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User Manual of MIP HikAssistant Plug-ins
User Manual
COPYRIGHT © 2017 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to MIP HikAssistant plug-ins.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective
owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,
PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS
User Manual of MIP HikAssistant Plug-ins
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Contents Chapter 1 Overview .............................................................................................................................. 1
1.1 Description........................................................................................................................... 1
1.2 Scopes .................................................................................................................................. 1
1.3 Running Environment .......................................................................................................... 1
Chapter 2 Installation and Loading ....................................................................................................... 2
2.1 Installing Plug-ins ................................................................................................................. 2
2.2 (Optional) Checking Running Status .................................................................................... 4
2.3 Loading Plug-ins ................................................................................................................... 5
Chapter 3 Adding Hikvision Device....................................................................................................... 7
Chapter 4 Metadata ........................................................................................................................... 12
4.1 Setting Metadata Parameters ............................................................................................ 12
4.1.1 Enabling Metadata Function ..................................................................................... 12
4.1.2 Adding Metadata Service .......................................................................................... 13
4.1.3 Linking Device to Service ........................................................................................... 18
4.2 Displaying Metadata .......................................................................................................... 19
Chapter 5 Alarm ................................................................................................................................. 22
5.1 Setting Alarm Parameters .................................................................................................. 22
5.1.1 Enabling Alarm Function ........................................................................................... 22
5.1.2 Adding Event ............................................................................................................. 23
5.1.3 Adding Alarm ............................................................................................................. 25
5.2 Receiving Alarm ................................................................................................................. 27
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Chapter 1 Overview
1.1 Description
MIP HikAssistant plug-ins is provided by Hikvision for the Milestone Integration Platform SDK. It can
provide basic service for the interaction between Hikvision devices and Milestone server, convert the
data in Hikvision protocol format to Milestone defined format, and analysis the data obtained from
Milestone server. It can also help to display the metadata on live view or playback and receive the
alarm information of Hikvision devices via Milestone XProtect Smart Client.
1.2 Scopes
The available Milestone products are the client software of Milestone XProtect series with Corporate
version.
The following Hivision devices are available:
Thermal Imaging Camera with Version 5.4.2 or Above
Network Camera or Network Speed Dome with Version 5.5.0 or Above
1.3 Running Environment
The software and hardware environment which can install and run the Milestone XProtect client
software are required.
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Chapter 2 Installation and Loading
2.1 Installing Plug-ins
Purpose:
Before you can do any other operations, such as displaying metadata and receive alarm information of
Hikvision devices via Milestone XProtect Smart Client, you should install the MIP HikAssistant plug-ins.
The plug-ins contains three components that realize different functions (see details below), and they
are provided through three installation packages, so you can install the components in different paths
or computers as required.
HikAssistantService: Provides basic service for the Hikvision device and Milestone server
interaction at the background. It should be installed in the computer running with Milestone
XProtect servers.
HikMetadataPlugin: Helps to display metadata of Hikvision devices on live view or playback via
Smart Client. It should be installed in the PC running with Milestone XProtect Smart Client.
HikAssistantPlugin: Used to configure metadata display parameters and alarm parameters. It
should be installed in the PC running with Milestone XProtect Management Client.
Note: You cannot install the MIP HikAssistant plug-ins when running the Milestone XProtect client
software. Here we only take installing HikAssistantService as an example.
Steps:
1. Double-click the executable program file of HikAssistantService to enter the welcome page of the
InstallShield Wizard.
2. Click Next to start the installation wizard.
3. Click Next to choose the installation location.
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4. Click Change… to select a proper directory to install the HikAssistantService and click Next.
5. Click Install to start the installation.
You can click Back to review or change any of the installation settings.
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After starting, the progress bar will appear to show the installation status, and you can click
Cancel to cancel the installation if needed.
6. Click Finish to complete the installation after the progress is ended.
The installed HikAssistantService will automatically start running.
2.2 (Optional) Checking Running Status
Purpose:
You can check the running status of HikAssistantService to make sure the service of MIP HikAssistant
plug-ins is running before any other operations.
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Steps:
1. Right-click Computer on the PC installed with the HikAssistantService.
2. Click Manage on the right-click menu to open Computer Management page.
3. Unfold the Services and Applications and click Services to show all services of this computer.
4. Find the HikAssistantService in the service list and check the status.
5. (Optional) Double-click the HikAssistantService and select an operation (such as stopping,
pausing, resuming, restarting, and so on) in the right-click menu to change the status.
2.3 Loading Plug-ins
Purpose:
After installing the MIP HikAssistant plug-ins, you should log in to the Milestone XProtect client
software to load the HikMetadatPlugin and HikAssistantPlugin.
Before you start:
Install the Milestone XProtect client software. See the User Manual of Milestone XProtect VMS and
User Manual of Milestone XProtect Smart Client for details.
Steps:
1. Double-click Milestone XProtect Management Client or Milestone XProtect Smart Client to run
the client software.
2. Log in to home page of the client software.
The HikMetadataPlugin and HikAssistantPlugin will be automatically loaded.
Note: For the login of client software, refer to the User Manual of Milestone XProtect VMS and
User Manual of Milestone XProtect Smart Client.
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Chapter 3 Adding Hikvision Device
Purpose:
Before you can start any other operations, you should add the Hikvision devices to the Milestone
XProtect client software.
Steps:
1. Log in to Milestone XProtect Management Client.
2. Click Recording ServersServers in the Site Navigation panel to show the organization list of
Recording Server.
3. Select a PC in the organization list and click Action at the upper-left corner of home page to
unfold the drop-down list.
4. Click Add Hardware in the drop-down list to open Add Hardware wizard page.
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5. Select the hardware detection method as Manual and click Next to continue.
6. Click Add at the right to specify the user name and password of the device.
7. Input the user name and password, and click Next to continue.
8. Check ONVIF checkboxes to select drives to use when scanning for device, and then click Next to
continue.
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9. Set the information (including IP address, port No., and hardware model) for the device that you
want to add.
You can click Add at the right to set information for multiple devices with same user name and
password.
Note: The hardware model should be Auto-detect.
10. Click Next to start detecting the added device.
11. Click Next to connect system to device and get the device information.
12. Click Next to select the component(s) of the device and set the name template.
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13. Click Next to select group(s) for the added device component(s).
14. Click Finish.
The added device will display in the recording server organization list, and you can view the
properties and preview of the linked camera.
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Chapter 4 Metadata
4.1 Setting Metadata Parameters
Purpose:
Before you can display the metadata information of Hikvision devices on the live view or play via
Milestone XProtect Smart Client, you should enable metadata function, add metadata service for the
device, and link device to the added metadata service.
Before you start:
Install the HikAssistantPlugin in the PC running with Milestone XProtect Management Client, and load
the plug-in to the management client.
4.1.1 Enabling Metadata Function
Purpose:
After adding the Hikvision device, you should enable its metadata function to upload the real-time
metadata information to Milestone server.
Steps:
1. Click MIP Plug-insHikvisionVideo in the Site Navigation panel to open Configuration page of
HikAssistantPlugin.
The added devices will list on the Configuration page. You can know whether the device supports
metadata function, and view the IP address, port No., channel No., metadata port No., and
metadata function status of the device.
2. (Optional) Click Communication Port No. field at the top of Configuration page to edit the port
for the HikAssistantService to communicate with the HikAssistantPlugin.
Note: Editing the communication port is not suggested.
3. Click Metadata tab to enter metadata configuration page.
4. Check the checkbox(es) to select device(s) that support metadata function.
5. (Optional) Click the text field in Metadata Port No. column of the selected device(s) to edit the
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port for Milestone servers to get metadata from device(s).
6. Click Enable to enable the metadata function of the selected device(s).
The metadata function status of the device will turn to Enabled in Status column.
7. (Optional) Check the checkbox(es) of device(s) with metadata function enabled and click Disable
to disable the function.
4.1.2 Adding Metadata Service
Purpose:
To get the metadata information of different devices, you should add a metadata service for each
added device.
Before you start:
Add the Hikvision device and get the metadata port No. of the device. See Chapter 3 Adding
Hardware for details.
Enable the metadata function of added devices. See Chapter 4.1.1 Enabling Metadata Function
for details.
Steps:
1. Click Recording ServersServers in the Site Navigation panel to show the organization list of
Recording Server.
2. Select the PC in the organization list and click Action at the upper-left corner of home page to
unfold the drop-down list.
3. Click Add Hardware in the drop-down list to open Add Hardware wizard page.
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4. Select the hardware detection method as Manual and click Next to continue.
5. Click Add at the right to specify the user name and password of metadata service.
6. Input the user name and password, and click Next to continue.
Note: The user name and password of metadata services are root and password, respectively.
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7. Check MIP Driver checkbox under Other to select drives to use when scanning for service, and
click Next to continue.
8. Set the information (including IP address, port No., and hardware model) for the metadata
service.
You can click Add at the right to set information for multiple services with same user name and
password.
Notes:
The IP address of metadata service is that of the PC installed with HikMetadataPlugin.
The port No. of metadata service is the metadata port No. of the added device, see Chapter
4.1.1 Enabling Metadata Function for details.
The hardware model should be selected as MIP Driver.
9. Click Next to start detecting the specified metadata service.
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10. Click Next to connect system to metadata service after detecting succeeded.
11. Click Next after succeeded to select the metadata port and set name template.
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12. Click Next to select group(s) for the added metadata service.
13. Click Finish.
The added service will display in the recording server organization list, and you can view the
properties.
You can also click DevicesMetadata in the Site Navigation panel to check the added metadata
services.
Note: To distinguish the metadata services of different hardware devices but with same IP
address, you’d better rename the metadata service with the IP address of linked hardware device
in the Name field of Properties panel.
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4.1.3 Linking Device to Service
Purpose:
After enabling the metadata function of the added device and adding the metadata service, you
should link the device to the added metadata service.
Steps:
1. Click DevicesCameras in the Site Navigation panel to show camera organization list, properties
and preview.
2. Unfold the camera organization list and select a camera to display its properties.
3. Click Client tab at the bottom of Properties page to enter the Client settings page.
4. Click on the Related metadata field to open Select devices dialog and click Recording
Servers tab to show the added metadata services.
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5. Select the metadata service of the camera on the left panel.
Note: The metadata service port should correspond to the camera metadata port.
6. Click Add to add the selected metadata service to the right panel.
7. (Optional) Select an added metadata service on the right panel and click Remove to remove the
added one.
8. Click OK to save the selections and go back to Properties page.
9. Click at the top of Site Navigation panel to save the settings and link the selected metadata
service to the camera.
4.2 Displaying Metadata
Purpose:
After setting the metadata parameters for Hikvision device, you can start displaying the metadata
information on the live view or playback via Milestone XProtect Smart Client.
Before you start:
Install the HikMetadataPlugin in the PC running with Milestone XProtect Smart Client, and load
the plug-in.
Log in to the device via Web page and configure the VCA rule. For configuring VCA rules, refer to
the User Manual of the device.
Steps:
1. Click at the upper-right corner of Smart Client home page to open Settings page.
2. Click HikMetadata Options tab on the left navigation panel.
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3. Unfold the device list on the Groups panel and select a device.
4. Click Add to add the selected device to the right panel.
Note: You can repeat the above steps to add multiple devices.
5. (Optional) Select an added device on the right panel and click Remove to remove the device.
6. Click Close to save the settings and go back to Live View or Playback page.
7. Start the live view or playback of device(s) which configured with metadata.
The metadata information (red, green, or blue line/frame) of the device(s) will display on the
video of live view or playback.
Notes:
Red Frame: Marks the real-time target with alarm triggered, and it only appears in live view.
Green Frame: Marks the real-time target without triggering alarm.
Blue Line/Frame: Configured rule line or frame.
If the metadata option of Smart Client is configured before setting metadata parameters on
Management Client, the metadata information will not be displayed. You must restart the
Smart Client to take effect.
For the detailed operations of live view or playback on Smart Client, refer to the User
Manual of Milestone XProtect Smart Client.
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Chapter 5 Alarm
5.1 Setting Alarm Parameters
Purpose:
To receive alarm information of Hikvision devices via Smart Client, you should set the alarm
parameters first, including enabling alarm function, adding events, and adding alarms.
Before you start:
Install the HikAssistantPlugin in the PC running with Milestone XProtect Management Client, and
load the plug-in.
Add the Hikvision device to the Milestone XProtect client software. See Chapter 3 Adding
Hardware for details.
5.1.1 Enabling Alarm Function
Purpose:
Enable the alarm function of the device to send the triggered alarm information to Milestone XProtect
client software.
Steps:
1. Log in to Milestone XProtect Management Client.
2. Click MIP Plug-insHikvisionVideo in the Site Navigation panel to open Configuration page of
HikAssistantPlugin.
3. Click Alarm tab to enter alarm configuration page.
4. Check the checkbox(es) to select device(s).
5. Click Enable to enable the alarm function of the selected device(s).
The alarm function status of the device will turn to Enabled in Status column.
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6. (Optional) Check the checkbox(es) of device(s) with alarm function enabled, and click Disable to
disable the function.
5.1.2 Adding Event
Purpose:
Add different event types as the alarm triggering events.
Steps:
1. Log in to Milestone XProtect Management Client.
2. Click Rules and EventsAnalytics Events in the Site Navigation panel to open adding event page.
3. Select the root organization in the Analytics Event panel and click Action at the upper-left corner
to unfold the drop-down list.
4. Click Add New… to add an event type and active the Properties panel.
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5. Input the event type name or description.
Note: 12 event types are available and the event type names are predefined, you should set the
name according to the names in the Event Type Name column of the following table:
Event Type Event Type Name
Video Tampering Detection Video Tampering Started
Video Tampering Stopped
Face Detection Face Detection Started
Face Detection Stopped
Defocus Detection Defocus Started
Defocus Stopped
Audio Exception Detection Audio Exception Started
Audio Exception Stopped
Scene Change Detection Scene Change Started
Scene Change Stopped
Intrusion Detection Intrusion Started
Intrusion Stopped
Line Crossing Detection Line Crossing Started
Line Crossing Stopped
Region Entrance Detection Region Entrance Started
Region Entrance Stopped
Region Exiting Detection Region Exiting Started
Region Exiting Stopped
Unattended Baggage Detection Unattended Baggage Started
Unattended Baggage Stopped
Object Removal Detection Object Removal Started
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Object Removal Stopped
People Counting Detection People Counting
6. Click at the top of Site Navigation panel to save the settings.
5.1.3 Adding Alarm
Purpose:
After adding event types, you should add alarm and set the parameters, such as alarm name,
triggering event, triggering source, and so on.
Steps:
1. Click AlarmsAlarm Definitions in the Site Navigation panel to open alarm settings page.
2. Select the root organization in the Alarm Definitions panel and click Action at the upper-left
corner to unfold the drop-down list.
3. Click Add New… to add an alarm and active the Properties panel.
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4. Input the alarm name and instructions as desired.
5. Select the major type and minor type of triggering event.
Note: The minor type field will be activated after selecting the major type. And the selectable
minor types are added in Chapter 5.1.2 Adding Event.
6. Click Select… in the Sources field to open Select Sources dialog and select the triggering sources.
1) (Optional) Select a source type in the Type filter field.
2) Unfold the source list in the Groups tab and select an added camera in the list.
3) Click Add to add the selected camera to the right panel.
Note: You can repeat the above steps to add multiple sources.
4) (Optional) Select the added camera on the right panel and click Remove to remove the
camera.
5) Click OK to save the selection and close the dialog.
7. (Optional) Set other alarm parameters, such as alarm activation period, operator actions, and so
on, see User Manual of Milestone XProtect VMS for details.
8. Click at the top of Site Navigation panel to add the alarm and save the settings.
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5.2 Receiving Alarm
Purpose:
After setting the alarm parameters, the devices configured with alarm rules will automatically send
the alarm information to the Milestone XProtect Smart Client once the alarm is triggered, and you can
log in to the Smart Client to receive the alarms and view the alarm details.
Before you start:
Log in to the device via Web page and configure the event or alarm rules. For configuring event or
alarm rules, refer to the User Manual of the device.
Steps:
1. Log in to Milestone XProtect Smart Client.
2. Click the Alarm Manager tab on the home page to enter alarm management page.
The triggered and received alarm will list in the bottom panel.
3. Double-click the alarm in the list to open alarm details dialog.
You can check the alarm information and the linked alarm video.
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Note: For more operations of Alarm Manager, refer to the User Manual of Milestone XProtect
Smart Client.