USB-ED enabled by Zoom

WILL LPF’s STILL BE RELEVANT?

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TO ENHANCE YOUR VIRTUAL LEARNING SKILLS

Feel uncomfortable with the idea of virtual

classroom interaction? Zoom has put

together a handy guide regarding how to

maximize the platform’s potential when

working from home.

Yes, most definitely and each LPF has received remote learning facilitator training. In a remote learning context, the role of a Learning Process Facilitator (LPF) will be even more crucial, as they will be responsible for:

• Ensuring that participant engagement levels are maintained

• Ensuring that session outcomes are achieved

• Ensuring facilitators address all questions and concerns fairlyand clearly

• Managing daily check-ins and check-outs

• Integrating content to the workplace

• Integrating content to the Business Driven Action Learning(BDAL)

In addition to the this:

• LPF’s will provide ongoing individual coaching and supportto ensure the smooth transition of participants from Face-to-Face to Remote Learning

• LPF’s clarify the rules of remote engagement such thatengagement and interaction can be optimised

• LPF’s monitor and mediate all verbal discussion as well astyped comments on group chat, drawing the facilitatorsattention to these where relevant.

• LPF’s introduce concepts and allow for self-study/case studywork and then feedback

• LPF’s encourage remote group work via remote platforms(e.g. Zoom/ phone/ skype/WhatsApp)

In an effort to support the social distancing protocol that has emerged as a result of the COVID-19 outbreak, USB-ED has put measures in place to ensure that the learning experience we provide to our clients is still of the highest quality. In light of this, we will be moving from a face-to-face mode of delivery to a remote learning mode of delivery. Please see the below information regarding how we will roll this out.

WHAT DOES REMOTE LEARNING ENTAIL?Remote learning is virtual, live and synchronised learning via the Zoom platform, using “Zoom rooms”.

USB-ED REMOTELEARNING TOOLKIT

Everything you need to know about remote learning at USB-ED

ZOOM ROOMSImagine USB-ED as a virtual campus. In the same way as you would enter a physical lecture room for a face-to-face programme, at our virtual USB-ED campus, each programme cohort is assigned a virtual Zoom room with a unique secure access link via the USB-ED website.After clicking on the link, participants will then be taken to a USB-ED Zoom “reception area”. Please see the image on the right to see what the virtual reception area will look like.

ZOOM RECEPTIONOnce participants are taken to the reception area, they will be able to select their specific classroom and begin interacting with the rest of the virtual class. Particpants will get the correct classroom venue from their relevant programme manager.

USB-ED ZOOM ROOM FEATURES• Zoom license not required per participant

• Simultaneous group and individual (private) text chats

• Up to 100 interactive video participants

• Host controls such as mute /unmute panelists, recording andmore

• Interactive white boards, breakout rooms, polling

• Mobile compatibility and secure online experience

HOW WILL MEETINGS BE KEPT SECURE?

• Password: Participants will be provided with a password in order to gain access to virtual classes, as this willprevent unauthorised persons from attending sessions.

• Waiting Rooms: Further to the password access, prior to being admitted to the classroom, attendees willbe directed to a waiting room, whereby the meeting host will then screen and admit approved, registeredparticipants to the virtual classroom.

• Upgraded Zoom Encryption Functionality: Zoom (version 5.0 ) has upgraded its encryption to the AES 256-bitGCM algorithm; a more secure form of encryption.

• Controlled Data Centres: Zoom now enables USB-ED to tightly control which data centres are used for thepurpose of meetings and as a result, USB-ED will only make use of data centres that adhere to the relevantprotection of information regulations.

Yes, it will*. A remote facilitation day will broken up into shorter periods of time according to a specific schedule. The structure will also incorporate breaks for collaborative learning as well as debates in small groups. Time for comfort/refreshment breaks, stretch breaks, and individual and reflective activities will also be allowed.

What about Remote Dry Runs and Final Presentations?

Participants will still participate in both dry runs and final presentations, and will need to create presentations that will convey their message creatively, efficiently and effectively considering the virtual nature of the programme. They will receive guidance and support from the LPF.

*Please note: Attendance at the predetermined sessions is compulsory.

WILL THE STRUCTURE OF THE PROGRAMME CHANGE?

The privacy of our participants, as well as ensuring the security of video content, is of utmost priority to USB-ED. Thus, we have taken the following steps to ensure that Zoom’s extensive security features are optimised: