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U.S. Compensation Plan OverviewEffective January 1, 2014Updated July 1, 2014
© ACN Opportunity, LLC 2014_CompPlanOverview_RP_W_070114
The ACN Opportunity has been designed to help you build a successful business of your own. ACN Independent Business Owners (IBOs) can earn money in two ways:
Positions & QualificationsSTARTING POSITION: Every IBO starts as a Team Trainer (TT)
EARNED POSITIONS:
1
Compensation is earned at ACN only when customers are acquired.
You acquire 7 Customer Points and 3 Preferred Services and
1 QTT in 2 separate legs at any level
You acquire 15 Customer Points and 4 Preferred Services and
1 ETT in 3 separate legs at any level
1 TC in 4 separate legs at any level
Must have 1 TC or above in 6 separate legs, including at least
2 RVP legs and 1 RD leg
Minimum Monthly Downline Billings $150,000 (Limit $75,000 per leg)
Minimum Monthly Downline Billings: $500,000
(Limit $250,000 per leg)
Access your IBO Back Office for details on ACN’s monthly, promotional bonuses – designed to get
new IBOs off to a fast start.
Qualified Team Trainer (QTT)
You7 Customer Points and 3 Preferred Services**
QTT
QTT
ETT ETT QTT
ETT
You
15 Customer Points and 4 Preferred Services**
200 Customer Points in 3 separate legs
200 Customer
Points
You
1 TC in 2 separate legs at any level and a third leg with
200 Customer Points
TC TC
TC
TC
You
200 Customer
Points
TC
You
TC TC
TC TC TCRVP
RVPRD
You
5 Customer Points and 3 Preferred
Services
• Monthly residual commissions based on their personal and downline customers’ usage of ACN’s services
• Weekly and Monthly Bonuses based on customer acquisition
Effective January 1 , 2014
Executive Team Trainer (ETT) Executive Team Leader (ETL) Team Coordinator (TC) Regional Director (RD) Regional Vice President (RVP)* Senior Vice President (SVP)
200 Customer
Points
200 Customer
Points
TCS AND ABOVE muST mAINTAIN 15 CuSTOmER POINTS AND 4 PREfERRED SERVICES** TO RECEIVE EARNED POSITION COmPENSATION.
PLATINum RVP†
Minimum Monthly Downline Billings: $300,000 (Limit $150,000 per leg)
U.S. CompEnSation plan ovErviEw®
To become a Qualified Team Trainer you must have a minimum of 5 Customer Points and at least 3 Preferred Services. At least one of those Preferred Services must be outside of your household.
*RVPs as of march 31, 2014, have until January 1, 2015, to meet these qualifications. †Platinum RVP is a designation that applies to North American IBOs only.
**At least one of the Preferred Services must be outside of your household.
Success as an ACN Independent Business Owner is not guaranteed, but rather influenced by an individual’s specific effort. Not all IBOs make a profit and no one can be guaranteed success as an ACN IBO. ACN’s Compensation Plan is subject to change without notice at ACN’s discretion and for any reason.
© ACN Opportunity, LLC 2014_CompPlanOverview_RP_W_070114
Residential – Digital Phone Service
Phone Adapter – Transfer Phone Number H 3 3 Points 100% Life of Customer
Phone Adapter – New Phone Number H 3 2 Points 100% Life of Customer
Video Phone 3 2 Points 100% Life of Customer
ACN Advantage – Local and Long Distance H 3 3 Points 100% Life of Customer
Business – Digital Phone Service
DigitalTalk® express H 3
1st Line = 3 Points 2nd Line = 5 Points 3rd Line = 7 Points4th Line = 9 Points
100% Life of Customer
Business Advantage Local and Long Distance H 3
1-2 Lines = 3 Points 3-4 Lines = 5 Points 5-6 Lines = 7 Points
7+ Lines = 1 Additional Point Per LineExcludes Data/Fax Line
100%Data/fax line is not commissionable
Life of Customer
ACN View 1 PointPay As You Go = 0 Points
100% Life of Customer
XOOM Energy Residential H 3 1 Point per Service 50%** Life of Customer
XOOM Energy Small Business H 3 2 Points per Service 50%** Life of Customer
XOOM Energy Big Business H 3 2-5 Points per Service up to 50%** Life of Customer
Anovia Merchant Sevices with Over $3,000 Processing/month H 3 3 Points
100% Paid on Anovia
Revenue for the Life of CustomerAnovia Merchant Services - New Merchants/
Merchants Processing Less Than $3,000/monthNew & Up to $1,500/month = 1 Point
$1,500 to $3,000/month = 2 Points
Phone ServiceS
WireleSS
energy – natural gaS or electricity
Merchant ServiceS
The only way to earn income at ACN is through the acquisition of customers; therefore all IBOs must acquire customers in order to meet qualifications and advance through ACN’s earned positions. ACN utilizes a Customer Point system for each of its products and services. Core Services provide long-term residual income.
Flash Wireless (s) and Flash WirelessUnlimited Voice, Text and Data H 3
3 Points per LineMobile Hotspots: Commission Only
100% Life of Customer
Flash Wireless (s) and Flash Wireless Unlimited Voice or Unlimited Voice and Text H 3
2 Points per Line 100% Life of Customer
product / Service Customer pointsmonthly Commissionable revenue* Duration of points
and Commissionspreferred
CustomersCore
CUStomEr point SyStEm & CommiSSionablE rEvEnUE®
*Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain services. Commissionable Billing for some products is a fixed amount. IBOs receive a percentage of these amounts each month depending on where they fall in the Compensation Plan.
**Energy rates subject to fluctuation. ACN reserves the right to cap commissionable billing at $1/therm and 13.5¢/kilowatt-hour. IBOs will receive commissions on 50% of the customers’ actual energy usage excluding bad debt, taxes and surcharges.
1 If a Your Business Assistant subscription was used for CAB or TCAB qualifications and is cancelled within the first 60 days, the bonus will be retracted.
2
YBA counts as 2 Points and 1 Preferred Customer for the life of your subscription!1
© ACN Opportunity, LLC 2014_CompPlanOverview_RP_W_070114
Premium Technical Support (Residential or Business)
Residential:1 PC = 1 Point
Up to 3 and up to 5 PCs = 2 Points
Business:1 PC = 1 Point
Up to 3 and up to 5 PCs = 2 Points
Up to 7 and up to 10 PCs = 3 Points
100% Life of Customer
HughesNet 3 1 Point $35 2 years
AT&T u-verse U-verse Internet Only
1 Point $35† 2 years
AT&T DSL AT&T Basic DSL
1 Point $25† 2 years
Verizon fiOS 1 Point After 60 Days $25† 2 years
Time Warner Cable, Cox (15M+) 1 Point After 60 Days $20† 2 years
Comcast 1 Point After 60 Days $15† 2 years
CenturyLink 1 Point 1.5M - $25†
3M, 5M, 7M - $35†
10M+ - $50†
2 years
frontier DSL 1 Point $25† 2 years
Windstream DSL1 Point 3Mbps - $20†
6Mbps or 12Mbps - $25†
†50% Commissionable
2 years
AT&T u-verse/DSL TV & Internet:2 U200, U200 Latino, U300, U450 3
1 Point $100† 2 years
Verizon fiOS TV & Internet2 3
1 Point After 60 Days $50† 2 years
AT&T u-verse/DSL TV & Internet:2 U-Family or U1002
1 Point $60†
†50% Commissionable
2 years
Satellite TV – DIRECTV or DISH (Residential or Business) 3
DIRECTV – 2 Points (Special Promo)DISH – 1 Point
DIRECTV – $40; DISH – $40
2 years
Satellite TV – DISH FLEX24 Plan & Smart Pack 1 Point $19.99 2 years
AT&T u-verse TV Only: U200, U200 Latino, U300, U450 (HD)2
1 Point $50† 2 years
AT&T u-verse TV Only: U-Family, U1002
0 Points $20†
†50% Commissionable
2 years
televiSion & high SPeed internet
televiSion
high SPeed internet
The only way to earn income at ACN is through the acquisition of customers; therefore all IBOs must acquire customers in order to meet qualifications and advance through ACN’s earned positions. ACN utilizes a customer point system for each of its products and services.
PreMiuM technical SuPPort
3
product / Service Customer pointsmonthly Commissionable revenue* Duration of points
and Commissionspreferred
CustomersCore
CUStomEr point SyStEm & CommiSSionablE rEvEnUE®
Security and autoMation
Vivint Home Security & Automation H 3 3 Points 100% 42 months
Protect America Business Security & Automation 3 2 Points 100% 3 years
ADT Home Security & Automation 3 1 Point $35 3 years
*Commissionable revenue is billed revenue less taxes, surcharges and an allowance for bad debt. ACN reserves the right to reduce commissionable revenue by a percentage factor for promotional plans, products, negotiated pricing or certain services. Commissionable Billing for some products is a fixed amount. IBOs receive a percentage of these amounts each month depending on where they fall in the Compensation Plan.2 For AT&T U-verse and Verizon FiOS bundled plans, the television and Internet Points will appear separately on reporting. For example, 1 Point for the TV portion and 0 Points for the Internet portion, for a total of 1 point (1 Preferred Customer).
© ACN Opportunity, LLC 2014_CompPlanOverview_RP_W_070114
Commissions by Service
Levels Telecommunications and Essential Services
Energy for Large Business
QuALIfICATIONS fOR EACH COmmISSION LEVEL
Personal Customer Points
Personal 1-10 % 2 % See box above
12
1/4 %1/4 %
1/2 %1/4 %
10
34
1/4 %1/2 %
1/4 %------
20
56
3 %5 %
------------
40
7 8% ------ 60
Open Line RVP1st Generation RVP2nd Generation RVP
RVP1 1/2%
1%1/2%
Platinum RVP†
3%2%
1/2%
1/2%------------
A Platinum RVP and RVP earn commissions on all customers below 7th level to an unlimited number of levels to the next RVP’s 7th level. For energy large business, this applies for customers below the 4th level.
Open Line SVP1st Generation SVP
2 %1 %
1/2 %------
A SVP earns commissions on all customers below 7th level to an unlimited number of levels to the next SVP’s 7th level. For energy large business, this applies for customers below the 4th level.
Overriding Residual CommissionsSchedule of commissions earned from customer acquisition in your organization and Personal Customer Points required:
4
Over time, the majority of your compensation will come from the residual income of your customers’ monthly billings. Customer acquisition is the fuel for your business, creating long-term lasting income and by teaching other people how to do the same thing, you will build residual income for yourself.
Personal CommissionsAs you acquire your own, personal customers, you qualify to earn between 1% and 10% of their monthly bills. This percentage is based on your total number of Customer Points:
Complete customers must be received by 2:00pm ET on the first Friday of the month in order for IBOs to qualify for commissions. Commissions are released on the first business day following the third Friday of each month. Commissions are paid the third month after the close of the month the customer is billed.
Commissions on large commercial accounts and customers acquired by Affinity programs (such as not-for-profit organizations) may be paid according to a custom commission schedule that will be determined at the time the program/contract is completed.
†Platinum RVP is a designation that applies to North American IBOs only.
Example: (Average $40 Monthly Bill)
40 Customer Points = $40/month personal commission
20 Customers (totaling 40 Customer Points) x $40 bill x 5% = $40/month personal commission
60 Customer Points = $120/month personal commission
30 Customers (totaling 60 Customer Points) x $40 bill x 10% = $120/month personal commission
monthly rESiDUal CommiSSionS®
1-29 Customer Points = 1%
30-39 Customer Points = 3%
40-59 Customer Points = 5%60+ Customer Points = 10%
© ACN Opportunity, LLC 2014_CompPlanOverview_RP_W_070114
The second way IBOs can earn compensation is through weekly Customer Acquisition Bonuses (CABs) and monthly Team Customer Acquisition Bonuses (TCABs).
Customer Acquisition Bonuses – CABsCustomer Acquisition Bonuses (CABs) are paid when your newly sponsored Team Trainers become qualified within 30 days of their start date. In order to count for qualifications, all new customers must show a “complete” status on the IBO’s Personal Customer List. A customer will show a “complete” status when all the necessary information has been received and processed by ACN.
CABs will be paid 14 days following the new TT’s start date once they qualify within their first 30 days.
5
Customer Acquisition Bonus Schedule
TC RVP SVPOpen Line = $50
1st generation = $20Open Line = $30
1st generation = $15Open Line = $30
1st generation = $10
TC and Above CABs:Team Coordinators and above can earn CABs on all the new QTTs in their open line – and not just the QTTs they directly sponsor.
TIP: An IBO’s open line consists of all the IBOs in their organization down to the next IBO at their same earned position or higher.
RDs, RVPs and SVPs can earn TC CABs on newly Qualified Team Trainers in their TC open line.
Remember: Compensation is earned at ACN only when customers are acquired. ACN reserves the right to retract the payment of any bonus or commis sion if it is found that a customer used to qualify for a bonus or a certain commission level was not a valid billing customer.
wEEkly anD monthly bonUSES®
© ACN Opportunity, LLC 2014_CompPlanOverview_RP_W_070114
1TCABs will be paid 14 days following the new Team Trainer’s start date, once they qualify within their first 30 days. Bonus payments will be calculated and paid weekly and reconciled after the close of the applicable calendar month. In order to receive TCABs, ETTs and ETLs must maintain the minimum number of personal customers to be qualified as a Team Trainer.
6
ExECUtivE tEam trainEr (Ett) tCaBAnyone who is an ETT during a month of this promotion is eligible. An ETT who has at least 2 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified(1) within 30 days of their start date will receive a $100 BONuS!
Amount of TCAB Compensation
Monthly Team Acquisition Bonuses (TCABs) are paid to ETTs and above for helping new TTs in your open line get qualified within their first 30 days and vary from $100 to $50,000 depending on your earned position and the number of new, open line, QTTs in a calendar month.
RVPs will earn the higher of the RVP TCABS or RD TCABs each month. RVP TCABS will continue to be calculated weekly and any adjustment for RD TCABS will occur at least every two weeks. For Example: An RVP with an RVP open line of 100 QTTs ($10,000 TCAB) and RD open line of 75 QTTs ($15,000 TCAB) would get paid on the RD open line of $15,000 as this is the higher TCABs.
TCs and above with QTTs in other countries will earn TCABs prorated by the number of QTTs in each country.
tEam CUStomEr aCqUiSition bonUSES (tCabS)®
tEam COOrdinatOr (tC) tCaB rEgiOnal dirECtOr (rd) tCaB
ExECUtivE tEam lEadEr (Etl) tCaB
rEgiOnal viCE PrESidEnt (rvP) tCaB
Anyone who is a TC, RD, RVP or SVP during a month of this promotion is eligible. A TC who has at least 5 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified(1) within 30 days of their start date will receive a $500 BONuS!
Amount of TCAB Compensation
Anyone who is a Regional Director during a month of this promotion is eligible. A RD who has at least 10 open line TTs whose start dates are during a calendar month of this promotion, and each of those TTs are qualified(1) within 30 days of their start date will receive a $1,000 bonus!
Amount of TCAB Compensation
Anyone who is an ETL during a month of this promotion is eligible. An ETL who has at least 3 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified(1) within 30 days of their vstart date will receive a $200 BONuS!
Amount of TCAB Compensation
Anyone who is a RVP or SVP during a month of this promotion is eligible. A RVP who has at least 25 open line TTs, whose start dates are during a calendar month of this promotion, and each of those TTs are qualified(1) within 30 days of their start date will receive a $2,000 BONuS!
Amount of TCAB Compensation
$25,000 $30,000
$7,000$3,000
$50,000
$12,000 $20,000
$6,000$2,500
$25,000
$10,000 $15,000
$5,000$1,500
$15,000
$8,000 $10,000
$4,000$1,000
$10,000
$6,500 $6,000
$3,000$500
$7,500
$5,000 $4,000
$2,500$100
$5,000
$3,000 $2,500
$1,500
$2,000
$1,500 $1,000
$750
$500
$200
100 QTTs 150 QTTs
40 QTTs15 QTTs
500 QTTs
50 QTTs 100 QTTs
35 QTTs12 QTTs
250 QTTs
40 QTTs 75 QTTs
30 QTTs9 QTTs
150 QTTs
30 QTTs 50 QTTs
25 QTTs6 QTTs
100 QTTs
25 QTTs 40 QTTs
20 QTTs4 QTTs
75 QTTs
20 QTTs 30 QTTs
15 QTTs2 QTTs
50 QTTs
15 QTTs 20 QTTs
10 QTTs
25 QTTs
10 QTTs 10 QTTs
5 QTTs
5 QTTs
3 QTTs
The number of new open line TTs who become qualified within their first 30 days.
The number of new open line TTs who become qualified within their first 30 days.
The number of new open line TTs who become qualified within their first 30 days.
The number of new open line TTs who become qualified within their first 30 days. The number of new open line TTs who become qualified within their first 30 days.