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User ManualTeraStation
HD-HTGL/R5
www.buffalotech.com v5.5
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Introduction
CongratulationsonyournewTeraStation!Thisusermanualisintendedtoassistyouinconfiguringit. If you run intodifficulties orneedadditionalhelp, feel free to contact our24/7TechnicalSupportat(866) 75�-6�10(USA&Canadaonly).TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)MondaythroughThursdayand9am-4:30pm(GMT)Fridayforthisproduct. Customers inEurope canobtainTechnicalSupportusing the following information:Email:[email protected]|Web:www.buffalo-technology.com
ThisusermanualusesimagesrepresentativeofTeraStationuserinterfacesandsoftware.Becausewe’reconstantlyupdatingourproduct,theimagesandtextinthismanualmayvaryslightlyfromtheimagesandtextdisplayedbyyourTeraStation.Thesechangesareminorandshouldnotaffecttheeaseofsetupadversely.Astimepasses,futureuserinterfaces,updatedsoftware,andlaterversionsofthismanualmaybeavailablefordownloadatourwebsite:www.buffalotech.com.
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Table of Contents
TeraStationQuickSetup....................................................4TeraNavigatorSetup..........................................................8Accessing.TeraStation.Data.from.a.PC..............................14AccessingTeraStationDatafromaMac...........................17TeraStation.Diagram........................................................21Advanced.Settings............................................................24BasicSettings..................................................................25Network.Settings..............................................................26DiskManagement............................................................28AddingExtraHardDrives................................................34SharedFolders.................................................................38Groups............................................................................42Users...............................................................................43Printers............................................................................47Backups.........................................................................51PCast...............................................................................55Maintenance....................................................................56UPS.................................................................................57Client.Utility....................................................................67Troubleshooting...............................................................69ChangingaFailedHardDrive..........................................70TechnicalSpecifications...................................................78TechnicalSupport............................................................79
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BeginsettingupyourTeraStationbypluggingyourpower cable and.Ethernet cable into the back ofthe.TeraStation.as.shown.
TeraStation Quick Setup
5
Plug.the.power cordintoa120volt.wall.socket...
Plug.the.other.end.of.the.Ethernet cable.intoahub,router,orswitchinyournetwork..
TeraStation Quick Setup
Connect your cables
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Make sure that the powerswitch. on. the. rear. of. the.TeraStation. is. in. the. ON.position,withthe“I”symbolpresseddown.
TeraStation Quick Setup
Press. the. power button. on. the.frontpanel.TheLEDswillswirlasyourTeraStationbootsup.
After your TeraStation has completed booting up and the LEDs haveceasedtoswirl,checktheLINK/ACT LED.on.the.front.of.the.TeraStation...Ifit’slit,thenyourTeraStationisconnectedproperly,andyoucangoonto.page 8.Ifit’snotlit,turntopage 7fortroubleshooting.
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TheTeraStation’sEthernetportwillautomaticallyadjusttouseeitheraCrossoverorPatchcable,soyoumayconnecttheTeraStationtoyournetworkwitheithertypeofEthernetcable.BuffaloTechnology.doesn’t.recommend.connecting.the.TeraStation.directly.to.a.PC.Verify.that.the.LINK/ACT LED.on.the.front.of.TeraStation.is.lit.(see.page 6’spicture).Ifit’slit,gotopage 8tocontinuesettingupTeraStation.IftheLINK/ACT LEDisstillnotlit,trythesuggestionsbelowtoverifythatyou’renotsufferingfromcommonsetupproblems.
Havingproblems?Makesurethat:
•..theTeraStationandtherouter,huborswitcharebothpoweredon,•..theEthernetcableissecurelypluggedinatbothends,and•..theEthernetcableisnotdamaged.VerifythisbytryingadifferentEthernetcable..
Ifproblemspersist,contactour24/7technicalsupportat(866) 75�-6�10.(USA.&.Canada.only)...TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)MondaythroughThursday and 9am-4:30 pm (GMT) Friday for this product. Customers in Europe can obtainTechnicalSupportusingthefollowinginformation:Email:[email protected]|Web:www.buffalo-technology.com
TeraStation Quick Setup
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InserttheTeraNavigatorCDintoyourPC’sCD-ROMdrive.Setupshouldautomaticallylaunch.Ifitdoesnot,manuallylaunchsetup.exebypressingtheStart.menu.and.selecting.the.Run... option.When.the.Run dialogopens,typed:\setup.exe(wheredisthedriveletterofyourCD-ROMdrive).Press.OK to.continue.
TeraNavigator Setup
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TeraNavigatorisnowrunning.PleasepresstheInstall Client Utility icon,andthenStart...When.installationisfinished,pressLaunch..
TeraNavigator Setup
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. The.TeraStation Client UtilityallowsyoutoeasilyconfigureTeraStation’snetworksettings.ThetabsshowthenamesofavailableTeraStations.IfyouhavemorethanoneTeraStationonthenetwork,clickthetaboftheoneyouwanttoselectit.WhileaTeraStation’stabisselected,itsIP Address.isvisibleandtheView Sharesbuttonwilltakeyoudirectlytoitsnetworksharesandfolders.Seepage 66. for.more. information.on.TeraStation Client Utility. Fornow,makesurethattheproperTeraStation’stabisselected,clickSetup,andchoose Browser Management..
TeraNavigator Setup
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Thisloginpromptwillappear.Enter admin fortheusername.Untilyouchangeit,thepasswordfortheadminaccountwillbe password....Press.the.OKbuttonwhenfinished.
TeraNavigator Setup
Username:adminPassword:password
See.page �� tochangeyourpassword.Ifyou’veforgottenyourpassword,seepage 60..
Ifthisloginpromptdoesnotappear,yourDHCPservermaynotbefunctioningcorrectly.IfDHCPisdisabled,youmayre-enableit,orverifythat.the.TeraStation’s.IP.address.(page 10).is.in.the.same.range.as.that.of.your.PC...See.page 66.and.page 67.to.manuallyconfigureyourTeraStation’sIP.address.if.necessary.
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You.are.now.logged.in.totheTeraStationManagementUtility...Bookmarkthispageinyourbrowserso it canbeeasilyaccessed for futureconfigurationchanges. Youcanalsogethereby typinghttp://TERASTATION_NAMEintoaWebbrowser,whereTERASTATION_NAMEisthenameofyourTeraStation.that.you.set.on.page 1�...Fordetailedexplanationsofeachmenuandsetting,pleaserefer.to.the Advanced Settings section.(starting.on.page ��)ofthismanual.Tocontinuesetup,clickon.the.Basic.link.on.the.left.side..
TeraNavigator Setup
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HereontheBasicpage,beginbychangingthename.of.your.TeraStation.in.the.TeraStation Hostnamefield.Afriendly,easy-to-remembername.is.recommended...The.name.cannot.containanyspacesorspecialcharacters.Alphanumericcharacters,hyphens,andunderscores.are.allowed.
AshortdescriptionoftheTeraStationcanbeentered.into.the TeraStation Description field.You’llthenseethisdescriptioninNetworkNeighborhoodonWindowsmachines.
Makesurethatthedateandtimearecorrectin.Date and Time Setup...To.synchronize.clock.settingswithyourcomputer,pressUse Local Time.
Oncedesiredfieldshavebeencompleted,pressthe.Apply buttonatthebottomofthepage.
FormoreinformationontheConfiguration Utility,turntoAdvanced Settings,beginningonpage ��.
TeraNavigator Setup
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Congratulations!You’vecompletedbasicsetup.FormoredetailontheothersettingsavailableinyourTeraStation,turntoAdvanced Settings,beginningonpage �1..
To access TeraStation data:Press.the.Startmenu,selecttheRun...option.WhentheRundialogopens,type\\TeraStation_Name (where ‘TeraStation_Name” is the TeraStationHostname set onpage 1�).. . Press. the. OK.buttontocontinue.
TeraNavigator Setup
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TeraStation’srootdirectorywillappear.Youwillseealloftheconfiguredshares,includingshare,thepreconfigureddatafolder.Alluserscanreadandwritetoallfoldersunlessotherwiseconfigured.Tosetupsecurityandpasswordprotection,oraddothersharestoyourTeraStation,pleasereferto.pages �8 - �1ofthismanual.TochangeyourRAIDconfiguration,seepages.�8 - �1.TosetupaprinterseethePrinterssectionbeginningonpage �7.Driveletterscanalsobemappedtoshareson.your.TeraStation;.see.page 16.for.more.information.
Note: If this pagedoesnot appear, or if youreceive a popup window from your firewallsayingthataNetBiosSessionhasbeenblockedfrom your TeraStation’s IP address, you willneed. to. add. your. TeraStation’s. IP. address. to.yourfirewall’strustedzone.YoucangetyourTeraStation’s. IP. address. from. the. TeraStation Client Utility. (see. page 10).. . Consult. your.firewalldocumentationformoreinformationonallowingnetworkaccesstoandfromaspecificIP.address...
Accessing TeraStation Data from a PC
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FromtheTeraStation’sRoot Directory.screen.(see.page 15),clicktheTools pulldownmenuandselect.Map Network Drive;MapNetworkDrivewillrun.Selectthedriveletteryouwouldliketomapfrom.the.Drive:pulldownmenu.Enter\\TeraStation_Name\share_name.in.the.Folder:field,where TeraStation_Name.is.the.TeraStation Name.set.on.page 1�.and share_name is.share.(if.you’re.mappingtothispreconfiguredfolder)orthenameofanothersharedfolderthatyousetuponpage �8.YoumaybrowseforasharedfolderbypressingtheBrowse buttonandsearchingthroughtheEntire Network.and.then.the.Microsoft Windows Network...Check.the.Reconnect at logoncheckboxtohaveWindowsconnecttothismappeddriveeverytimeitstarts.Whenfinished,presstheFinish button.TeraStationisnowmappedtoadriveletter.
Accessing TeraStation Data from a PC
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IfyourMacdoesnotautomaticallydetectyourTeraStation’sSharefolderandputitonyourdesktop,youwillneedtoaddtheTeraStationtotheMac’sserverlist.BeginbyclickingGo,and.then.choose.Connect to Server.
Accessing TeraStation Data from a Mac
In.the.Server Addressfield,enteryourTeraStation’s.IP.address.in.the.form.smb://ipaddress(where“ipaddress”isyourTeraStation’sIPaddress),andclickConnect...
If.you.don’t.know.your.TeraStation’s.IP.address,seepage19.
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Select.Guest.and.click.on.Connect.Note:IfyouhaveconfiguredsharepermissionsonyourTeraStation,selectRegistered User.and.enter.your.Registered.User.credentials.
Accessing TeraStation Data from a Mac
Selectthevolumethatyouwanttomount,suchasshare.or.share-mac,from.the.list.of.folders.on.the.TeraStation.
Thesharewillopen.Alinktothesharedfolderwillappearonyourdesktop.
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Ifyoudon’tknowyourTeraStation’sIPaddress,thereareseveral.ways.to.get.it.
OnesimplemethodistousetheTeraStationclientutility(includedonyourCD)tofindyourTeraStation(s).JustclickonthetabforyourTeraStationandyou’llbeabletoreaditsIP.address...You.must.have.a.Windows.PC.running.on.the.network.to.use.the.TeraStation.client...See.page 66.for.more.on.the.TeraStation.client.utility.
Ifyouhaveanall-MacnetworkwithnoWindowsPCsavailable,youmayhavetogettheTeraStation’sIPaddressfromyourrouter’sconfigurationutility.ManyBuffalorouters.list.this.information.on.the.Client Monitorpage,asshown.to.the.right...Consult.your.router’s.documentation.for.instructions.on.identifying.the.TeraStation’s.IP.address.
Accessing TeraStation Data from a Mac
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TeraStation Expansion
TeraStationhasfourUSB2.0ports,twoonthefrontpanelandtwoontherear.TheseportscanbeusedforaddingexternalUSBHardDrivesoraUSBPrinter.TeraStationwillthensharetheUSBdevices,allowingeveryoneonthenetworktousethem.UptofourexternalUSBharddrives,oroneprinterandthreeharddrives,maybeaddedtoTeraStation.ToconnectaUSBprinterorharddrivetoTeraStation,simplyplugitintooneofthefourUSBPorts.
USB Hard Drive Information:
YoumaypluginadditionalUSBharddrivestoanyofthefourUSBportsonyourTeraStation.Seepage ��forsettingupyourUSBharddriveunderTeraStation.Seepage �8.for.information.on.settingupsharedfoldersonaUSBHardDrive.Page �7willshowyouhowtoreformattheUSBHardDrive.Page 51showsyouhowtosetupTeraStationtobackuptoaUSBHardDrive.
USB Printer Information:
See.page �7tosetupaUSBPrinterasanetworkprinteronTeraStation.
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1. Power Button.–.Press.and.release.the.Power.Button to turn the TeraStation on. Hold itdown for 3 seconds to turn the TeraStationoff...
2. USB Ports –USBportsonbothfrontandrear panels of the TeraStationmay be usedtoconnectUSBharddrives,aprinter,oranadditional. TeraStation. to. your. TeraStation...See TeraStation Expansion on. page �0. for.moreinformationonusingTeraStation’sUSBports.
TeraStation Diagram
3. Hard Drive Status(also5,8,and10)–ThisLEDwillglowgreenwhenthecorrespondingharddriveisdetectedatboot,andwillblinkgreenwhenadiskcheckorformatisinprocess.Itwillglowredwhentheharddriveis90%fullormore,andblinkredifthereisaproblemwiththedrive.
4. Hard Drive Access(also6,7,and9)–ThisLEDwillblinkgreenwhentheassociatedharddriveisaccessed.Duringstartup,it’snormalforallthelightsonthefrontpaneltolightupinorder,producingapinwheeleffect.
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11. Diagnostic LED–TheDiagnosticLEDmayflashwhentheTeraStationencountersanerror.Inthisevent,pleasecontactour24/7technicalsupport at (866) 75�-6�10. (USA. &. Canada.only;. see. page 71 for European tech supportinformation).
12. Power – This LED glows a steady greenwhiletheTeraStationisoperatingnormally.Itblinks quickly during bootup and shutdown,and slowly while the TeraStation is in sleepmode.
13. Link/Act –ThisLEDwill glowwhen theTeraStationisconnectedtoanetwork,andblinkduring.normal.network.activity...It.changes.color.to indicate the speed of the connection: bluefora1000Mbpsconnection,greenfor100Mbps,andredfora10Mbpsconnection.
14. Power Socket–Plugthepowercordintothis.socket.
15. Power Switch.–.This. is. the.TeraStation’s.masterpowerswitch.Whileitison,thepowerbuttononthefrontpaneloftheTeraStationmaybeusedtostartandshutdowntheunit.Whenthisswitchisoff,nopowergoestotheunit.Ifthisswitchis leftoff foranextendedperiodoftime, the TeraStation’s internal system clockmayneedtobereset.
16. Internal Fan–TheinternalfanwilladjustitsspeedaccordingtothetemperatureinsidetheTeraStation. To prevent possible overheating,keep the fan clear and clean of obstacles ordust.
17. INIT Button – The INIT button restoresyour.TeraStation.to.factory.default.settings...See.page 60.for.more.information.on.using.the.INIT.button.
TeraStation Diagram
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18. UPS interface–AnUninterruptablePowerSupply can use this interface to safely shutdownyourTeraStationintheeventofapowerfailure.Thisinterfaceisnon-LPS.DP-1,DP-1P,DP-2,orDP-2Pcablesmaybeusedtoconnectto.the.UPS...
19. 10/100/100 Mbps Ethernet Port. –. Use.this port to connect your TeraStation to aswitch, a router, or another computer. Theport is autosensing, so either a conventionalEthernet cable or a crossover Ethernet cablemaybeused.
TeraStation Diagram
20. USB Ports –TeraStationoffers fourUSB2.0/1.1ports foraddingexternaldrivesorUSBprinters. Please see the TeraStation Expansion. section. on. page �0 to learnmore about usingTeraStation’sUSBPorts.
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Advanced Settings
Welcome.to Advanced Settings!..We’ll.discuss.themanyadjustmentsyoucanmaketoyourTeraStation.Beginbybringingupthe.Browser Management.screen.that.you.bookmarkedonpage 1�...You.are.now.at.Home...Notice.that.Homeislitupinyellowin.the.screenshot.to.the.left...You.can.return.tothispageatanytimebyclickingonHome.from.the.menu.at.the.left.of.your.Browser Managementscreen.Here,youcanseebasicinformationaboutyourTeraStation’ssetup.Now,clickthe Basic.link.from.the.menu.on.the.left.side.of.your.screen.
Browser Management Tool - Home
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You.may.modify.your.TeraStation’s.hostname.anddescriptionunderHostname Setup.
Makesurethatthedateandtimearecorrectin.Date and Time Setup...To.synchronize.time.settingswiththoseinyourcomputer,pressUse Local Time..To.have.your.system.time.automaticallysetbyanNTPserver,enableNTP Server.and.enter.an.IP.address.for.the.NTP.server....
EnsurethatboththeDisplay Language.and.the.Windows Client Language.are.set.to.languages.thatyou’recomfortablewith.
If.you.need.to.access.your.TeraStation.with.FTPorAppleTalk,enabletheseprotocolsunderNetwork.Sharing.Services.
Oncedesiredfieldshavebeencompleted,pressthe.Apply button.
Advanced Settings
Basic
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Advanced Settings
Network (IP Address Properties)Inmostnetworks,TeraStationwillgetitsIPaddressautomaticallyfromaDHCPserver.YoumaydisableDHCPhere.IfDHCPisdisabledandanIPaddressisnotsetmanually,itwilldefaultto192.168.11.150.TheTeraStation’s.IP Address,Subnet Mask,Default Gateway Address,andDNS Server address.mayallbeenteredmanuallyunderIP Address Properties..
Ethernet Frame Sizemayalsobesetmanuallyonthispage.
Click.Apply.after.making.any.changes..
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Advanced Settings
Network (Workgroup/Domain)
TomakeyourTeraStationamemberofaworkgroupordomain,entertheappropriateinformationintothefieldsonthispageandclickApply.IftheTeraStationistobepartofaWindowsDomain,theTeraStationshouldbeaddedbeforehandtotheDomainControllerwithacomputeraccountinServerManager.
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Advanced Settings
Disk Management (Drive Properties)
ThispageshowsthecurrentpropertiesofyourharddrivesandRAIDArrays.Tochangethesesettings,clickon.RAID Configuration.at.left.
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TeraStation.uses.RAID (“RedundantArrayofIndependentDisks”)technologytocontrolthefourharddrivesinyourTeraStation.RAIDmaybeconfiguredseveralways:
RAID Spanning-Allfourdrivesarestripedintoonelargedrive,givingthemaximumcapacityforyourTeraStation.ThissizeistheonelistedonyourTeraStation’sboxandshowsthetotalcapacityoftheTeraStationwithnodatausedforredundancy.RAIDSpanningisfastandefficient,butwithnoredundancy,ifoneharddrivefails,alldataontheTeraStationislost.
RAID 1(mirroring)-Harddrives(orspannedpairsofharddrives)arearrangedinmirroredpairs.Eachhalfofthepairreadsandwritesexactlythesamedata.ThiscostsyouhalfthetotalcapacityofyourTeraStation,butprovidesexcellentredundancy.Ifaharddrivefails,themirrorcontinuestosupplydata,soyoumayworkonnormally.Youmayreplacethedamagedordefectivedriveatanytime,andnormalRAID1mirroringwillthenbeautomaticallyrestored.
RAID 5(parity)-AlldrivesinaRAID5arrayreservepartoftheirdataspaceforparityinformation,allowingalldatatoberecoveredifasingledrivefails.Theparityinformationtakesupaboutoneharddrive’sworthofspace,soifyousetupallfourdrivesintheTeraStationasaRAID5array,yourusable capacitywill beabout3/4of the total capacity of theTeraStation. RAID5 is anexcellentcompromisebetweenefficiencyandsecurity.Ifasingledrivefails,nodataislost.Afterthedamagedordefectivedriveisreplaced,yourTeraStationwillautomaticallyrestorealldatatothenewdriveandresumenormalRAID5operation.ThisishowyourTeraStationissetupoutofthebox.
BuffaloTechnologyrecommendsRAID 5foritsexcellentbalanceofefficiencyandsecurity.
Note on RAID Arrays
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Advanced Settings
Disk Management (RAID Configuration)
This page shows your current RAID arrays.You.may.delete.old.arrays.or.create.new.ones.by clicking on the underlined RAID Array #.under.RAID Array Configuration...
YoumayalsodisableRAID Array Error Detection Responsefromthispage.Normally,thisissetto. automatically. shut. down. the. RAID. array.when.an. error. is. detected.. . Though. it. is.not.recommended,youmaydisablethatbehaviorbyclickingDisable.and.then.Apply.under.RAID Array Error Detection Response...
NotethatyourTeraStationhasfourinternalharddrives.BeforecreatinganewRAIDarray,youmayhavetodeleteoneormorepre-existingRAIDArraystoclearuptheharddrivesforyournewone.Thiswilldestroyalldatacurrentlyonthedisks,sobackupanyimportantdatabeforedeletingRAIDarrays.Whetheryouwanttoclearoutanoldarrayorcreateanewone,beginbyclickingonthe.array’s.underlined.RAID Array #,underName.
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Advanced Settings
Disk Management (RAID Configuration)AconfiguredRAIDarraymaybedeletedbypushingthe.Delete RAID Arraybutton.Thiswillfreeupallhard.drives.listed.under.Disk.Structure..
. Toconfigureanunconfiguredarray,putchecksnexttotheharddisksyouwantincludedinthe.array.(under.Disk Structure).and.choose.your.RAID mode...Click.Setup RAID Array.when.ready.ItmaytakeseveralminutestocompletesettinguptheRAIDarray.Whenit’sfinished,aDisk Check.will.run.
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Advanced Settings
Disk Management (Disk Check)
. When.RAID Configurationisdone,you’llseethisscreen.Toconfigureanewarray,clickon.RAID Array #andgobacktothebottomofpage �1.Tosetupsharesturntopage �8.
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Advanced Settings
Disk Management (RAID Configuration)
. You’ll.see.this.screen.when.your.new.RAID.Arrayiscompletelyconfigured.ClickonShared Folders.and.turn.to.page �8tobeginsettingupsharesonyourTeraStation.
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Advanced Settings
Disk Management (USB Settings)
Ifyou’vepluggedanexternalUSBharddriveintooneoftheUSBportsonyourTeraStation,youmaysetitupfromthispage.ClickonitsnameunderUSB Disk Setuptobegin.
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Advanced Settings
Disk Management (USB hard drive setup) FromhereyoucanseeyourUSBharddrive’ssetupinformation.Iftheharddrive’sinformationisn’tdisplayedproperly,tryrestartingyourUSBharddriveandthenrestartingyourTeraStation.SomeUSBharddrivesmustbereformattedfromwithinTeraStationbeforetheycanbeassignedshares...Press Format USB Disk,orchooseDisk Formatfromtheleft-sidemenu,tobeginreformattingyourUSBharddisk.Turntopage �7.for.more.information.on.reformatting.disks...Turn.to.page �8tosetupsharesonyourUSBharddrives.
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Disk Management (Disk Check)
Toinitiateacomprehensivediskcheckonaharddriveorarrayofdrives,selecttheharddriveorarray.that.you.want.to.check.from.the.Target DiskdropboxandclicktheSelect Targetbutton.
Advanced Settings
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Disk Management (Disk Format) Toformataharddriveorarray,selectitfrom
the.Target Diskdropbox.Choosethefilesystem.desired.from.the.File Systemdropbox(internaldrivescanonlybeformattedwithXFS).NotethatFAT32hasa4gigabytefilesizelimit.IfyouchooseFAT32foryourfilesystem,youwillnotbeabletostorefileslargerthan4gigabytesonthedrive.BuffaloTechnology.recommends.the.XFSfilesystem.Press.Select Target Disk.when.done...
Dependingonthesizeofthetargetharddiskorarray,aDiskFormatmaytakeseveralhourstocomplete.
Advanced Settings
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Advanced Settings
Shared Folders
TobeginsettingupsharesonyourTeraStation,selectShared Foldersfromtheleftsidemenu,and.then.click.the.AddbuttonunderShared Folders Setup.
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Advanced Settings
Add a new Shared FolderToaddanewsharedfolder,enteranameforit.in.the.Shared Folder Nameboxandchoosewhich.Disk Space.it.will.reside.in...You.may.alsochoosewhichoperatingsystemsthesharewillsupportbyputtingtheappropriatechecksnexttoShared Folder OS Support,andwhetherthesharesupportstheRecycleBinbyputtingadotnexttoEnable.or.Disable.EnteraShared Folder Description.and.a.Remote Backup Password.if.you.desire...Click.the.Applybuttontobuildthenewsharedfolder.
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Advanced Settings
Shared Folders (Access restrictions)To.use.Access Restrictionsforashare,putadotnexttoEnable...
HighlightgroupsorusersintheAll Groups/Userscolumnandusetheleft-pointingarrowbuttons(locatedjusttotheleftofeachbox)tomoveindividualgroupsorusersfromtheAll Groups/Users.column.to.the.Read Onlybox(ifyou.want.to.give.them.read.access.only).or.all.the.way.to.the.Writablebox,ifyouwanttogivethemfullaccesstotheshare.Right-pointingarrowswillmovehighlightedusersorgroupsbacktotheright.
Click.Applywhenyouhaveyourgroupsandusersintheappropriateboxes.
Tosetupnewgroupsandusers,seepages �� and ��.
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Advanced Settings
Shared Folders (Anonymous FTP Setup)
ToallowAnonymousFTP,chooseEnable.for.Anonymous FTP Server...Select.a.folder.to.share.from.the.Anonymous User Public Shared Folder (onlyonefoldermaybesharedbyanonymousFTP)andchoosewhetheryouwantthesharetobeWritable.or.Read Only...Click.the.ApplybuttontosetupanonymousFTP.
If.FTP ServerisdisabledintheBasicwindow,thispagewillnotbeaccessible.
AnonymousFTPmodeusesport8021(e.g.ftp://IP Address:80�1).
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Advanced Settings
Group ManagementTo.Deleteagroup,putachecknexttoitsnameandclick.Delete.ToaddagrouptoyourTeraStation,click.Add.
Add a name and a description to the Add New Groupfields.PutchecksnexttoeachMember User.thatyouwanttobepartofthegroup.ClickApply.whenyourgroupissetupthewayyouwantit.
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Advanced Settings
User ManagementTeraStation is preconfigured with two users,admin. and. guest, out of the box. The guest.account. allows. network. users. login. access. so.that they can clear the print que. It has nopassword.Theadmin.and.guest user.accounts.cannotbedeleted.Todeleteanyotheruser,putachecknexttotheirnameandclickDelete...To.addanewuser,clickAdd.
The. Add New User dialog will appear. Entera. User Name, Password, andUser Description.for.the.new.user.and.click.the.Applybutton.Ifa user will be accessing the TeraStation froma Windows 95/98 computer, their passwordshould be 15 characters or less. Macusers’spasswordsshouldbe9charactersorless.
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Advanced Settings
User Management (changing passwords)
To change an account’s password, click on thename.of.the.account.under.User Settings.Note:if.a.user name.and password.are.used..to.log.into.user’s windows computer or domain, the sameuser name and password shouldbeusedwhencreatingtheuser’saccountontheTeraStation,orproblemsaccessingsharedfoldersmayoccur.
Enterthedesirednewpasswordinbothboxesand.click.Apply.
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Advanced Settings
Troubleshooting Multiple Shares
Whenaddingmultipleshares,youmayseethiserror.message...
Thisiscausedbyhavingmultiplesharestothesame.resource.using.different.credentials...The.
error occurswhen connecting to at least one secure, restricted share. Due to a constraint inMicrosoftWindows,onlyonesetofcredentialscanmapdrivelettersforanetworkresurcesuchastheTeraStation.Assuch,onlyoneusernameandpasswordcanbeusedwhilemappingadrive.Ifunsecure,unrestrictedsharesaremappedandthenanattempttomapasecure,restrictedshareoccurs,thenthiserrorwilloccur.Topreventthis,youmustcreateallmappedsharesusingthesame loginandpassword information. Please followthestepsonthenextpagetoremedythisproblem.
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Advanced Settings
Mapping Multiple Shares
Whenmappinganyshare,selecttheConnect using a different user nameoption.Aloginandpasswordpromptwillappear.Use the username and password required by any secure,restricted.shares.for.allshares.Allmappedsharesmustusethesameusernameandpassword!
If only unrestricted shares are being mapped, then it’s not necessary to set a username andpasswordforshares.Multiplemappeddrivestounrestrictedsharescanexistwithoutausernameorpasswordaslongasnorestricted,securesharesaremapped.
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Advanced Settings
Print Server (Settings)
AUSBprinter,pluggedintoaUSBportoneitherthefrontortherearofyourTeraStation,maybeused.as.a.Windows Print Serverand/oranApple Print ServeronyournetworkbychoosingEnable.onthispageasappropriateandthenclickingApply...
TeraStationsupportsmostPostScriptprinters.Itdoesn’tsupportbi-directionalprinters.
Non-PostScriptprintersarenot supportedbyBuffalo.Youmaybeabletogetenoughinformationfromaprinter’sdocumentationtogetittowork,butourtechnicalsupportcannothelpyouwiththis...
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USB Settings
Print Server - Printer Share Installation
IfTeraStationissetuptoshareyourprinter(page �7),youcaneasilyaddtheprintertoanyWindowsPConyournetwork.FollowthesestepsforeachPCthatyouwanttobeabletoaccesstheprinter.
. Access theTeraStationbypressingStart, selecting theRun....option,andentering\\TeraStation_Name (whereTeraStation_Name.is.the.name.you.set.on.Page 1�).. .Press.the.OK buttonwhenfinished.
. Right.click.on.the.lp.icon.and.select.Connect...You’ll.receive.a.warning.that.the.server.doesn’t.have.the.properdrivers.Pressthe OK buttontocontinue.
��
USB Settings
Print Server - Printer Share Installation (continued)
. The.Add Printer Wizardwilllaunch.Selecttheproperdriverforyourprinter.Ifyourprinterisnotinthelist,you’llhaveto insert theCDthatcamewithyourprinter intoyourPC’sCD-ROMdriveandpresstheHave Diskbutton.Refertoyourprinter documentation for further information on installingyourprinterifnecessary.PressOKtofinish.
. If.lpistheonlyprinterinstalledonthePC,thenitwillautomaticallybesetasthedefaultprinter.Ifit’snottheonlyprinter,youmaymakeitthedefaultprinterbyclickingPrinters and FaxesinControlPanel,rightclickingonthelp printericonandselectingtheSet as Default PrinteroptionfromtheFiledrop-down.menu.
50
Advanced Settings
Print Server (Delete Print Queue)
Ifacorruptprintjobissenttoaprinter,printingmaysuddenlyfail.Ifyourprintjobsseemtobelockedup,clearingtheprintqueuemay.resolve.the.issue.ToexecutetheDeletePrintQueueprogram,presstheDeletebutton.Thiswillclearallcurrentprintjobs.Userswillhavetore-sendanyincompleteprintjobstotheprinter.Iftherearestillproblemsprintingtotheprinter,thenchecktheprintermanufacturer’sdocumentationfortroubleshootinginformation.Also,verifythattheUSBcableissecurelyfastenedtoboththeprinterandthe
TeraStation.Finally,youmaytryturningtheTeraStationoff,turningtheprinteroff,turningtheprinterbackon,andthenturningtheTeraStationbackonagain.Notethatifamulti-function(all-in-one)printerisattachedtotheTeraStation,usuallyonlytheprintingandfaxfunctionswillwork.Otherfeatures,suchasscanning,probablywillnotfunction.
51
Advanced Settings
Disk BackupTocreateabackupjob,clickonanunderlinedJob Number.. . The. Edit Backup Job. dialog. will.appear.
If.the Disk Sleepfunctionisenabled,disableit(page 58)beforecreatingabackupjob.
5�
Advanced Settings
Disk Backup (Edit Backup Job)A.Backup Job. can. run. regularly.on.a.daily.or.weeklyschedule,orimmediatelybyappropriatechoices.in.the.Backup Job Schedulefield.Date.and. Time for the backup may be entered,and. Encryption. and. Compression enabled ordisabled. Enable Overwrite Backup. to. have.eachscheduledbackupwriteoverthepreviousbackup,orDifferential Backupstobackuponlyfileschangedsincethepreviousbackup.Select the folder to be backed up from theSource Backup Shared Folder dropbox, andthe destination for the backup files from theDestination Backup Shared Folder dropbox.The destination folder may be on a USBdrive attached to the TeraStation, or anotherTeraStation.on.the.network...Click.on.Select.Click.the.Applybuttonwhenyourbackupjobissetupthewayyouwantit,orClear Jobtostopajobfromrunningagain.
5�
Advanced Settings
Disk Backup (TeraStation List)
Press.Refresh.to.get.a.list.of.TeraStations.on.your.network.
Note:DiskBackupsbetweentwoTeraStationsuseport8873forencryptedbackupsandport873forbackupswithnoencryption.
5�
Advanced Settings
Disk Backup (Add TeraStation)
ToaddaTeraStationtoyournetwork,enteritsnumericalIPaddressintheRemote TeraStation IP AddressfieldandclicktheAdd to Listbutton.
55
Advanced Settings
PCastClicking.on.PCast. on. the. left-side.menu. takes.youtothispage. Usethisfieldtosetashareon.your.TeraStation.as.the.media.folder.for.your.LinkTheater. ChooseEnable. for. PCast Media Server and choose the share where you keepyour media files as theMedia Folder.. . If. you.choose.to.Enableapassword,pickonethatyoucaneasilyenterwithyourLinkTheater’sremotecontrol.
Ifyoudon’thaveaLinkTheater,youcanignorethispage.
56
Advanced Settings
Maintenance (Notification)IfyourTeraStationisremotelymanaged,youmaychoosetoreceivenightlystatusreportsandbenotifiedofanydiskeventsbyemail.Tosetthisup,enableMail Notification.and.entertheIPaddressofyourSMTPserver*in.the.SMTP Server Addressfield.SelectaSubjectlinefortheemails(i.e.“TeraStationreport”)andentertheemailaddressofeachpersonyouwanttoreceivenotificationemailsinto.a.Recipient Mail Addressfield.
*SMTPservermustbeofopentype.There’snoprovisionforenteringausernameorpassword.
57
Advanced Settings
Maintenance (UPS Settings)YoumayenableSynchronize with UPS.and.UPS Automatic Shutdownfromthispage.ConsultyourUninterruptablePowerSupply’sdocumentationforfurtherinformationaboutsettingupyourUPSsystem.
TeraStation’sUPSinterfaceisserial.USB-typeUPSinterfacesarenotcurrentlysupported.SeethenextpageformoreinformationonTeraStation’s.UPS.interface.
58
Advanced Settings
Maintenance (UPS Settings)
ThisisTeraStation’sserialportpinassignmentforserialUPSproducts.
5�
Advanced Settings
Maintenance (Disk Sleep Function)
IfthereareregularperiodswhenyourTeraStationisnotinuse,youmaywanttoscheduledisksleeping.EnableDisk Sleep,selectthetimethatyouwanttoinitiatesleepmode,andselectthetimethatyouwanttheTeraStationto“wakeup”andresumenormaloperation.ClickApply...To.avoidconflicts,donotusetheDisk Sleep Function.concurrently.with.Disk Backup.
60
Advanced Settings
Maintenance (Shutdown)
FromtheShutdownpage,pressApply.to.shutdown.TeraStation...This.has.the.same.function.as.holdingdownthepowerbuttononthefrontofTeraStation,butmaybedoneremotely.
61
Advanced Settings
Maintenance (Initialization)
Pressing.Apply.for.Restore Defaults.from.Maintenance/Initialization.resets.Admin.Password,Hostname,TeraStationDescription,NTPSettings,WorkgroupSettings,AccessRestrictions,UserSettings,GroupSettings,MailNotifications,UPSSettings,DiskSleep,andDiskBackup.IfyouselecttheRemain.optionforAdmin Password.and.then.click.Apply,theadminpasswordwillnolongerberesetwhentheINITbuttonontheTeraStationis.held.down.
The.INITbuttonontherearofyourTeraStationnormallyreturnstheTeraStation.to.factory.settings.when.held.down.for.15.seconds...This.affects.AdminPassword,EthernetFrameSize,andIPAddress.IftheRemainoptionhasbeenselectedonthescreenbelow,thentheAdminPasswordwillnotberesetwhentheINITbuttonishelddown.
6�
Advanced Settings
System Status (System Information)
ThispageshowsyoutheSystemInformationforyourTeraStation.
6�
Advanced Settings
System Status (USB Details)
ThispageshowsyoudetailsonUSBharddrivesandprinterspluggedintoyourTeraStation.
6�
Advanced Settings
System Status (Drive Properties)
ThispageshowsyouthepropertiesofallharddrivesandRAID.arrays.in.and.attached.to.your.TeraStation.
65
Advanced Settings
System Status (Network Information)
ThispageshowsyoutheSystemInformationforyournetworkconnection.
66
System Status
User Access Status
Thispageshowsyouthecurrentstatusofallusersonthesystem.
67
TeraStation Client Utility
This.is.the.TeraStation Client Utility...Installed.onyourPC,itallowsyoutoaccesseachoftheTeraStations. on. your.network.. .Click. Refresh List toget tabs foreachofyourTeraStations.EachtabshowstheHostName,Workgroup,IPAddress, andSubnetMaskof theassociatedTeraStation,aswellastheversionoffirmwareit’s.running.
WithaTeraStation’stabselected,youcanclickon.the.View Sharesbuttontogodirectlytoitsroot.share....Clicking.the.Setuppulldownmenuand.selecting.Browser Management. takes.you.tothebrowsermanagementtoolthatwebeganexploringonpage ��...And.clicking.Setup.and.choosing. Modify IP Address. takes. you. to. the.following.screen......
68
TeraStation Client Utility
IP Address Setup
Here,youmayenteryourIP address.and.Subnet Maskmanually,orenableyourTeraStationtoacquirethemautomaticallyfromaDHCPserver.You’llneedtheadministratorpasswordtousethis.screen...Press.OK.when.you’re.done.
6�
. IfTeraStationencountersadiskerror,itwillbereportedinthe TeraStation statusonthetopofanyoftheWeb-Basedconfigurationscreens.RunaDisk Scan.in.the.event.of.this.error...If.that.still.doesnotresolvetheproblem,aFormatisrecommended.Formattingthedrivewilldeleteallofthedataonit,sobackupanydatayoucanbeforeformatting(ifpossible).Finally,ifnoneoftheabovesolutionshelp,pleasecontactTechnicalSupport(seepages79and80forcontactinformation).
Troubleshooting
DIAG LED codes:
Oneblinkeverysecond:RAIDarrayisoperatingnormally
Oneblinkeveryfourseconds:RAIDerror
Fourblinkseveryfourseconds:Internalfanerror
Fiveblinkseveryfourseconds:FlashROMerror
Sixblinkseveryfourseconds:Harddriveerror
Sevenblinkseveryfourseconds:RAM,LAN,orHDDcontrollererror(motherboard)
70
Troubleshooting
Should a Hard Drive Fail:
When using RAID1 or RAID5 - The failed drivewill have a red light blinking in theSTATUS/FULLpositionofthefrontdisplay.Ifyouneedtodeterminewhichdrivehasfailed,restarttheTeraStationandwatchwhichdiskLEDilluminatesred.Afterreplacingthefaileddrive,RAIDwillrestoreyourarray.
When using Standard Mode - The faileddrivewill have a red lightblinking in theSTATUS/FULLpositionofthefrontdisplay.Todeterminewhichdrivehasfailed,restarttheTeraStationandwatchwhichDiskLEDilluminatesred.Afterreplacingthefaileddrive,alldataonthatdrivewillbelost.Dataonotherdivesshouldstillbenormallyaccessable.
When using Spanning Mode - AlldriveswillhavearedlightblinkingintheSTATUS/FULLpositionofthefrontdisplay.Furthertroubleshootingwillberequiredtodeterminewhichdrivehasfailedinthearray.Datarecoveryisnotpossiblebyreplacingadrive.Afterreplacingthefaileddrive,youwillhavetodeleteandrecreateyourRAIDarraytomaketheTeraStationusableagain.Alldataonthearraywillbelost.
If your TeraStation is still under warranty, contact tech support before replacing your hard drive.Replacingyourharddriveyourselfmayvoidyourwarranty.Ifyourwarrantyhasexpired,youmayreplacetheharddrivewithanexactreplacement(availablefromBuffaloTechnology),orwithanyIDEdriveofatleastthesamecapacityasthefailedharddrive.
71
Replacing a Hard Drive
IfaSTATUS/FULLledisblinking,notethedrivenumberbeforecontinuing.Useaclean,paddedworkareatodissassembleyourTeraStation.You’llneeda#2phillipsscrewdriver. Youwillberemovingandreplacingatotalof22screwstoreplaceaharddrive,sokeepeachscrewthatyouremovecarefullyinasafeplace.BecarefulnottodroptheTeraStation,orcutyourselfonsharpinteriormetalparts.BuffaloTechnologyisnotresponsibleforanydamagethatyoudotoyourselforyourTeraStationwhilechangingoutaharddrive!Becareful.
1 Removeallcablesandplacetheunitonitstop,exposingthefourrubberfeet.
2Removetherubberfeet.Eachfootisheldinplacebyonescrew.
M3Screw6mm
7�
Replacing a Hard Drive
3 Removethe3screwsfromtherearpanelasshown.
M3Screw4mm
4RemovethecoverbyslidingittowardstherearoftheTeraStation.
5Removethefrontpanelbyremovingthe4screwsonthesidesoftheTeraStationthatholditinplace.
M2.5Screw2.5mm
7�
Replacing a Hard Drive
6 UnpluganddetachtheLEDcableatthepointindicated.
7Removethethreescrewsfromthesidepanel.
M3Screw4mm
8Removetheindicatedscrewfromthebasepanel.
M3Screw6mm
7�
Replacing a Hard Drive
9 ThesidepanelcanbeopenedtowardsthefrontoftheTeraStation.
10Unplugthepowerandharddrivecablesfromthemotherboard.
11.Remove.the.three.screws.as.indicated.from.the.hard.drive.chassis.
M3Screw4mm
75
Replacing a Hard Drive
12 Place the TeraStation on its base and slide out the hard drivechassis...
13Removethepowerplugsfromallfourharddrives.
76
Replacing a Hard Drive
14 Removethe4screwsfromthesidesofthefailedharddrive.Notethattheharddrivechassisismarkedwithnumberscorrespondingtothedrivenumbersonthefrontdisplay.
. . ... 4mmHDscrew(notethatthethreadsarecoarserthan theM3screws;pleasedonotgetthemmixedup!)
15..Remove.the.failed.hard.drive.from.the.chassis...
16Installthereplacementharddrive.
77
Replacing a Hard Drive
17 Reassemblyisthereverseofdissassembly.
.
18ReconnectcablesandpowertoyourTeraStation.
19LogintotheTeraStation’sweb-basedconfigurationtool.
20Clicktheerrorlinkonthefirstpageofthemanagementinterface.
21FollowthestepsshowninthemanagertorebuildtheRAIDArray.
TheTeraStationshouldnowbebackinthestateitwaspriortotheharddrivefailure.IfyouwereusingRAID5orRAID1,yourdatashouldberestored.
78
Technical Specifications
LANStandards: IEEE802.3u100BASE-TX;IEEE802.310BASE-T
TransmissionTypes: 1000Mbps/100Mbps/10Mbps;100BASE-TX
4B/5B,MLT-3;10BASE-TManchesterCoding
AccessMedia: CSMA/CD
MediaInterface: RJ-45
USBStandard: USB2.0 Hi-Speed(HS) Full-Speed(FS) Low-Speed(LS)
USBConnector: USBAConnector(4)
DataTransmissionSpeed: Max:480Mbps(HSMode) Max:12Mbps(FSMode)
UPS: UPSCompatible(Serialportconnection)
PowerConsumption: 17WMaximum
Dimensions: 6.6”x8.7”x9.5”(168x221x241mm.)
Weight: 15.8lb.(7.2kg.)
OperatingEnvironment: 32°-95°F;20-80%non-condensing
7�
Contact Information (North America)
BuffaloTechnologyUSAInc.4030WestBrakerLane,Suite120Austin,TX78759-5319
GENERAL INQUIRIES MondaythroughFriday8:30am-5:30pmCSTDirect:512-794-8533|Toll-free:800-456-9799|Fax:512-794-8520|Email: [email protected]
TECHNICAL SUPPORT NorthAmericanTechnicalSupportbyphoneisavailable24hoursaday,7daysaweek.(USAand.Canada)..Toll-free: (866)752-6210|Email:[email protected].
80
BuffaloTechnologyUKLtd.176BuckinghamAvenue,Slough,Berkshire,SL14RDUnitedKingdom
GENERAL INQUIRIES Email:[email protected]
TECHNICAL SUPPORT Phone(UKonly):08712501260*Phone:+35361708050Email:[email protected]*Callscost8.5pperminute
TechnicalSupportOperatingHoursMonday-Friday(GMT)9:00AM-6:00PMMonday-Thursday9:00AM-4:30PMFriday
Contact Information (Europe)
81
ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow.
Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCDshippingenvelope,containingablankCD-Rtothefollowingaddress:
Buffalo Technology USA Inc.4030 W. Braker Lane Suite 120Austin, TX 78759Attn. GPL Department
WithintheenvelopecontainingtheselfaddressedpaddedCDshippingenvelope,pleaseincludeabankdraftormoneyorderfor$20(USD)(Madeoutto:BuffaloTechnology)tocoverourhandlingfee,postageandCDpreparation.TheCD-Rshouldhavethenameoftheproductandrevisionnumberclearlywrittenontheactual.CD-R.(not.on.the.insert).
WedonotsendGPLsourceinbulkonaDVD.AndorderconfirmationisnotrequiredbytheGNUGeneralPublicLicense.
Wearemorethanhappytocomplywithyourrequest;however,wemustaskyoutocomplywithourGPLdistributionpolicy,whichcomplieswiththeGNUGeneralPublicLicense.
Sincerely,BuffaloTechnologyGPLDepartment
GPL Information (North America)
8�
ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow.
Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCDshippingenvelope,containingablankCD-Rtothefollowingaddress:
Buffalo Technology Ireland LtdFree Zone East, Shannon, Co. ClareIrelandAttn. GPL Department
WithintheenvelopecontainingtheselfaddressedpaddedCDshippingenvelope,pleaseincludeabankdraftormoneyorderfor€20(Euro)(Madeoutto:BuffaloTechnology)tocoverourhandlingfee,postageandCDpreparation.TheCD-Rshouldhavethenameoftheproductandrevisionnumberclearlywrittenontheactual.CD-R.(not.on.the.insert).
WedonotsendGPLsourceinbulkonaDVD.AndorderconfirmationisnotrequiredbytheGNUGeneralPublicLicense.
Wearemorethanhappytocomplywithyourrequest;however,wemustaskyoutocomplywithourGPLdistributionpolicy,whichcomplieswiththeGNUGeneralPublicLicense.
Sincerely,BuffaloTechnologyGPLDepartment
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