Getting your SMB customers to buy up to Dell™ business laptops and desktops with Intel® vPro™

technology2 is good for them and good for you. Here’s your easy guide to why they’re better.

Just ask your customer one or more of these questions:

How are you managing and controlling your PC costs?

• How do you lower TCO? Purchase price is typically only 20% of total TCO. Intel vPro technology reduces the other 80% significantly. Deskside visits can be reduced up to 90% each month when using Dell PCs with Intel vPro technology.3

• How do you remotely repair hardware and software issues? Technicians can reach and repair Intel vPro technology-based PCs remotely, even if they’re turned off or the operating system is down.

• How do you get a faster return on investment? Recoup your investment in an Intel® Core™ i5 vPro™ processor-based laptop or desktop in as little as nine months.4

• What are you doing to lower your energy costs? Dell’s energy-efficient designs and the Intel Core vPro

processor’s active power management capabilities can save your customers up to $395 per year per desktop PC.5

How are you handling internal and external threats?

• Are you aware of increased security risks? Threats from malware and viruses continue to grow, and one bad hack can cost you your business. The 3rd generation Intel Core vPro processor has embedded security that provides an added layer of protection that strengthens your existing PC security.6

• How are you proactively protecting systems? Intel vPro technology-based PCs maximize security with proactive defenses and isolation of infected PCs.

• How do you ensure systems are safe? Technicians can update security software anytime – even if PCs are turned off – up to 85% faster.7

• How are you safeguarding company data? With users on the go and laptop thefts on the rise, data loss, as well as financial and legal exposure and a potential breach of compliance with regulations regarding data privacy are real concerns. Embedded Intel® Anti-Theft Technology helps protect your data by allowing IT to disable lost or stolen laptops.8

How can you make your company more productive?

• Can you afford PC downtime? PC downtime is lost productivity—every time. Dell PCs with Intel vPro technology can reduce PC downtime up to 90% per PC.1

• What are you doing to prevent downtime? Intel vPro technology alerts technicians to many developing issues before they cause downtime. In fact, hardware and software repair times can be reduced up to 97% when using Dell PCs with Intel vPro technology.1

• How long do repairs take? Needed repairs can be done remotely and more quickly, minimizing downtime.

• Are you able to minimize interruptions? No waiting for software updates to process, since they can be done remotely overnight.

Upsell your customers to Dell PCs based on Intel® vPro™ technologyWith up to a 90% decrease in downtime,1 they’ll want an Intel® Core™ vPro™ processor family-based PC

To learn more visit msp.intel.com/dellvpro.

Dell | Intel Core vPro: Up Sell Guide

For advanced manageability and security, choose a Dell system based on the 3rd generation Intel® Core™ vPro™ processor family

Intel® Core™ vPro™ Processor

Dell Systems Features and Benefits

Intel® Core™ i7 vPro™ Processor

Dell OptiPlex™ 7010 and 9010 desktop

• Most powerful—and quietest—Dell business desktop ever

• Reducing desk-side visits by up to 90%9

• vPro KVM hardware-based remote control10

• Highest energy efficiency• Larger memory and hard drive configurations

Dell Latitude™ mainstream laptopsE5430 E5530 E6230 E6330 E6430 E6530

• Up to quad-core processors and next-generation discrete graphics on select models

• Easy manageability • Comprehensive security • World-class service and support • The latest wireless options enable connections from

virtually anywhere• Larger memory and hard drive configurations

Dell Precision™ M4700 and M6700 mobile workstation

• Highest end mobile options for performance and scalability

• Up to Intel® Core™ i7-920XM Quad-Core Extreme processors

• Up to 32 GB of fast 1600 MHz DDR3 memory• Optional RAID 5 storage

Intel® Core™ i5 vPro™ Processor

Dell OptiPlex™ 7010 and 9010 desktop

• Enhanced processor performance designed to power business applications

• Reducing desk-side visits by up to 56%9

• vPro KVM hardware-based remote control10

• Highest energy efficiency• Larger memory and hard drive configurations

Dell Latitude™ mainstream laptopsE6230 E6330E6420E6430E6530

• Easy manageability • Comprehensive security • World-class service and support • The latest wireless options enable connections from

virtually anywhere• Larger memory and hard drive configurations

Dell Precision™ M4700 and M6700 mobile workstation

• Over-delivers in terms of performance and scalability• Up to 32 GB of fast 1600 MHz DDR3 memory• Optional RAID 5 storage

Make sure it’s Intel® vPro™ technology

Intel vPro technology is a set of specific ingredients that enable unprecedented capabilities in Dell desktop and laptop PCs based on Intel® Core™ i5 vPro™ and Intel® Core™ i7 vPro™ processors.

Intel® Network ConnectionIntel® Chipset

Intel® Firmware

Intel® Core™ i5 vPro™ Processor and Intel®

Core™ i7 vPro™ Processor

The five key ingredients of Intel® vPro™ technology

Intel™ vPro™ Technology- enabled mangement console application

1 Based on field testing by Kalleo, March 2012. 2 Intel® vPro™ Technology is sophisticated and requires setup and configuration. Availability of features and results will depend upon the setup and configuration of your hardware, software and IT environment. To learn more about the breadth of security

features, visit http://www.intel.com/technology/vpro/.3 Based on field testing by Progressive Computer, February 2012. 4 “Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles”, Wipro Technologies, March 2009 (www.wipro.com/industryresearch). Based on a survey of 106 firms in North America and representing 15 different industries and

projections based on a Model Company developed by Wipro Technologies. Computer system price data updated November 2009. Actual results may vary based on the number of use-cases implemented and may not be representative of results that individual businesses may realize. For additional implementation examples refer to Intel Case Studies available at http://communities.intel.com/openport/docs/DOC-1494.

5 Based on field testing by Integration Technologies, January 2012.6 No computer system can provide absolute security under all conditions. Built-in security features available on select Intel® Core™ processors may require additional software, hardware, services and/or an Internet connection. Results may vary

depending upon configuration. Consult your PC manufacturer for more details.7 Based on field testing by Strategic Solutions, April 2012.8 No computer system can provide absolute security under all conditions. Intel Anti-Theft Technology requires the computer system to have an Intel AT-enabled chipset, BIOS, firmware release, software and an Intel AT-capable Service Provider/ISV

application and service subscription. The detection (triggers), response (actions) and recovery mechanisms only work after the Intel AT functionality has been activated and configured. Certain functionality may not be offered by some ISVs or service providers and may not be available in all countries. Intel assumes no liability for lost or stolen data and/or systems or any other damages resulting thereof.

9 Results shown are from the “2007 EDS Case Studies with Intel Centrino® Pro” and the “2007 EDS case studies with Intel vPro processor technology” by LeGrand and Salamasick. 3rd-party audit commissioned by Intel, of various enterprise IT environments and the “2007 Benefits of Intel Centrino Pro Processor Technology in the Enterprise”, Wipro Technologies study commissioned by Intel and may not be representative of the results that can be expected for smaller businesses. The EDS studies compare test environments of Intel vPro technology equipped PCs vs. non-Intel vPro technology environments. The Wipro study models projected ROI of deploying Intel Centrino with vPro technology. Actual results may vary. The studies are available at www.intel.com/vpro.

10 KVM Remote Control (Keyboard, Video, Mouse) is only available with Intel® Core™ i5 vPro™ and Core™ i7 vPro™ processors with Intel® Active Management technology activated and configured and with integrated graphics active. Discrete graphics are not supported.

Copyright © 2012 Intel Corporation. All rights reserved. Intel, the Intel logo, vPro, Core, and Core inside are trademarks of Intel Corporation in the U.S. and other countries Copyright © 2012 Dell Inc. All rights reserved. Dell, the Dell logo, OptiPlex, Latitude, and Precision are trademarks of Dell Inc. *Other names and brands may be claimed as the property of others. Printed in USA 0712/ET/OCG/XX/PDF Please Recycle 327717-001US