User Experience SIG Anna Wichansky Senior Director, Applications User Experience

User Experience SIGAnna WichanskySenior Director, Applications User Experience

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Panel Agenda

• What is the Oracle Usability Advisory Board? • Consistency & Design Working Group• Web 2.0 Working Group• Integration & Performance Working Group• Additional topics from the audience

Oracle Usability Advisory Board

• Founded in January, 2008• Goal: to bring enterprise software usability to a whole

new level through industry, government, and university collaboration

• Method: identify and address issues in current and future products

• Meetings: Redwood Shores, Burlington, and Denver• Themes: collaborative work, business intelligence,

mobile computing• Three working groups, webinars, organized customer

feedback

Requirements for Board Members:

• Customer organization must be actively involved in joint enterprise usability projects with Oracle

• User experience is critical to role w/i organization.• Have signed CPCA (Customer Participation

Confidentiality Agreement)• Organizational support to attend 3 meetings a year

(Redwood Shores, East Coast, Midwest)• Participation in working groups- this is a working

board

Oracle Usability Advisory Board

Panel Format

• Each working group spokesperson will:• Describe group membership• Discuss group agenda & issues• Moderate open discussion for audience on relevant topics

• Board members & Oracle advisors: please identify yourselves for the audience when your working group is up

• Wrap up including general questions and issues

Many thanks to our presenters:

• Carrie Medders, San Jose State University• Pat Dues, City of Las Vegas• Nick Popovic, Agilent Technologies• Jim Cassella, Colorcon Inc.• Sarah Gatenby, Santa Clara University • Steve Canter, Berlin Packaging


Consistency & Design Working Group

Oracle Usability Advisory BoardConsistency and Design Group

Group Members Carrie Medders, San José State University (presenter) Pat Dues, City of Las Vegas (presenter) Dennis Mesler, Boise, Inc. Peggy Foley, City of Oakland Rick Coyle, Colorcon Kim Murphy, Emerson Electric Co. Geetha Ramu, Franklin Templeton Jim Barron, Hologic Jim Riley, Pfizer Ramona Sauter, Santa Clara University Oracle Advisors:

– George Hackman, Jr. – Madhuri Kolhatkar


Group Discussion Topics

Consistency across applications– Terminology– Page design and style sheets– Searches

Design improvements– Higher degree of configurability– More consistent integration points– Process flow vs. Database flow


Group Discussion Topics

Reporting issues and collecting feedback– Site visits– User experience sessions

Design for smart phones/mobility


Open Discussion

Browser wars– What is being used and why?– Would anything cause a change in usage?

Smart phones– Blackberry or iPhone?– Something else?– What is the future for your organization?


Integration & Performance Working Group

Who are we?

Oracle Usability Advisory BoardIntegration and Performance Panel

17 June 2008

Members:• Steve Canter, Berlin Packaging• Jim Cassella, Colorcon Inc.• Nick Popovic, Agilent Technologies• Helane Stein, Pennsylvania REIT • Isaak Stein, Pennsylvania REIT

• Advisors:

– Anna Wichansky, Oracle– Sherry Mead, Oracle – Luke Kowalski, Oracle– Jatin Thaker, Oracle

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Oracle Usability Advisory Board Integration and Performance Panel

17 June 2008


Working Group Agenda

• Top Issues and Pain points in Integration and Performance

• Evaluation of Oracle improvements and new products

• Gaps and future directions

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17 June 2008

Top Issues covered in board meetings• Existing customer issues

• Integration within Oracle Apps (Demantra, OTM) and with non-Oracle apps (e.g. Exchange)

• Smoother single sign-on (JD Edwards, Siebel)

• Federated search

• Integration toolkits (Oracle App Integration Architecture)

• Tools (Jdeveloper) and BI data visualization widgets

• Performance benchmarks for Oracle Apps

• Portals (e.g. WebCenter, BEA) and non Oracle Portals (SharePoint)

• Performance Management with SAAS Apps model

• Security settings migration from Apps Unlimited (JDE, PSFT) to Fusion

17 June 2008Page 18


17 June 2008

Open Discussion

o What are key Integration and Performance issues in your company with Oracle products?

o Is the Google box a sufficient user interface for enterprise search?

o What can be done to come close to couple second performance across the board?

o What changes would you foresee needed to address issues at your company?

o What kind of business benefits do you see in this space?

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Web 2.0 Working Group

Who are we?Oracle Usability Advisory Board

Web 2.0 Panel

Oracle Usability Advisory BoardWeb 2.0 Panel

Members:– Sarah Gatenby, Santa Clara University– Wayne Officer, Boeing– John Bloom, State Farm Insurance– David Rudzinsky, Hologic– Mick McGee, EchoUser– Douglas Van Duyne, Naviscent LLC

Jeremy Ashley, Oracle Advisor


Working Group Agenda Definition of Web 2.0 in a business context

Potential uses of Web 2.0 technology

Evaluation of effective uses of Web 2.0 technology

Keys to effective implementation of Web 2.0 technology


Open Discussiono How do you see Web 2.0 technology being used in

your company?

o What do you think is necessary to successfully implement these technologies at your company?

o What value do you foresee with the use of this technology?

o How will this technology affect the future of business and its workforce?

For More Information

http://usableapps.oracle.com

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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User Experience SIG Anna Wichansky Senior Director, Applications User Experience