770 300FAX: +

33 (0) 240 834 745FAX:+

44 (0) 1189 895 762

CO

PYRIGH

T NO

TICE

Thisdocum

entcontainsinform

ationproprietary

toZebra

TechnologiesC

orporation.Thisdocu -

mentand

theinform

ationcontained

within

iscopyrightedby

ZebraTechnologiesC

orporationand

may

notbeduplicated

infullorin

partbyany

personw

ithoutwritten

approvalfromZebra.W

hileevery

efforthasbeenm

adeto

keepthe

information

containedw

ithincurrentand

accurateasofthe

dateofpublication,no

guaranteeisgiven

orimplied

thatthedocum

entiserror-freeorthatitisac -

curatew

ithregard

toany

specification.Zebrareservesthe

righttom

akechanges,forthe

purposeof

product improvem

ent, at any time.

TRADEM

ARKSLP

2722,TLP2722,LP

2742,TLP2742

andTLP

3742are

servicem

arksand

Eltron

isa

registeredtradem

arkofZebra

TechnologiesC

orporation.Window

sand

MS-D

OS

areregistered

trademarks

ofMicrosoftC

orp.Allotherm

arksaretradem

arksorregisteredtradem

arksoftheirrespectivehold -

ers.

ii980260-001 Rev.A

980260-001 Rev.A25

24980260-001 Rev.A

WARRAN

TY INFO

RMATIO

N

We N

eed To Hear From

You!To Establish Your W

arranty Period And Provide Access To Technical Support,Send U

s Your Product Registration Card Today!

ZebraTechnologies

Corporation

warrants

them

echanism,controlelectronics

andpow

ersupply,undernorm

aluseand

service,tobe

freefrom

defectsinm

aterialandw

orkmanship

foraperiod

oftw

elve(12)m

onthsfromthe

dateofpurchase

bythe

enduser.Zebra

warrantsthe

printhead,undernorm

aluseand

service,tobe

freefrom

defectsinm

aterialandw

orkmanship

foraperiod

ofninety(90)days

or30KM

ofprinting(w

hicheveroccursfirst)from

thedate

ofpurchaseby

theend

user.P

roofofpurchaseor

productregistrationis

required.Ifproofofpurchaseor

productregistrationcannotbe

established,shipmentdate

tothe

originalbuyer(dealerordistributor)willbe

usedto

es-tablish the w

arranty period.

Failureto

exercisecaution

toprotectthe

equipmentfrom

electrostaticdischarge

damage,adverse

temperature

andhum

idityconditionsorphysicalabuse

may

voidthe

warranty.Failure

touse

onlyZebra

approvedm

ediam

ayvoid

thew

arranty.Zebraw

ill,atit’soption,repairorreplacethe

equip-m

entoranypartsw

hichare

determined

tobe

defectivew

ithinthisw

arrantyperiod,and

which

arereturned to Zebra F.O

.B. factory of origin.

Thew

arrantysetforth

aboveis

exclusiveand

noother

warranty,w

hetherw

rittenor

oral,isex-

pressedor

implied.Zebra

specificallydisclaim

sthe

implied

warranties

ofmerchantability

andfit-

ness for a particular purpose.

LP2722, TLP2722, LP2742, TLP2742 and TLP3742 Thermal Printers

European C

ouncilD

irectiveC

ompliance to S

tandards

89/336/EE

CE

MC

Directive

EN

55022-A,C

ISPR

22R

F Em

issions control

92/31/EE

EM

CD

irectiveE

N 500082-1

IEC

801Im

munity to E

lectro -m

agnetic Disturbances

FCC

- DEC

LARATION

OF C

ON

FORM

ITY:M

odels:LP

2722,T

LP

2722,L

P2742,T

LP

2742

andTLP

3742

conformto the follow

ing specification:

FCC

Part15,S

ubpartB,S

ection15.107(a)and

Section

15.109(a)Class

Bdigitaldevice

Supplem

entalInform

ation:Thisdevice

compliesw

ithP

art15ofthe

FCC

Rules.O

perationissubjectto

thefollow

ingTw

oC

on -ditions:

(1)Thisdevice

may

notcauseharm

fulinterference,and

(2)thisdevice

mustacceptany

interference received, including interference that may cause undesired operation.

IND

USTRY C

ANAD

A NO

TICE:

This device complies w

ith Industry Canada

ICS-003

class B requirem

ents.

Cetequipem

entestconforme

al’IC

S-003classe

B de la norm

IndustrielleC

anadian

980260-001 Rev.Aiii

SHO

CK

HAZARD

WARN

ING

:The

printerand

power

supplyshould

neverbe

operatedin

alocation

where

eitherone

canget

wet.

Personal

injurycould

result.

MED

IAW

ARNIN

G:

Alw

aysuse

highquality

Zebra

approved

labels,tags

andtransfer

ribbons.If

adhesivebacked

labelsare

usedthat

DO

NO

Tlay

flaton

thebacking

liner,theexposed

edgesm

aystick

tothe

labelguides

androllers

insidethe

printer,causing

thelabel

topeel

offfrom

theliner

andjam

theprinter.

Eltron

approvedsupplies

canbe

orderedfrom

yourZebra

dealer.Forthe

name

ofadealer

inyour

area,callthenearest

Zebraoffice

(located on the back of this manual).

RELOAD

ING

HIN

T:Ifyou

shouldrun

outoflabels

while

printing,DO

NO

Tturn

thepow

ersw

itchO

FF(0

)w

hilereloading

ordata

lossm

ayresult.

Theprinter

willautom

aticallyresum

eprinting

when

anew

labelroll is loaded.

iv980260-001 Rev.A

Appendix B - Accessories

Accessories

availablefor

the2700

seriesprinter

arelisted

below.

Alw

aysrefer

tothe

ELTR

ON

partnumberw

henplacing

anorder.

Forthenam

eofan

Eltron

branddealerin

yourarea,call:8

05.5

79.1

800

Description

Part N

umber

Parallel Interface C

able, 6’P

arallel Interface Cable, 10’

Serial Interface Cable, 6’(D

B-9 to D

B-9)


B-9 to D

B-9)


B-25 to D

B-9)

300016-006300016-010300017-006300017-010300018-006

Pow

er Rew

inder, 120VP

ower R

ewinder, 230V

Create-A

-Label 3 Software for D

OS

Create-A

-Label 3 Software for W

indows

Keyboard D

isplay Unit

103284-001103284-002105506-001105524-001120180-001

User’s M

anual (this manual)

Program

mer’s M

anual980260-001980009-001

Software and D

ocumentation C

D105551-001

980260-001 Rev.A23

Serial InterfaceC

able Wiring

Thefigure

belowdisplays

thecable

wiring

requiredto

usethe

printer'sR

S-232serial

interface.

22980260-001 Rev.A

N/C

RxD

TxD

DT

RG

ND

DSR

RT

S

RI

CT

S

PrinterH

ost1

12

23

34

45

56

67

78

89

9

DB-9

Pin#

DB-9

Pin#

Female

DB-9

toM

aleD

B-9C

ableP/N

300017-006(6')or

300017-010(10')

N/C

RxD

TxD

DT

RG

ND

DSR

RT

S

RI

CT

S

PrinterH

ost1

82

33

24

205

76

67

48

59

22

DB-25

Pin#

DB-9

Pin#

Female

DB-25

toM

aleD

B-9C

ableP/N

300018-006(6')

*+5

voltsat150m

Aforexternaldevice

(e.g.KDU

orscanner)

+5 Volts*TxDR

xDN

/CG

ND

RD

YN

/C

N/C

RD

Y

+5 Volts*TxDR

xDN

/CG

ND

RD

YN

/C

N/C

RD

Y

980260-001 Rev.1v

TABLE OF C

ON

TENTS

Installation and Operation

Unpacking Y

our Printer

. . . . . . . . . . . . . . . . . . . .2

Getting To K

now Y

our Printer

. . . . . . . . . . . . . . . . .3

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . .

4Step

�- A

ttach Pow

er. . . . . . . . . . . . . . . . . . . . .4

Step�

- Attach Interface C

able. . . . . . . . . . . . . . . .

5Step

�- Load M

edia. . . . . . . . . . . . . . . . . . . . .

6Step

�- A

utoSense. . . . . . . . . . . . . . . . . . . . . .

12Step

�- Install Softw

are. . . . . . . . . . . . . . . . . . . .

12U

sing Fan-Fold Media

. . . . . . . . . . . . . . . . . . . . .13

Label Dispense O

ption. . . . . . . . . . . . . . . . . . . . .

14Therm

al Transfer Ribbon Loading

. . . . . . . . . . . . . . .17

Appendix A

- Troub

leshooting. . . . . . . . . . . . . . . .

19

Other Support R

esources. . . . . . . . . . . . . . . . . . .

20P

rinter Maintenance

. . . . . . . . . . . . . . . . . . . . . .21

Serial Interface Cable W

iring. . . . . . . . . . . . . . . . . .22

Appendix B

- Accessories

. . . . . . . . . . . . . . . . . .23

vi980260-001 Rev.A

PrinterM

aintenance

980260-001 Rev.A21

Clean the

Print Head

Don’t C

lean Rollersw

ith Cleaning Pen

Other Support

ResourcesThe

firsttroubleshooting

referencesource

isthe

tableon

theprevious

page.Next,contact

the dealer where you purchased your printer.

Eltron

Internationalalsoprovides

avariety

ofinform

ation and user support services:•

Internet:http://w

ww

.eltron.comftp: //ftp.eltron.come-m

ail:Label P

rinters:[email protected]

Card P

rinters:[email protected]

Europe:eurosup@

eltron.comSingapore:asiasup@

eltron.comLatin A

merica:latinsup@

eltron.com

•C

ompuS

ervee-m

ail: 102251,1164

•C

ustomer

Service: +

1 (800) 344 4003For the nam

e of a dealer in your area.

•Technical S

upport FAX

:U

SA: +

1 (805) 579 1808A

sia: +65 73 38 206

Europe:+

44 (0) 1189 895 762Latin A

merica: +

1 (847) 584 2725Foryourassistance

andsupportw

ithE

ltronprinters and softw

are.

20980260-001 Rev.A

1Installation and O

peration

Thissectionprovidesinform

ationon

theinstal-

lation and operation of the printer.

Theprinter

isa

lowcost,desktop

thermalbar

codeprinter.

LPm

odelsare

directtherm

al.TLP

modes

aretherm

altransfer

anddirect

thermalprinters.This

family

ofprintersis

spe-cifically

designedfor

printinglabels,

tagsor

continuousreceipts(with

orwithoutbarcodes)

froma

DO

S™,

Window

s™or

ASC

II-basedcom

patible computer.

980260-001 Rev.A1

Unpacking Your Printer

2980260-001 Rev.A


UserDocum

entation

&Softw

are

TLP2722

Appendix A - Troubleshooting

ProblemSolution or Reason

STATU

S indicator does notlight G

RE

EN

when pow

ersw

itch is turned to ON

(1)position.

1.C

heck power connections from

A.C

.outlet to pow

er supply to printer.

STATU

S indicator lightsG

RE

EN

, but printer will not

print.

1.C

heck interface cable connections fromcom

puter to printer.

Printer appears to be

working (m

edia is being fedout), but nothing is printed.

1.V

erify that the labels are the correcttype (direct therm

al).2.

Check that the roll is loaded w

ith the di-rect therm

al side facing up.3.

Clean the print head w

ith cleaning pen.4.

For TLP m

odels, check that the ribbonis properly installed.

Printing is faded or poor

quality.1.

Clean the print head w

ith cleaning pen.2.

Adjust print speed/darkness in softw

are.

Prints only partial label or

skips a label.

1.P

erform A

utoSense gap sensoradjustm

ent on page12.

2.Label caught on print head.

3.P

rint head is not properly latched.4.

Possible softw

are problem. C

heck theprinter m

emory configuration. R

efer tothe E

PL2 P

rogramm

ing manual.

Printing stops and STA

TUS

indicator lights OR

AN

GE

orR

ED

.

1.P

erform A

utoSense gap sensor adjust -m

ent on page12.

2.P

ossible problem w

ith label stock. Use

only Eltron approved labels and tags.

3.P

ossible label jam.

4.Insufficient m

emory for label size.

Check the printer m

emory configura -

tion.5.

Possible softw

are problem. R

efer to theE

PL2 P

rogramm

ing manual.

980260-001 Rev.A19

Thermal Transfer Ribbon Loading

Open Print H

ead

18980260-001 Rev.A


Load Ribbon Core

LoadTransfer

Ribbon

Start Ribbon

Open Print H

ead

(Rear View)

Pull Ribbon AroundPrint H

ead

Close

Getting To Know

Your Printer

980260-001 Rev.A3


InstallationThe

following

stepsw

illguideyou

throughthe

installationofthe

printer,media

andsoftw

are.

Step�

- Attach PowerSH

OC

K H

AZA

RD

WA

RN

ING

See pageiv

4980260-001 Rev.A


O

Power O

FF

Check Pow

erM

oduleVoltage

Plug IntoPow

er Module

Thermal Transfer Ribbon Loading

This

featureis

supportedon

TLP

model

printers, only.

980260-001 Rev.A17


Thermal TransferPrint H

eadM

echanism

Ribbon Path

Label Dispense O

ption

16980260-001 Rev.A


TLP2722

Close Print H

ead

Close C

over

TLP2722

Push to Open

Label Taken Sensor

Press FEED Button

TLP2722

Remove Presented

Label

Step�

- Attach Interface Cable

980260-001 Rev.A5


Parallel Interface

Serial Interface

Step�

- Load Media

6980260-001 Rev.A


Open C

over

Open Print H

ead

Open G

uides

Label Dispense O

ption

980260-001 Rev.A15


Insert Liner(2742 Show

n)

Pull Liner Through(2742 Show

n)

Label Dispenser

Printersw

ithan

optionallabeltakensensorcan

dispensea

singlepeeled

label.R

emove

thelabel to autom

atically print the next label.

14980260-001 Rev.A


Expose15C

M of Labels

(2722 Shown)

PeelExposed Labels

Cut End of

Exposed Liner(2722 Show

n)

Pull Print Head

Release Lever(2722 Show

n)

Insert LinerU

nder Peel Bar

Step�

- Load Media (cont.)

980260-001 Rev.X27


2722Install Roll

Media

OUT OUTOUT OUT

OUT OUTOUT OUT

2742 / 3742Install Roll

Step�


8980260-001 Rev.A


Thread the Media

Seat Media Roll

Using Fan-Fold M

edia

980260-001 Rev.A13


Place Media In Rear

Face PrintSurface U

P

Insert & Load

Media

Step�

- AutoSense

Step�

- Install Software

Startyourcomputerand

followthe

installationinstructions on the com

pact disc (CD

).

12980260-001 Rev.A


OO

2U

KQ

1813

4.0

0

Seria

lport

:96,N

,8,1

Image

buffe

rsiz

e:2

45K

Fm

em

:000,0

K,0

19.9

Kavl

Gm

em

:000K,0

241K

avl

EI8,0

,001

rY

S8

D12

R032,0

00

ZT

UN

q0450

Q0800,0

34

Optio

n:D

11

12

13

now

inD

UM

P

mem

:000K,0

241K

avl

Sample:D

UM

PM

odePrintout O

FFH

OLD

RELEASE

PRESS

ON

Power O

FF

Press & H

oldFEED

Button

Power O

N

ReleaseFEED

Button

Print Status(D

ump M

ode Printout)

Press FEED Button

Com

puter ON

Insert PrinterC

D RO

M

Step�


980260-001 Rev.A9


Close G

uides

Close G

uides2742 / 3742

Step�


10980260-001 Rev.X2


Close Print H

ead

Close C

over

Step�


If the indicator fails to light, refer toA

ppendix A - Trouble Shooting.

Run the A

utoSense routine.

980260-001 Rev.X211


Press FEED Button

O

Power O

N

Documents

User’s Manual Thermal Printer Desktopict.udlap.mx/people/soporte/sw/impresoras/zebra... · type (direct thermal). 2. Check that the roll is loaded with the di-rect thermal side