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User Guide to
Mobile Connect for USA Mobility Pagers for Android
Amcom Software, Inc.
Copyright Mobile Connect for USA Mobility Pagers 3.5.1
Document Version 1.0
Last Saved Date: December 30, 2013
Copyright 2003-2013 Amcom Software, Inc. All Rights Reserved.
Information in this document is subject to change without notice. The software described in this document is furnished
under one or more Program/Product License Agreements. The software may be used or copied only in accordance with
the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
by any means electronic or mechanical, including photocopying and recording for any purpose without the written
permission of Amcom Software, Inc.
Amcom Software, Inc.
10400 Yellow Circle Drive
Suite 100
Eden Prairie, MN 55343
USA
Trademarks Microsoft and Windows are trademarks of Microsoft Corporation. Other brands and their products are trademarks or
registered trademarks of their respective holders and should be noted as such.
User Guide to Mobile Connect for USMO Pagers Contents iii
Contents
Mobile Connect for Android 1
Mobile Connect for Android ...................................................................................................... 1
Installing Mobile Connect 2
Installing Mobile Connect ......................................................................................................... 2 Installing Mobile Connect on Android ...................................................................................... 3
Installation Prerequisites ............................................................................................. 3 Accessing Your Registration Password ..................................................................................... 6
Accessing Your Registration Password When Not Registered ................................... 6 Accessing Your Registration Password When Registered .......................................... 7
Updating Device Registration .................................................................................................. 10
Receiving and Replying to Messages 12
Receiving and Replying to Messages ...................................................................................... 12 Receiving Messages ................................................................................................................. 13
Using the Call Back Button ....................................................................................... 14 Replying to Messages .............................................................................................................. 15
Close .......................................................................................................................... 15 Reply ......................................................................................................................... 16
Viewing Messages ................................................................................................................... 18 Scrolling Through the Message List .......................................................................... 19 Refreshing Received Messages ................................................................................. 19 Viewing Messages in the Message List ..................................................................... 21 Viewing Messages in Chat View ............................................................................... 22 Viewing the Message Status ...................................................................................... 23 Reviewing the Message List and Choosing a Response Option ................................ 24
Deleting Messages ................................................................................................................... 25
Managing Preferences 29
Managing Preferences.............................................................................................................. 29 Default Ringtone Preference .................................................................................................... 30 Message Priority Preferences ................................................................................................... 32 Message Storage ...................................................................................................................... 38
Maximum Message Age ............................................................................................ 38 Maximum Messages Stored ...................................................................................... 41
Screen Controls ........................................................................................................................ 44 Chat View ................................................................................................................................ 47 Access Codes ........................................................................................................................... 49 Sync Interval ............................................................................................................................ 50 Message Templates .................................................................................................................. 52
iv Contents User Guide to Mobile Connect for USMO Pagers
Viewing the Application Status 53
Viewing the Application Status ............................................................................................... 53 Viewing the Registration Status ................................................................................ 53 Viewing the Push Listener Status .............................................................................. 55 Viewing the Network Service Status ......................................................................... 57
Viewing Application Information 60
Viewing Application Information ............................................................................................ 60
Managing Access Codes 62
Managing Access Codes .......................................................................................................... 62 Using the Access Code to Access the Client ........................................................................... 63 Setting an Access Code............................................................................................................ 64 Updating an Access Code ........................................................................................................ 67 Turning Off an Access Code ................................................................................................... 71
Creating and Using Message Templates 74
Creating and Using Message Templates .................................................................................. 74 Creating a Message Template.................................................................................... 75 Reviewing the List of Message Templates ................................................................ 79 Choosing a Message Template for a Reply Message ................................................ 81
Viewing Health Check Information 84
Viewing Health Check Information ......................................................................................... 84 Viewing Health Check Errors.................................................................................... 85 Viewing the Health Check Fields .............................................................................. 85
Index 90
User Guide to Mobile Connect for USMO Pagers Mobile Connect for Android 1
Mobile Connect for Android
Mobile Connect for Android Welcome to Mobile Connect for USA Mobility Pagers for Android! Mobile Connect allows you to receive messages
right on your Android mobile device, eliminating the need for multiple paging devices.
The information that is sent from the application, received on the application, and stored on Mobile Connect is encrypted
to provide its users with security, ensuring that the information that is sent to and from the device is only viewed by the
intended message receiver. This allows users to send and receive valuable, private information in a safe and secure way.
This document covers how to successfully install, set up, and use Mobile Connect on your Android mobile phone.
The topics below are discussed in this guide:
Installing Mobile Connect
“Installing Mobile Connect” on page 2 includes information on how to install Mobile Connect on your device.
Receiving and Replying to Messages
“Receiving and Replying to Messages” on page 12 includes information on how to receive and reply to received Mobile
Connect messages.
Managing Preferences
“Managing Preferences” on page 29 includes information on how to manage the following preferences: default ringtone,
message priority, message storage (age and number), screen controls, if the application views messages in chat view,
access codes, the get messages command, sync interval, push delivery notification settings, and message templates.
Viewing the Application Status
“Viewing the Application Status” on page 53 includes information on how to view the registration status, push listener
status, and network service status for the Mobile Connect application.
Viewing Application Information
“Viewing Application Information” on page 60 includes information on how to view general application information for
the Mobile Connect application.
Managing Access Codes
“Managing Access Codes” on page 62 includes information on how to use, set, update, and turn off access codes.
Creating and Using Message Templates
“Creating and Using Message Templates” on page 74 includes information on how to create and use message templates.
Viewing Health Check Information
“Viewing Health Check Information” on page 84 includes information on how to view the health check information for
the Mobile Connect application, aiding in the diagnosis of problems.
2 Installing Mobile Connect User Guide to Mobile Connect for USMO Pagers
Installing Mobile Connect
Installing Mobile Connect The Mobile Connect installation process consists of downloading, installing, and registering the Mobile Connect
application on your device.
After your device is registered by a site administrator, you receive an email from Mobile Connect. This email includes a
URL of a location from which you can download the Mobile Connect application.
After you download the application from the URL included in the email from Mobile Connect, you must install the
application. For detailed information on how to install the application please refer to “Installing Mobile Connect on
Android” on page 3.
When the Mobile Connect application is opened on your device for the first time, you must enter your username and
password. The username and password are included in the email that you receive from Mobile Connect.
Simply, the following things must be done before the Mobile Connect application can function properly on your device:
1. A site administrator registers your device
2. You receive an email from Mobile Connect
3. You download the Mobile Connect application onto your device from the URL included in the email from
Mobile Connect (This URL takes you to the Google Play store)
4. You install the Mobile Connect application on your device
5. You register the Mobile Connect application on your device with the pager number and password included in
the email from Mobile Connect
The “Installing Mobile Connect” section includes information on the following topics:
Installing Mobile Connect on Android
“Installing Mobile Connect on Android” on page 3 includes information on how to install the Mobile Connect on your
device. Prerequisite information for what is required for the Mobile Connect application to operate successfully is also
included.
Accessing Your Registration Password
“Accessing Your Registration Password” on page 6 includes information on how to access the password that is used to
register your device.
Updating Device Registration
“Updating Device Registration” on page 10 includes information on how to update your existing device registration for
the Mobile Connect client.
User Guide to Mobile Connect for USMO Pagers Installing Mobile Connect 3
Installing Mobile Connect on Android Mobile Connect must be installed on your Android device before Mobile Connect can be used. Before you begin, please
make sure you have the URL from which the Mobile Connect application can be downloaded. This URL can be found in
the email that you receive from Mobile Connect.
Installation Prerequisites
In order for Mobile Connect to be properly installed on your device, the device must meet these requirements:
The Android device must operate on version 2.2 or later.
The Android device must use Google services. Please note that if you have Google Play (previously known as
Android Market) your device uses Google services.
You must have an email account linked directly to your Android device.
NOTE: For more detailed information on and support for connecting email accounts to devices, please contact
the maker of your device.
Mobile Connect must be installed on your device before it can be used. Please note that before third-party applications
can be installed on your Android device, your device’s configuration settings must be configured to allow the download
and installation of third-party applications.
1. Click the URL that is included in the registration email that you receive from Mobile Connect. The “Mobile
Connect, Powered by Amcom” page in the Google Play store displays.
2. Click the Install button for Mobile Connect (mConnec+) in Google Play. A confirmation screen displays.
3. Click the Accept & download button. The application begins downloading.
4. Choose the downloaded Mobile Connect (mConnec+) client file to start the installation process. The installation
screen displays.
4 Installing Mobile Connect User Guide to Mobile Connect for USMO Pagers
5. Click the Install button to install the Mobile Connect client on the Android phone. A progress screen displays
during the installation process. When the installation is complete, the Application installed screen displays.
6. Click the Open button. The Registration screen displays.
7. In the Username field, enter the pager number for your USA Mobility service. The pager number information
is included in the email that you receive from Mobile Connect.
User Guide to Mobile Connect for USMO Pagers Installing Mobile Connect 5
8. In the Password field, enter the password for the device. The password is included in the registration email you
receive from Mobile Connect.
NOTE: Not all sites require passwords to register your Mobile Connect device. If the registration email you
receive from Mobile Connect does not contain a password, do not enter a password into the Password field.
9. Click the Register button. Your Mobile Connect device is registered.
6 Installing Mobile Connect User Guide to Mobile Connect for USMO Pagers
Accessing Your Registration Password The password that is linked to your Mobile Connect username is included in the email message you receive from Mobile
Connect. If you lose your Mobile Connect password that is required to register your device, the email can be re-sent to
your email address.
You can re-send the registration email that includes your registration password before you register your Mobile Connect
device as well as after you have already registered your Mobile Connect device.
Accessing Your Registration Password When Not Registered
You can request that an email be sent to you with your username and password information for Mobile Connect when
your device is not currently registered.
1. Access the Mobile Connect application. If your device is not registered, the Registration screen displays.
2. In the Username field, enter your pager number.
3. Click the Forgot Password? link. A registration email is sent to your email address. This email includes the
pager number and password information that is required to register your Mobile Connect device.
User Guide to Mobile Connect for USMO Pagers Installing Mobile Connect 7
Accessing Your Registration Password When Registered
You can request that an email be sent to you with your username and password information for Mobile Connect when
your device is already registered.
1. Access the Mobile Connect application. The Mobile Connect home screen displays.
2. Click the menu button. Menu options display.
8 Installing Mobile Connect User Guide to Mobile Connect for USMO Pagers
3. Click the App Status menu option. The App Status screen displays.
4. Click the Registration option from the App Status list. The Registration Status screen displays, showing the
list of sites to which your device is registered.
User Guide to Mobile Connect for USMO Pagers Installing Mobile Connect 9
5. From the list of sites to which your device is registered, click on the site from which you would like to receive a
registration email. The Registration screen displays.
6. In the Username field, enter your pager number.
7. In the Registration screen, click the Forgot Password? link. A registration email is sent to your email address.
This email includes the pager number and password information that is required to register your Mobile
Connect device.
10 Installing Mobile Connect User Guide to Mobile Connect for USMO Pagers
Updating Device Registration The Mobile Connect device registration may need to be updated.
During the installation and registration process, Mobile Connect sends email updates when these events occur:
New registration
Modification in new registration
Update in registration
Change in device
Change in device model
Change in device carrier
Removal of registration while device is registered to other sites
Removal of registration without being registered to other sites
When any of these changes occur, the user is required to re-register their device to the database. An email is sent to alert
the user that re-registration is necessary.
1. Access the re-registration email from Mobile Connect.
2. Access Mobile Connect on the mobile device. The Registration screen displays.
3. In the Username field, enter the pager number for the USA Mobility service. The pager number information
can be found in the email that you receive from Mobile Connect.
User Guide to Mobile Connect for USMO Pagers Installing Mobile Connect 11
4. In the Password field on the device, enter the password that is included in the email that you receive from
Mobile Connect.
5. Click the Register button. The device is re-registered.
12 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
Receiving and Replying to Messages
Receiving and Replying to Messages Messages that are sent from an Amcom application are received by Mobile Connect on your mobile device. When a
Mobile Connect message is received, the device rings and/or vibrates to alert you that a message has been received, as
specified in the Mobile Connect preferences for the device.
Receiving Messages
“Receiving Messages” on page 13 explains what Mobile Connect features are activated on the device when a Mobile
Connect message is received.
Replying to Messages
“Replying to Messages” on page 15 includes information on the different response types that can be used to respond to
Mobile Connect messages.
Reviewing Received Messages
“Viewing Messages” on page 18 explains how to review and edit Mobile Connect messages on an Android device.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 13
Receiving Messages When a Mobile Connect message is received by Mobile Connect, the alarm and/or vibration specified for the device
occurs. Mobile Connect is automatically launched and displays the new message in the Mobile Connect message screen.
Please note that when Mobile Connect messages are sent to devices that are turned off, the messages are received on the
device the next time the device is turned on, if the device is turned on within 72 hours of the message being received.
In addition, when devices are in sleep mode, Mobile Connect messages are received. This means that when devices are
not currently being used but have an internet connection, Mobile Connect messages can still be received on devices.
14 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
Using the Call Back Button
Some Mobile Connect messages include call back numbers for the message receiver to call. When a message includes
call back information, the Call Back button displays. The Call Back button allows users to easily call the number that is
included in the Mobile Connect message. When the Call Back button is clicked in Mobile Connect, an
acknowledgement response is sent back to the sending system in addition to the device initiating a call. If more than one
call back number is included in the Mobile Connect message, the user is asked which number should be called when the
call back button is clicked. In addition, it is important to note that Mobile Connect supports international numbers.
The Mobile Connect application also allows users to place calls over VoIP systems. When a phone number is included in
a received Mobile Connect message, devices that have a VoIP system configured to be used on their device have the
ability to call the included phone number over a VoIP connection.
Please note that if a VoIP system is not installed and configured to be used on your device, the Mobile Connect
application cannot perform calls over VoIP systems. For more detailed information on how to configure a VoIP system
on your device, please refer to the documentation for your mobile device provider.
1. A Mobile Connect message is received on the device. If the message includes a call back number, the Call
Back button displays.
2. To call back the number included in the Mobile Connect message, click the Call Back button. The call back
number is contacted.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 15
Replying to Messages When a Mobile Connect message is received, the user can respond to the message by using the response options at the
top of the Message screen.
Response Types
A user can respond to a Mobile Connect message in one of the following ways: close or reply.
Close: The user can close received messages. For an example, please refer to “Close” on page 15.
Reply: The user can reply to the message. For an example, please refer to “Reply” on page 16.
Close
The user can close a received Mobile Connect message by clicking the Close button, or the door button. When the Close
button is clicked, the system that sent the message is notified that the message was read. On the device, the last screen
that was accessed before the new message screen is shown.
1. The message is received and displays on the message screen.
2. Click the Close button or the door button. The message is closed and a read message is sent back to the message
sender.
16 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
Reply
The user responds to the message by clicking the Reply button or the orange message icon in the message screen. This
enables you to send a text message reply to the message sender. When you reply to a message, Mobile Connect
automatically sends the text of the reply back to the USA Mobility system as a read message if the message was received
from that system.
After being sent, each reply message is included in the message list. Information on the time the reply was sent and how
long ago the reply was sent can be accessed by clicking on the reply message in the Messages screen.
A previously created message template can also be used to reply to a Mobile Connect message. The message template
feature is used to create a set of standard replies that can be customized as needed when a reply is sent. When you reply
to a Mobile Connect message, you can choose a template for a reply message, which may decrease the amount of time
needed to reply to a message. For more information about message templates, please refer to “Creating and Using
Message Templates” on page 74.
1. The message is received and displays on the Message Received screen.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 17
2. Click the orange message icon or the Reply button. The Reply screen displays.
3. Text in your reply or choose a message template. Go to “Choosing a Message Template for a Reply Message”
on page 81 for more information on using message templates.
4. Click the Send button. The reply is sent.
18 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
Viewing Messages The messages that have been received display in the Messages screen. If a message has multiple comments in one string,
a number displays next to the original message in the Messages screen. The text of the message and the time the message
was received display. The messages are sorted by date and time.
The messages are stored on the device until you either manually delete the message, the message reaches the maximum
number of days for which a message can be stored on the device, or the number of messages exceeds the chosen limit of
stored messages for the device. When this maximum is reached, the message is automatically deleted.
Icons are used to denote the message type and the message status:
The open envelope icon is used to show that the message has been acknowledged, replied to, or ignored.
The check mark icon is used to show that the message is a reply to an original message, or if the message
is a sent message.
Three dots are used to show that a message or a reply is in the process of being sent.
An “X” icon is used to show that a message has failed to send and that the system is not going to retry
sending the message.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 19
Scrolling Through the Message List
When there are more messages in the message list than your Android can display on the screen, the Mobile Connect
application displays a scroll bar on the right-hand side of the screen. This scroll bar allows you to quickly scroll through
the messages in the message list.
In addition, if the Messages screen displays messages from multiple days, a dialog displays to show the day on which
the messages you are viewing were received.
Refreshing Received Messages
To manually refresh for messages that are sent to your Android device, you can drag and drop the top of the Mobile
Connect screen to the bottom of the screen. When this action is performed, your inbox automatically updates with the
most recent received messages.
1. Access the Mobile Connect home screen. The home screen displays, showing any available messages.
20 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
2. Click and hold on the top of the screen.
3. Drag the top portion of the screen all the way to the bottom of the screen. Your messages are updated.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 21
Viewing Messages in the Message List
If you choose to view your Mobile Connect messages in list view (disabling chat view) messages and replies display in
the format shown below.
22 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
Viewing Messages in Chat View
If you choose to view your Mobile Connect messages in chat view, messages and replies display in the format shown
below.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 23
Viewing the Message Status
The message status can be viewed in the Mobile Connect client. For example, if the client-initiated message that you sent
was acknowledged by the message receiver, you can view that information in the Message Sent screen.
1. Access the main message screen. Any available messages display.
2. From the message list, choose the message for which you would like to view the message status information.
The message displays, showing the message status information at the bottom of the screen. For example, in the
screen capture below, Mobile Connect shows that this message was successfully sent to the message receiver,
Simon John.
24 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
Reviewing the Message List and Choosing a Response Option Messages in the message list can be responded to at any time. Please note that depending on which response option was
originally chosen for each message, the available response options may vary.
1. Access the Messages screen. The message list screen displays.
2. Choose the message you want to open. The original message and all replies display.
3. Choose the original message to which you would like to respond. The message displays, showing any available
response options. Please note that a reply cannot be responded to.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 25
4. Choose the response type and proceed with the appropriate steps for the response. For details on how to use
each response type, please refer to “Receiving and Replying to Messages” on page 12. The message list screen
is updated, if needed.
Deleting Messages Messages that are received on your Mobile Connect application can be deleted individually or all at once.
Please note that if you do not want to delete Mobile Connect messages manually, messages can be automatically deleted
when the message time limit specified in the Auto delete messages older than preference has been reached. For more
information about this setting, please refer to “Maximum Message Age” on page 38.
Deleting Individual Messages
To manually delete individual Mobile Connect messages on your device, follow the information below.
1. Access the Messages screen. Any messages display.
26 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
2. Choose the message you want to delete by holding down on the message. The Open/Delete dialog displays.
3. Click the Delete button. The message is deleted.
Deleting All Messages
To delete all of the Mobile Connect messages that are currently being stored on your device, follow the information
below.
1. Access the Mobile Connect application. The home screen displays.
User Guide to Mobile Connect for USMO Pagers Receiving and Replying to Messages 27
2. Click the menu button. Menu options display.
3. Click the Preferences menu option. The Preferences screen displays.
28 Receiving and Replying to Messages User Guide to Mobile Connect for USMO Pagers
4. Scroll to the Client Options section. The Client Options section displays.
5. Click the Delete all messages option. A warning dialog displays.
6. Click the OK button. All of the messages that were being stored on your Mobile Connect application are
deleted and a confirmation dialog displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 29
Managing Preferences
Managing Preferences The Mobile Connect application has a set of preferences that can be used to determine how Mobile Connect handles
messages, such as ringtone, how long messages are saved before they are automatically deleted, and alarm volume.
Please note that configuration options may prevent some preference options from being editable on the mobile device. If
a preference option cannot be edited on the device, the site administrator controls the settings of that preference option in
the Mobile Connect Administration page. If a preference option is controlled by the administrator and cannot be edited
by the Mobile Connect device user, the locked preference option is grayed out.
This section explains how to set Mobile Connect preferences like ringtone, response options styles, message storage
duration, and alarm volume.
The following topics are covered in this section:
Default Ringtone Preferences
“Default Ringtone Preference” on page 30 includes information on how to set the default ringtone preferences in the
Mobile Connect application.
Message Priority Preferences
“Message Priority Preferences” on page 32 includes information on how to set the message priority preferences in the
Mobile Connect application.
Message Storage
“Message Storage” on page 38 includes information on how to set the number of messages that are stored on the device
at one time. In addition, this section covers how to set the duration of time that each Mobile Connect message is saved
within the application.
Screen Controls
“Screen Controls” on page 44 includes information on how to set how the screen controls are displayed—in button or
icon format.
Chat View
“Chat View” on page 47 includes information on how to disable and enable chat view in the Mobile Connect client.
Access Codes
“Access Codes” on page 49 includes information on how to enter, set, update, and turn off access codes within the
application.
Sync Interval
“Sync Interval” on page 50 includes information on how to set the sync interval in the Mobile Connect application. The
sync interval dictates how long the device waits between syncs.
30 Managing Preferences User Guide to Mobile Connect for USMO Pagers
Message Templates
“Message Templates” on page 52 includes information on how to manage message templates.
Default Ringtone Preference When the Use Default Ringtone option is chosen in the Settings screen, the device does not use the sound settings that
are set in the Mobile Connect application when a Mobile Connect message is received. Instead, the device uses the
Android’s sound settings to sound or vibrate when a Mobile Connect message is received.
1. Access the home screen. The home screen displays.
2. Click the menu button. Menu options display.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 31
3. Choose the Preferences menu option. The Preferences screen displays.
4. To enable the Use Default Ringtone option, click the Use Default Ringtone field. A green check mark
displays next to the field.
32 Managing Preferences User Guide to Mobile Connect for USMO Pagers
Message Priority Preferences Mobile Connect messages are classified into three categories by the sender of the message. These levels are: low priority,
medium priority, and high priority. These options are shown in the Preferences screen. Within each category (low,
medium, high), you are able to change the alarm volume, alarm vibrate, alarm interval, and the alarm sound. These fields
are described below. However, USA Mobility messages always use the Medium priority level.
When you are specifying the volume for the alarm and whether the device should also vibrate when a message is
received, note that if you choose to turn the alarm sound option to OFF and the vibrate option to NO, you are NOT
alerted when a message is received by Mobile Connect.
Alarm Volume The Alarm Volume option determines the volume that the chosen alarm has when a Mobile
Connect message is received.
Vibrate The Vibrate option determines if the device vibrates when a Mobile Connect message is
received.
Alarm Interval The Alarm Interval option determines how long the device waits between alarms. For
example, if you choose the 30 Seconds option, the device will sound an alarm and then wait
thirty seconds before sounding another alarm.
Alarm Sound The Alarm Sound option dictates the ringtone that sounds when a Mobile Connect message is
played.
1. Access the home screen. The home screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 33
2. Click the menu button. Menu options display.
3. Choose the Preferences menu option. The Preferences screen displays.
34 Managing Preferences User Guide to Mobile Connect for USMO Pagers
4. Choose the Medium priority level to edit the alarm volume, the vibrate setting, the alarm interval, and the alarm
sound. The Priority screen displays.
5. Choose the Alarm Volume option. The Alarm Volume dialog displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 35
6. Choose the desired alarm volume. The option is automatically saved and displays in the Priority screen.
7. If you would like the device to vibrate when a Mobile Connect message is received, click on the Vibrate field.
A green check mark displays next to the field, indicating that the device vibrates when a message is received.
36 Managing Preferences User Guide to Mobile Connect for USMO Pagers
8. Choose the Alarm Interval option. The Alarm Interval dialog displays.
9. Choose the desired number of seconds you would like your device to wait between alarms. The change is
automatically saved and displays in the Priority screen.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 37
10. Choose the Alarm Sound option. The Alarm Sound dialog displays.
11. Choose the sound you would like your device to play when Mobile Connect messages are received.
12. Click the OK button. The change is saved and displays in the Settings screen.
38 Managing Preferences User Guide to Mobile Connect for USMO Pagers
Message Storage The Message Storage field allows you to control the number of Mobile Connect messages that are stored on your device
at one time. For example, if you choose the 200 option, your device saves up to 200 messages before beginning to delete
messages from the device.
Further, the Message Storage field allows you to set how old messages can be before they are deleted from your device.
For example, if you choose the 5 Days option, existing Mobile Connect messages that you have in your system that were
received more than five days ago would be automatically deleted by the application.
Maximum Message Age
Please note that this preference setting only applies to messages that have been acknowledged, replied to, or ignored.
Unread messages and messages that have not been acknowledged are not deleted.
1. Access the home screen. The home screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 39
2. Click the menu button. Menu options display.
3. Choose the Preferences menu option. The Preferences screen displays.
40 Managing Preferences User Guide to Mobile Connect for USMO Pagers
4. Choose the Message Storage option. The Message Storage screen displays.
5. Choose the Max message age option. The Max message age screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 41
6. Choose the desired number of days you would like your device to wait before deleting Mobile Connect
messages from your device. For example, if you choose 7 Days, Mobile Connect messages are deleted from
your device after they become seven days old. The change is automatically saved and displays in the Message
Storage screen.
Maximum Messages Stored
Please note that this preference setting only applies to messages that have been read or replied to. Unread messages are
not deleted.
1. Access the home screen. The home screen displays.
42 Managing Preferences User Guide to Mobile Connect for USMO Pagers
2. Click the menu button. Menu options display.
3. Choose the Preferences menu option. The Preferences screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 43
4. Choose the Message Storage option. The Message Storage screen displays.
5. Choose the Max messages stored option. The Max messages stored screen displays.
44 Managing Preferences User Guide to Mobile Connect for USMO Pagers
6. Choose the desired number of Mobile Connect messages you would like your device to store at one time. The
change is automatically saved and displays in the Message Storage screen.
Screen Controls When your device receives a message, you have the option to close or reply to the message. The Message Screen User
Action Display screen that displays these options can be viewed in two different ways. Different settings determine how
the response options (Close and Reply) are displayed in the Mobile Connect message screen. The two available options
are: icons and buttons. Icons display the options as pictures, while buttons display the options in text format.
1. Access the home screen. The home screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 45
2. Click the menu button. Menu options display.
3. Choose the Preferences menu option. The Preferences screen displays.
46 Managing Preferences User Guide to Mobile Connect for USMO Pagers
4. Choose the Screen Controls option. The Screen Controls dialog displays.
5. Choose the desired option. The change is automatically saved.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 47
Chat View Within the Mobile Connect application, you have the choice to view received and reply messages in chat view or
standard message list view.
Chat View
List View
48 Managing Preferences User Guide to Mobile Connect for USMO Pagers
1. Access the home screen. The home screen displays.
2. Click the menu button. Menu options display.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 49
3. Choose the Preferences menu option. The Preferences screen displays.
4. Enable or disable the Use Chat View option. If chat view is enabled, a green check mark displays. If chat view
is disabled, a green check mark does not display.
Access Codes Access codes can be added, edited, and deleted by choosing the Access Code option in the Preferences screen. For
detailed information on how to add, edit, and delete access codes in the Mobile Connect application, please refer to
“Managing Access Codes” on page 62.
50 Managing Preferences User Guide to Mobile Connect for USMO Pagers
Sync Interval The sync interval dictates the amount of time that your device waits to update.
1. Access the home screen. The home screen displays.
2. Click the menu button. Menu options display.
User Guide to Mobile Connect for USMO Pagers Managing Preferences 51
3. Choose the Preferences menu option. The Preferences screen displays.
4. Choose the Sync Interval option. The Sync Interval dialog displays.
52 Managing Preferences User Guide to Mobile Connect for USMO Pagers
5. In the Sync Interval dialog, enter the amount of time that you would like the device to wait between syncing.
Please note that this field is measured in minutes.
6. Click the OK button. The change is saved and displays in the Preferences screen.
Message Templates Text templates can be added, edited, and deleted by choosing the Messages option in the Templates section of the
Preferences screen. For detailed information on how to add, edit, delete, and use text templates in the Mobile Connect
application, please refer to “Creating and Using Message Templates” on page 74.
User Guide to Mobile Connect for USMO Pagers Viewing the Application Status 53
Viewing the Application Status
Viewing the Application Status
The current status of the various Mobile Connect applications running on your Android device can be reviewed in the
Application Status screen. This screen displays the current status for the device’s Mobile Connect registration status.
Viewing the Registration Status
Sites are locations that send Mobile Connect messages. Before devices can receive Mobile Connect messages, they must
register with at least one site. After a device is registered with a site, such as Mobile Connect USMO, that device can
then receive Mobile Connect messages from the site. In some cases, a paging device may be registered to more than one
site. A list of the sites to which the paging device is registered can be reviewed on the device.
1. Access the home screen. The home screen displays.
54 Viewing the Application Status User Guide to Mobile Connect for USMO Pagers
2. Click the menu button. Menu options display.
3. Choose the App Status menu option. The App Status screen displays.
User Guide to Mobile Connect for USMO Pagers Viewing the Application Status 55
4. Choose the Registration option. The Registration Status screen displays, showing the sites to which your
device is registered.
Viewing the Push Listener Status
The Push Listener screen in the Mobile Connect application shows if the device has push notifications enabled or
disabled.
1. Access the home screen. The home screen displays.
56 Viewing the Application Status User Guide to Mobile Connect for USMO Pagers
2. Click the menu button. Menu options display.
3. Choose the App Status menu option. The App Status screen displays.
User Guide to Mobile Connect for USMO Pagers Viewing the Application Status 57
4. Choose the Push Listener option. The Push Listener screen displays.
Viewing the Network Service Status
To establish a network connection, the Mobile Connect application performs network calls until the application is able to
establish a network connection. If the application is able to establish a network connection on the first call, the Network
Service screen does not show any errors. However, if multiple calls need to be performed in order to establish a network
connection, the failed calls (the calls that were unable to establish a network connection) are listed in the Network
Service screen.
1. Access the home screen. The home screen displays.
58 Viewing the Application Status User Guide to Mobile Connect for USMO Pagers
2. Click the menu button. Menu options display.
3. Choose the App Status menu option. The App Status screen displays.
User Guide to Mobile Connect for USMO Pagers Viewing the Application Status 59
4. Choose the Network Service option. The Network Service screen displays.
60 Viewing Application Information User Guide to Mobile Connect for USMO Pagers
Viewing Application Information
Viewing Application Information Information for the Mobile Connect application that you are using can be viewed. The About screen can be viewed by
choosing the About menu option from the Mobile Connect main menu. The About screen includes information on the
following topics:
Application version
Copyright information
Copyright year
1. Access the home screen. The home screen displays.
User Guide to Mobile Connect for USMO Pagers Viewing Application Information 61
2. Click the menu button. Menu options display.
3. Choose the About menu option. The About screen displays.
62 Managing Access Codes User Guide to Mobile Connect for USMO Pagers
Managing Access Codes
Managing Access Codes When an access code is set on an Android device, the user of the device is asked to enter the access code before being
able to access Mobile Connect on the device.
An access code that allows a user to use the Mobile Connect client can be specified for each device using a Preferences
option. An access code is not required. By default, an access code for Mobile Connect is not set.
The access code can be any set of characters allowed by the client or by the site administrator. The client does not accept
excessively long access codes or a code containing illegal characters.
When an access code has been set, the code must be entered when:
The user manually accesses the client on the device
A Mobile Connect message is received on the device and the client is not currently being accessed by the user
When the client is accessed either by the user or when a Mobile Connect message is received, an access code screen
displays, in which the code must be entered.
In addition, you must also enter the access code after the application has been in the background for over ten seconds and
is then re-opened. When the Mobile Connect application is put in the background on your device, the application locks
after ten seconds and the access code must be entered again before the application can be accessed.
Further, if your device enters a locked state, the access code must also be re-entered. For example, if you lock your
device and then unlock your device, you must then re-enter the access code for the Mobile Connect application the next
time the application is opened.
You can also choose to turn off the access code after it has been set. When an access code is turned off, the user does not
have to enter an access code to access the client. Refer to “Turning Off an Access Code” on page 71 for more
information.
Please note that after an access code is set on your Android device, the access code takes approximately 15 to 30 seconds
to save. Therefore, after you set an access code on your device, you must wait at least 15 seconds before the access code
is actually set on your device.
This section covers the following topics:
Setting an Access Code
“Setting an Access Code” on page 64 includes information on how to set up an access code on your device.
Updating an Access Code
“Updating an Access Code” on page 67 includes information on how to update an access code on your device.
User Guide to Mobile Connect for USMO Pagers Managing Access Codes 63
Turning Off an Access Code
“Turning Off an Access Code” on page 71 includes information on how to turn off an already existing access code on
your device.
Using the Access Code to Access the Client When an access code has been set, an access code screen displays when the user manually accesses the client or when a
Mobile Connect message is received and the user is not currently accessing the client. Simply put, an access code is a
password that must be entered before you can access Mobile Connect on your device.
1. Access Mobile Connect on the device. If an access code is set, the access code screen displays.
2. In the Enter Access Code field, enter the access code for the device.
3. Click the OK button to enter the access code and access the client.
64 Managing Access Codes User Guide to Mobile Connect for USMO Pagers
Setting an Access Code An access code is set using the Access Code option in the Preferences menu.
1. Access the home screen. The home screen displays.
2. Click the menu button. Menu options display.
User Guide to Mobile Connect for USMO Pagers Managing Access Codes 65
3. Choose the Preferences menu option. The Preferences screen displays.
4. Choose the Access Code menu option. The access code screen displays.
66 Managing Access Codes User Guide to Mobile Connect for USMO Pagers
5. In the New Access Code field, enter the new access code for the device.
6. In the Confirm Access Code field, re-enter the access code that you entered into the New Access Code field.
The entries in the New Access Code and Confirm Access Code fields must match exactly.
7. Click the OK button. The access code is saved.
User Guide to Mobile Connect for USMO Pagers Managing Access Codes 67
Updating an Access Code An existing access code for a device can be updated.
1. Access the home screen. The home screen displays.
2. Click the menu button. Menu options display.
68 Managing Access Codes User Guide to Mobile Connect for USMO Pagers
3. Choose the Preferences menu option. The Preferences screen displays.
4. Choose the Access Code option. The Access Code screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Access Codes 69
5. In the Old Access Code field, enter the old access code.
6. In the New Access Code field, enter the new access code.
70 Managing Access Codes User Guide to Mobile Connect for USMO Pagers
7. In the Confirm Access Code field, re-enter the new access code. The information in the New Access Code and
Confirm Access Code fields must match exactly.
8. Click the OK button. The new access code is saved.
User Guide to Mobile Connect for USMO Pagers Managing Access Codes 71
Turning Off an Access Code A user can decide to turn off an access code after the access code has been set. When an access code is turned off, it is no
longer needed to access the Mobile Connect client on the phone and the access code entry screen does not display.
1. Access the home screen. The home screen displays.
2. Click the menu button. Menu options display.
72 Managing Access Codes User Guide to Mobile Connect for USMO Pagers
3. Choose the Preferences menu option. The Preferences screen displays.
4. Choose the Access Code option. The Access Code screen displays.
User Guide to Mobile Connect for USMO Pagers Managing Access Codes 73
5. In the Old Access Code field, enter the old access code.
6. Leave the New Access Code field blank.
7. Leave the Confirm Access Code field blank.
8. Click the OK button. The access code is turned off.
74 Creating and Using Message Templates User Guide to Mobile Connect for USMO Pagers
Creating and Using Message Templates
Creating and Using Message Templates The message template feature is used to create a set of standard message templates. A message template consists of static
text that can be changed when selected. Using a message template allows users to easily select an already existing text
response to reply to a Mobile Connect message. This means that users do not have to manually type out the text of the
message on their device to reply to a message. Instead, when you are replying to a Mobile Connect message, you can
select a template for the message. The user can then enter any extra text if needed. However, entering extra text is not
required.
For example, you may reply to a message that states when you will be available for a meeting or when you will arrive at
a certain building. The message template contains the static text and leaves the end of the message available for
customization, such as the following: “I will be available” and “I will arrive at.”
When you use the message template as a reply message, you select the desired template and then enter the variable
information, such as the following: “I will be available in 10 minutes” and “I will arrive at Building A.”
NOTE: The combination of static text defined for the message template and the variable text entered when a message
template is used is limited to 70 characters.
The following topics are covered in this section:
Creating a Message Template
“Creating a Message Template” on page 75 includes information on how to create a message template.
Reviewing the List of Message Templates
“Reviewing the List of Message Templates” on page 79 includes information on how to review the list of preexisting
message templates that are saved to your device.
Choosing a Message Template for a Reply Message
“Choosing a Message Template for a Reply Message” on page 81 includes information on how to choose an existing
message template to reply to a Mobile Connect message.
User Guide to Mobile Connect for USMO Pagers Creating and Using Message Templates 75
Creating a Message Template
Creating a message template allows you to quickly and easily reply to Mobile Connect messages through the use of
preexisting text.
1. Access Mobile Connect on the device. Any current messages are displayed.
2. Click the menu button. Menu options display.
76 Creating and Using Message Templates User Guide to Mobile Connect for USMO Pagers
3. Choose the Preferences menu option. The Preferences screen displays.
4. In the Templates section of the Preferences screen, choose the Messages option. The Templates screen
displays. If there are any pre-existing message templates saved to the device, they display.
User Guide to Mobile Connect for USMO Pagers Creating and Using Message Templates 77
5. Click the Menu button. The Menu displays.
6. Click the New Template menu option. The Message prompt displays.
78 Creating and Using Message Templates User Guide to Mobile Connect for USMO Pagers
7. In the Message prompt, enter the message template text.
8. Click the Menu button. The menu displays.
User Guide to Mobile Connect for USMO Pagers Creating and Using Message Templates 79
9. Click the Save button. The reply is saved. This change is reflected in the Templates screen.
Reviewing the List of Message Templates
The list of message templates on the device can be reviewed.
1. Access Mobile Connect on the device. Any current messages are displayed.
80 Creating and Using Message Templates User Guide to Mobile Connect for USMO Pagers
2. Click the menu button. Menu options display.
3. Choose the Preferences menu option. The Preferences screen displays.
User Guide to Mobile Connect for USMO Pagers Creating and Using Message Templates 81
4. In the Templates section of the Preferences screen, choose the Messages option. The Templates screen
displays. If there are any pre-existing message templates saved to the device, they display.
Choosing a Message Template for a Reply Message
A message template can be used to reply to a message. For more information about replying to a Mobile Connect
message, please refer to “Replying to Messages” on page 15.
1. The message is received and displays on the screen.
82 Creating and Using Message Templates User Guide to Mobile Connect for USMO Pagers
2. Choose the orange message icon or the Reply button. The Reply screen displays.
3. Click the Menu button. Menu options display.
User Guide to Mobile Connect for USMO Pagers Creating and Using Message Templates 83
4. Choose the Template option. The Templates screen displays, showing a list of the message templates for the
device.
5. Choose the template you want to use. The Reply screen is populated with the text of the template.
6. Enter in the variable part of the reply.
7. Click the Send button.
84 Viewing Health Check Information User Guide to Mobile Connect for USMO Pagers
Viewing Health Check Information
Viewing Health Check Information Health check status information can be viewed for Mobile Connect on your Mobile Connect device. If you are unable to
receive Mobile Connect messages on your device, the Health Check status feature can help determine which portion of
the Mobile Connect message sending process is causing the problem. The Health Check screen shows the status of the
following information on the Mobile Connect device:
Reach Mobile Connect Hosted Client Messaging via WiFi
Reach Mobile Connect Hosted Web Server via WiFi
Google Push enabled
Reach Mobile Connect Server Client Messaging at Site Name via WiFi
Reach Mobile Connect Server Web Server at Site Name
Android Market Account
Receiving Google Push Notifications
When the Mobile Connect device has established a successful connection between the device and the locations listed
above, a green circle displays next to the field. In addition, when the device is determining the final status of the field, a
yellow circle displays. When a successful connection is not established between the Mobile Connect device and the
locations listed above, a red circle displays next to the field, indicating that there is a problem with the connection.
Please note that the following fields are displayed only after the device is registered with Mobile Connect: Reach
Mobile Connect Server Client Messaging at Site Name via WiFi or Mobile and Reach Mobile Connect Server Web
Server at Site Name via WiFi or Mobile.
User Guide to Mobile Connect for USMO Pagers Viewing Health Check Information 85
Viewing Health Check Errors
When the Health Check feature detects a connection issue, a warning banner displays on the top of the Mobile Connect
screen that is currently being displayed. When you click on the displayed error, you are taken to the Health Check
screen. In the Health Check screen, you can identify and address any issues with the Mobile Connect application. For
detailed information on the Health Check fields, please refer to “Viewing the Health Check Fields” on page 85.
Viewing the Health Check Fields
All available Health Check fields can be viewed in the Mobile Connect application.
1. Access the home screen. The home screen displays.
86 Viewing Health Check Information User Guide to Mobile Connect for USMO Pagers
2. Click the menu button. Menu options display.
3. Choose the About menu option. The About screen displays.
User Guide to Mobile Connect for USMO Pagers Viewing Health Check Information 87
4. Click the Health Check button. The Health Check screen displays.
Field Field Description Potential causes of failed connection
Solutions
Reach Mobile
Connect
Hosted Client
Messaging via
WiFi
This field monitors the
connection between the Mobile
Connect device and the Mobile
Connect hosted environment.
The device may not have a
data plan.
The device may not be
connected to a WiFi source.
The firewall settings may be
blocking the connection.
The mobile connection may
be misconfigured.
The Airplane Mode may be
enabled on the device.
Connect the device to
a data plan.
Connect the device to
a WiFi connection.
Edit the firewall
settings to allow
connections.
Disable the Airplane
Mode on the device.
Reach Mobile
Connect
Hosted Web
Server via
WiFi
This field monitors the
connection between the Mobile
Connect device and the
command service on the
Mobile Connect hosted
environment.
The device may not have a
data plan.
The device may not be
connected to a WiFi source.
The firewall settings may be
blocking the connection.
The Airplane Mode may be
enabled on the device.
Connect the device to
a data plan.
Connect the device to
a WiFi connection.
Edit the firewall
settings to allow
connections.
Disable the Airplane
Mode on the device.
88 Viewing Health Check Information User Guide to Mobile Connect for USMO Pagers
Field Field Description Potential causes of failed connection
Solutions
Google Push
Enabled
This field monitors if Google
returns a registration ID to the
application.
Registration did not
complete successfully.
Re-register the
device. If the
registration does not
complete during the
second attempt,
contact support.
Reach Mobile
Connect
Server Client
Messaging at
Site Name via
WiFi
This field monitors the
connection between the Mobile
Connect device and the Mobile
Connect server. This
connection establishes if the
messaging service on the server
is available for the connection.
Please note that this field is
only used for devices that have
the client-initiated messaging
feature enabled.
The device cannot
establish a connection
to the Mobile Connect
server.
The firewall
configurations may be
blocking outside access
inbound to the Mobile
Connect server on port
8090 and 8091.
Edit firewall settings
to allow connections
through ports 8090
and 8091.
Reach Mobile
Connect
Server Web
Server at Site
Name
This field monitors the
connection between the Mobile
Connect device and the
command service for the
entered site. Please note that
this field is only used for
devices that have the client-
initiated messaging feature
enabled.
The device may not have a
data plan.
The firewall configurations
may be blocking the
connection.
Connect the device to
a data plan.
Reconfigure the
firewall settings to
allow the connection.
Android
Market
Account
This field monitors if an
Android Market account is
created and linked to the
Mobile Connect device that is
being used. Please note that an
Android Market account must
be linked to the device before
GCM push notifications can be
used.
An Android Market account
has not been created for this
device.
Create an Android
Market account for
the device and link it
to the device that is
being used.
Receiving
Google Push
Notifications
This field monitors the
connection to Google’s push
server on port 5228 (or the port
and URL that is being used) to
make sure the Mobile Connect
device receives a “200 OK”
status.
The device cannot receive
GCM push notifications
because it cannot reach
Google’s server on port
5052.
Contact the network
administrator to
make sure that
outside access
inbound to all
Android mobile
devices on port 5052
is not blocked by
firewall
configurations.
User Guide to Mobile Connect for USMO Pagers Viewing Health Check Information 89
90 Index User Guide to Mobile Connect for USMO Pagers
Index
A
Android Market Account 88
C
Check Mark Icon 18
Close Button 15
Creating and Using Message Templates 74
Choosing a Message Template for a Reply Message
81
Creating a Message Template 75
Overview 74
Reviewing the List of Message Templates 79
D
Door Button 15
E
Envelope Icon 18
G
Getting Messages 19
I
Installing Mobile Connect 2
Installing Mobile Connect 3
Accessing Your Registration Password 6
Accessing Your Registration Password When
Not Registered 6
Accessing Your Registration Password When
Registered 7
Installing Mobile Connect on Android 3
Installation Prerequisites 3
Overview 2
Updating Device Registration 10
Installing Mobile Connect on Android
Installing Mobile Connect on an Android Device
Registration Screen 4
M
Managing Access Codes 62
Overview 62
Setting an Access Code 64
Turning Off an Access Code 71
Updating an Access Code 67
Using the Access Code to Access the Client 63
Managing Preferences 29
Access Codes 49
Chat View 47
Default Ringtone Preference 30
Message Priority Preferences 32
Message Storage 38
Maximum Message Age 38
Maximum Messages Stored 41
Message Templates 52
Overview 29
Screen Controls 44
Sync Interval 50
Mobile Connect for Android 1
Introduction 1
Overview 1
R
Reach Mobile Connect Hosted Client Messaging via
WiFi or Mobile Field 87
Reach Mobile Connect Hosted Web Server via WiFi or
Mobile Field 87
Reach Mobile Connect Server Client Messaging at Site
Name via WiFi or Mobile Field 88
Reach Mobile Connect Server Web Server at Site Name
via WiFi or Mobile 88
Receiving and Replying to Messages 12
Deleting Messages 25
Deleting All Messages 26
Deleting Individual Messages 25
Receiving Messages 13
Using the Call Back Button 14
Replying to Messages
Reply 16
Viewing Messages 18
Refreshing Received Messages 19
Scrolling Through the Message List 19
Viewing Messages in Chat View 22
Viewing Messages in the Message List 21
Receiving and Replying to Mobile Connect Messages
Replying to Messages 15
Response Types 15
Close 15
Reviewing Messages
Message Symbols
Check Mark Symbol 18
User Guide to Mobile Connect for USMO Pagers Index 91
Envelope Symbol 18
Three Dots Symbol 18
X Symbol 18
Receiving GCM Notifications 88
Refreshing Received Messages 19
Replying to Mobile Connect Messages 15
T
Three Dot Icon 18
V
Viewing Application Information 60
Viewing Health Check Information 84
Android Market Account 88
GCM enabled 88
Overview 84
Reach Mobile Connect Hosted Client Messaging via
WiFi or Mobile 87
Reach Mobile Connect Hosted Web Server via WiFi
or Mobile 87
Reach Mobile Connect Server Client Messaging at
Site Name via WiFi or Mobile 88
Reach Mobile Connect Server Web Server at Site
Name via WiFi or Mobile 88
Receiving GCM Notifications 88
Viewing Health Check Errors 85
Viewing the Health Check Fields 85
Viewing the Application Status 53
Viewing the Network Service Status 57
Viewing the Push Listener Status 55
Viewing the Registration Status 53
X
X Icon 18