Organization Calls Audio % Video % IM % File transfer %

Europe 4307 64.3836 0.2322 34.4555 0.9287

INTL Sales 3640 75.7143 0.0000 23.6538 0.6319

IT 4829 62.2282 0.1450 36.9642 0.6627

Japan 3879 69.0126 0.2578 29.6210 1.1085

Local Sales 4246 63.0476 0.1413 35.1625 1.6486

110/15/2014

01/01/2014 - 10/15/2014

Summary grouped by Organization

Organization Calls Audio % Video % IM % File transfer %

Management 2412 80.9701 0.2073 18.5323 0.2902

PreSales 4132 75.5324 0.1694 23.4995 0.7986

Professional Services 3001 74.9417 0.1999 24.1586 0.6998

Sales 4997 84.4907 0.0400 14.3886 1.0806

South Africa 3623 67.0991 0.2208 32.4869 0.1932

UK 4257 82.7108 0.3054 16.7254 0.2584

Undefined 2729 93.9538 0.0000 5.9362 0.1099

USA 3870 66.6925 0.2584 32.5581 0.4910Total for 49922 calls

49922 73.1742 0.1683 25.9305 0.7271

210/15/2014

01/01/2014 - 10/15/2014

Summary grouped by Organization