Your CompleteUtility Management

Solution

Originally founded in 1997, the name was changed to UMFA (Utility Manage-ment For Africa) in 2005. The Free State was the main focus area but we have expanded our footprint nationally.

Up to March 2016, UMFA has grown to 11 branches nationwide, with just over 600 buildings under our management. We are reading approximately 45,000 meters monthly for 16,000 tenants and is one of the leading Utility Manage-ment companies in South Africa.

COMPANY HISTORYUMFA and All Power Systems - a renewable energy company, collaborated to form UPOWER a BBBEE Level 2 company.

UPOWER’s unique approach to national growth is the key to our success. We partner with leaders committed to maintaining our exceptional service delivery standards.

We are a National Utility Management Companyspecializing in the management of all utilities

WHY UPOWER•

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Our national footprint enables us to manage buildings anywhere in South AfricaOur products can be customized to suit our client’s needsDedicated professional portfolio and building managers will be appointed We have permanent in-house training capabilities that will support all our client’s needs. They are trained in meter programming and installation, technical investigations, tariffs, by-laws, billing structures and much more. We do not outsourceData accuracy and integrity is ensured by processing data on two manage-ment systems

* Record monthly readings* Process relevant accounts* Distribute accounts to tenants * Collect tenant payments * Settle City Council accounts ** Handle all electricity queries from tenants

Electrical & Water Metering

Complete Metering Service Partial Metering Service

Supportive Metering Service (Municipalities)

*to owner

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We do not employ meter readers. If manual meter reading is needed, it will be done by our qualified building or portfolio managersSome of the largest buildings in South Africa is currently under our manage-ment, i.e. Menlyn, V&A Waterfront, Gateway etc.The knowledge base within UPOWER is extensive. Our professional person-nel on a national level consists of electrical engineers, software developers and various other skilled professionals that are able to provide the best solution to any utility management situation that might ariseOur primary focus is complete customer satisfaction through sustainable solutions

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UTILITY MANAGEMENT

UPower will take a combination of physical & AMR readings of all the meters in the centre/building and invoice the tenants accordingly. UPower will accept full responsibility of all electricity accounting and administration services

UPower will take a combination of physical & AMR readings of all the meters in the centre/building and generate a consumption report. The consumption report can be attached to the tenants rental invoice as a reference

UPower has 3service levels

within electrical,water andseweragemetering

UPower will do a complete investigation of the building’s electricity/water metering, concerning the accuracy of meters, wiring, tariffs, checking the power factor and verification of municipal accounts

Add On Services

Testing of Meters

Online Reporting

Annual Audit

Energy Management

UPower will test meters free of charge and will replace meters depending on the service level agreement terms

An annual audit will be carried out free of charge by UPower during contract period where every aspect of all kwh meters will be tested and inspected, including the wiring in distribution boards and cables connected to meters. This audit may also be observed visually on a monthly basis when meters are read

Energy management is carried out on the building – whereby UPower will guarantee 100% of kWh recovery between the total City Council kWh and the total kWh metered. (Taking into account transformer losses) UPower will test the effectiveness by installing “power factor correction” for the saving it can generate for the total building as well as high demand tenants. All tenants will be billed to the correct tariff applicable to their specific demands. UPower will advise tenants on methods to save energy which in turn will reflect on their monthly consumption should they follow our advice

UPower clients will gain online access to extensive management reporting resulting in accurate data at their finger tips. We have an in house development team that has the capacity to customize our reporting to suit our clients needs

SMART METERING

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Tariffs are based on the supply authority’s current prepaid tariffs, or on the same tariff the owner is billed by the council. Vending fees can be added to this tariff resulting in the tenants paying the vending fees based on their purchases, or the vending fees can be paid by the owner monthly.

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A smart meter is an electronic meter that can record more regular and more accurate electricity consumption information and has two-way remote communica-tion capability

Client focussed tailored approach to Advanced Metering Infrastructure

Latest Intelligent Technology Benefits

No estimated bills - accurate consumption information is always available which means billing or electricity use queries can be resolved in a shortertime frame

Send and receive information to and from the meter

Alarms can be set and peak demand can be notified via SMS or MAIL

Tampering will be reported automatically

Profiles can be loaded, stored and downloaded

Clients has access to online information

Accurate and reliable consumption data

Remote meter reading – smart meters can be read remotely, as often as needed, eliminating the need for regular visits to your property. Smart meters also has the functionality to remotely disconnect and reconnect

TOU Metering available

UPower has integrated with all the latest technology and can apply any solution

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Innovative solutions for prepaid electricity and water using the latest technology

Tariff Control OptionsFlexible Recharge Options

On Site VendingUniversalPINMobile PhoneRetailerInternet Banking PortalsEasy Pay via stores or website

PREPAID METERING

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PREPAID METERING FUNDS TRANSFER

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Total prepaid purchases are paid to the owner in the beginning of each month andthey are supplied with detailed reporting On all purchases

UPower balances electricity recoveries against council accounts and consumption, assuring the owner’s resale of electricity is not under recovered.

Vending & Recovery Management

All services specified under “Vending Only”

Complete building investigation of electrical

metering

Technical report and quotation to rectify any

metering issues

Reading of council meters if access available /

installation of a council bulk check meter

kWh sold balanced against sales

Reporting on monthly recoveries

Service OptionsVending Only

Installation of new meters based on quotation

Key change of existing meters to UPowerUser database setup

Tariff structuring

Support & documentation on vending procedure

Collection of funds

Sending / receiving of prepaid tokens

Deposit of funds to owner

Purchase reportingHandling tenant enquiries

OUR NATIONAL FOOTPRINTUPower National - Steve Flandorp

Tel:Fax:

(079) 505 5173(021) 413 0425steve@upower.co.za

MpumalangaPretoriaJHB SouthJHB West Midrand

KwaZulu NatalEastern Cape Garden Route Western Cape

BloemfonteinBoland Welkom (Goldfields)

Magalies

www.upower.co.za