U.S. General Services Administration

Collaborative Expedition Workshop #72April 30, 2008

Exploring Identity Management: Global Landscape and Implications for Stakeholder Engagement Around the National

Response Framework Susan Turnbull, GSA, Co-chair, Emerging Technology Subcommittee and Co-chair, Social Economic and Workforce Implications of IT, Subcommittee on Networking and IT R&D

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Collaborative Expedition Workshops

Purpose: Monthly open workshops to transcend insularity, encourage collaboration and demonstrate promising capabilities emerging from IT research and development

• Organize around common purpose, larger than any institution, to appreciate potentials and realities

• Improve quality of dialogue and collaborative prototyping at intergovernmental crossroads

• Participants, representing many forms of expertise, return to their settings with a larger perspective of the “whole”

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Collaborative Expedition Workshops

Create conducive conditions for “Breakthrough” Innovations

• Need to Know -> Need to Share -> Build to Share

• To be Informed (not Overwhelmed) – by the Combined Complexity of our multiple forms of Expertise

• Communities of Practice

• Agile Framework for Building Intergovernmental Services

• Open Collaboration, Open Standards

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VASA – 1628

In design we either hobble or support people’s natural ability to express forms of expertise.

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Building Sustainable Stewardship Practices Across Communities• Collaborative Expedition Workshops

and Collaborative Work Environment (http://www.gsa.gov/collaborate) Co-sponsors:

– 1. GSA's Intergovernmental Solutions Office

– 2. Emerging Technology SC (ETSC), Architecture and Infrastructure Committee of the Federal CIO Council – http://cio.gov

– 3. Subcommittee on Networking and Information Technology R & D (NITRD) and Social, Economic and Workforce Implications of IT and IT Workforce Development (SEW) Coordinating Group, NITRD – http://nitrd.gov

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Emerging Technology Subcommittee (ET SC), CIO Council

Tuning ET Together From Stovepipes to Wind Chimes

Purpose: “Incubator” organizing process to accelerate shared discovery, maturation, and validation of community-based capabilities. Common understanding of scenarios

• Greater foresight and discernment

• Improved collaboration• Sustainable life-cycles

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Emerging Technology Subcommittee - ET SC

Key FY08 Activities1. Conduct Collaborative Expedition Workshops with GSA and

Subcommittee on Networking for IT Research and Development

2. Conduct ET Life-cycle process – http://ET.gov (StratML)ET SC Co-chairsSusan Turnbull Richard Spivack

Susan.turnbull@gsa.gov Richard.Spivack@nist.gov

202-501-6214 301-975-5063

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Key FY08 Activities1. Conduct Collaborative Expedition Workshops Purpose: Monthly open workshops to encourage collaboration among government and community implementers of IT and to demonstrate promising capabilities emerging from IT research that aligns with FEA principles

• “Facilitate strategic dialogue among communities of interest. Through the Expedition Workshops, sponsored by AIC, interested participants experience and learn about new opportunities to adhere to sound architectural principles and implement shared, service-oriented solutions.” from CIOC Strategic Plan

• Leadership in virtual collaboration (i.e. Data Reference Model, Geospatial Profile)

Key FY08 Activities/Deliverables

1. Organize around business scenarios from ET.gov & IT R&D communities that address CIOC Strategic Plan and Architecture Principles for the US Government.

2. Organize around CIO requests.

ET SC co-chairs SEW CG co-chairs Susan Turnbull, ET SC

Susan.Turnbull@gsa.gov

Susan Turnbull, SEWSusan.Turnbull@gsa.gov

Richard Spivack, ET SC Richard.Spivak@nist.go

v

Suzi Iacono, SEWsiacono@nsf.gov

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Key FY08 Activities2. Conduct http://ET.gov Purpose: “Continue to develop more efficient and effective methods for

sharing information on emerging technologies.” CIOC Strategic Plan

ET.gov stages: 1. Identification: anyone registers ET component using XML schema2. Subscription: community forms around high potential component3. Stewardship: community recognized by ET SC (i.e. IPv6, StratML)4. Graduation: component recognized by Services SC for inclusion in CORE.gov

Key FY08 Actions1. Explore partnering with other

federal settings involved in technology evaluation and transfer

2. Conduct Collaborative Expedition workshops to support networking among ET communities

Contact Information

Jim Disbrow, Program Mgr.

http://ET.gov

Susan TurnbullSusan.Turnbull@gsa.gov

Jim.Disbrow@eia.doe.gov

Richard Spivack, Richard.Spivack@nist.go

v 202-586-1868

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Lessons Learned

Connecting the Cultural DOTs - Dialogue, Openness, Transparency

1. Create environment to appreciate the “whole picture” – transcend insularity

2. Practice plausible scenarios “on Purpose”– Monthly public workshops, no fee, supports

remote participants (shared screen, chat room) and public archive, including audio files, discussion forum

– Assume strategic leadership roles while “thinking out loud together”

3. Shared Purpose is the organizing force in public workshops

– Purpose that is larger than any organization – including government; influences structure and participation more than lines of control

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Lessons Learned – Summary of Purpose

• Improved Ability to Appreciate the Whole Picture– overcome cultural differences in order to increase

returns and decrease risk

• Improved Ability to Engage in Sustained Dialogue– low-cost, low risk opportunities to dialogue and

exchange views on emerging issues, enabling trust and mutual sense of purpose to meet future challenges together

• Improved Resource Allocation Process for Achieving Results

– find common ground and shared understanding across funding, implementation, and accountability processes, to eliminate delays, disincentives, and indecisiveness from non-aligned processes

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Lessons Learned – Organizing via Communities of Practice

Collaborative Space Augments

Solid• Past contributions and

conversations always available

• Content never lost, wiki changes visible/ accountable by name

• High confidence level in 24/7 availability

• Hosted on high performance infrastructure

• Platform independent• Any file format in shared

repository• fine-grained access –

“virtual pointer on infinite whiteboard“(persistent identifiers)

People’s Natural Ability for Dialogue and Sharing

Fluid• Augments flow of purposeful

conversations• Sharing is paramount• Context advances

understanding• Supports quality of dialogue,

openness and transparency needed to build trust

• Supports CoP planning and development of events and documents

• Uses only everyday tools: phone and browser

• Open or closed communities• Community sets the pace

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Key Findings

Building Sustainable Stewardship Practices Across Communities

• FY03 - Agile business components not easily discovered by e-government managers resulting in lost opportunities

• FY04 - Emerging Technologies (web services, grid computing, and semantic web) to tune up Innovation Pipeline with better linkages.

• FY05 - Collaborative Work Environment (including wiki) expands effective networking across intergovernmental communities

• FY06-07 – Diverse Communities co-organizing the workshops

• FY08- Practicing alignment with “real” national scenarios and joint workshops with NITRD Subcommittee Coordinating Groups (Networking for Multiplicative Returns)

– Building shared understanding of fundamental concepts needed for communities representing diverse forms of expertise, to work together to leverage toward improved citizen service delivery at lower cost.

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Going Forward: From Stovepipes to Wind-Chimes

"Frontier Outpost" to open up quality conversations, augmented by “light-weight” tools, to leverage collaborative capacity of united, but diverse sectors of society, seeking to discover, frame, and act on national potentials.

• 71 workshops since March, 2001• 60-80 participants per workshop, many Communities

of Practice• Wiki, shared files, discussion forum, chat room, shared

screen display• FY06: 1.1 million visits to site, 3.88 million file

downloads, FY07: 1.7 million visits to site, 5.62 million file downloads

• FY08 Alignment: Networking for Multiplicative Returns – Building shared understanding of fundamental concepts

needed for communities representing diverse forms of expertise, to work together to leverage toward improved citizen service delivery at lower cost.

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Common Workshop Questions

• How can multiple Communities of Practice (CoP) organize around common mission needs to build shared understanding in a manner that encourages creativity, trust, agility, and greater value from assets?

• How can shared understanding around urgent cross-boundary scenarios be accelerated and what is the role of collaborative prototyping?

• How can maturing, light-weight (Web 2.0) tools support governance and transformational potential of inter-organizational communities and their host institutions? Workshop Questions 2008

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Today’s Workshop Issues

1. As "build to share" cyberinfrastructures (i.e. collaboration workspaces) are advanced to address international and national challenges, what identity management issues (i.e. trust, privacy, accountability, attributes, etc.) must be addressed? 2. What are the Identity Management challenges that need to be addressed to incorporate attributes that contribute to "Preparedness metrics" in the National Response Framework?

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Today’s Workshop Issues

3. Draft scenario for this workshop: regional, multi-state disaster management actions are being invoked and relevant parties, not all of whom are familiar with one another, need to be able to participate appropriately in "virtual, shared communication and collaboration space(s)" to advance two-way communications, situational awareness, documentation, and decision-support? Are we ready?

• a. Builds on need for greater transparency through a “capabilities-based” approach to preparedness that includes determining requirements for responding to all-hazards emergencies in the medical and public health sector.

• b. Supports deconstruction to standardized components and subcomponents (similar to fields, that will also "identify" items (equipment, etc.) with attributes, properties, and performance characteristics for an ontology that rolls-up to the composite picture needed

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Today’s Workshop Issues

• c. Builds capability beyond the development of electronic health records and sharing of patient data, that would support the ability to fuse widely disparate information and assessment systems across Federal and state government settings, that in turn can be accessed by operational centers, program managers, and response personnel.

• d. Advances a robust, yet agile services-oriented architecture with the capacity to generate resource requirements during preparedness and response phases, match requirements to resources in conjunction with risk management principles, and capture best practices for iterative improvement.

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Invitation to Upcoming Expedition Workshops

• May 20 – Certification for High Confidence (NSF, FDA, etc.)

• June 10 - Processing Ultra-Large Data Collections (NSF, NARA)

• July 15 - Peer Review and Scientific Knowledge validation

• August 19 - Broad Public Participation• Sept. 16– Science of Science and Innovation Policy

(NSF, DoE)(being developed with NITRD CGs)

Contact Susan.Turnbull at gsa.gov• 202-501-6214• Questions??• Discussion