User guide for connected glasses

Driver by Ellcie Healthy

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Let's start with a little introduction !

This guide has been created to accompany you step by step through your experience with connected

glasses designed by Ellcie Healthy.

Ellcie Healthy develops smart connected glasses. Our technological innovation makes it possible to

provide valuable information to each individual in order to better manage their health, well-being and

safety.

As we improve software contnuously, some behaviors or application screens might actually differ

(Screenshots may be different depending on your phone model) from what is presented in this manual.

We recommend that you follow the procedue below

Page 10 Install the Driver by Ellcie Healthy application on your smartphone

Page 13 Pairing your connected glasses with your Smartphone

Page 21 Use your connected glasses

The terms and conditions of use of the connected glasses provided by Ellcie Healthy are described in the

general terms and conditions of use available at www.ellcie-healthy.com/cgu.

Please read the applicable conditions carefully before using connected smart glasses. This user guide

and the general conditions of use apply only to connected glasses and their charging equipment,

excluding any lenses installed by your optician, whom we invite you to contact for any clarification

regarding your lenses. The use of connected glasses is exclusively reserved for people over the age of 18.

The range of possibilities with your smart connected

glasses

Prevent yourself from drowsiness at the wheel

Set up SMS alerts

Start a trip / Stop a trip

Manage your current trip

Statistics about your trip

Locate your connected glasses/ Locate your smartphone

Access your personal information

Information on your trips

Information about your environment

Information about your connected glasses

And much more...

Your connected glasses are a technological solution which is composed of hardware (your glasses) and

software embedded in the glasses. We will update this software regularly without requiring any action on

your part, so that you can do more with your glasses!

As your opinion is very important to us, you can suggest new ideas and features that you would like your

glasses to have in the coming months by writing to us at boite_a_idees@ellcie-healthy.com. We will try to

study them and, as far as possible, integrate them in our future versions!

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Table of Contents

Presentation of your connected glasses...................................................................... 3

Adapt the glasses’ arms

The Charger for your connected glasses

General recommendations

Operation of the connected glasses.............................................................................. 7

Soud signals

Taps

LEDs

How to turn them off

Installation of the application Driver by Ellcie Healthy.............................................. 10

Download the application

Create a new account

Pairing your connected glasses with your smartphone.......................................... 13

Step-by-step pairing procedure

Ellcie Healthy application dashboard.......................................................................... 15

Locate your connected glasses

Access general information

Your configuration settings

Ellcie Healthy application navigation menu............................................................... 18

Your user account

Track your trip history

Driver by Ellcie Healthy application Tutorial

Contact support

Prevent drowsiness at the wheel................................................................................. 21

Set up SMS alerts

Start a new trip

Manage your current trip

Stop a trip

Stop the application

Details of the helpline offer.......................................................................................... 25

Warranty.......................................................................................................................... 26

Responsibility................................................................................................................. 27

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1. Presentation of your connected glasses

Your smart connected glasses carry about fifteen cutting edge sensors such as infrared

sensors (to measure the eyes blinking), temperature, light, atmospheric pressure sensors, but

also an inertial unit with accelerometer, gyroscope.

These sensors, which are now used to help prevent drowsiness at the wheel, will allow us to

offer you other features as your glasses are updated.

ADAPT THE GLASSES’ ARMS

To ensure a perfect fit and optimal sensor performance, it is imperative to adjust the branches

in order to center the frame on your face. The sleeves placed at the ends of the branches are

adjustable. Bend them gently in order to best fit your ears.

Hold the ring with one hand

Manipulate the end of the

branch with the other hand

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THE CHARGER FOR YOUR CONNECTED EYEWEAR

The charger of your connected glasses is composed of:

Note: It’s possible to charge your connected eyewear from your vehicle with a USB adapter. Be careful

though, the connected eyewear can not be used during charging.

A USB power cable, which connect the

charging on one side and the mains

plug on the other.

A charging magnetic connector. Once

connected to the power supply, the

connector is magnetized under the

left arm of the frames to charge.

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Before using your connected glasses for the first time, make sure you have previously charged

your glasses for at least 4 hours, or until the left the left led of your glasses flashes green.

To charge your connected glasses using your complete charging kit, please follow the following

steps:

Connect your charging magnet to the AC adapter using the micro-USB power cable and

connect the entire charging device to the AC power supply.

Once the charging equipment is connected and ready to use, connect the charging magnet

to the left branch. The magnet connector and the magnet integrated in the frame attract each

other to allow connection between the two devices.

All you have to do is wait for your connected frame to be fully charged. When the glasses

are charged, left LED flashes in green.

Once you have finished charging your glasses, remember to disconnect the entire charging kit.

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Note: To make charging easier, you can retourn your frame.

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Note: In case of loss or damage, you can use any AC adapter with a USB port to charge your connected glasses message.

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GENERAL RECOMMENDATIONS FOR THE USE OF YOUR CONNECTED

GLASSES:

Abnormal use of your connected glasses (failure to comply with the recommendations for use,

such as those presented above) will void the Ellcie Healthy warranty in the event of

malfunction, failure or breakage.

(non-exhaustive list)

Note: If the ambient temperature goes above 50°C (in the passenger compartment of your car exposed

to direct sunlight, for example) or drops below 0°C, the glasses automatically shut down. You will be

able to restart by plugging them into the charging connector as soon as the temperature returns back

in their intended operation range (0-50°C).

Your connected glasses have been designed to be resistant to sweat and rain (protection rating equal

to IP6X). However, it is strongly recommended that you don't immerse your connected glasses in water

as this may damage the technology embedded in your glasses.

Do not heat the glasses or put them close to a heat source.

Do not immerse the glasses under water.

Do not step on the glasses.

Do not have animals wear the glasses.

Do not put the glasses in the microwave.

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2. Operation of the connected glasses

The use of the connected glasses and the Driver by Ellcie Healthy application is in no way a

guarantee of good health or good driving on the road.

You are solely responsible for the use of your connected glasses, the application and the

adequacy of their use in accordance with road safety rules, taking into account your physical

capacities and your state of health. You agree to drive carefully according to road and weather

conditions and in accordance with the traffic regulations in effect.

The Ellcie Healthy glasses uses infrared eye sensors. To benefit from optimal use of the glasses,

we recommend not wearing heavy make-up or devices that will modify the reflection of light

(black eye shadow, glitter, eyelash extensions...).

You are agree to comply with Ellcie Healthy's instructions and recommendations regarding the

use of the Ellcie Healthy glasses.

Ellcie Healthy is in no way responsible for any misuse of the Ellcie Healthy glasses by the

customer that may result in a malfunction of the sleep prevention.

SOUND SIGNALS

The connected glasses emit audible signals in the following situations:

➢ Start a new trip.

➢ Stop the current trip.

➢ Warn of a risk of drowsiness. The beeper repeats until the alert is lifted.

➢ Notify of an incoming call on your smartphone. The sequence of beeps repeats until your

glasses are informed to stop the incoming call notification, or your smartphone stops ringing.

➢ Find your glasses. If you have lost your connected glasses, use the Driver by Ellcie Healthy

application installed on your smartphone to ring your glasses within a 20-meter radius.

➢ Upload the application’s step by step instructions to start the pairing of your connected

glasses with your Smartphone and allow the 2 devices to be paired.

➢ Check that the pairing of your connected glasses with your Smartphone was successful.

➢ Plug / Unplug your connected glasses from the charger.

➢ In trip mode when the signal deteriorates.

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TAPS

Your connected glasses work through a system of finger

taps (light tapping on the side of one of the branches) that

allows you to transmit information to perform specific

actions. The glasses will emit a short light and sound signal

to confirm tap registration.

Action Meaning

3 quick taps Start a trip

4 quick taps Stop a trip

5 quick taps Find my Smartphone

1 tap Display the charge level using the left LED (red, orange, green)

2 quick taps During a trip, display the current risk level using LEDs and buzzer

Energetically shake the glasses Initiate the pairing process between the smartphone and glasses

Note: You can use the drowsiness prevention feature without using the Driver by Ellcie Healthy

application. In this case, your connected glasses operate in stand-alone mode: you can start and stop

a trip only using the taps system (see table above). Thus, even if there is no Bluetooth connection with

your Smartphone, your eyewear alert you when the first signs of drowsiness at the wheel are detected

by means of an audible signal and/or a light alert.

Pairing the glasses, the first time with Bluetooth is compulsory in order to start a trip via taps.

Attention:

Only tap on one arm at a time.

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LEDS

Action LEDs Sound Buzz

Start a trip 2 LEDs flash red, then orange, then green Melody 1

Stop a trip 2 LEDs flash green, then orange, then red Melody 2

Tap on one of the glasses’ temples 2 LEDs flash blue Beep/tap

Ongoing Bluetooth pairing 2 LEDs flash blue Melody 3

Successful pairing of the glasses 2 LEDs flash blue alternately Melody 4 with the Smartphone

Locating the glasses 2 LEDs flash white Optic 2000 Melody

"Drowsiness" alert

Level 3: Left LED Left LED flashes green three times 3 beeps

Level 4: Left LED Left LED flashes four times in orange 4 beeps

Level 5: Left LED Left LED flashes every 5 seconds for 15m 5 beeps every 5 seconds

Sleep alert Both LEDs flash red 4 s beeps Technical problem 2 LEDs flash red Beeps for a

few seconds

Glasses' battery level is low LEDs lit in red Glasses’ battery level fully charged Left LED lit in green Melody 4 (connected to charger)

Replay the last notification of the Depending on the tiredness level Beep(s) according to the tiredness level the tiredness level

HOW TO TURN OFF THE SMART CONNECTED GLASSES

To turn off your smart connected glasses, click on the "Switch off the glasses" menu section.

The following message appears: "Are you sure you want to switch off your glasses? You will

need your charger to switch them back on." Select "Continue" to turn off your glasses.

To turn your glasses back on, you must connect them to their charging kit.

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3. Download the Driver by Ellcie Healthy application

and create your user account

To date, the Driver by Ellcie Healthy application is compatible with Apple iOS 10 operating

system and later versions and Android 7 operating system and later versions. To install the

Driver by Ellcie Healthy application on your smartphone, please do the following

DOWNLOAD THE APPLICATION

If you have an Android smartphone, connect to the Google Play application.

If you have an iPhone, connect to Apple’s App Store.

Type "Driver by Ellcie Healthy" in the search bar and click on the Driver by Ellcie Healthy

application. And authorize the installation of the application on your Smartphone.

CREATE A NEW ACCOUNT

Once the download is complete and the application is installed, launch the application from your

home screen. When you first connect to the application, you are asked to create your account:

you will only be asked to do this once.

When you first launch the Driver by Ellcie Healthy

application, we recommend that you accept all requests for

permission from your smartphone to ensure optimal

operation of the application.

Click on "NEW USER" to create your account and fill in your

information.

Click on "NEW USER"

The application offers you two possibilities:

→ You can register with the email address of your choice.

→ You can register with your Google Account.

Note: It is better to wait until your glasses are fully charged before starting the installation. The first charge of your connected glasses takes about 7 hours.

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Register with the address of your choice.

Start by entering a valid email address, using the

format provided (email@email.com). This will be necessary

for validating your account: a confirmation email

will be sent to this email address.

Choose your password (at least 8 characters including

at least 1 digit, 1 capital letter and 1 lowercase letter), then

repeat the operation to confirm it. You will be asked for your

password each time you connect to the application: make

sure you remember it.

Configure your user account by completing the data

declaration form opposite. Then click on "SAVE". You will be

able to modify this data in your My Account page by clicking

To create your user account and start using your

smart glasses, you must read and accept Ellcie Healthy's

Terms and Conditions;

The general terms and conditions of use and the personal

data protection policy are available at www.ellcie-

healthy.com/cgu and specify the terms and conditions of

Ellcie Healthy's processing of your personal data that is

necessary for the performance of the proposed service.

➢ Tick the box "I accept the General Terms and

Conditions of Use" (click on it to access it).

➢ Choose your options by ticking or not ticking the corresponding boxes: “I sign up for the newsletter".

➢ Complete your registration by clicking on "SIGN UP". If

you have not ticked the box "I accept the General Terms

and Conditions ", the " SIGN UP " button remains

inactive and you cannot continue with the registration:

make sure you tick the corresponding box.

➢ Log in to the inbox corresponding to the email address

you entered. Make sure you have received an email

from Ellcie Healthy. Click on the authentication link in

this message to validate and finalize your registration

as a new user.

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Sign up with your Google Account

Start by selecting your default Google Account on your smartphone.

Tick the box "I accept the General Terms and Conditions of Use" (click on it to access it).

Choose your options by ticking or not ticking the corresponding boxes: “Subscribe to the

newsletter".

Click on "CONNECT WITH GOOGLE". If you have not ticked the box "I accept the General

Conditions of Use", the button remains inactive and you cannot continue with the registration:

make sure you tick the corresponding box.

Follow the login procedure with your Google Account.

Install the "Google Apps Device Policy" application, following the step-by-step process.

Note: For the proper operation of the application, you must validate your email address. Otherwise, the application will indicate an error.

If you have not received anything from Ellcie Healthy, be sure to check that the email has not been redirected to your spam folder message.

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4. Pairing your glasses with your Smartphone

STEP-BY-STEP PAIRING PROCEDURE

After completing your registration and confirming the creation of your account, the application

takes you to the "START PAIRING".

Indeed, your glasses will work in conjunction with your

Smartphone for software updates, data synchronization,

and to provid access to the complete set of functionalities

offered by your connected glasses.

Thus, the pairing of your connected eyewear with your

Smartphone is an essential prerequisite to use your smart

connected glasses, you will only have to do it once.

Make sure that your glasses are close to your smartphone before you start the pairing

procedure.

Fold the two branches of your connected glasses.

Take the frame in one of your hands (see diagram below)

Shake the glasses vigorously for 5 to 10 seconds until you hear the pairing melody.

Wait for your glasses to appear and click on the line

corresponding to your glasses.

A blue light comes and you hear a melody: the pairing has been

successful. Your glasses are now connected to your smartphone

and you can now enjoy all the features available to you, through a

secured, encrypted connection.

Note: Once connected, your connected glasses are known to the

system and automatically paired with your profile, and you will no

longer have to reconnect them.

Note: If the glasses battery level is

lower than 5%, it will be impossible

for you to pair the glasses.

If your Smartphone's Bluetooth is

disabled, the application will

automatically ask you to enable it to

establish a connection with your

connected eyewear.

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If your smartphone cannot find your glasses:

If your smartphone still can't identify your glasses, click on " I

DON’T SEE MY GLASSES ". A help page appears with the following

instructions

➢ Make sure your glasses are fully charged. A minimum of 7

hours of charging is required before the first use of your

connected glasses.

➢ The problem may be due to your Bluetooth connection. Turn

off the Bluetooth on your smartphone and then turn it back

on again.

➢ If there are other connected devices nearby, move them

away.

➢ Make sure that your smartphone's "power saving" and

"airplane mode" are disabled.

Then click on "RETURN TO THE RESEARCH" to launch a new pairing search.

If this still does not work, restart your smartphone and repeat the operation.

Once your smartphone has detected your glasses, repeat the step-by-step pairing procedure to

finalize the pairing between your smartphone and your glasses.

Primary user of the connected glasses

When you first connect the eyewear to your account, you must

declare yourself as the primary user (who will benefit from

Helpline for 12 months), or as an occasional user.

Note: Connected glasses can only have one primary user.

Note: In case you still have connection issue after following the instruction above, please do not

hesitate to get in touch with our customer support team to get come help.

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5. Ellcie Healthy application dashboard

The home page of your application presents useful information and direct access to the most

frequent actions, divided into two sections.

Section 1 (upper part of the screen)

This section provides you with useful information about your

eyewear:

➢ The charge rate of the battery of your eyewear

➢ The model name of your connected glasses

➢ Activate or deactivate the taps system. This mode, as

configured by default, blocks the taps from your connected

glasses until it is deactivated

➢ Change connected glasses. The "CHANGE GLASSES" button

works from the moment you have connected at least two

different connected glasses with the same account (when

you have multiple equipment for the same user)

Section 2 (lower part of the screen)

This section gives you direct access to the most frequent actions of your Driver by Ellcie Healthy

application:

➢ Start a new trip and activate the assistance to prevent drowsiness at the wheel (p23).

➢ Locate your connected glasses.

➢ Access your complete information.

➢ Customize the way your glasses work

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LOCATE YOUR CONNECTED GLASSES

If you have lost your eyewear somewhere nearby (for example, at home and within 20 meters

of your phone), simply follow the following steps:

Go to your dashboard

Click on "LOCATE GLASSES". When you click on the button,

your connected glasses emit a melody to help you locate

them and light up (white light).

ACCESS GENERAL INFORMATION

From your dashboard or from the browser menu, click on "MORE INFO" to access all general information. This page provides you with 3 types of information:

➢ "YOU": number of daily steps

➢ "AROUND YOU": information about your environment - Ambient temperature (in degrees) - Humidity rate (percentage) - Atmospheric pressure (in hPa)

➢ "YOUR GLASSES LIFE ": information about your connected glasses - Battery charge level - Technical information (software and hardware versions, date of last update, serial number of your glasses)

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YOUR CONFIGURATION SETTINGS

From the dashboard, click on "SETTINGS".

On this page, you can define the sound and light levels you want to apply for your tiredness

alerts.

Then, you can configure:

➢ Your battery alerts. Determine the threshold level at which a "low battery" alert will be sent to you.

➢ Your reminders to take breaks during your trips. During a trip, your connected glasses remind you that it is time to take a break, in accordance with the spacing between breaks you have predefined.

➢ Your alert procedures.

This page also allows you to manage the list of passengers to warn in the event of a tiredness alert on a trip. The numbers defined in the configuration page are contacted by SMS if a risk of drowsiness at the wheel is detected by your connected glasses (Alert 4 & 5). Be careful: you must first notify, and obtain the agreement of the people you list in your favorite passenger directory in the application.

In accordance with data protection regulations, it is your responsibility to inform the people you add in advance when configuring SMS alerts and obtain their consent to receive alerts about you.

To add a new contact to alert, click on "ADD A NUMBER” and select a contact from your smartphone's phone book

Note: To add a new favorite passenger, they must be created in your smartphone's directory.

To modify the list of your favorite passengers:

Click on the contact to be modified or deleted.

Click on "Modify / Delete".

Modify the desired fields, then click on "MODIFY" to save the changes made. Delete the selected contact permanently by clicking on "DELETE".

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IMPORTANT: You can select 3 contact numbers. If your favorite passengers no longer wish to receive

sleep alert SMS messages, they can unsubscribe from the system by replying STOP to the last alert

SMS they received.

6. Ellcie Healthy application navigation menu

Accessible from all screens, your navigation menu (represented by three horizontal lines, at

the top right-hand corner of your screen) allows you to access the various pages and features

of the application at any time:

➢ Your account information.

➢ Your complete usage history with statistics on your trip and your risk of drowsiness

➢ A 2-minute tutorial to discover how the Driver by Ellcie Healthy application works

➢ A contact page with the after-sales service

➢ Turn off your eyewear.

YOUR USER ACCOUNT

To access your user account page:

Click on your user photo at the top of the navigation menu.

On your "My Account" page, you will find:

➢ The details of your offer

➢ Your possible subscribed options

You can change your personal information at any time by clicking on the icon next to your name (at the top of the page).

IMPORTANT: We protect your personal data. Your data collected by

your connected glasses is sent to our secure servers, which meet the

hosting standards for health information data. We invite you to

consult our data protection policy and our General Terms and

Conditions of Use.

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TRACK YOUR TRIP HISTORY

To access your trip history, click on "HISTORY" from your navigation menu.

This page provides you with information on all your past trips over

the past few months, each represented by:

➢ The date

➢ Departure time

➢ Travel time

➢ The maximum level of tiredness of the trip

If you click on the trip, you can see the details.

On the "DETAILS" page, find the statistics relating to your trip.

➢ A graph allows you to follow the evolution of your drowsiness

index during the trip.

➢ The "DETAILS" section gives you access to all the information

related to your trip:

- Departure time

- Arrival time

- Total travel time

- Drowsiness risk level: maximum, at departure, at arrival

You can also:

➢ Help us to understand what went well or not so well by

clicking on the "SHARE YOUR IMPRESSION” button. Your

comments help us to refine our algorithms and improve the

user experience.

➢ Share your statistics with your friends and family on social

networks and through your various communication tools

(WhatsApp, Facebook) by clicking on the "SHARE" button.

We draw your attention to the fact that this sharing is carried out under

your sole responsibility and within the framework of the conditions of

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use and the data protection policy of said networks. Ellcie Healthy is

not responsible for the use or dissemination of these data.

DRIVER BY ELLCIE HEALTHY APPLICATION TUTORIAL

A two-minute tutorial explains how the Driver by Ellcie Healthy application works, with a video

that includes the main uses.

In your navigation menu, click on "Tutorial".

Click on "DISCOVER !" to start the tutorial.

Follow the steps in the tutorial by clicking on "NEXT".

You can return to the previous steps at any time by clicking on "LATER".

CONTACT THE SUPPORT

If you have a problem with your application or your connected glasses, click on the "FAQ"

link. The solution to your problem is certainly among the most frequently asked questions.

if you still want to contact the support, click on "CONTACT US".

Choose the subject of your contact request from the drop-down menu.

Explain / describe your request in the free space "Comment".

Click on "SEND TO ELLCIE HEALTHY SUPPORT". Once your message has been sent, our customer support team will process your request within 72 business hours.

You can also contact Ellcie Healthy Customer Service by phone at

+33 9 77 55 31 07.

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7. Prevent drowsiness at the wheel

SET UP SMS ALERTS

The phone numbers defined in the configuration page are contacted by SMS if a risk of

drowsiness at the wheel is detected by your connected glasses (Configuration p19). By default,

these numbers are checked when a new trip is started. You can add people who will be

contacted in addition only for a specific trip.

START A NEW TRIP

To start a new trip, you can access the trip start page:

➢ By clicking on "NEW TRIP" from your dashboard.

➢ By quickly tapping 3 times on one of the branches of your glasses.

Start your trip by clicking on "GO".

A calibration phase starts automatically. You don't have to do

anything during the calibration time and an audible signal is

emitted by your glasses to indicate that the trip is starting, and

therefore that the data acquisition for this feature has started.

Note: If the signal is poor at the beginning of the trip, we indicate the

following message on the gauge "Calibration in progress, drive

normally". If, after 3 minutes, we do not have optimal conditions to

perform a calibration, the trip will stop automatically.

During the trip, in case of a poor signal, we indicate the following

message on the gauge "Re-calibration in progress".

If, within 3 minutes, we still do not have optimal conditions to perform

a recalibration, the trip will stop for safety reasons.

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Your glasses may encounter signal emission restrictions during

the calibration phase. Here are the reasons that can lead to the

failure of the calibration:

➢ Dirty eye sensors.

➢ Too much head movement.

➢ Frames incorrectly positioned on the face.

➢ Certain types of make-up can affect the performance of our sensors (black eye shadow, glitter, eyelash extensions…).

➢ The wearer's advanced state of fatigue does not allow us to calibrate the glasses (eyelid closure is too long, squinting, etc.)

MANAGE YOUR CURRENT TRIP

The Sleep Risk Gauge

On this page, a gauge allows you to identify your wakefulness level in real time, with an estimate

of the risk of drowsiness from level 1 (very low risk) to level 5 (very high risk).

Detection of drowsiness

When a risk of drowsiness is detected, light are emitted by the LEDs on the front of the branches

and the buzzer sounds.

The higher the risk detected, the more the value of the gauge increases. Then, as the trip

progresses, the value of the gauge decreases when no risk of drowsiness is detected.

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When you enter the orange-red zone (risk 4-5), the tiredness alert sounds, and visual animations

display on the Driver by Ellcie Healthy application and your connected glasses.

Level Sound signal emitted

by the glasses LEDs lit

Message sent by the application:

Helpline

3 3 beeps green

4 4 beeps orange Tiredness Alert: be vigilant

+ Notify contact

5 5 beeps red

Tiredness Alert: please take over for your driver as

soon as possible +

Notify contact

X

Inattention Alert

Beep during few seconds

red

Long

Note: If you benefit from helpline service (service included in the first year), a telephone operator will

call you to make sure you are doing well and offer you the best solution for arriving at the next stop

area. You can benefit from the concierge services offered by helpline as part of the Ellcie Healthy

assistance:

➢ Help finding a hotel room

➢ Help finding a restaurant

➢ Booking and paying for a taxi at up to 100€ / year / user

STOP A TRIP

To stop an ongoing trip, on the "ONGOING TRIP" page, click on the "STOP" button in the centre

of the risk gauge.

You are automatically redirected to the "DETAILS" page, which contains the statistics relating to

the trip you have just carried out. You can also start or stop a trip by using the system of taps

integrated in the temples.

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STOP THE DRIVER BY ELLCIE HEALTHY APPLICATION

To stop the Driver by Ellcie Healthy application, simply follow the following steps:

Go to your dashboard.

Click on the "back" button on your smartphone to close your application.

Alternatively, you can also stop your application from the "Recent applications" menu of your

smartphone.

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8. Details of the helpline offer

Driver by Ellcie Healthy application allows you to benefit from a helpline. This service is offered

to you for one year from the creation of your account on the Driver by Ellcie Healthy application.

Assistance services in the event of a tiredness signal while behind the wheel

In the event that a level 5 signal is sent by the connected eyewear device during your trip, an

operator will contact you by telephone in order to offer you the following services:

➢ Continuation of the trip:

Helpline organises the sending of a taxi to enable you to continue your trip.

In the event of a taxi trip following a tiredness detection signal, helpline will reimburse you for

the taxi service, on presentation of proof, up to a maximum of €100 including VAT per year and

per Beneficiary.

➢ Search for a hotel and/or restaurant:

Helpline searches for establishments close to where you are if you want to take a break.

Accommodation and food costs remain at your expense.

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9. Warranty

Ellcie Healthy remains liable for non-compliance of connected glasses from the date of your

purchase in accordance with Articles L.217-4 and following of the French Consumer Code and

for fundamental defects, or hidden defects of the item sold, under the conditions provided for in

Articles 1641 and following of the French Civil Code and 2232 of the French Civil Code.

To implement the warranty, you must contact the seller from whom you purchased the

connected glasses.

These warranties are subject to your compliance with the following express conditions:

➢ Notify the seller promptly and in writing of the claim or action in question;

➢ Return the connected glasses with their invoice, which serves as a warranty certificate;

➢ Put the seller and Ellcie Healthy in a position to defend their own interests and those of

Ellcie Healthy.

The warranty for connected glasses does not apply in the event of apparent defects, defects

and deterioration caused by natural wear and tear, an external accident or when the alleged

defect is due to improper handling, negligence, modification of connected glasses not intended

or specified, misuse, repair or inappropriate testing that you may have performed.

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10. Responsibility

Ellcie Healthy makes every effort to provide its users with quality information or services but

cannot be held responsible:

➢ for the quality of services, the services being offered "as it is";

➢ for a disruption in the use of the Mobile application or one of the services offered;

➢ for the impossibility to use the Mobile application or one of the services offered.

Ellcie Healthy cannot guarantee the accuracy, completeness or timeliness of the information

provided on the Mobile application.

Ellcie Healthy may only be held liable on the basis of an obligation of means in the event of fault

proven by the user, under the conditions of common law, for direct and foreseeable damage

suffered by the user.

The user acknowledges that he/she is solely responsible for using the application.

Ellcie Healthy has taken the necessary measures to ensure the proper functioning of the

connected glasses within the limits set out in the General Conditions of Use and this User Guide.

However, it is not Ellcie Healthy's responsibility to ensure that the User takes into account the

alert message that may be sent to him/her. It is the User's responsibility to remedy the reported

alert.

Ellcie Healthy cannot be held liable for any damage resulting from any misuse, programming

errors, adjustments or other manipulations by the User when accessing and using the service

offered.

The information provided by the service is obtained from algorithms and is given as values and

not as promises. The User cannot claim a performance obligation in terms of a tiredness alert

solely on the basis of using the service.

In any case, the information obtained via the service cannot replace the extreme caution and

vigilance that the user must have in the context of his/her driving and/or use of the connected

glasses.

In any event, the User is aware that the service requires additional precautions and special care

when using the service, particularly due to the hazards of the Internet, in order to avoid any

material, immaterial and intangible damage that could result, for example, from an accident.

In general, the User releases Ellcie Healthy and its subsidiaries from any liability and indemnifies

them against any claim, suit or action arising out of or related to the use of the service, including

any financial liability and charge resulting from claims, losses or damages, lawsuits and

judgments, and related legal fees and expenses.

Ellcie Healthy shall under no circumstances be held liable for any indirect or unforeseeable

damage suffered by the User. Indirect or unforeseeable damages include, but are not limited to,

any infringement of privacy, image, integrity, dignity, intellectual property rights over information

or data that it may have disseminated and/or transmitted via the Driver by Ellcie Healthy

application, any loss of revenue, financial loss, inaccuracy or corruption of files or data,

commercial prejudice, loss of profits, loss of customers, or loss of opportunity.

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Contact us for more information

http://ellcie-healthy.com/contact/

1752 RN7 – Marina Buro

06270 Villeneuve Loubet

+33 4 92 08 07 22

For further information,

contact Arnaud at Ellcie Healthy Support

Open from Monday to Friday

from 9am to 12pm - 2pm to 5pm

at +33 9 77 55 31 07