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U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website for people who make, receive, and track federal awards.

U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

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Page 1: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

U.S. General Services Administ rat ion

Federal AssistanceThe Modernized SAM.gov User Experience

5/31/17

1

The official U.S government website for people who make, receive, and track federal awards.

Presenter
Presentation Notes
Page 2: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

Agenda

• IAE Overview

• Why are we modernizing

• Meeting Agency and Business Needs

• Federal Assistance Transition Benefits

• Transition Impacts

• beta.sam.gov Preview

• beta.SAM.gov Roadmap

• Communications Strategy

• User Engagement

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Page 3: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

IAE Overview

Federally Mandated Government-Wide Systems

For people who make, receive, or track federal awards

Modernization effortFrom 10 systems to 1

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Grants Lifecycle - Current

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Grants Lifecycle - Future

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Why are we modernizing

• Consistent, easy to learn experience for users o One Environment (beta.sam.gov) o One Searcho One Reporting Toolo One Workspace

• Shared services increase operational efficiencyo Authentication, organizational hierarchy, role

management, and hosting • Technical refresh for outdated systems

o Cloud reduces costs and provides greater flexibility than current architecture

o Open sourcing of code for third party provider innovation

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Why are we modernizing

• Data warehouse for expanded business intelligence o Supports data driven decision making o Support for broader integration with other systems and

programs • Increased data quality and harmonization

o Reduces redundancy and duplicationo Facilitates improvements in receiving, processing and

validation of datao Increased integrity, integration and automation

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Page 8: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

Meeting Agency and Business Needs

• One single website designed for users that make, receive and track Federal awards

o Outreach through governance structure, focus groups, alpha testing, and Federal Service Desk

o Federal contracting and grants officials decide what is needed

o Federal policy officials decide what is requiredo Businesses and grantees decide how we can improve

their experience doing business with the Government

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Page 9: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

Federal Assistance Improvements (Federal)

• Support legacy CFDA workflow with improved workspace• Data Entry screen models public listing display and

navigationo Allows Agency Reps to see Public User view

• Editable sections allow Agency Reps to target specific sectionso Convenient for Annual Updates where most Agency data is static

• Required sections can be skipped during “Draft” statuso Allow Agency Reps to return to listing when more info needed

• Review Step provides missing sections and links to respective areas

• On Screen Assistance providing guidance to Agency Reps

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Federal Assistance Improvements (Non-Federal)

• Searcho Improved search engine and keyword searcho Enhanced summary provided directly in the search results o Advanced Search filtering (Active only, Department/Agency,

etc.)o “Funded” vs “Not Funded” indicator allowing users to quickly

identify listings that are funded• Display

o Related Listing Numbers are presented as clickable links allowing quick access to similar listings

o Persistent left side navigation for easy navigation within a listing

o Easier to read Financial Information section with a bar graph and table

o Improved History sectiono Link to respective opportunities on Grants.gov

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Page 11: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

Modernization Impacts

• Legacy System Names will be retired and replaced in one environment with new data set names.

o CFDA Data = Assistance Listingso SAM.gov Data = Entity Registrations and

Exclusions• Data sharing with USASpending and Grants.gov will

continue• Federal Assistance specific information contained on

legacy home pages will be searchable in online Help Center.

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beta.SAM.gov Preview

• One Web Site - Home Page

• One Help Center

• One Sign Up and Sign In (Single Sign On)

• One (Improved) Search and Display

• Centralized Role Administration

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One Web Site - Home Page

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One Help Center

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One Sign Up

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Sign Up - Email Verification

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Completing Sign Up

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Completing Sign Up

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My Profile Page

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Easy Role Migration

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Presenter
Presentation Notes
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Single Sign In

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Two Factor Authentication

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ImprovedSearch and filtering

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Search Suggestions

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Easy Navigation

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The Power of All IAE Data in One Place

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Improved Results Summary

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Improved Display:Federal Assistance Listing

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Improved Display:Financial Information

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Legacy Display:Financial Information

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Improved Display: History

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Legacy Display:History

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Centralized Role Administration

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Page 35: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

Transition Communications Strategy

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• Online Materialso Federal Assistance

Specific Transition Guides

o Videoso User Guideso Webinars

• Customer Supporto Federal Service Desko Live Chato FAQs

• CCB/Governance

Page 36: U.S. General Services Administration...U.S. General Services Administration Federal Assistance The Modernized SAM.gov User Experience 5/31/17 1 The official U.S government website

User Engagement

• Alpha Testingo Over 200+ federal users are now testing beta.SAM.gov in our

alpha testing environment▪ View pre-production site▪ Provide written feedback to GSA▪ Participate in feedback sessions

o For more information about alpha testing or to join please email [email protected]

o Testers must have domestic government-owned IP• Focus Group

• IAE CFDA Focus group met in 2015/16 and provided feedback that has been used as part of the modernization effort

• Upcoming opportunities to participate in design and development of data entry for Assistance Listing (CFDA)

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Quest ions