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2017-09-12 - User Manual – uBid Bridge User Manual – uBid Bridge List of content 1. Product overview 2. Installation 3. Basic bidding 4. The Power of uBid 5. Actions on hands 6. Self help functions Preface This is user manual for uBid Bridge. An app to practice and improve your bidding skills with your partner. Go to Chapter 1 to get familiar with uBid. Go to Chapter 2 to Install and register. Go to Chapter 3 to start with bidding. Go to Chapter 4 and 5 to discover all uBid posibilities for bidding.

User Manual – uBid Bridge - Zendesk · 2017-09-12 - User Manual – uBid Bridge User Manual – uBid Bridge List of content 1. Product overview 2. Installation ... • 2m overcall

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Page 1: User Manual – uBid Bridge - Zendesk · 2017-09-12 - User Manual – uBid Bridge User Manual – uBid Bridge List of content 1. Product overview 2. Installation ... • 2m overcall

2017-09-12 - User Manual – uBid Bridge

User Manual – uBid Bridge

List of content

1. Product overview

2. Installation

3. Basic bidding

4. The Power of uBid

5. Actions on hands

6. Self help functions

Preface

This is user manual for uBid Bridge. An app to practice and improve your bidding skills with your

partner.

Go to Chapter 1 to get familiar with uBid.

Go to Chapter 2 to Install and register.

Go to Chapter 3 to start with bidding.

Go to Chapter 4 and 5 to discover all uBid posibilities for bidding.

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2017-09-12 - User Manual – uBid Bridge

1. Product overview

1.1 Features & Services

uBid Bridge is not about winning but about practicing and improving your bidding in cooperation with

your partner(s).

uBid is an app for iOS and Android smartphones and tablets. But uBid can run on PC or Mac via

emulation of an Android phone

To be able to use uBid you need a partner who has also installed uBid as well.

You can in-app-invite your bridge friends by e-mail.

Partners don’t have to be present at the same time at the “table”;

Figure 1 uBid can be used anywhere. Your partner can be elsewhere and bidding can be done at a convenient time.

Players should respond within 72 hours with a bid, otherwise a hand will expire.

Players can chat during bidding or evaluate after finishing a hand.

uBid unique features

uBid is highly customizable to fit your needs which could be:

• Just bidding and chatting with your partner and get star-scores for your contracts

• Exercise basic, standard or advanced conventions

• Get guided by hints to bid otherwise or

don’t get disturbed and go your own way

• Get post mortem explanations of the suggested auction

• Agree on your own auctions with you partner

An uBid account allows you to

• play with an unlimited number of partners

• bid unlimited number of hands

• install uBid on multiple devices either Android or iOS devices or even a mix of both

Do a chat and

get another 72

hours.

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2017-09-12 - User Manual – uBid Bridge

1.2 Bridge content

uBid includes about 7000 different bid boards which are grouped by main themes and sub themes

A main theme is for example Opponents bid 1M which has sub themes like:

• Slam interest,

• Balancing,

• Partscore,

• Invite

• 2m overcall

These sub themes have multiple deal sets containing multiple boards with equivalent distribution

A deal set has one suggested auction, set of hints and explanations and score table.

Figure 2 Some uStandard themes and subthemes.

1.3 Special functionality for experts

Experts can use uBid while ignoring the themes and store their own preferred auctions.

More details in Chapter 5.

Figure 3 Example of uBid bid table with a preferred auction.

More about current themes http://ubid.newinbridge.com/ubid-themes/

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2017-09-12 - User Manual – uBid Bridge

1.4 How does uBid reward your results?

You are rewarded for the contract and auction.

Contract

For the contract your partnership can be rewarded by three to zero stars. See Figure 4 below, three

blue stars for the optimal contract.

To decide about optimal contract following aspects are taken into account:

• opponents bids vulnerability,

• optimal side to make contract,

• scoring system.

Auction

If the auction, is according the editorial suggested auction or according preferred by your partnership,

the My Hands item will be covered with a blue transparent.

Figure 4 Finished hand 9190 with blue transparent

uBid is based on thematic dealsets with annotations which are composed by editors on a best effort

basis. In real Bridge taking the "right" or "variant" path can lead to success or failure.

uBid is not different so in rare cases the "optimal" contract could go down! and the suggested auction

can miss the optimal contract! And of course editorial mistakes and software bugs can not be

prevented, so we are very interested in your feedback!

The best way to provide feedback is directly from the hand via the Discuss Board function.

The scoring for the uBasic thematic dealset differs from uStandard and other theme sets. uBasic's purpose is just to learn basic conventions so only the suggested auction is rewarded.

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1.5 Support

uBid has a support department that reacts fast and can be reached via in-app menu or via e-mailing to

[email protected].

1.6 Terms & Conditions

The Terms & Conditions can be found here (http://ubid.newinbridge.com/terms-and-conditions/) Here

we sum up some important ones:

• Newly registered players get one month free playing time for uBid Premium.

• When the playing time expires a player can still review existing hands but cannot bid or be

invited to bid.

• To continue using uBid one should subscribe via the App stores of Google and Android to one

of the annual plans. Subcriptions are renewed automatically.

• To cancel subcriptions is easy, look for iTunes here and for Android here

Upgrade and downgrade is possible during a running plan. The unused balance of the old

subscription will be applied on a pro-rated basis to the new subscription.

1.7 Plans

uBid comes in three packages Clasic (*) Plus (**) and Premium (***) which differ in functionaliy.

The main differentiator between packages is access to hints and explanations of hands with differrent

complexity level. All users can encounter any level-hand but access to hints explanation and suggested

auction is dependant on the purchased plan.

Acces to hints & explantions per plan

Plan / Type of hands uBasic uStandard uAdvanced

uBid Classic ✓

uBid Plus ✓ ✓

uBid Premium ✓ ✓ ✓

Complexity level of hands

A

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2. Installation

To get started there are five simple steps:

• download

• install

• launch

• register

• finalize

Step 1: Download the app

If you have an iPhone and or iPad go to https://itunes.apple.com/app/ubid-bridge/id980255984

OR search in the Appstore for "uBid Bridge”.

If you have an Android phone or tablet, go to

https://play.google.com/store/apps/details?id=com.newinbridge.ubid OR search in the Playmarket app

for "uBid Bridge”.

Step 2: Install the app

Follow up the instructions of Google and Apple.

Step 3: Launch the app

After a while you will see the START screen:

If you have been using uBid in the past, tap on “Already Member”, otherwise tap on “No member?

Sign up now”.

Tip: You can install uBid on more than one device.

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Step 4. Register

You will see the SIGNUP screen:

You can sign up with an email address and a password or via a social network account of yours.

Step 5: Finalize registration

Before finalizing your registration you will be asked to fill in a uBid nickname and answer some short

questions. This information will help us improve uBid so that you can get out most of the app. Your

personal data will not be shared with third parties.

After finishing registration you will see this screen:

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2017-09-12 - User Manual – uBid Bridge

3. Basic bidding

In this chapter we get you started: start a new hand, bid, invite and finish a hand.

3.1 Start new hand

Tap on Start new hand. A hand will be displayed and you will see a question mark below your

nickname meaning that it is your turn to bid.

In the text that follows we assume that your nickname is “Billy”.

3.2 Enter a bid

With the keyboard you can enter and submit bids.

Tip: when you tap on the question mark, a hint will be displayed.

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3.3 Get guided by hints or not

There are two ways you can get hints before your bid of after your bid

a. Get hinted before you bid

It is Jane’s turn and she taps on the question mark, a hint pop-up

b. Get hint after your bid

In this example Billy wants to pass, however, uBid’s automated bidding assistant (we call it “Side

Kick”) does not agree. But don’t worry, it is only a suggestion of uBid’s editorial board.

Billy can ignore uBid’s suggestion and Submit Pass anyway.

Alternatively he can ask for a hint or Consider other bid.

3.4 Set Side Kick Off – No hint during bidding

If you don’t like hints and explanations during bidding, you can switch the Side-Kick off via in-app

menu

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3.5 Inviting a partner by e-mail

Billy enters the email address of his partner “Mary” and invites her by tapping on “INVITE”.

Please note: after entering e-mail address the keyboard hides the button INVITE.

As shown in the image below : Tap on RETURN to show the INVITE buton.

Partner has not installed uBid yet what happens?

In case your partner does not have uBid installed, an e-mail will be sent with installation instructions.

After installation your partner will be able to respond to your bid!

Tip: You can also enter an e-mail from you address book. uBid will request permission to access your address book. Don’t worry: NewInBridge will have no access to your address book.

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3.6 Finish a hand

Continue bidding. When the auction is finished the hand will be stored in the Finished Hands section

of the My Hands overview. And your contract will be star-rated .

See below some Finished Hands-examples with explanations:

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4. The Power of uBid

In this chapter you will find many of uBid features, like invite a new partner by email, next hand with

most recent partner, search and sort for hands, etc.

4.1 My Hand Sections are collapsible

Tap on the labels My Turn, Partner’s Turn and Finished Games.

These sections are collapsible.

4.2 Next hand with most recent partner

When Billy and Mary have finished a hand, uBid remembers the most recent partner. In order to start a

new hand with the last partner, Billy can click on (+) and a new hand will be started for him and Mary.

4.3 Invite new partner by e-mail

Your can bid in uBid with multiple partners: In order to invite a new partner click on Menu (upper left

corner in the app) and select Start New Hand.

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4.4 Searching for hands

Just enter a board number or partners nickname and you will find what your are looking for.

4.5 Sorting of hands

You can sort on partner, board number, time, result and themes.

4.6 Chat and Discuss Board

You chat with your partner and discuss the board with other uBidders.

4.7 Set Theme Scope per partnership You and your partner can select which bidding themes you would like to practice in particular. Go in

app menu set themescope select the themes that you want to exercise with your partner any

combination is possible just select one or excude some of the themes.

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4.8 Help center & support

uBid support department can be reached by email [email protected]

uBid’s help center can be reached via in-app menu For Members Only

FAQ

Discuss Themes

You can monitor follow-ups of

you request

You can look back to your

community contributions

Submit a request

Provide feed back

Learn about uCoach functions

Just try these function which are self-explaining.

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5. Actions on Hands

You can access these functions by tapping on the icon in the upper right corner of My Hands

5.1 Sharing multiple hands from MyHands View

a. Tap on Share via e-mail and social networks

b. select the hands you want to share

c. Tap on Share

d. Select the way you want to share

In case of sharing by email

enter a destination address.

An emeil with a link to a PDF file will be sent to

destination address

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5.2 Set an auction as preferred

When you finished a hand and you evaluate the contract and auction with your partner, there these

cases have to be considered.

Opinion about suggested auction Action

You both agree None

You both disagree and your

actual auction preferred

One of the partners can set the

actual auction as preferred

Your both disagree but you

actual auction is not the way to

go

You can replay the hand and bid

according preferred and then set

the auction as preferred

Tap on from the Hand details screen which you discuss

and if your action was different from suggested you will see this

When you tap "Enter this auction as preferred" uBid will store, the last actual auction, exclusively for

your partnership as preferred, for hands with identical distribution. Your partner will be notified that

the auction has been set as preferred. uBid will show by adding adding a blue transparent if a hand

with identical distribution has been bid according your partnerships preference.

An example:

Actual auction is same as preferred-> blue transparent

If your last auction was not preferred you can as stated before first tap Replay the hand according your

preference and then “Enter this auction as preferred”.

Partner will be notified when an auction is set as preferred.

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6. Self Help functions

uBid operation is dependent on many components such as third party code components,

performance of the handheld, operating system version, proper Internet connection, wireless

transmission, notification systems run by Google and Apple which are not under control of

NewInBridge B.V.

And of course uBid’s code includes bugs, bug free software has still to be invented.

The rare “Frozen Hand” issue can be caused by a variety of environmental issues, such a low or

cluttered memory, high latency of internet and more.

6.1 Remedies

Try the following in presented order

• In app menu Synchronize

• In app menu Settings Reload Hands

• In app menu Setting Logout | Launch uBid

• Uninstall | Download and reinstall uBid