UPM embeds a proven process to manage complex projects where teams are working across multiple locations. It also includes a wealth of knowledge, guidelines, templates and tools readily usable on any project.

UPM helps Engagement Managers to get priorities right, to monitor progress and performance, to overcome risks and to resolve issues, ultimately ensuring that projects are delivered on time and at client expectations, whilst securing project target contribution.

And since UPM can be accessed anywhere (via the intranet or downloaded to a laptop), Engagement Managers can make sure that everyone involved in the project has access

to the relevant information, greatly improving efficiency and productivity.

UPM addresses the project management and support process areas of CMMI DEV up to capability level 3 (as defined by the Software Engineering Institute), and is aligned with the Project Management Body of Knowledge (PMBoK®) from the Project Management Institute. UPM is also compatible with other industry standards such as ISO and Prince2.

Through the consistent use of UPM, clients have the confidence that consistent and effective project management is being applied, wherever in the world their project might be.

All responsibility projects within Capgemini must be managed with UPM

The Best Way To Achieve Project Success As One Team, Every Time

Unified Project Management DELIVERTM

By deploying Unified Project Management version 6 (UPM v6) worldwide, Capgemini ensures a consistent approach to managing projects right throughout the Group.

The need for UPM

Engagement Managers face a great number of pressures and challenges. They are responsible for everything, from planning, monitoring and reporting to managing resources, suppliers, quality, and risks – as well as resolving any issues that may arise.

They also face task overload which means there is always the risk they will forget something at a crucial moment. This risk increases in international and Rightshore® projects. And, of course, they have to ensure their project runs on time and within budget.

What is UPM?

UPM provides a checklist approach of all the activities an Engagement Manager has to consider, right from the outset of a project to its conclusion.

UPM ensures that Engagement Managers have all the support, tools and resources they need for their projects to succeed, at their fingertips.

UPM is based on Capgemini’s experience in delivering successful projects, and is continually enhanced to integrate new, emerging best practices.

Project Management made easy

UPM has been structured to allow different pathways into the method content.

Events - A project can be viewed as a series of separate events (e.g. end of month). When any of the pre-defined events occurs, the Engagement Manager is prompted to consider which tasks need to be done to respond to this particular event, including pointers to the relevant guidelines and templates which can help in undertaking the work.

Streams - Streams allow the Engagement Manager to focus on sets of tasks that deal with specific topics. For example, if risk management becomes a hot topic, the Engagement Manager can go straight to the relevant tasks that can help with this.

Phases - By entering the method through one of the three phases (e.g. start-up, execution, close-down), the Engagement Manager can navigate more quickly to the tasks that apply to that particular phase of the project.

Activities - Activities are made up of a number of separate tasks and help the Engagement Manager and others involved to accomplish their work. For example, activities focus on establishing processes, monitoring facts, reporting status, etc.

Artifacts - An artifact is produced as an output of a task. Direct access to the artifacts allows the Engagement Manager to easily find the guidelines and templates relating to these artifacts.

Key UPM features

■■ Compliance with industry standards: CMMI, PMI, ISO, Prince2

■■ Full integration of the Capgemini Rightshore® approach and the One Team model for distributed projects

■■ Consistent process and user experience, anywhere in the Group

■■ Clear identification of mandatory and highly recommended artifacts

■■ Full set of Group templates, which can be complemented by local business unit templates

■■ Detailed matrix of roles and responsibilities

■■ Links to Group tools: Clarity, OpenWorkbench, GREAT™, N2K, TeamForge, SubVersion, GIMS+ and LVIS

■■ Inclusion of RapidStart and RapidClose for accelerated start-up and close-down of projects.

How is UPM deployed?

■■ UPM is applied worldwide throughout Capgemini and is mandatory in all responsibility engagements

■■ UPM can be tailored at the Business Unit level in order to suit local certification needs

■■ UPM training and e-learning modules are available, and they are included in the Engagement Managers’ certification programme

■■ Engagement Managers are encouraged to provide feedback and to suggest new ideas, enabling Capgemini to constantly improve the content and usability of UPM.

UPM recognizes the complexity of most Rightshore® projects, and the need for those to be run in a time-critical and cost-sensitive manner

Stream 1

Stream 2

Stream 3

Phase 1 Phase 3

Event 1 Event 2 Event 3 Event 4 Event 5

Activity

Activity

Activity

Activity

Activity

Activity

Activity

Activity

Activity

© 2012 All rights reserved by Capgemini. The information contained in this document is proprietary and confidential. Do not circulate. Group Delivery - June 2012

Phase 2